Roadster v2

In Stock

Urban lightweight electric bike

560 reviews
Frame Type ST
Large
Small

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Pre-sale support hours

9:00 AM - 5:00 PM PST

Monday - Friday

8AM-12PM PST - Saturday

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Roadster v2 At A Glance

Speed

Speed

Class 3 electric bike, up to 24 mph on pedal assist

Motor

Motor

Efficient 350w geared hub motor with 40nm torque

Range

Range

20-30 miles depending on rider weight, terrain, incline, level of assist, etc.

Frame

Frame

6061 Aluminum Alloy Frame, integrated 36V battery and electric components

Comfort

Comfort

Frame geometry & components built for road performance

Features & Highlights

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36V Two Amp Charger and Cable. LED Indicator Feature Provides Realtime Charging Status.
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Handlebar Mounted LCD Digital Display with Throttle. Stay Under The Radar With a Sleek Minimalist Design.
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Kenda Kwest 700C x 28 Road Tires. Designed For Efficiency and Urban Terrain.
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Top Trans Single-Speed Belt Drive. Ditch the Chain and Easy to Maintain.

Components & Tech Specs

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Motor
Motor
500w (peak) 350w (nominal) Geared Hub Shengyi
Motor
Battery
36V 7.0ah Samsung 35e Cells
Motor
PAS
Ride1Up R1CBC (Current-Based-Cadence System)
Learn More
Motor
Display
0-5 Level King-Meter Minimalist Throttle Display
Motor
Controller
36V 15A Landian Sinewave
Motor
Drivetrain
64/20T Single Speed Toptrans Belt Drive
Motor
Handlebars
25.4 mm x 550 mm Narrow Road Riser Bars
Motor
Brakes
Tektro R315 Dual Pivot Brakes
Motor
Brake Levers
Alloy with Rubber-pad Inserts
Motor
Spokes
13G Black Stainless Steel
Motor
Tires
Kenda Kwest 700Cx28
Motor
Kickstand
Not Included
Motor
Pedals
9/16" Wellgo Alloy
Motor
Seat Post
350 mm x 30.4 mm
Motor
Saddle
Custom Gel Ergonomic Road Saddle
Motor
Grips
Durable Rubber Velo Round Grips
Motor
Stem
60mm x 20° - 25.4mm handlebar clamp, 28.6mm tube clamp
Motor
Additional
Water Bottle Bosses and Integrated Bike Bell

Dimensions & Sizing

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dim-img
SMALL
LARGE
Bike Weight
Weight Capacity
Rider Height Range
A - Maximum Seat Height
B - Minimum Seat Height
C - Stand-Over Height
D - Wheelbase
E - Top Tube Length
F - Head Tube Length
G - Seat Tube Length
H - Chainstay Length
I - Fork Length
J - Head Tube Angle
K - Seat Tube Angle
L - Stack
M - Handlebar Reach
N - Total Length
O - Handlebar Height
33lbs
300lbs
5'3" - 5'8"
1041mm 41in
838mm 33in
774mm 30in
1026mm 40in
548mm 22in
160mm 6in
500mm 20in
424mm 17in
397mm 16in
70°
73.5°
575mm 23in
378mm 15in
1740mm 69in
914mm 36in
33lbs
300lbs
5'8" - 6'3"
1092mm 41in
914mm 36in
838mm 33in
1054mm 41in
595mm 23in
180mm 7in
560mm 22in
424mm 17in
399mm 16in
71°
73.5°
599mm 24in
417mm 16in
1740mm 69in
965mm 38in
CONVERT MEASUREMENTS

Assembly & Support

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Bike Will Arrive 90% Assembled (electronics are pre-assembled). Basic Assembly Steps Are Required As Noted In The Video Below.

Bikes In Stock Ship In Under 24 Hours. Email Tracking Provides Transit And Delivery Estimates Once Shipped. Package Size is 52″x30″x8″ (Roadster v2)

FAQ'S

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Can I test ride electric bikes? minus plus

We are a direct-to-consumer company both in pricing and strategy. You will generally pay a premium for the ability to test-ride a lightweight electric bike like the Roadster v2 through a dealer. However, our bikes have been thoroughly tested by top reviewers such as Electric Bike Review, Electric Bike Report, Cycling Weekly, Clean Technica, Electrek and many others who have published their reviews on YouTube. Additionally, we are now supporting an independent network of owners offering their bikes for demos. Learn more about the lightweight bike demo here Locations

What can I expect ordering a bike from Ride1Up? minus plus

This article will explain all about what to expect when ordering a bike from us. Ordering With Us

Can the battery be removed from the electric lightweight bike? minus plus

Yes, but not quickly. It is only designed to be removed when experiencing issues or for replacement purposes. Not for frequent removal from the electric bicycle.

Can I buy a replacement battery for my electric lightweight bike? minus plus

Yes! We plan to keep this model for years to come as well as stocking replacement batteries for years to come, so you can continue riding your lightweight electric bikes for decades.

Can you ship the Roadster electric lightweight bike to_______? minus plus

Shipping is FREE to the contiguous United States.

Shipping to Hawaii and Alaska is $600 (Currently, not shipping Gravel Edition Roadster v2 to Hawaii and Alaska) not including the electric bike cost.

Shipping to Canada is $100 (Shipping the Gravel Edition Roadster v2 to Canada is $400). We are not responsible for any additional tariffs charged by your local government which are often-times applied after importing. Unfortunately, we are not able to ship our bikes directly to Europe. You can use a shipping forwarder like ShopUsa.com to reach your country.

Is the bike water-proof? minus plus

The electric bikes are not water-proof, they are water-resistant, rated IP-65. While we do not recommend leaving the bikes out in the elements or riding in the rain or other hazardous conditions due to personal safety, the electric bikes can handle water exposure.

Reviews

4.8
Based on 553 reviews
Showing 72 of 553 reviews (4 star). See all 553 reviews

Customer Images

Image #1 from Tim Schroeder
Image #2 from Divouneh
Image #3 from Divouneh
Image #4 from Leigh
Image #5 from Gary C.
Image #1 from Tim Schroeder

Tim Schroeder

I am very happy with my roadster. I did some upgrades to make it my own. I will say I had a few small issues at the start. I immediately contacted customer service and the part was promptly sent to me. Ran into another issue and again customer service did an outstanding job and got me another part quickly. I couldn't ask for better after the sale service . It's a nice bike too. Once I got it all dialed in the way I like it I want to ride all the time. I highly recommend and at the price it's a great value with quality parts.

(3) (2)
Image #2 from Divouneh

Divouneh

It is my 3rd ebike, after 2 days and 38 miles it's exactly what I was expected. I did 16 miles this morning and used only 2 bars from my battery load. I was mainly in 1 and 2 PAS, around 16mph average, I installed a folding handlebar for storage purpose, very close to the original one for the sizes. Why not 5 stars: The paint is not strong, low quality and the display could have daily trips and easy resets. I am happy with it, fast bike (no tricky unlock from the 20mph as usual). Good range: PAS1 is working well in flat area, if you want to go far. However PAS3 seems to be a nice fast setting, you feel the push from the motor. I do recommend this bike at 795$ (especially with 2 frame sizes available). Black looks nice but too expensive !

(2) (1)
Image #3 from Divouneh

Divouneh

It is my 3rd ebike, after 2 days and 38 miles it's exactly what I was expected. I did 16 miles this morning and used only 2 bars from my battery load. I was mainly in 1 and 2 PAS, around 16mph average, I installed a folding handlebar for storage purpose, very close to the original one for the sizes. Why not 5 stars: The paint is not strong, low quality and the display could have daily trips and easy resets. I am happy with it, fast bike (no tricky unlock from the 20mph as usual). Good range: PAS1 is working well in flat area, if you want to go far. However PAS3 seems to be a nice fast setting, you feel the push from the motor. I do recommend this bike at 795$ (especially with 2 frame sizes available). Black looks nice but too expensive !

(2) (1)
Image #4 from Leigh

Leigh

I bought this as a gift for my husband. He commutes to work each day, about 13 miles round trip. He loves this bike so much! He did have 2 pinch flats very early on, and we learned that because the tires are very narrow you have to air it up pretty much daily. Otherwise it is perfect. Thanks for putting the red color on sale too. It’s beautiful.

(3) (0)
Image #5 from Gary C.

Gary C.

The more I ride it the better it gets! I am a 62 year old male rider and the small frame fits me fine at 5'9 and 30" inseam. Love the burgundy matte finish. I have taken this on a crushed gravel railway trail with no problem and find the PAS assist works nearly seamlessly with the single speed belt drive. Would like to try the gravel version next! Good battery range when using moderate assist levels much better than 20 Miles per charge. Made it my own with a different seat and raised the handlebar height with a riser. I have enjoyed this bike very much in the short time I have had it. Highly recommend it!

(1) (0)
Image #6 from Ben Reynolds

Ben Reynolds

This bike has been working great. A couple of personal modifications and it’s ready to go. It absolutely compels you to ride as hard as you can. I love it.

(2) (2)
Image #7 from Ben Reynolds

Ben Reynolds

This bike has been working great. A couple of personal modifications and it’s ready to go. It absolutely compels you to ride as hard as you can. I love it.

(2) (2)
Image #8 from Ben Reynolds

Ben Reynolds

This bike has been working great. A couple of personal modifications and it’s ready to go. It absolutely compels you to ride as hard as you can. I love it.

(2) (2)
Image #9 from Benjamin Reynolds

Benjamin Reynolds

Absolutely love this bike. Life changing.

(0) (0)
Image #10 from Benjamin Reynolds

Benjamin Reynolds

Absolutely love this bike. Life changing.

(0) (0)
Image #11 from Eduardo Scheitt

Eduardo Scheitt

Awesome bike. Great quality parts. The assist is adequate for little hills for about 20 miles. Really fun to ride. About 24 mph on a flat. It works smoothly and breaks are fine considering its light weight. Just to think of it i wanna go ride a bit right now. I’m considering buying the gravel version and giving this one to my 16 year old. Highly recommended for city or urban and light trails.

(1) (0)
Image #12 from Karol Barroso

Karol Barroso

perfect!

(5) (0)
Image #13 from Karol Barroso

Karol Barroso

perfect!

(5) (0)
Image #14 from Ben Reynolds

Ben Reynolds

Great bike! Excellent value! Muy rápido muy divertido. Had a couple shipping problems not related to ride1up. It was taken care of quickly and the bike arrived a little late, but I believe I would purchase again.

(0) (0)
Image #15 from Ben Reynolds

Ben Reynolds

Great bike! Excellent value! Muy rápido muy divertido. Had a couple shipping problems not related to ride1up. It was taken care of quickly and the bike arrived a little late, but I believe I would purchase again.

(0) (0)
Image #16 from Ben Reynolds

Ben Reynolds

Great bike! Excellent value! Muy rápido muy divertido. Had a couple shipping problems not related to ride1up. It was taken care of quickly and the bike arrived a little late, but I believe I would purchase again.

(0) (0)
Image #17 from I Kayal

I Kayal

After watching a lot of YouTube reviews, I decided to buy the Roadster V2. The shipping was on time, everything inside the package was well packed, and the assembly was straight forward. I love this Bike for many reasons: great value, stealth design, light weight, good quality, belt drive and looks nice! I had an issue with the front tire (losing air pressure and out-of-truing), called customer service, they were friendly and knowledgeable. They offer to send an inner-tube replacement or to go to a local bike shop and get it fixed and ride1up will take care of the bill. I got it fixed at a local bike shop, submitted a claim w/ a receipt to ride1up, and got the refund within hours! Best customer service!

(1) (0)
Image #18 from John B

John B

I really like my Roadster V2. It was pretty easy to put together. I have over 300 miles on it and have owned it for over a year. The only problem I have encountered is the display sometimes does not turn on right away, but that just happens sometimes. This is a really light bit and in PAS mode 1, I can go a little over 25 miles on flat grown and I weigh about 200 pounds. Overall a good bike and a great value.

(1) (1)
Image #19 from John B

John B

I really like my Roadster V2. It was pretty easy to put together. I have over 300 miles on it and have owned it for over a year. The only problem I have encountered is the display sometimes does not turn on right away, but that just happens sometimes. This is a really light bit and in PAS mode 1, I can go a little over 25 miles on flat grown and I weigh about 200 pounds. Overall a good bike and a great value.

(1) (1)
Image #20 from John B

John B

I really like my Roadster V2. It was pretty easy to put together. I have over 300 miles on it and have owned it for over a year. The only problem I have encountered is the display sometimes does not turn on right away, but that just happens sometimes. This is a really light bit and in PAS mode 1, I can go a little over 25 miles on flat grown and I weigh about 200 pounds. Overall a good bike and a great value.

(1) (1)
Image #21 from Robert Vinal

Robert Vinal

Love it!!

(0) (1)
Image #22 from Kim B.

Kim B.

You don't even need power assist, this bike glides with ease! I ride my 700 series power level 2 to keep up with my wife power level 0 and she only uses battery boost to cross streets

(1) (0)
Image #23 from Sol Rothenberg

Sol Rothenberg

This has been a great bike I have put over 4000 miles on it and have had no issues except replacing the rear tire which I wore out. I have a dual battery system which works flawlessly and I get a very long range. I usually pedal in level assist one as that is awesomely enough. The dual battery gives me a range ofover 50 miles.

(2) (0)
Image #24 from Fabian von Imhof

Fabian von Imhof

Love it ! Feels fantastic , perfect for a work commuter. I get a kick out of passing people too now. Like this one road biker guy that was all dressed up this summer. I waited for my opportunity and blasted past him. I did upgrade to a more padded seat, bigger pedals, and you for sure want to get some wider handlebars because these ones can be a bit twitchy. I went with ergonomic grips and now it’s perfect. I actually prefer that electronic assistance on this bike compared to my dad‘s huge big fancy KTM mountain bike. You can really feel the power and manually change the settings. Level four you feel like you’re playing god with electricity and nearly invincible. All move aside here I go… Level Three is great as well but I have been noticing, and I haven’t put all that many miles on this bike but on the second half of the battery it’s definitely not near as zippy now :-( That’s why I went with a four-star instead of a five star review.

(5) (1)
Image #25 from JOHN CRUMMEY

JOHN CRUMMEY

I WAS PLEASANTLY SURPRISED AT THE SLEEKNESS AND THE FANTASTIC EASE OF OPERATION…

(3) (1)
Image #26 from Jonathan keller

Jonathan keller

So I’ve had this bike for 3 years now and it is my favorite road bike. I also have a trek rail 5 but I prefer this bike on the road any day day hands down. The mounting clip for the controller LCD broke but that was a known issue and still the only thing broken on my bike. I’ve rode this in rain to work and it hasn’t let me down yet. I don’t know how many miles I’ve put on the bike anymore since the display stops 999. Still the best looking e-bike in my opinion. Also, remove the tires as soon as you can and replace them with continental gator skins, no flats for 2 years after that.

(4) (2)
Image #27 from Anonymous

Anonymous

Man, its so sexy. and i can even ride it with no battery power pretty easy. I love it

(3) (0)
Image #28 from Ian

Ian

More of a review to follow but I’m enjoying my gravel edition to commute to work and out leisurely with my daughter. Also looking to purchase another for my wife. In the mean time, Aloha!??

(8) (2)
Image #29 from George C.

George C.

I am really enjoying my Roadster V2. It rides very smooth and I am impressed with the weight and esthetics of the bike. My only critiques would be as follows: 1. The badge is just a bit off center, I'm wondering if that is something I can address myself with a heat gun. 2. The paint job is very thin and scratches easily. Maybe that is something that is common with a matte finish. 3. I would have preferred a torque sensor as opposed to a cadence sensor. 4. A more powerful motor paired with the single gear belt drive would have helped me better to go up the steep hills that I live by. Although I understand that would have added to the overall weight of the bike. My critiques aside I am glad I have this bike. It is my first e-bike and I am riding more often than I normally rode my road bike.

(3) (3)
Image #30 from George C.

George C.

I am really enjoying my Roadster V2. It rides very smooth and I am impressed with the weight and esthetics of the bike. My only critiques would be as follows: 1. The badge is just a bit off center, I'm wondering if that is something I can address myself with a heat gun. 2. The paint job is very thin and scratches easily. Maybe that is something that is common with a matte finish. 3. I would have preferred a torque sensor as opposed to a cadence sensor. 4. A more powerful motor paired with the single gear belt drive would have helped me better to go up the steep hills that I live by. Although I understand that would have added to the overall weight of the bike. My critiques aside I am glad I have this bike. It is my first e-bike and I am riding more often than I normally rode my road bike.

(3) (3)
Image #31 from Ryan

Ryan

The V2 Gravel is the way to go as the wider gravel tires give you increased confidence. Plus, disc brakes. Check out our full review: https://youtu.be/3YVllYrYS_k

(1) (0)
Image #32 from Jack K.

Jack K.

The only negative comment I have about this bike, is that the small frame is really a size that most bikes would call medium.

(1) (0)
Image #33 from Conway Jackson

Conway Jackson

Excellent ride. Keep up the good work.

(0) (0)
Image #34 from Ernest S.

Ernest S.

I ordered the Ride1Up Roadster V2 Gravel Edition. Item was shipped promptly and I received via Fedex within 3 days. Mine came with the throttle and I'm absolutely loving it. I'm 6" 290lbs and was able to ride 3 miles on my first ride in the city with minimal incline and the battery only moved -25%. I assembled in 30 minutes and rode it to my local bike shop so they could tweak the disc brakes a bit. Before my first ride. I did my research thoroughly before making this purchase and almost went with another brand that I was able to test ride. I'm glad I didn't purchase that one. This bike is built to last and the power to move a 290lb male with the quickness. I mostly ride in mode 2 as I'm trying to use my legs more and for longer. Ride1Up you guys are the best and have one of thee best customer services I've experienced. Thanks guys!

(3) (0)
Image #35 from Robert P.

Robert P.

Love this bike so much. Probably the best purchase I've ever made if we are being honest.

(1) (0)
Image #36 from Steve N.

Steve N.

Well Worth the Wait! I moved closer to work during the pandemic and decided I wanted to ride to work when the office reopened. My commute is 2.5 miles on a combination of paved neighborhood roads and decomposed granite multi-use trail. Elevation change is minimal - mostly downhill on the way to work with one short (~400 feet) semi-steep climb and a longer (~2500 feet) gradual climb on the way home. In addition to my 155 pounds I carry a few more pounds of laptop and lunch each day. I initially didn’t think I wanted an ebike and bought a very nice commuter bike, but never could dial in the fit. I also realized that while getting some exercise riding to and from work sounded like a great idea, I really just wanted to get there and back as fast as possible, especially in the Texas summer heat. That led to my search for an ebike and the Roadster V2. I ordered my Gravel Edition (52cm) on June 28th 2022. It shipped on October 5th 2022 and arrived October 9th 2022. Assembly was easy and straightforward, but I also have 20-something years of experience riding and working on mountain bikes so that probably helped. I’m 6 feet even with a 32-inch inseam and pretty much nailed the fit on the first try. I went with the 52cm based on other reviews and am glad I did - it feels just right, not too small at all. Also, thanks to other reviews, I checked the wheels for true - back was true but the front had a couple of wobbles. Got that fixed and made the following modifications: - Replaced the grips with Odi Rogue Lock-On grips - a little thicker/cushier/stickier than the stock grips and what I run on all my bikes. - Replaced the stock tires with 700x45c Kenda Kwick Drumlin tires. I wanted something wider and more street friendly. I initially tried a set of 700x50c Drumlins, but the front rubbed just enough to make them not work. I also like that the Drumlins have reflective sidewalls. - Moved my Ortlieb Rack Three from the other bike. Had to use plastic spacers and longer M5 screws on each side to clear the rear brake caliper. The rack, along with my Ortlieb panniers, work great on the Roadster. - Used my existing OneUp Components Composite pedals (mountain bike flat pedals) instead of the stock pedals. I like the extra grip of the OneUps but also wear mountain bike shoes with soles that can take the abuse of all those little pins. - Swapped the stock seat with the seat that came with the other bike. The stock seat felt a little too wide for me - the other seat just fits me better. I really like that the Roadster is a clean, minimal ebike - it keeps the price and weight down and you can then build it up to your liking. The best part, however, is the fun factor - I LOVE riding this bike! That was not the case for the other bike which was neither fun nor not fun - it just was. The Roadster, on the other hand, makes me look forward to my commute while getting me to and from work much faster (and less sweaty!) I spend most of my rides (there and back) in assist level two. I do bump it up to level four for that short, semi-steep uphill - not much of a run up before it gets steep and I do have to stand on the pedals, but even then it’s much easier/faster than without electric assistance. I also turn off assist when descending that long gradual downhill and in a couple of other spots. Battery life has been good so far and I try to keep it charged between 20%-80% as recommended by Ride1Up. A few other thoughts: - I’m a big fan of belt drives - no maintenance and soooo quiet! The other bike was my first belt driven bike and I’m glad Ride1Up chose it for the Roadster. - I would prefer hydraulic brakes, but understand the choice of mechanical to keep the cost down. The Tektro mechanicals work fine, just not as much modulation/feel as hydraulic. I thought about putting on some hydraulic brakes but am sticking with the mechanicals for no other reason than the built-in bell on the front lever! I LOVE IT - perfectly positioned and just the right sound/tone. I’ve used other bells and horns before but never found anything that was so easy to activate. - Removing the rear wheel is (not unexpectedly) a bit of a pain (but also more secure against theft.) Besides loosening the axle nuts and belt tensioners, I also had to completely remove the rear brake caliper. Otherwise the rotor would catch on the caliper assembly and prevent the axle from clearing the dropouts. Okay, that’s it - bottom line is I. LOVE. THIS. BIKE!

(9) (0)
Image #37 from Steve N.

Steve N.

Well Worth the Wait! I moved closer to work during the pandemic and decided I wanted to ride to work when the office reopened. My commute is 2.5 miles on a combination of paved neighborhood roads and decomposed granite multi-use trail. Elevation change is minimal - mostly downhill on the way to work with one short (~400 feet) semi-steep climb and a longer (~2500 feet) gradual climb on the way home. In addition to my 155 pounds I carry a few more pounds of laptop and lunch each day. I initially didn’t think I wanted an ebike and bought a very nice commuter bike, but never could dial in the fit. I also realized that while getting some exercise riding to and from work sounded like a great idea, I really just wanted to get there and back as fast as possible, especially in the Texas summer heat. That led to my search for an ebike and the Roadster V2. I ordered my Gravel Edition (52cm) on June 28th 2022. It shipped on October 5th 2022 and arrived October 9th 2022. Assembly was easy and straightforward, but I also have 20-something years of experience riding and working on mountain bikes so that probably helped. I’m 6 feet even with a 32-inch inseam and pretty much nailed the fit on the first try. I went with the 52cm based on other reviews and am glad I did - it feels just right, not too small at all. Also, thanks to other reviews, I checked the wheels for true - back was true but the front had a couple of wobbles. Got that fixed and made the following modifications: - Replaced the grips with Odi Rogue Lock-On grips - a little thicker/cushier/stickier than the stock grips and what I run on all my bikes. - Replaced the stock tires with 700x45c Kenda Kwick Drumlin tires. I wanted something wider and more street friendly. I initially tried a set of 700x50c Drumlins, but the front rubbed just enough to make them not work. I also like that the Drumlins have reflective sidewalls. - Moved my Ortlieb Rack Three from the other bike. Had to use plastic spacers and longer M5 screws on each side to clear the rear brake caliper. The rack, along with my Ortlieb panniers, work great on the Roadster. - Used my existing OneUp Components Composite pedals (mountain bike flat pedals) instead of the stock pedals. I like the extra grip of the OneUps but also wear mountain bike shoes with soles that can take the abuse of all those little pins. - Swapped the stock seat with the seat that came with the other bike. The stock seat felt a little too wide for me - the other seat just fits me better. I really like that the Roadster is a clean, minimal ebike - it keeps the price and weight down and you can then build it up to your liking. The best part, however, is the fun factor - I LOVE riding this bike! That was not the case for the other bike which was neither fun nor not fun - it just was. The Roadster, on the other hand, makes me look forward to my commute while getting me to and from work much faster (and less sweaty!) I spend most of my rides (there and back) in assist level two. I do bump it up to level four for that short, semi-steep uphill - not much of a run up before it gets steep and I do have to stand on the pedals, but even then it’s much easier/faster than without electric assistance. I also turn off assist when descending that long gradual downhill and in a couple of other spots. Battery life has been good so far and I try to keep it charged between 20%-80% as recommended by Ride1Up. A few other thoughts: - I’m a big fan of belt drives - no maintenance and soooo quiet! The other bike was my first belt driven bike and I’m glad Ride1Up chose it for the Roadster. - I would prefer hydraulic brakes, but understand the choice of mechanical to keep the cost down. The Tektro mechanicals work fine, just not as much modulation/feel as hydraulic. I thought about putting on some hydraulic brakes but am sticking with the mechanicals for no other reason than the built-in bell on the front lever! I LOVE IT - perfectly positioned and just the right sound/tone. I’ve used other bells and horns before but never found anything that was so easy to activate. - Removing the rear wheel is (not unexpectedly) a bit of a pain (but also more secure against theft.) Besides loosening the axle nuts and belt tensioners, I also had to completely remove the rear brake caliper. Otherwise the rotor would catch on the caliper assembly and prevent the axle from clearing the dropouts. Okay, that’s it - bottom line is I. LOVE. THIS. BIKE!

(9) (0)
Image #38 from David Martin

David Martin

My first ebike, but the 5th bicycle in my quiver. I ride a lot so the gearing on this isn't an issue but this is not a bike for someone starting out. I have yet to drain the battery and have gone 33 miles using only pedal assist 1 and still had 2 bars left! When I do hilly stuff and need more power battery is still lasting well over 20 miles. I did experience one time while climbing a very steep hill in PA 5 that the battery went from 2 bars to a dead stop. I dismounted and let it cool and was able to complete the climb with 2 bars. Maintenance is easy if you get the belt tensioner tool and keep the belt lubed with silicone spray. I have already put 297 miles on this and have only owned it for 5 weeks. I replaced the stock stem and handlebar with parts from another bike that are more ergonomic for me. See the attached photo. All and all a really great bike for the price! Thanks ride1up! Love that you are based in San Diego too. I grew up there but live in Colorado now.

(3) (0)
Image #39 from David M Digati

David M Digati

I am a former cat2 rider and 2 time Masters men district champion 35 and over. I still ride three times a week on a carbon rode and an aluminum gravel bike. I wanted a well made intelligently engineered e-bike. That was very apparent when I received the bike. I have always built my own bikes and when assembling the bike I was happy to see a well packaged easy to assemble and tune bike. I have ridden it for around 70 miles and find it to be light, agile, well balanced. I have averaged 18 to 19 mph and have traveled 36 miles with charge still left. My main purpose for the bike is to go events around my city, Buffalo NY, with ease and less sweat than using a standard bike. It does it perfectly and looks amazing !!

(3) (1)
Image #40 from David M Digati

David M Digati

I am a former cat2 rider and 2 time Masters men district champion 35 and over. I still ride three times a week on a carbon rode and an aluminum gravel bike. I wanted a well made intelligently engineered e-bike. That was very apparent when I received the bike. I have always built my own bikes and when assembling the bike I was happy to see a well packaged easy to assemble and tune bike. I have ridden it for around 70 miles and find it to be light, agile, well balanced. I have averaged 18 to 19 mph and have traveled 36 miles with charge still left. My main purpose for the bike is to go events around my city, Buffalo NY, with ease and less sweat than using a standard bike. It does it perfectly and looks amazing !!

(3) (1)
Image #41 from Sean S.

Sean S.

Overall very happy with the purchase, solid wellbuilt.

(0) (0)
Image #42 from Anonymous

Anonymous

Stunning and a beautiful machine! Was able to convert to tubeless for all the city glass and enjoying every minute of my commute! Thank you!

(0) (0)
Image #43 from Mike M.

Mike M.

Perfect

(0) (0)
Image #44 from Richard Gilbert

Richard Gilbert

Love it been cycling for 65 years never had more pleasure or fun

(1) (0)
Image #45 from Brendan W.

Brendan W.

I love this bike! Nearly 600 miles in, and I use it for everything. Can't recommend it highly enough.

(0) (0)
Image #46 from Brendan W.

Brendan W.

I love this bike! Nearly 600 miles in, and I use it for everything. Can't recommend it highly enough.

(0) (0)
Image #47 from Brendan W.

Brendan W.

I love this bike! Nearly 600 miles in, and I use it for everything. Can't recommend it highly enough.

(0) (0)
Image #48 from Jordan

Jordan

Excellent bike. Excellent customer service. All expectations met or exceeded. One very minor complaint is that the throttle squeaks a bit as it's plastic-on-plastic. I get a ton of compliments and "what? that's electric?" comments. Good price for what you get.

(0) (0)
Image #49 from Steve

Steve

Bike is great for the price point. If you have flat or slightly hilly - perfect! Bigger hills uphill are an issue - need to 100% peddle or walk it. But overall it's a great bike. I biked Angel Island today in San Francisco Bay - loved it!

(1) (0)
Image #50 from Victor B.

Victor B.

Amazing Bike! ⭐️⭐️⭐️⭐️⭐️ Gravel Edition = Life Changing, really can't express how perfect this bike is, very durable, geared perfectly, an extremely unique experience ?

(0) (0)
Image #51 from Priscilla

Priscilla

V2 Gravel, morphed into a commuter bike: Velmia Bike Fender Set, 24"-29" (set, used rear fender only), Velmia spoke reflectors (72 pieces), Portland Design Works Origami front fender, Moosetreks Touring Road Bike Full Frame Bag, Alpkit front frame pannier pack, BV Aluminum Alloy Adjustable Kickstand for Rear Side for 24"-29" bikes, Cygolite Saddle Rail Mount and Hot Shot Pro taillight, CECO-USA 1,000 lumen headlight -- all ordered from Amazon, except Alpkit ordered direct from Alpkit Company in England.

(0) (0)
Image #52 from Daryl Evans

Daryl Evans

This bike is far more than meets the eye. The styling is minimalistic and beautiful. The craftsmanship is excellent. The ride experience is fantastic. It is amazing to me the quiet ride with the belt drive. I highly recommend the gravel model with the upgraded tires and braking system.

(1) (0)
Image #53 from Dennis Maitland

Dennis Maitland

I took my time researching this bike, model and size. It’s far exceeded my expectations of a first E-Bike. Quality parts and build. 21mph on flat ground with level 2 assist. Plenty fast. The tires do a great job on the rough road conditions of Detroit. I’m 5’11” and chose the 52cm frame, added a 90mm stem and 670 handlebars. Fits perfectly now and glad I chose the smaller size. Also purchased the additional battery but not installed yet. Really enjoying the light, non-e-bike feel to it. Very natural coming from a regular single speed. No gears needed. 100% Recommend this bike to anyone looking to get out there more often than they would and get the booster motivation to go further and fast than they did before, without as much effort.

(6) (1)
Image #54 from Dennis Maitland

Dennis Maitland

I took my time researching this bike, model and size. It’s far exceeded my expectations of a first E-Bike. Quality parts and build. 21mph on flat ground with level 2 assist. Plenty fast. The tires do a great job on the rough road conditions of Detroit. I’m 5’11” and chose the 52cm frame, added a 90mm stem and 670 handlebars. Fits perfectly now and glad I chose the smaller size. Also purchased the additional battery but not installed yet. Really enjoying the light, non-e-bike feel to it. Very natural coming from a regular single speed. No gears needed. 100% Recommend this bike to anyone looking to get out there more often than they would and get the booster motivation to go further and fast than they did before, without as much effort.

(6) (1)
Image #55 from Dennis Maitland

Dennis Maitland

I took my time researching this bike, model and size. It’s far exceeded my expectations of a first E-Bike. Quality parts and build. 21mph on flat ground with level 2 assist. Plenty fast. The tires do a great job on the rough road conditions of Detroit. I’m 5’11” and chose the 52cm frame, added a 90mm stem and 670 handlebars. Fits perfectly now and glad I chose the smaller size. Also purchased the additional battery but not installed yet. Really enjoying the light, non-e-bike feel to it. Very natural coming from a regular single speed. No gears needed. 100% Recommend this bike to anyone looking to get out there more often than they would and get the booster motivation to go further and fast than they did before, without as much effort.

(6) (1)
Image #56 from Michael S.

Michael S.

Been riding a fixed gear bike since the 70’s! I always believed that an e-bike would be like cheating but since I got the Roadster V2 G.E. I am having second thoughts! Pedal assist e-bikes are great!

(1) (0)
Image #57 from Anonymous

Anonymous

Great E bike, very responsive motor. I get ranges up to a maximum of 20 miles based on the pedal assist. Speed can go up to 25mph. Overall great value.

(0) (0)
Image #58 from Kurt

Kurt

Great upgrades for the Gravel Edition but rear brake shoes had a grinding sound that was unpleasant. I bought new shoes and it solved the problem. The build quality is quite good with its smooth welds except around the bottom bracket. The paint looks good but is very thin and found I needed to add clear frame tape to keep rubbing cables from wearing out the paint. A second coat of paint or clear coat would help keep the frame looking new. I added a pet carrier for my pet Havanese - she likes the wind in her face.

(2) (0)
Image #59 from Kurt

Kurt

Great upgrades for the Gravel Edition but rear brake shoes had a grinding sound that was unpleasant. I bought new shoes and it solved the problem. The build quality is quite good with its smooth welds except around the bottom bracket. The paint looks good but is very thin and found I needed to add clear frame tape to keep rubbing cables from wearing out the paint. A second coat of paint or clear coat would help keep the frame looking new. I added a pet carrier for my pet Havanese - she likes the wind in her face.

(2) (0)
Image #60 from Cory

Cory

Reviewing the Gravel Edition, 58cm size. I'm 5'11 with "average" proportions and fit is spot on, aside from what I consider to be a comically narrow handlebar. I discarded the stock bar immediately in favor of an MTB-style stem and bar, and set out on my first ride: 9-miles of gravel + single-track trail with 1350 foot elevation. I expected this ride to be pushing the bikes limits, but I had so much fun! Only dismounted a couple of times on the steepest climbs, and did the ride mostly in assist level 3 (bumped to 5 for some climbs, and off for descents). My baseline assist level will probably become 2. The disc brakes are plenty powerful and the bike handles naturally. My one complaint about the bike may come down to range, which is not too surprising for such a nimble e-bike. I started the ride with 5-bars (full), though the charger was still active so not truly full. The above-mentioned ride fully drained the battery, and the computer jumped from two bars to empty in short enough order to take me by surprise (I never saw 1-bar). This is probably sufficient for most commuters but I think the range extender will be a must for a ride of any substance. Range woes aside when real elevation is involved, this bike represents excellent value and is perfectly manageable to pedal without any assist. My wife has a Core-5, and we've had smooth, positive experiences with Ride1Up customer service. In this case my front wheel arrived off-center, and Ride1Up promptly offered to reimburse the cost of a wheel true at my local shop. I won't hesitate to buy Ride1Up bikes in the future, or recommend them to friends.

(3) (0)
Image #61 from Cory

Cory

Reviewing the Gravel Edition, 58cm size. I'm 5'11 with "average" proportions and fit is spot on, aside from what I consider to be a comically narrow handlebar. I discarded the stock bar immediately in favor of an MTB-style stem and bar, and set out on my first ride: 9-miles of gravel + single-track trail with 1350 foot elevation. I expected this ride to be pushing the bikes limits, but I had so much fun! Only dismounted a couple of times on the steepest climbs, and did the ride mostly in assist level 3 (bumped to 5 for some climbs, and off for descents). My baseline assist level will probably become 2. The disc brakes are plenty powerful and the bike handles naturally. My one complaint about the bike may come down to range, which is not too surprising for such a nimble e-bike. I started the ride with 5-bars (full), though the charger was still active so not truly full. The above-mentioned ride fully drained the battery, and the computer jumped from two bars to empty in short enough order to take me by surprise (I never saw 1-bar). This is probably sufficient for most commuters but I think the range extender will be a must for a ride of any substance. Range woes aside when real elevation is involved, this bike represents excellent value and is perfectly manageable to pedal without any assist. My wife has a Core-5, and we've had smooth, positive experiences with Ride1Up customer service. In this case my front wheel arrived off-center, and Ride1Up promptly offered to reimburse the cost of a wheel true at my local shop. I won't hesitate to buy Ride1Up bikes in the future, or recommend them to friends.

(3) (0)
Image #62 from Cory

Cory

Reviewing the Gravel Edition, 58cm size. I'm 5'11 with "average" proportions and fit is spot on, aside from what I consider to be a comically narrow handlebar. I discarded the stock bar immediately in favor of an MTB-style stem and bar, and set out on my first ride: 9-miles of gravel + single-track trail with 1350 foot elevation. I expected this ride to be pushing the bikes limits, but I had so much fun! Only dismounted a couple of times on the steepest climbs, and did the ride mostly in assist level 3 (bumped to 5 for some climbs, and off for descents). My baseline assist level will probably become 2. The disc brakes are plenty powerful and the bike handles naturally. My one complaint about the bike may come down to range, which is not too surprising for such a nimble e-bike. I started the ride with 5-bars (full), though the charger was still active so not truly full. The above-mentioned ride fully drained the battery, and the computer jumped from two bars to empty in short enough order to take me by surprise (I never saw 1-bar). This is probably sufficient for most commuters but I think the range extender will be a must for a ride of any substance. Range woes aside when real elevation is involved, this bike represents excellent value and is perfectly manageable to pedal without any assist. My wife has a Core-5, and we've had smooth, positive experiences with Ride1Up customer service. In this case my front wheel arrived off-center, and Ride1Up promptly offered to reimburse the cost of a wheel true at my local shop. I won't hesitate to buy Ride1Up bikes in the future, or recommend them to friends.

(3) (0)
Image #63 from Darren Z.

Darren Z.

I purchased the Gravel Edition and happily buy it again. Everything is great. Thanks for a fabulous product

(2) (0)
Image #64 from Ricardo Pryor

Ricardo Pryor

Bike did not come perfect, yet upon contacting Ride1up they told me to take the bike to a bike shop and to send them a picture of the bill. They credited the fee. The paint is beautiful, yet it scratches easily. Very happy with it so far.

(2) (1)
Image #65 from Marcus Marrs

Marcus Marrs

I absolutely love this bike. I’m 66 and a BIG 6’2” and 305 lbs. Here are the bullet points * bike specs stated a 300 lb weight capacity, perfect for a big, fat guy * I did not want a throttle, the assist works perfectly. I usually use 1 but occasionally a higher setting if uphill or against wind. * Surprisingly easy to peddle with motor assist off. On a nice flat road with no wind, I found I didn’t need help from the motor. * I like the belt drive, less maintenance plus a LOT cleaner * Easy to modify/customize. I put old English style handlebars on mine. It’s just a more comfortable riding position. Overall, I’m extremely pleased with the bike and have NO regrets. I still get exercise but no more being exhausted on uphill or against the wind. Workout is just more gentle but still just as fun.

(8) (1)
Image #66 from Marcus Marrs

Marcus Marrs

I absolutely love this bike. I’m 66 and a BIG 6’2” and 305 lbs. Here are the bullet points * bike specs stated a 300 lb weight capacity, perfect for a big, fat guy * I did not want a throttle, the assist works perfectly. I usually use 1 but occasionally a higher setting if uphill or against wind. * Surprisingly easy to peddle with motor assist off. On a nice flat road with no wind, I found I didn’t need help from the motor. * I like the belt drive, less maintenance plus a LOT cleaner * Easy to modify/customize. I put old English style handlebars on mine. It’s just a more comfortable riding position. Overall, I’m extremely pleased with the bike and have NO regrets. I still get exercise but no more being exhausted on uphill or against the wind. Workout is just more gentle but still just as fun.

(8) (1)
Image #67 from Austin

Austin

The perfect bike for fun rides on and off the road. Super clean, minimal, quiet. The belt drive and ability to slot in an additional battery seals the deal. The only suggestion I'd have for purchasers is to pick up a suspension seatpost, lights, kickstand, and phone mount to complete the setup.

(0) (0)
Image #68 from Kris Tiernay (smyle)

Kris Tiernay (smyle)

Funnest road bike I’ve ever ridden! I switched out a few things for personal preference, but it rides like a dream! I just got it in the mail 4 days ago for Black Friday and it came with an all new and improved speed controller and throttle, so new, that it’s not listed on the website yet! Ride1up is an amazing company that goes above and beyond and it shows! Also, I’m 6ft and I opted for the smaller 52cm frame, I prefer the snappier handling of a smaller bike for city riding, so after installing a longer stem and a couple other adjustments, it fits like a glove! It’s my first belt drive bike and I’m blown away by how smooth and balanced it is! The gear ratio is perfect for me because I’m already used to riding single speed in the city. I’ve barely used the throttle assist so far because I haven't needed it and enjoy the exorcise. I also ride pretty aggressively, so I’m excited to see how it holds up with hard miles and constant fast paced city abuse! I’m moving to San Francisco next week and the Roadster V2 will be my primary mode of transportation for the Bay Area. Cheers to Ride1up for their friendly staff, answering all my questions and making such an exceptional machine! -Kris

(6) (0)
Image #69 from Kris Tiernay (smyle)

Kris Tiernay (smyle)

Funnest road bike I’ve ever ridden! I switched out a few things for personal preference, but it rides like a dream! I just got it in the mail 4 days ago for Black Friday and it came with an all new and improved speed controller and throttle, so new, that it’s not listed on the website yet! Ride1up is an amazing company that goes above and beyond and it shows! Also, I’m 6ft and I opted for the smaller 52cm frame, I prefer the snappier handling of a smaller bike for city riding, so after installing a longer stem and a couple other adjustments, it fits like a glove! It’s my first belt drive bike and I’m blown away by how smooth and balanced it is! The gear ratio is perfect for me because I’m already used to riding single speed in the city. I’ve barely used the throttle assist so far because I haven't needed it and enjoy the exorcise. I also ride pretty aggressively, so I’m excited to see how it holds up with hard miles and constant fast paced city abuse! I’m moving to San Francisco next week and the Roadster V2 will be my primary mode of transportation for the Bay Area. Cheers to Ride1up for their friendly staff, answering all my questions and making such an exceptional machine! -Kris

(6) (0)
Image #70 from Dj

Dj

Have a Mantis 8 pro scooter I've used driving 4 miles to the T( redline train)to Boston. Tried riding my Marlin mountain bike. Just to much of hills for my x BMX riding skills from 40 years ago. Needed a little help if need be and research this brand from awhile. THE GRAVEL Addition is perfect with the tires and Disc. Used to Hydro brakes on scooter and Mt bike. But the power is awesome when needed. I found on flats I can slightly pedal without actually doing anything and it still sends power to move you along. Totally satisfied with the purchase week before blackfriday. Might install a suspension seat for the big bumps I miss .

(1) (0)
Image #71 from Gino G.

Gino G.

Very well made bike! This is now my all around transpo in summer. Can't wait!

(2) (0)
Image #72 from Gregory C.

Gregory C.

I’m extremely happy with my Roadster bike from Ride1Up. I bought the gravel edition with disc brakes and the 40mm wide tires. I like everything about the bike. It’s very light so I can easily lift it up and put it into the back of my car. The belt drive is smooth and silent. It works well with the hub motor and the pedal assist is very responsive. I love the smooth welds on the frame and the compact handlebars. The seat is firm and comfortable. I’ve had belt drive bikes and electric bikes before and this one is just an all around joy to ride. I highly recommend it to anyone who wants a gravel bike that’s fun to ride!

(0) (0)
Image #73 from Martin Barrick

Martin Barrick

I am digging this ride! My first time on an e-bike; wife has had one for about 3 yrs. and it's clunky and kinda scary looking compared to this baby, which is 'o so svelte and streamlined. No evidence if a battery because it's tucked indatube. A joy to assemble; no issues. I replaced the stem as I usually do; same elevation but a tad longer and added some peddle straps(also my usual): suits me to a tee. Soon after, I got an under-seat dog leash attachment so my beloved mini aussie shepherd can come with me. Perfect and she adapted right away. The cadence sensor is so sensitive and I like the straightforward and simple controller which has adequate power levels(I've been 31 mph so far). You can easily cruise @ 20 mph on a flat road. The price......... is very very nice. Ride 1 up for yourself!!

(0) (0)
Image #74 from Thomas

Thomas

Love this bike! So easy to ride, very smooth, quiet, stable, and most of all fun!

(0) (0)
Image #75 from Thomas

Thomas

Love this bike! So easy to ride, very smooth, quiet, stable, and most of all fun!

(0) (0)
Image #76 from Michael

Michael

Cool, stealthy looking e-bike. High quality and looks it. Feels, looks and rides more expensive than it actually cost. Great value.

(3) (0)
Image #77 from Jeff G.

Jeff G.

Damaged on shipping, but the company took care of me quickly and completely. The bike itself is amazing. I'm a heavy guy who uses it to commute a few miles each workday with plenty of charge to spare. It's light, and nimble! I lift it on and off the train with ease. It literally halves my pedal bike commute time and makes me feel much more confident in traffic, yet still gives me some much needed pain-free cardio, the intensity of which I can control. And... It's stylish. People ask about it often because the minimalist single-speed frame doesn't look like an ebike and has a belt drive (which is awesome, both quiet and clean). Best of all, no gears to mess with. I seriously cannot imagine anyone could make a better budget e-bike for daily city riding. Kudos, Ride1Up!

(2) (0)
Image #78 from Tanner R.

Tanner R.

I really enjoy this bike. I have about 50 miles on it so far. I mainly use it for commuting my short 2 miles round trip to work. I would say it’s averaging 17-20 miles per charge on power level 5, which I find very reasonable for my use. It takes almost 3 hours to charge at 1/3 to 1/2 battery. I have added tannus solid tires to this bike, and the rear wheel removal and install was very easy. I did find some struggle trying to true the rear wheel and adjust the belt tension. I was originally concerned that the belt sat on the far outside (right) of the sprocket. I had emailed Ride1Up and they emailed back saying this was a non issue. I’ve noticed the belt still rides on the far outside of the sprocket, even after reinstalling and adjusting the wheel. I assume this is normal, and I do not feel any binding. I am 200 lbs and only ride in power level 5, letting the the motor do all of the work. The motor is plenty powerful and can get me up to 15 mph within a block, and tops at 20 mph shortly after. I find a strong wind can pull the speed down to 18 mph. I have looked at other bikes with throttle and higher top speed, but I really like the “stealth” looks of this bike.

(1) (0)
Image #79 from Catherine

Catherine

Commuting 100 miles a week so I could afford, better tires, lights and new grips. Brings a smile to my face everyday. One of my friends even bought one!

(1) (0)
Image #80 from Sean

Sean

Awesome bike, Managed to get fenders on … ?

(2) (0)
Image #81 from Thomas

Thomas

I bought the grave edition mainly for the brakes. I'm 63 and love this bike. I rode a lot when I was in my 30's and 40's but didn't ride much in my 50's which made riding non assisted taxing when I started again. I'm riding all the time again and with the pedal assist I'm able to ride again getting much needed exercise.

(1) (0)
Image #82 from Mike Chew

Mike Chew

Purchased the Roadster V2 Gravel Edition. Received last week. Love this bike. So easy to get around. Keeping mine stealth. Just added the following: Thousand Traveler Front Bike Light, RockBros Back Taillight, Shimano Flip-flop pedals and the BEAM – CORKY Urban Bike Mirror.

(1) (0)
Image #83 from Mike Chew

Mike Chew

Purchased the Roadster V2 Gravel Edition. Received last week. Love this bike. So easy to get around. Keeping mine stealth. Just added the following: Thousand Traveler Front Bike Light, RockBros Back Taillight, Shimano Flip-flop pedals and the BEAM – CORKY Urban Bike Mirror.

(1) (0)
Image #84 from Mike Chew

Mike Chew

Purchased the Roadster V2 Gravel Edition. Received last week. Love this bike. So easy to get around. Keeping mine stealth. Just added the following: Thousand Traveler Front Bike Light, RockBros Back Taillight, Shimano Flip-flop pedals and the BEAM – CORKY Urban Bike Mirror.

(1) (0)
Image #85 from James Phillips

James Phillips

I bought the Roadster v2 Gravel Edition 58cm bike about a year ago here in San Diego/La Jolla, CA. I'm 5'10" and wish I would have bought the smaller bike. I love the fact that the bike has no derailleur, no gears, no oil, just a small motor in the back hub, a carbon belt drive, and 5 levels of assist. I ride the bike down to my pool/gym which is 7.5 miles round trip. I can do this twice before I need to recharge. I rarely leave level 1 on my ride, but coming home, I have a few gentle hills and normally a breeze in my face so I kick it up to 2 or 3 for a very short period. I did take it up a very steep hill in my neighborhood (Soledad Mt.) and had to put it in level 5. This bike is better suited for flat, to gentle hills in an urban environ. I ride down the Mission Beach boardwalk which has quite a bit of sand on it and the slightly knobby tires are just right for grip. The bike is light and responsive and the brakes excellent. I can maneuver the bike by braking and accelerating through throngs of tourists on the boardwalk. Better than my single speed cruiser. I did not like the handlebars, the grips or the seat, so I spent $200 and had those changed out. My handlebars now allow me to ride more upright and the grips have the extensions for resting my palms. The cloud 9 seat I bought greatly improved the comfort. I love the bike, and the concept of lightweight, pedal assist, hidden battery, belt drive, no oil! Most ebikes have fenders, racks, a massive stack of sprockets, derailleur, grease, etc. and weight 60-90 lbs. This is 33 lbs! I may buy another one and make the same upgrades or wait until Gogoro Eeyo ebike comes to the US at 26 lbs. I have highly recommended this bike to many of my neighbors and friends!

(9) (4)
Image #86 from Dave

Dave

I went ahead and made this purchase based on all the reviews of the bike, the company and their service. I really like the bike and really want to give it 5 stars, but so far the company has been a little bit of a let down based on the experience that others have reported, and like many other users, I have found some issues with the bike... initially small, but then with some miles on the bike, some pretty medium/bigger issues that concern me about the bike and the quality. First, let's start off with what I bought: Silver Matte in 52cm. It's the perfect size for me... I'm just under 5'10" and have about a 30" inseam. I'm able to stand comfortable over the bike frame and it's comfortable to start riding from a stopped position. I wonder how much I'd have to lean the bike over if I had purchased the 58cm as recommended based on my height... I placed the order on a Thursday morning before Memorial Day and the estimated delivery was Monday or Tuesday. I called the Customer Service line and asked if the delivery was accurate (based on reviews I read) and the representative chuckled... He caught himself laughing and apologized, but it was kind of a shock that he just chuckled because it's as if he knew something was not going to happen right? His response was that with the holiday, it is unknown - but I ended up receiving by Saturday morning. The box was not damaged and was in good order. I did not have a chance to unpack it and build it until the Monday holiday. I found everything tight and packaged well. It was easy enough to assemble, but right out of the box I noticed the rims had some scratches - this is before I was even able to assemble and ride the bike. Once the bike was assembled, It looked great, until I looked up close and saw additional scratches on the rims and some imperfections in the paint. The paint had some unevenness around the frame and because the bike is silver, was hard to photograph. I started an email to customer support in the morning and it took almost the whole day to get a response - outside of their stated hours saying scratches on the rim are a result of the brakes and are naturally going to occur... BUT - they were there when I unpacked the bike with diagonal lines not consistent with brake pads rubbing against the frame? I tried photographing the frame multiple times, but it never was able to come through to the satisfaction of the customer service representative, and the consolation is a cell phone holder... Then as I started riding more, I started noticing that the belt drive was riding on one side and kind of grinding up against the side of the pedal gear and the motor gear. I video'd the pedaling and sound it was making and sent it to support - they said the tension is too tight. I took this to my local bike shop and they advised that they had adjusted tension both ways to see which way it would stop grinding and riding on the side, but they could not get it to stop fully. They checked alignment and tightened everything else up, truing the tires, etc. I wonder what customer service will say to this? I know that it's a great price, but maybe I'm getting what I paid for in the end. I really want to love this bike more, but with all these little issues and lack of good customer service, I'm pretty disappointed... I will send this response to customer service

(14) (17)
Image #87 from Dave

Dave

I went ahead and made this purchase based on all the reviews of the bike, the company and their service. I really like the bike and really want to give it 5 stars, but so far the company has been a little bit of a let down based on the experience that others have reported, and like many other users, I have found some issues with the bike... initially small, but then with some miles on the bike, some pretty medium/bigger issues that concern me about the bike and the quality. First, let's start off with what I bought: Silver Matte in 52cm. It's the perfect size for me... I'm just under 5'10" and have about a 30" inseam. I'm able to stand comfortable over the bike frame and it's comfortable to start riding from a stopped position. I wonder how much I'd have to lean the bike over if I had purchased the 58cm as recommended based on my height... I placed the order on a Thursday morning before Memorial Day and the estimated delivery was Monday or Tuesday. I called the Customer Service line and asked if the delivery was accurate (based on reviews I read) and the representative chuckled... He caught himself laughing and apologized, but it was kind of a shock that he just chuckled because it's as if he knew something was not going to happen right? His response was that with the holiday, it is unknown - but I ended up receiving by Saturday morning. The box was not damaged and was in good order. I did not have a chance to unpack it and build it until the Monday holiday. I found everything tight and packaged well. It was easy enough to assemble, but right out of the box I noticed the rims had some scratches - this is before I was even able to assemble and ride the bike. Once the bike was assembled, It looked great, until I looked up close and saw additional scratches on the rims and some imperfections in the paint. The paint had some unevenness around the frame and because the bike is silver, was hard to photograph. I started an email to customer support in the morning and it took almost the whole day to get a response - outside of their stated hours saying scratches on the rim are a result of the brakes and are naturally going to occur... BUT - they were there when I unpacked the bike with diagonal lines not consistent with brake pads rubbing against the frame? I tried photographing the frame multiple times, but it never was able to come through to the satisfaction of the customer service representative, and the consolation is a cell phone holder... Then as I started riding more, I started noticing that the belt drive was riding on one side and kind of grinding up against the side of the pedal gear and the motor gear. I video'd the pedaling and sound it was making and sent it to support - they said the tension is too tight. I took this to my local bike shop and they advised that they had adjusted tension both ways to see which way it would stop grinding and riding on the side, but they could not get it to stop fully. They checked alignment and tightened everything else up, truing the tires, etc. I wonder what customer service will say to this? I know that it's a great price, but maybe I'm getting what I paid for in the end. I really want to love this bike more, but with all these little issues and lack of good customer service, I'm pretty disappointed... I will send this response to customer service

(14) (17)
Image #88 from Dave

Dave

I went ahead and made this purchase based on all the reviews of the bike, the company and their service. I really like the bike and really want to give it 5 stars, but so far the company has been a little bit of a let down based on the experience that others have reported, and like many other users, I have found some issues with the bike... initially small, but then with some miles on the bike, some pretty medium/bigger issues that concern me about the bike and the quality. First, let's start off with what I bought: Silver Matte in 52cm. It's the perfect size for me... I'm just under 5'10" and have about a 30" inseam. I'm able to stand comfortable over the bike frame and it's comfortable to start riding from a stopped position. I wonder how much I'd have to lean the bike over if I had purchased the 58cm as recommended based on my height... I placed the order on a Thursday morning before Memorial Day and the estimated delivery was Monday or Tuesday. I called the Customer Service line and asked if the delivery was accurate (based on reviews I read) and the representative chuckled... He caught himself laughing and apologized, but it was kind of a shock that he just chuckled because it's as if he knew something was not going to happen right? His response was that with the holiday, it is unknown - but I ended up receiving by Saturday morning. The box was not damaged and was in good order. I did not have a chance to unpack it and build it until the Monday holiday. I found everything tight and packaged well. It was easy enough to assemble, but right out of the box I noticed the rims had some scratches - this is before I was even able to assemble and ride the bike. Once the bike was assembled, It looked great, until I looked up close and saw additional scratches on the rims and some imperfections in the paint. The paint had some unevenness around the frame and because the bike is silver, was hard to photograph. I started an email to customer support in the morning and it took almost the whole day to get a response - outside of their stated hours saying scratches on the rim are a result of the brakes and are naturally going to occur... BUT - they were there when I unpacked the bike with diagonal lines not consistent with brake pads rubbing against the frame? I tried photographing the frame multiple times, but it never was able to come through to the satisfaction of the customer service representative, and the consolation is a cell phone holder... Then as I started riding more, I started noticing that the belt drive was riding on one side and kind of grinding up against the side of the pedal gear and the motor gear. I video'd the pedaling and sound it was making and sent it to support - they said the tension is too tight. I took this to my local bike shop and they advised that they had adjusted tension both ways to see which way it would stop grinding and riding on the side, but they could not get it to stop fully. They checked alignment and tightened everything else up, truing the tires, etc. I wonder what customer service will say to this? I know that it's a great price, but maybe I'm getting what I paid for in the end. I really want to love this bike more, but with all these little issues and lack of good customer service, I'm pretty disappointed... I will send this response to customer service

(14) (17)
Image #89 from Vicki

Vicki

I received my 52cm matte black roadster a week ago. The shipping was so quick-it took 2 days to arrive at my doorstep! I had never been on an ebike before so it was quite a gamble to purchase one without trying or even seeing it in person. I did alottttt of research in terms of quality, price, and customer support before finally buying this bike. I am primarily using this bike to commute to work (4 miles, very hilly) once a week and get to the grocery stores (1 mile, hilly). I usually take Public transit around the neighborhood so this has been an excellent replacement so far. I live in an urban neighborhood in San Diego so bike lanes are becoming more popular. I just got back from a 50min, 10 miles bike ride and it was SO fun. Going uphill without crying made me believe an ebike was definitely the right choice! I am very afraid of bike thieves that I bring it inside with me wherever I go as thieves do not care what time of day it is or if you're in the store only for a minute! Pros: - super aesthetic, nobody can tell it is an ebike! - belt chain is smooth - I've only needed to use up to level 4, with some slight panting/sweating to make it up my steepest hills (think San Francisco type hi