What people are saying
Jamie Walker
14:53 13 Aug 20
Buying an e-bike from Ride1up was a great decision! Solid bike and solid company, based on my experience so far. They have been helpful and quick to respond to the questions I've had with the bike.
Jerry Walters
22:06 11 Aug 20
Ryan has been an exceptional service professional during my experience with Ride1up !!! He is responsive, knowledgeable and really cares about helping me, the customer.....
Dan Bickel
01:57 05 Aug 20
Beware of the unfair cancellation policy! I cancelled 5 minutes after placing an order and was charged a full 3% on my order. This would be acceptable if the bike was built and shipped.
Jackie Finn
19:10 03 Aug 20
Love, love this bike! Worth the wait. Excellent customer service too. Recommend having a professional assemble the bike.
Jackie Finn
18:49 03 Aug 20
I’ve only had my 700 for a short time,but it’s been great. It’s comfortable, smooth and boy, it can go really fast. I feel really safe riding it, and based on my age, 66, that’s really important. We had to wait a long time to get the bike, but definitely worth the wait!
Customer service was excellent. I have been bugging these guys relentlessly and they always cheerfully respond to my questions.
Speaking of which, can anyone recommend a front rack for these bikes?
Customer service was excellent. I have been bugging these guys relentlessly and they always cheerfully respond to my questions.
Speaking of which, can anyone recommend a front rack for these bikes?
cory needham
03:45 02 Aug 20
By far the best ebike for the price....I'm lovin' it.
Michael Rogers
01:33 28 Jul 20
Ride1UP is my first E-Bike experience, and it has been an excellent one. I purchased the 500 series. They shipped when they said they would even with covid going on. The bike itself seems to out-do the metrics they have listed on their website. This has made my daily commute to work, the store etc... so much better. I would highly highly recommend.
Bernie Wood
18:59 27 Jul 20
There support is terrible. I purchased a bike form them months ago and it came with a defective brake. I've been waiting weeks and weeks and no parts yet. Don't believe the false reviews on their website.
Bernie Wood
Bernie Wood
Gary Peterson
14:49 27 Jul 20
I got my 500 series bike in Dec 2019 and enjoy riding it. The power assist really helps in the hilly area I live in. Especially the super steep driveway that takes level 9 and some hard pedaling. Steep enough that I didnt take my road bike out when I moved here. The bike has been great and gets me out of the house.
Ryan J.
19:38 25 Jul 20
Much smoother and faster than my other ebike.
Dane Arnold Evans
02:40 23 Jul 20
I had a great experience with ride1
up, both the bike and customer service are second to none.
I got the 500 series and now it's my primary mode of transportation! Pedal assist helps me commute 15 miles to work and I love taking the trails rather than sitting in traffic.
very sturdy and still easy to maneuver. power transfer is steady and gradual so there is little chance of it coming out of context when accelerating. Fantastic value for a great commuter bike!
customer service is very responsive and helpful. can't recommend them enough!
up, both the bike and customer service are second to none.
I got the 500 series and now it's my primary mode of transportation! Pedal assist helps me commute 15 miles to work and I love taking the trails rather than sitting in traffic.
very sturdy and still easy to maneuver. power transfer is steady and gradual so there is little chance of it coming out of context when accelerating. Fantastic value for a great commuter bike!
customer service is very responsive and helpful. can't recommend them enough!
Graham Badun
22:55 20 Jul 20
I placed an order in early May for delivery in early June. Other than the initial confirmation email, I heard nothing. I sent an email to check on the status in mid June and was told it would ship at the end of June. I received an email at the end of the June saying it would be early July. Then another email saying it would be another few days but no later than July 10 and then I heard nothing. I wrote again only to find out that my order ‘did not sync and process’ and they no longer have this model. They offered me a refund; a bike I don’t want; or, I could wait and they would fill my order from their next shipment (end of July). When you go to the website it indicates early September for the model I ordered. Given the prior delays and the info on the website, I didn’t believe the late July delivery promise. Accordingly, I opted for the refund with but due to changes in the exchange rate, I am out about $125. As they sold (and presumably profited) from the bike I ordered, I asked them to reimburse me for that amount and they declined to do so.
Frank Viola
13:00 19 Jul 20
Bought two electric skateboards from them. First one blew up, and they refunded me. The second one’s battery died within the first 100 miles of riding it. Refused to fix it, nor work with me on any refund because they don’t sell boards anymore. Lemon products and below average customer service.
william wynne
20:50 17 Jul 20
Kevin and Alex, are great in contacting me along the Covid-19, back ordering program. The bike arrived in flawless condition, it has been a real pleasure to ride up the only hill in Long Beach, Ca. The components are quality and I am very pleased and can recommend this bike to anyone looking for an E-bike. I am at this moment looking at Kevin's new model Roadster v.2, it seems you can't have enough Ride1up bikes~
Raymond Lewis
03:10 15 Jul 20
Bait and switch company. I ordered a bike in June that was not on back order. Ride1up.com has not kept up status of shipping. Poor customer service.
Zach Neise
03:29 11 Jul 20
Very dissatisfied with level of customer service. Bike has now been delayed four times and is over a month late. Can't even get a full refund. Go with another company.Edit:Bike arrived over a month late, however build quality is great. I wouldn't say it was worth the wait, as there are bike shops near me that offer bikes at a slightly higher price point immediately, but I am glad that I am able to replace my car as a daily commuter.
S. AK
00:38 11 Jul 20
Awesome and great customer service.
Clark Boettcher
21:33 01 Jul 20
Assembled it in less than two hours. In the month of June I rode 600 miles 20 to 30 miles at a time. I pedal with minimum assist (2 out of 9) but going up hills I'll go to level four. I try to maintain about 11 mph average speed in a two hour ride and find I still have 25% battery left. Just for the heck of it I tried to see how fast it'd go up a long hill with the power level at nine: 18 mph. Wow! Of course, doing that consistently would drain the battery fast but it was fun. It is heavier (52 lbs) than the bikes that are carbon fiber, titanium or "unobtainium" but it also does not cost $5K. I love this bike.
Adam Collins
13:15 30 Jun 20
Had a great experience with them. All the staff were friendly and polite. The assisted us at every turn and answered every question we had. If we are ever in the market for another bike we will definitely use these guys again. We highly recommend them!!
Charles Collins
13:11 30 Jun 20
Had a great experience with them. All the staff were friendly and polite. The assisted us at every turn and answered every question we had. If we are ever in the market for another bike we will definitely use these guys again. We highly recommend them!!
Brett Wofford
02:22 18 Jun 20
The best customer service I've ever seen! Quick replies and very flexible based on your needs. Cant say enough good things about them, great products and service!
Glen Harline
00:38 18 Jun 20
I have been looking at e-bikes for over 2 years and always was reluctant to buy one due to the price being too high or the quality appearing not good enough. I just purchased a 700 ST for my wife and man am I happy with it, it is everything I was hoping for and even more. I have put over 80 mi on it in 2 days, I guess I should let my wife ride it hahaha. I ordered a limited for myself and it should arrive in a couple more days. But I think it actually might be overkill after riding my wife's bike.
Anastasia Woods
15:41 16 Jun 20
Hands down some of the best customer service I have ever dealt with. My boyfriend and I both ordered 700s which were delivered in May. Assembly was easy enough, but my bike only worked for the initial test ride and was dead when I went to take it for our first planned trip. I e-mailed Ride1Up and they responded within the hour. Ride1Up expedited shipment of a replacement motor to my local bike shop (and then a controller when the new motor didn't fix the issue) and reimbursed me for the repair costs. Now that it is working again, we couldn't be happier with our purchase. The bikes are more fun to ride than either of us imagined 🤩
Anastasia Woods
15:40 16 Jun 20
Hands down some of the best customer service I have ever dealt with. My boyfriend and I both ordered 700s which were delivered in May. Assembly was easy enough, but my bike only worked for the initial test ride and was dead when I went to take it for our first planned trip. I e-mailed Ride1Up and they responded within the hour. Ride1Up expedited shipment of a replacement motor to my local bike shop (and then a controller when the new motor didn't fix the issue) and reimbursed me for the repair costs. Now that it is working again, we couldn't be happier with our purchase. The bikes are more fun to ride than either of us imagined 🤩
joe longbottom
16:42 15 Jun 20
i Have ridden 1700 miles on mine in the last year.Great bike .Great support from owner .Highly recommended. Everyone should own a ebike .So much fun.And a side benefit is i lost 15 lbs.
K is for Kriss
12:30 14 Jun 20
i purchased this bike online through amazon, as a canadian customer. the bike arrived in september and i only used it til mid October before it got too cold and i had to store it for the winter. the weather finally became nice enough around mid may and i was able to ride the bike again.shortly into using it, i noticed that the motor made scraping sounds when on max mode at top speed, i called all the bike stores that service ebikes in my city and was told that it was a brand they dont deal with and refused to service it because of unfamiliarity and that they dont carry the parts used by the bike. after no luck i contacted ride1up and was trying to find a solution to my issue, since they sell these bikes across north america and may have a solution. instead i was met with a representitive who did not read my emails talking about my problem and suggested i take it to a bike mechanic. they also only gave me a website that was only accessible to u.s customers, even tho i had stated in previous emails that i was Canadian. after telling him that no bike stores would look at it, he then asked me if there was any bike stores or mechanics in my area.. which again, i stated that no bike stores would look at it or service it. he then writes back saying that hopefully ill find a mechanic in my area who can take a look at it. offering me no resolution or even acknowledging my previous emails questions. so now i am stuck buying a new ebike and spending $3000 for a bike that i got barely any use out of and the company cant even help me out based on this situation. i wasnt even asking for anything free or even a new bike from them, i just wanted to be presented with a solution that might help me repair my bike when no one else was willing to help. because of this, and their absolutely terrible customer service, i do not recommend this company. spend the money and buy a better bike.
Krista Dawn
12:24 14 Jun 20
i purchased this bike online through amazon, as a canadian customer. the bike arrived in september and i only used it til mid October before it got too cold and i had to store it for the winter. the weather finally became nice enough around mid may and i was able to ride the bike again.
shortly into using it, i noticed that the motor made scraping sounds when on max mode at top speed, i called all the bike stores that service ebikes in my city and was told that it was a brand they dont deal with and refused to service it because of unfamiliarity and that they dont carry the parts used by the bike.
after no luck i contacted ride1up and was trying to find a solution to my issue, since they sell these bikes across north america and may have a solution. instead i was met with a representitive who did not read my emails talking about my problem and suggested i take it to a bike mechanic. they also only gave me a website that was only accessible to u.s customers, even tho i had stated in previous emails that i was Canadian.
after telling him that no bike stores would look at it, he then asked me if there was any bike stores or mechanics in my area.. which again, i stated that no bike stores would look at it or service it. he then writes back saying that hopefully ill find a mechanic in my area who can take a look at it. offering me no resolution or even acknowledging my previous emails questions.
so now i am stuck buying a new ebike and spending $3000 for a bike that i got barely any use out of and the company cant even help me out based on this situation. i wasnt even asking for anything free or even a new bike from them, i just wanted to be presented with a solution that might help me repair my bike when no one else was willing to help.
because of this, and their absolutely terrible customer service, i do not recommend this company. spend the money and buy a better bike.
shortly into using it, i noticed that the motor made scraping sounds when on max mode at top speed, i called all the bike stores that service ebikes in my city and was told that it was a brand they dont deal with and refused to service it because of unfamiliarity and that they dont carry the parts used by the bike.
after no luck i contacted ride1up and was trying to find a solution to my issue, since they sell these bikes across north america and may have a solution. instead i was met with a representitive who did not read my emails talking about my problem and suggested i take it to a bike mechanic. they also only gave me a website that was only accessible to u.s customers, even tho i had stated in previous emails that i was Canadian.
after telling him that no bike stores would look at it, he then asked me if there was any bike stores or mechanics in my area.. which again, i stated that no bike stores would look at it or service it. he then writes back saying that hopefully ill find a mechanic in my area who can take a look at it. offering me no resolution or even acknowledging my previous emails questions.
so now i am stuck buying a new ebike and spending $3000 for a bike that i got barely any use out of and the company cant even help me out based on this situation. i wasnt even asking for anything free or even a new bike from them, i just wanted to be presented with a solution that might help me repair my bike when no one else was willing to help.
because of this, and their absolutely terrible customer service, i do not recommend this company. spend the money and buy a better bike.
Julie Thole
01:46 14 Jun 20
I just received my 700 series yesterday and had it assembled today. This bike is so fun! It’s my first E bike and there are a lot out there to choose from. My husband has a different brand with the big tires. He said the 700 series glides like butter on the road. On a side note customer service is awesome! Whenever I email with any questions they respond the same day! Best purchase ever! Julie
Scott Terrell
06:19 11 Jun 20
This is by far the most impressive support team I have ever encountered. With automated intrusive service teams, this was an absolute incredible experience I have ever had. I never leave reviews and this might be my first one ever. This was even before I received my bike. Once I do, it may be my second! Hat tipped service / support team. You deserved it!!!
Scott
Scott
Jeffrey Kimes
11:42 06 Jun 20
This 500 series ebike will put a smile on your face.
Sandra McMurphy
23:26 05 Jun 20
I have had my 700 series bike now for about a month. LOVE IT! Worth every penny! I can tell you I did my research. I think I looked at every electric bike out there. Ride1up was the best one for the money. It didn't let me down.
I Live in Santee, Ca rode my bike to the beach 2x's. about 42 miles round trip for me. I pedaled some and used pedal assist. When I got home I still had a good amount of battery left. 40% one time and 25% the next. I went different routes each time.
If your on the fence about this bike, don't hesitate to buy it. I have no regret. It's fun, fun, fun!!!! Ok I'm off on another
adventure on my beautiful ride1up bike. yippie
I Live in Santee, Ca rode my bike to the beach 2x's. about 42 miles round trip for me. I pedaled some and used pedal assist. When I got home I still had a good amount of battery left. 40% one time and 25% the next. I went different routes each time.
If your on the fence about this bike, don't hesitate to buy it. I have no regret. It's fun, fun, fun!!!! Ok I'm off on another
adventure on my beautiful ride1up bike. yippie
Hussein Abdul
01:00 31 May 20
I purchased the 500 series and have no regrets. It gets me where I need to go and the battery lasts the trips. I bought it as both a recreational activity and as a transportation alternative; which was a great investment becusse even if you apply for the monthly payment plan, it's still cheaper than NYC's monthly bus/train fare. My only complaint (which isn't really a complaint) is that its unique design gives off the appearance that it's not your average eBike, which intrigues people and starts conversations, and I don't really like attention lol.
James Ullrich
00:59 14 May 20
Great quality at a great price. But let's not forget great style.
Penny Henderson
20:58 07 May 20
Fabulous product at a spectacular price! Love my 500 series ebike!
Larry Augsburger
18:37 04 May 20
I pre-ordered my 700 series XR in early March and received it a few days ago, and have put about 65 miles on it so far. There’s more to unpack and assemble than I had to do for my wife’s Blix, but it was still straightforward, and actually a little fun. The only challenge was putting the fork and handlebars together at the same time without a stand, but I did most of it horizontally using the padding from the box to prevent scratches from the floor. It was very well packaged and protected with no issues in shipping, despite my being on the East Coast, and I noticed thoughtful improvements to the assembly process in this batch that addressed complaints from older owners (e.g. pre-connected lights). It took about an hour to assemble, and another half hour to tweak things to my liking (mostly rotating things on the handlebars for my long fingers and tightening derailleur cable). I got the new color, and while I do like it, it’s not really as blue as in the pictures - more like a matte, very light greenish blue or grey that's hard to capture, but provides a nice look and contrast with the black components. I really love the feel of the hydraulic brakes, and the 500/1000 motor definitely pulls me up hills a few MPH faster than the 500/750 motor on the Blix. Yesterday I casually passed a struggling hardcore cyclist on a steep hill and I couldn't wipe the smile off my face. The criticisms I have are few, but include the rather hard handgrips, the almost useless included installation instructions (be sure to watch the YouTube videos instead), and the bike's overall weight (not easy to lift onto my storage rack). Incidentally, I am 6'2", 32" inseam, 211 lbs, and it's big enough for me to get a good leg stroke without having the seat so high that all the pressure is on my hands (I angled the stem for max height). No hill yet overwhelms it while carrying my mass as long as I contribute a very light pedaling effort. The company itself has been very responsive to my inquiries - I've heard back from the owner himself on several occasions. Highly recommended. (edited 5/4/20).
Tik Yip
23:56 28 Apr 20
It took me several weeks to narrow down my choice of bikes. I was looking for a frame that had an integrated battery, a 500+watt motor, and fat (ish) tires. The 700 series fit the bill nicely and had a $1500 price tag, lower than other bikes that I saw. I ordered one of each color, and when the bikes arrived, I received two of the same color. The team was responsive to my inquiry and a solution was quickly offered and both the company and we were happy. The bike install was fairly easy with the YouTube video, but having a bike repair rack definitely makes it easier. Lastly, the ride is fantastic. Pick up is fast, and the battery lasts around 40-50 miles just like it states. A couple things to note though:1. There is a password on the software which I thought would prevent the usage of the battery and motor, but the password appears to only lock out the screen. The motor will work just fine even without the password. 2. Even with the lock on lock, you can still disengage the battery from the terminal, though you won’t be able to remove the battery. All in all, this is quite a fantastic bike and I highly recommend it.
Gary
21:09 04 Apr 20
Purchased a 500 on Friday March 27th and it was delivered in Minnesota on Wednesday April 1st. I haven't worked on a bike since I was a kid in the 60's but I managed to put this one together in about an hour and a half and it works great. The bike exceeds expectations on the quality of build and its performance. Weather in MN has been nasty so I only have a few miles but so far I am pleased with my purchase. I did my homework online, compared components, price, reviews, and even stopped at a local bike shop to look over their selection. I believe Ride1Up offers a very good produce at an unbeatable price.
Rob Hammond
04:18 31 Mar 20
Killing Covid with Ride1up 🇺🇸
craig sickmiller
13:34 11 Mar 20
Customer service was able to address my concerns and acted appropriately.
Larry Warren
14:24 25 Feb 20
Sleek looking, great handling, 55 miles on my first charge.I love the way this bike looks with the semi integrated battery, nice sleek lines and angular frame. Makes me think of some kind of futuristic military vehicle. On my first charge, I wanted to see what kind of range I could get, so I used mostly level 3 (our of 9), with occasional bursts of throttle for the hills here. The battery was exhausted at exactly 55.0 miles, which I think is outstanding for only a 500 Whr battery. Handling is excellent, feels lighter and more refined than some of the more well known, $1499 budget bikes I tried.One thing I really appreciate, is that it is relatively easy to pedal with no assistance. Kevin had told me this in a phone call, and I can confirm it. I think I could extend the range to 70 miles, if I did more PAS level 0 on the flats. Also, it gives me confidence that I can make it home on a depleted battery.The motor has good acceleration and climbing ability (I am 6'1" and 195 lbs). I would prefer a 11-32 freewheel, but will wait awhile before I make any change there. I ordered it with the straight, riser bars, which had me too leaned over, so I replaced with some mustache bars and a 60 degree adjustable stem, both from Amazon, and this works great for me. I did not have to change out any of the cables.As Electek's review said, this is an amazing value in this segment. So far, two of my friends tried it out and they want one too.
Roger Cole
01:59 23 Feb 20
Bought a 500 for commuting to work (10 miles each way with 1500 feet of climbing). The 500 makes easy work of the hills and has more than enough battery power to make the trip without needing to be recharged at my office. My only regret is that I didn't get one sooner!
Austin burnham
20:01 20 Feb 20
Alfredo Sanchez
11:15 06 Feb 20
I received my 700ST this week. FedEx wouldn’t leave it without a signature and ID so I elected to reroute it and go pick it up locally instead of missing more delivery attempts. The box was in decent enough shape. Upon unboxing everything was in perfect shape, and all hardware was easily located.I took 3 evenings to assemble it after work. The YouTube assembly instructions were perfect for me and pretty easy to follow. I used to wrench on bikes as a kid so it was easy for me, but would be easy for anyone you views it.Get a bike stand!!!!!! I ordered a cheap one based on the recommendation of another group member and he was right on with the stand working well.Assembly went well and the test ride was amazing compared to the magnum premium I just sold.That bike was also 500w but the 700 climbed the same hill at 18 mph that the magnum only managed to maintain 10mph🤷🏾♂️Looks like my bike commute will go from 55 min to 35-40 min and I’m excited about that.I test rode it again at night and the lights are quite bright so another unexpected plus here.Only issue is the front wheel appears to be out of true but that’s easy enough to fix.Thanks Kevin Dugger for what seems to be a homerun for me.I can’t believe I spent 2 grand on the magnum 🤦🏽♂️
Alfredo Sanchez
11:14 06 Feb 20
I received my 700ST this week. FedEx wouldn’t leave it without a signature and ID so I elected to reroute it and go pick it up locally instead of missing more delivery attempts.
The box was in decent enough shape. Upon unboxing everything was in perfect shape, and all hardware was easily located.
I took 3 evenings to assemble it after work. The YouTube assembly instructions were perfect for me and pretty easy to follow. I used to wrench on bikes as a kid so it was easy for me, but would be easy for anyone you views it.
Get a bike stand!!!!!! I ordered a cheap one based on the recommendation of another group member and he was right on with the stand working well.
Assembly went well and the test ride was amazing compared to the magnum premium I just sold.
That bike was also 500w but the 700 climbed the same hill at 18 mph that the magnum only managed to maintain 10mph🤷🏾♂️
Looks like my bike commute will go from 55 min to 35-40 min and I’m excited about that.
I test rode it again at night and the lights are quite bright so another unexpected plus here.
Only issue is the front wheel appears to be out of true but that’s easy enough to fix.
Thanks Kevin Dugger for what seems to be a homerun for me.
I can’t believe I spent 2 grand on the magnum 🤦🏽♂️
The box was in decent enough shape. Upon unboxing everything was in perfect shape, and all hardware was easily located.
I took 3 evenings to assemble it after work. The YouTube assembly instructions were perfect for me and pretty easy to follow. I used to wrench on bikes as a kid so it was easy for me, but would be easy for anyone you views it.
Get a bike stand!!!!!! I ordered a cheap one based on the recommendation of another group member and he was right on with the stand working well.
Assembly went well and the test ride was amazing compared to the magnum premium I just sold.
That bike was also 500w but the 700 climbed the same hill at 18 mph that the magnum only managed to maintain 10mph🤷🏾♂️
Looks like my bike commute will go from 55 min to 35-40 min and I’m excited about that.
I test rode it again at night and the lights are quite bright so another unexpected plus here.
Only issue is the front wheel appears to be out of true but that’s easy enough to fix.
Thanks Kevin Dugger for what seems to be a homerun for me.
I can’t believe I spent 2 grand on the magnum 🤦🏽♂️
Ronald Smith
17:20 05 Feb 20
I had trouble with my 700 Series right out of the box in December 2019. Rid1up support stuck with me and had me take to eBike shop of my choice and they refunded my expenses and worked with my repairman to resolve problem. Great company.
Ron Smith
17:16 05 Feb 20
Had problems with my 700 Series eBike right out of the box. Ride1up support took care of me and had me take it to eBike shop of my choice for troubleshooting and repair. As they said they would, they reimbursed my for everything. Great company.
Alan Phillips
19:49 27 Jan 20
great bike and fantastic follow up from the company!
Brenda Muhler Wishbow
14:46 27 Jan 20
The perfect ebike....it looks great, it’s incredibly comfortable, it’s powerful, and it smoothly transitions to and from power assist. The best part was how responsive customer service was to questions...amazing!
Brenda W
14:42 27 Jan 20
Ride1up makes a fantastic ebike and their customer service goes above and beyond. Kevin responded to my questions before purchasing within minutes and the bike was delivered within a week. Unfortunately, one of the parts was damaged in shipping. I contacted Kevin and the new part was shipped out that day. The ebike is impressive, powerful, and operates incredibly smoothly. I couldn’t be happier with my purchase.
Henry Smith
20:01 23 Jan 20
Carl Rogers
20:00 23 Jan 20
AL N.
20:00 23 Jan 20
Michael Glynn
14:48 08 Jan 20
Great products and great support!
James Desmarais
00:03 19 Dec 19
I was having issues with the downhill slope maple board that I bought. I emailed their customer support and got a hold of a gentleman named Kevin which was very helpful we emailed back and forth as he tried to coach me through troubleshooting the problem with the board which was really cool he decided that I needed a new part so I went to the San Diego location and pick one up Kevin was very prompt very professional intended to whatever I needed which was really great on the customer service side of it also the customer support as well good job one up I'm customer service and product you guys kick butt and Kevin definitely deserves a raise LOL thank you once again
Chris Hertfelder
04:09 04 Dec 19
Honestly one of the best eBike companies I've ever dealt with. I purchased one of their Ghost Roadster bicycles and it's become my primary means of transportation. The bike itself was well worth what I payed for it, but their Customer Support is the icing on the cake. Next time I'm in the market for a new bike, I know where I'm going first.
Daniel Srugo
05:09 18 Nov 19
I was looking for a bike with both pedal assist and throttle, good power, nice looking (looks like a regular bike) and not too heavy so I can use it without the power. And not too expensive. This one checks all the boxes. The more I use it, the more I like it. Thank you Kevin!
Timothy Edwards
13:06 10 Nov 19
Owner of 2 Carbon Pro boards. I feel like I bought a ski hill, here in Florida. Carving at speed feels like charging down steep groomers riding your edge. I was worried about getting bored with it like say a jetski, but it isn't happening with new terrain to explore around every corner and plenty of juice in the throttle.These are great boards all the way around. Nothing compares in its' price range, not even close. I actually got 2 of them for less than 1 of the well known competitor. I'm glad I took a chance on a new company I didn't know anything about because these boards are worth every penny.P.S. - Update your safety gear you will be going faster than you think.
Tim Jay
13:00 10 Nov 19
Owner of 2 Carbon Pro boards. I feel like I bought a ski hill, here in Florida. Carving at speed feels like charging down steep groomers riding your edge. I was worried about getting bored with it like say a jetski, but it isn't happening with new terrain to explore around every corner and plenty of juice in the throttle.
These are great boards all the way around. Nothing compares in its' price range, not even close. I actually got 2 of them for less than 1 of the well known competitor. I'm glad I took a chance on a new company I didn't know anything about because these boards are worth every penny.
P.S. - Update your safety gear you will be going faster than you think.
These are great boards all the way around. Nothing compares in its' price range, not even close. I actually got 2 of them for less than 1 of the well known competitor. I'm glad I took a chance on a new company I didn't know anything about because these boards are worth every penny.
P.S. - Update your safety gear you will be going faster than you think.
Bob Como
16:51 09 Nov 19
I've had the city500 bike for 6 months and put 500 enjoyable miles on it. Customer service has been top-notch and I'd rate it a solid 5 out of 5. I do recommend getting the upgraded digital display as it gives you a wider range of pedal-assist speeds.
Nick Rodes
03:20 08 Nov 19
great boards, amazing quality and best battery life money can buy under $1,000.
Nick Rodes
03:16 08 Nov 19
Great boards! Got another board on Amazon from a competitor and the battery barely lasted 5 miles despite being advertised at a 13 mile range... After sending that back, I purchased the maple drop through board from Ride1Up and was so impressed with the quality and battery life on the board. It actually hits the speed and distance advertised on the site! Strongly suggest you pay a little extra and go with the Ride1Up board instead of taking your chances with the cheap knockoffs on Amazons.
Moondance P
19:45 02 Nov 19
Really great customer service. We had a problem with the battery and they were quick to replace it. Excellent followup and communication.
Larry Warren
15:08 02 Nov 19
Excellent value and expanding product line
G.S.W.
14:02 30 Oct 19
Outstanding bike and company! After much research I decided to go with Ride 1 Up and couldn't be more pleased. The bike is a tremendous value, with quality components and a strong motor and battery, plus it looks great and is fun to ride. I had a minor issue that Kevin rectified very promptly. Highly recommended!
james bryan
01:21 29 Oct 19
Bought a series 500 mtb and I love it. Its a excellent quality bike with a powerful motor, battery and electronics to match. I have been to a few stores and sites and people are paying 2 to 3k for what I got for 1250.It rides great and is a a superior machine obviously put together by real "bike people".The support from ride1up has been fantastic. Responses in less than an hour or less than 5 min sometimes. They have answered questions just like a bike shop (which they obviously are) and helped me get my ride dialed in perfect.The mechanic who assembled the bike kept saying what a great deal I got and 5 star support to match.JB
Denise Truhn
02:13 25 Oct 19
We love these bikes so much we own four!
Alex Madl
21:51 09 Oct 19
Hi. I’m a retired vet. I spent 3 years watching tv. I’m at mile 400, I’ve lost 18 pounds, and I ride my bike every day. This bike is more fun for me than the high end bike I first rented. I’m HEAVY. I started at 264. This bike has held my weight, and I get massive miles out of it. I put 40 miles on it today in peddle assist 3 of 9. If you're looking for a bicycle that helps you when you want, and doesn’t when you want. This is your bike. If you’re looking for a motorcycle this isn’t it. Although I do smoke every ebike I’ve ridden next to. The peddles and gearing REALLY speed you up in a way my friends, and family just can’t keep up with. I can do about 28 on a nice flat, and have had it to 50 on a down hill. I average 12 miles in hour usually at peddle assist 3 of 9. I’m super happy with my bike. Every stupid question I can ever think of, ride one up gets back to me in 10 min. Even on labor day. I have been really impressed with the customer service.
Karen Jensen
01:25 06 Oct 19
Coolest lookin electric bikes out there! Great customer service!
Chadly Stu
04:12 04 Oct 19
smooth electric skateboards designed for steezy smooth moves
Michelle McClaflin Burks
21:19 22 Sep 19
What makes this board a great product has already been stated in all the previous positive reviews and is more than true.
I would like to brag on our customer experience with Ride1up. Their service after the sale.
We contacted Ride1up - knowing our situation was not a warranty issue - with in 2 emails they had offered a deep discount on a new board and advised us to keep the old one for spare parts.
If you want a great board with great customer service after the sale? You are in the right place.
I would like to brag on our customer experience with Ride1up. Their service after the sale.
We contacted Ride1up - knowing our situation was not a warranty issue - with in 2 emails they had offered a deep discount on a new board and advised us to keep the old one for spare parts.
If you want a great board with great customer service after the sale? You are in the right place.
Brian Keith Johnson
03:35 20 Sep 19
The board arrived as scheduled. (Bamboo Classic) A bit of difficulty with purchase, but Chris Brake from sales was outstanding with answering all of my questions. Very polite, also well spoken. The best customer service experience I've had to date......the board you may wonder? A bit much for being non-experienced, (but a good thing.) Great acceleration and braking. As well as response. I think it will turn out to be a great experience.
Ty Ride1Up!😁 If you see a video of someone with a panda mascot head, cruising through the Smokey's, it wasn't me😎
⚠️Saftey first
Ty Ride1Up!😁 If you see a video of someone with a panda mascot head, cruising through the Smokey's, it wasn't me😎
⚠️Saftey first
Adam Coster
19:54 19 Sep 19
Ride1Up provides excellent customer service. My bike came missing a part and after contacting them they had it to me the next day, no questions asked. They were polite, friendly, and extremely helpful throughout the whole process. Their products are high quality at a low price, and I highly recommend the 500 Series City to anyone looking for their first eBike.
Brad Voorhees
17:50 16 Sep 19
I just received my bike last week and am very happy with my purchase. I looked around the internet and did quite a bit of investigating regarding the best bike for me. I could not justify the prices for most. Learned about Ride1Up, checked out past reviews, Youtube posts and could not find many negative comments. It seems to be of great quality, sturdy when riding and is pretty fast. I upgraded to the the LCD montior which added a few more PAS settings as well as MPH/KMH, range and backlight. Had a small glitch with the LCD settings which are kinda complicated. But I contacted them via email and immediately received directions to fix the problem. So far so good. Taking to Mammoth next week..
Richard Nielsen
21:26 13 Sep 19
Purchased an electric skateboard from Kevin and am super happy with the service and quality of the board, it easily exceeded all my expectations for ride quality, power, and controllability and I highly recommend them for anyone wanting to get started with eboards
Jonathan W Kohn
20:25 13 Sep 19
I recently purchased a Ride1UP 500 Series City E-bike and am extremely pleased with the purchase. I opted for the optional LCD panel and rack with my purchase.
Prior to buying the bike, I found the support staff very responsive to my concerns and questions, often answering my emails well after closing time and on weekends. It was reassuring to know that there were real people behind the web site who were actively involved with customer’s needs.
The construction is very robust and at 62 lbs it certainly is not a light weight. But the weight of the bike and large tires adds more stability on both paved and hard packed surfaces. I particularly like the interaction of the gearing system, the 9 boost settings (standard control only has 3 settings), and the throttle, which was thumb controlled. I placed the LCD panel close to the thumb throttle which allowed me to use my thumb and index finger to control the boost easily and also page through the display options.
The combination of 9 setting and gear ratio selections allows me to get the level of exertion I want without feeling that I am just riding on an electric vehicle. Given the weight of the bike, there’s plenty of opportunity to get whatever level of exercise you want. Yet when things get tough there’s plenty of power to get you up any hill.
The throttle also has the advantage of providing a small boost when starting up from a standing position as when waiting for a light to change. This allows for a quick transition from the stationary position through the initial wobble on start up to peddling up to speed. I give the throttle just a slight tap once I’m on the bike. Given the torque of the motor, the rider has to learn just how much throttle is needed in this and other circumstances.
I found the battery capacity to be excellent. After a ride of 10-12 miles with one of two moderate climbs, I still had about 70% capacity remaining. The charge rate is more than adequate to bring the battery up to full capacity in 1 and 2 hours.
The overall finish of the bike is excellent. I like the upright riding position, wide handle bars, and the substantial leather wrapped hand grips.
Prior to buying the bike, I found the support staff very responsive to my concerns and questions, often answering my emails well after closing time and on weekends. It was reassuring to know that there were real people behind the web site who were actively involved with customer’s needs.
The construction is very robust and at 62 lbs it certainly is not a light weight. But the weight of the bike and large tires adds more stability on both paved and hard packed surfaces. I particularly like the interaction of the gearing system, the 9 boost settings (standard control only has 3 settings), and the throttle, which was thumb controlled. I placed the LCD panel close to the thumb throttle which allowed me to use my thumb and index finger to control the boost easily and also page through the display options.
The combination of 9 setting and gear ratio selections allows me to get the level of exertion I want without feeling that I am just riding on an electric vehicle. Given the weight of the bike, there’s plenty of opportunity to get whatever level of exercise you want. Yet when things get tough there’s plenty of power to get you up any hill.
The throttle also has the advantage of providing a small boost when starting up from a standing position as when waiting for a light to change. This allows for a quick transition from the stationary position through the initial wobble on start up to peddling up to speed. I give the throttle just a slight tap once I’m on the bike. Given the torque of the motor, the rider has to learn just how much throttle is needed in this and other circumstances.
I found the battery capacity to be excellent. After a ride of 10-12 miles with one of two moderate climbs, I still had about 70% capacity remaining. The charge rate is more than adequate to bring the battery up to full capacity in 1 and 2 hours.
The overall finish of the bike is excellent. I like the upright riding position, wide handle bars, and the substantial leather wrapped hand grips.
Henry Gabriel
17:20 07 Sep 19
The bikes are awesome! 5/5 the smile on my face! Customer service 6/5. The Boss is so personable!:))
Andrew Parke Slater
22:42 04 Sep 19
Got the 500 Series City and couldn't be happier. Bike was easy enough to assemble (although I did have a mechanic check behind me and resolve a minor alignment issue). Support was helpful and communicative whenever I reached out.
Claire Kelly
23:22 21 Aug 19
Phenomenal quality and customer service! When I was debating what ebike to purchase I called Ride1Up’s support number and the owner, Kevin, picked up and talked me through the whole process. I’ve also had to contact customer support via the facebook page messenger and via email a few times and they’ve been extremely responsive and helpful!
As for the quality, I bought a Ride1up 500 Series MTB and I absolutely love it! I found myself without a car (or the funds for one) in a place that requires autonomous transport. I looked at a ton of different ebikes, from budget Amazon ones to slightly higher end bikes, and the conclusion was that this is the absolute best bang for your buck you can get. People with the funds get stuck in the slippery slope of “well if you’re already spending the money why not spend the extra $3-400+ on a higher end bicycle” but unless you’re a bicycle aficionado with very specific tastes (or long commutes,) let me tell you this bike will MORE than satisfy you. I am having way too much fun and everyone from friends and family to bicycle shop experts are impressed by its power and comfort. Cannot recommend them enough!
As for the quality, I bought a Ride1up 500 Series MTB and I absolutely love it! I found myself without a car (or the funds for one) in a place that requires autonomous transport. I looked at a ton of different ebikes, from budget Amazon ones to slightly higher end bikes, and the conclusion was that this is the absolute best bang for your buck you can get. People with the funds get stuck in the slippery slope of “well if you’re already spending the money why not spend the extra $3-400+ on a higher end bicycle” but unless you’re a bicycle aficionado with very specific tastes (or long commutes,) let me tell you this bike will MORE than satisfy you. I am having way too much fun and everyone from friends and family to bicycle shop experts are impressed by its power and comfort. Cannot recommend them enough!
Claire Kelly
23:15 21 Aug 19
Phenomenal quality and customer service! When I was debating what ebike to purchase I called Ride1Up’s support number and the owner, Kevin, picked up and talked me through the whole process. I’ve also had to contact customer support via the facebook page chat and via email a few times and they’ve been extremely responsive and helpful! As for the quality, I bought a Ride1up 500 Series MTB and I absolutely love it! I found myself without a car (or the funds for one) in a place that requires autonomous transport. I looked at a ton of different ebikes, from budget Amazon ones to slightly higher end bikes, and the conclusion was that this is the absolute best bang for your buck you can get. People with the funds get stuck in the slippery slope of “well if you’re already spending the money why not spend the extra $3-400+ on a higher end bicycle” but unless you’re a bicycle aficionado with very specific tastes (or long commutes,) let me tell you this bike will MORE than satisfy you. I am having way too much fun and everyone from friends and family to bicycle shop experts are impressed by its power and comfort. Five stars!
Snowy Snowy Zhang
13:04 11 Jul 19
I can feel Kevin is a very nice person.
Jerry-Annie Sales
00:01 10 Jul 19
Great Bike - very happy with my purchase. I ordered the 500 MTB bike on Fri and received it the following Wed. I live in Illinois. The package was intact and the bike inside was well protected with plastic and foam packaging. The bike was easy to assemble and took about 30 minutes.
I have ridden it about 100 miles so far and when riding at a slower pace 13-15 mph, I was able to get over 50 miles on one battery charge.
The bike is fun to ride and coasts very well downhill with no noticeable drag from the hub motor. I bought the upgrade display and when in assist mode 9 and 7th gear, on flat ground I could get to 25 mph pedaling as fast as I could pedal (I am a 69 year old male). The brakes and shifters all work well and seem to be of good quality. The entire bike seems solid and well made. I definitely recommend this bike.
I have ridden it about 100 miles so far and when riding at a slower pace 13-15 mph, I was able to get over 50 miles on one battery charge.
The bike is fun to ride and coasts very well downhill with no noticeable drag from the hub motor. I bought the upgrade display and when in assist mode 9 and 7th gear, on flat ground I could get to 25 mph pedaling as fast as I could pedal (I am a 69 year old male). The brakes and shifters all work well and seem to be of good quality. The entire bike seems solid and well made. I definitely recommend this bike.
Brian Wittman
01:01 14 Jun 19
Kevin and pre-sale customer service gets a 6 out of 5, because 5 just isn't enough!
John Windmiller
00:52 09 May 19
everything a great bike .. buy it you will like it
Brad Smith
21:19 06 May 19
Awsome Bike,Awesome customer service! I highly recommend them
Greg Zarski
21:10 11 Apr 19
I purchased the 500 MTB about two months and absolutely LOVE this bike! I haven't touched any of my other bikes since. Aesthetically, the bike is a 5/5 (I got the darker color palette). The bike just looks fantastic. Functionality-wise, it's also a 5/5. I use it for commuting (about 22mi one way, 44mi round trip), for singletrack offroading up in the hills behind my house, and I even use it to tow my kid's bike trailer. The thing that surprised me the most was how practical an ebike like this is for towing a bike trailer with a kid in it. The torque of the electric motor makes it insanely easy to start from stop lights / stop signs and makes it effortless to sustain a decent speed with the trailer. My kid absolutely loves it. Lastly, customer-service-wise, also a 5/5. Kevin, the owner, responds quickly to queries at all times of day (Kevin, do you even sleep?).
Overall: 5/5. I've recommended this bike to everyone I know who bikes. LOVE IT.
Overall: 5/5. I've recommended this bike to everyone I know who bikes. LOVE IT.
Mark Westman
13:30 10 Apr 19
The Ride1UP electric boards are at the top in their price range.
windo67
04:45 09 Apr 19
Best value for your money is right here ride1up if you are looking for a great electric bike this is it
Chris Wood
22:19 08 Apr 19
Great product, fantastic after-sales service took care of some minor details. This bike is too much fun to ride, and is putting a smile on my face in the daily commute - living in the mountains of Central Mexico I need that assist to get me up the hills. I saved so much money over an equivalent quality ebike in Mexico (even allowing for import taxes and delivery). I'm 6'3'' and the bike fits, but wouldn't want to be much taller. This company sells a good product at the best price you'll find, and backs it up with impeccable after-sales service. What more do you want?
Gregory Zarski
22:59 01 Apr 19
I purchased the Ride1Up 500 MTB about 2 months ago and haven't touched my other bikes since. This bike is SO MUCH fun! Everything from commuting to work (20+ miles each way, mostly flat), to riding singletrack in the hills behind my house, to towing my kid in his bike trailer. I was especially surprised at how well the bike works for towing the bike trailer. Going from a full stop up to speed with a kid in the trailer is no problem since the motor provides plenty of torque. In regards to the price of the bike, the value you get for your money is insane. Furthermore, the Ride1Up support team is lightning quick to reply (I've sent them inquiries at like 10PM PST and received a response within 15 minutes). Highly recommend Ride1Up and especially the 500 MTB.
Matt Gunson
22:32 01 Apr 19
I am very pleased with my purchase. If I were to rate the product on it's individual parts and features alone, it might not rate out as a "5." I might have given it a 4 as some of the hardware isn't top shelf. That said, if I wanted anything that was significantly better I'd have to pay double or maybe even triple.
I wanted the MTB rather than the cruiser for my 16 mile commute because I like to get slightly aggressive with my ride in order to get a pretty good workout. They were out of the MTB but Ride1Up offered a discount to cover the cost of an MTB bar. I also bought some dropdowns to go with it and now I have an amazing commuter.
I ride pretty hard when I commute so I was concerned I wouldn't get a big enough benefit from the pedal assist as I am able to sustain speeds of 17-18 mph fairly easily and 19-20 with good conditions or extra effort. I am also large-ish at 6'1" 220 and was afraid that would slow down my speed. I was thrilled to look down at my speed once I got up to what felt like a max cruising speed and see I was going 25mph! I even hit 30mph coming down an overpass. I was also happy that I still burned the same number of calories that I would have on my non-assisted bike because as I was pedaling just as hard.
Ultimately, the bike was able to do what I had hoped—reduce my commute time enough to make bike commuting an option every day, not just when I get up early enough to fit it in, now that I moved four miles further from work.
When summer hits, here in Phoenix, It will be great to use the throttle all the way home rather than pedal and have to take a shower again.
I am very happy with my purchase and believe there isn't a better value on the market when it comes to an E-bike.
I wanted the MTB rather than the cruiser for my 16 mile commute because I like to get slightly aggressive with my ride in order to get a pretty good workout. They were out of the MTB but Ride1Up offered a discount to cover the cost of an MTB bar. I also bought some dropdowns to go with it and now I have an amazing commuter.
I ride pretty hard when I commute so I was concerned I wouldn't get a big enough benefit from the pedal assist as I am able to sustain speeds of 17-18 mph fairly easily and 19-20 with good conditions or extra effort. I am also large-ish at 6'1" 220 and was afraid that would slow down my speed. I was thrilled to look down at my speed once I got up to what felt like a max cruising speed and see I was going 25mph! I even hit 30mph coming down an overpass. I was also happy that I still burned the same number of calories that I would have on my non-assisted bike because as I was pedaling just as hard.
Ultimately, the bike was able to do what I had hoped—reduce my commute time enough to make bike commuting an option every day, not just when I get up early enough to fit it in, now that I moved four miles further from work.
When summer hits, here in Phoenix, It will be great to use the throttle all the way home rather than pedal and have to take a shower again.
I am very happy with my purchase and believe there isn't a better value on the market when it comes to an E-bike.
Matthew Gunson
22:30 01 Apr 19
I am very pleased with my purchase. If I were to rate the product on it's individual parts and features alone, it might not rate out as a "5." I might have given it a 4 as some of the hardware isn't top shelf. That said, if I wanted anything that was significantly better I'd have to pay double or maybe even triple. I wanted the MTB rather than the cruiser for my 16 mile commute because I like to get slightly aggressive with my ride in order to get a pretty good workout. They were out of the MTB but Ride1Up offered a discount to cover the cost of an MTB bar. I also bought some dropdowns to go with it and now I have an amazing commuter. I ride pretty hard when I commute so I was concerned I wouldn't get a big enough benefit from the pedal assist as I am able to sustain speeds of 17-18 mph fairly easily and 19-20 with good conditions or extra effort. I am also large-ish at 6'1" 220 and was afraid that would slow down my speed. I was thrilled to look down at my speed once I got up to what felt like a max cruising speed and see I was going 25mph! I even hit 30mph coming down an overpass. I was also happy that I still burned the same number of calories that I would have on my non-assisted bike because as I was pedaling just as hard. Ultimately, the bike was able to do what I had hoped—reduce my commute time enough to make bike commuting an option every day, not just when I get up early enough to fit it in, now that I moved four miles further from work. When summer hits, here in Phoenix, It will be great to use the throttle all the way home rather than pedal and have to take a shower again. I am very happy with my purchase and believe there isn't a better value on the market when it comes to an E-bike.
wayne larsen
12:32 29 Mar 19
This bike is amazing, easy to put together and Kevin the owner is always able to answer any questions I had, my first test ride exceeded my expectations, the bike was quiet and the acceleration was amazing, the only thing they need to do, provide a better manual. The value for this bike is great. My riding buddy recently bought a Fantic expensive electric bike, when he rode mine his comment was WOW!!!, he said he wished he would have bought one like mine.
Scott Giurlani
23:00 27 Mar 19
I bought one of each for me and my wife. SO MUCH FUN!! we have taken more rides in the last 3 weeks that we have in years. And you still get a bit of a workout, without even noticing.
James Adam Patterson
06:31 01 Mar 19
Arrived in 2 days. Runs great, And the customer service is awesome!
John Vela
00:02 26 Feb 19
Great customer sevice, great prices, good quality products. Im excited 2 see what happens in the future with this company. I hope they make a.walk in shop.
John Wood
01:31 25 Feb 19
I took my time researching the best value e-bike that met my wants and needs. I looked for quality components, a powerful motor, long battery range and an exceptionally stylish appearance all for an affordable price. The answer was the 500 City series from Ride1UP.
This bike offered the same or more than comparable models from other companies at a significant lower price. The customer support has been exceptional from the time prior to shipment to follow up after delivery.
It arrived in perfect shape and was easy to assemble. I ordered the utility package with rack and fenders as well as the LCD display. I recommend both. I've ridden several different e-bikes and this out performs them all. Hands down the best bike in it's class for the money and then some.
This bike offered the same or more than comparable models from other companies at a significant lower price. The customer support has been exceptional from the time prior to shipment to follow up after delivery.
It arrived in perfect shape and was easy to assemble. I ordered the utility package with rack and fenders as well as the LCD display. I recommend both. I've ridden several different e-bikes and this out performs them all. Hands down the best bike in it's class for the money and then some.
Jeff Bossaller
04:55 24 Jan 19
Wow, what a great bike. It is a lot of fun to ride! If you haven't considered an electric bike...do so now. If you are considering it, look no further. These bikes are well built and the price is very nice too.
There are 4 main things I look for when dealing with a company: 1 - Great product, 2 - excellent customer service, 3 - Price, 4- locally owned...and they have them all covered here.
Thanks for the great bike!
There are 4 main things I look for when dealing with a company: 1 - Great product, 2 - excellent customer service, 3 - Price, 4- locally owned...and they have them all covered here.
Thanks for the great bike!
Martin Velazquez
07:54 05 Jan 19
Great ebike for the price
I compare with other brands very good for the
money Happy with mine.
I compare with other brands very good for the
money Happy with mine.
Lloyd Guiberteau
10:29 19 Dec 18
I have the MTB500. The package on this bike is very good. It is a lot of fun to ride. You really need to get one. The battery distance is amazing and it charges without any problems. I get between 50 and 60 miles on a charge using pedal assist 1 and 2 on the stock computer. The little rubber stopper where the charger enters the battery compartment doesn't always shut properly but I use a piece of electrical tape to keep it shut to avoid moisture and dirt from entering. The computer works fine and I plan on getting the upgraded one to have more pedal assist options and added info for the ride. The pedals were quality but too small for me and I switched them out for the Electra Chopper pedals. At 20 dollars they are great for this bike. It comes with a nice Selle Royal seat but a bit too small for my liking and I switched it out for my Selle Royal Journey which I had on my Electra Moto. The kickstand is sturdy and does not interfere when riding. I did raise the handlebars more to my liking with an extension device. Be careful if you do this so the cables are not effected by being stretched too far. Again it is so much fun - just get one.
Bart Sullivan
16:14 17 Dec 18
I love my Ride1UP e-bike! It works fantastic and looks great! I think it is the best e-bike for the value!
Sean Sendelbach
09:03 14 Dec 18
Incredible! I bought the Series 500 MTB for my wife in early October, but I ended up being the primary rider for the next two months. I've got 250 miles on it. I live 3 miles away from my office, but the hills... I would end up pushing my pedal bike up the hills and would arrive to work panting and covered in sweat.
Enter the Ride1Up Series 500 MTB. It has enough power, with it's 500 watt rear hub motor, to help me up the steep hills in my neighborhood and keeps my feet and the wheels moving. Don't get me wrong, you are still going to be putting in some effort on the steeps.
But having the help of the Series 500 turned me into a bike commuter! When I get to work, I am lightly exercised, awake and invigorated. I've reviewed this bike in a couple other places, but always say the same thing. The ride is stable, and safe, the brakes are strong, the battery is more than ample (my longest trip on the R1Up was 22 miles, and I had 50% of my battery left. And there were hills).
And the Ride1Up value is exceptional. If you look at the specs of some competing ebikes, you can't go wrong.
Can you spend more and get better specs? Certainly.
Can you spend more and get worse specs? Certainly. Compare to what Costco is currently offering to the Ride1Up (Jetson Adventure, GenZe). 36 volt battery? 250/350 watt motor? Come on, guys!
Anyway, the package that Ride1Up has put together is nothing less than amazing. Incredible bike, incredible price point. The bikes are beautiful and well-constructed. And the specs are perfect for the average biker wanting to transition into the world of ebikes.
If you can't tell, I'm a fan of the Ride1Up Series 500. For the last month, I've been riding a Juiced Bikes CrossCurrent X (the bike I ordered for myself). The fact that I come back to rave about value of Ride1Up is telling.
Enter the Ride1Up Series 500 MTB. It has enough power, with it's 500 watt rear hub motor, to help me up the steep hills in my neighborhood and keeps my feet and the wheels moving. Don't get me wrong, you are still going to be putting in some effort on the steeps.
But having the help of the Series 500 turned me into a bike commuter! When I get to work, I am lightly exercised, awake and invigorated. I've reviewed this bike in a couple other places, but always say the same thing. The ride is stable, and safe, the brakes are strong, the battery is more than ample (my longest trip on the R1Up was 22 miles, and I had 50% of my battery left. And there were hills).
And the Ride1Up value is exceptional. If you look at the specs of some competing ebikes, you can't go wrong.
Can you spend more and get better specs? Certainly.
Can you spend more and get worse specs? Certainly. Compare to what Costco is currently offering to the Ride1Up (Jetson Adventure, GenZe). 36 volt battery? 250/350 watt motor? Come on, guys!
Anyway, the package that Ride1Up has put together is nothing less than amazing. Incredible bike, incredible price point. The bikes are beautiful and well-constructed. And the specs are perfect for the average biker wanting to transition into the world of ebikes.
If you can't tell, I'm a fan of the Ride1Up Series 500. For the last month, I've been riding a Juiced Bikes CrossCurrent X (the bike I ordered for myself). The fact that I come back to rave about value of Ride1Up is telling.
Kainoa Cruz
03:45 09 Oct 18
affordable electric bike with quality parts. I'm a happy biker, so much fun riding again. I keep it on PAS so I get the cardio that I need but cover more grown to enjoy soroundings while riding. Customer Service is always very helpful. My questions ps answered right away. Kevin, thank you! My 12 year old wants one already. lol
Patricia Dellow
21:46 26 Sep 18
have one!! love it, been riding it all over town!
Brett Colliton
04:59 26 Sep 18
All the products are priced very reasonable and are very high quality!
Michael Kincaid
00:13 14 Sep 18
Ordering my bike! Super excited to put it through it's paces!
John Steward
10:15 08 Sep 18
The best all-around electric bike I've seen. Love what you're doing. Saving up for one