WHAT PEOPLE ARE SAYING
Joe Tucker
03:04 13 Aug 22
We ordered a Cafe Cruiser and a 700 Series. First of all, extremely fast shipping. Assembled the Cafe Cruiser (it was mostly assembled) and it rides very nice. Working on assembling the 700 after a long work trip. But the best part is the customer service. Very quick responses. Very personal touch. You feel like you're an in-person customer and the only customer that matters. Thanks Stephen for helping. You guys are awesome. JT
P Cook (Utpowderskier)
19:01 11 Aug 22
I purchased a Ride1Up lmt'd in Sept. 2021. Bike came in 5 days! Amazing customer service and product. I have emailed questions and most have been answered the same day. I called tech support and promptly been helped. Once I called after hrs and left a message. Patricia called twice the next morning and left a message. She then called back the following day to talk to me. That is unheard of in this day in time for a company to follow up so throughly and I really appreciate their will to provide actual customer service. I also had emailed another question about the new lmt'd torque sensor. Stephan helped and because I was making a purchase of a second Lmt'd he threw in a phone mount. Wow! I'm totally impressed with the outstanding customer service of this company especially Patricia and Stephen. They were knowledgeable and prompt with their help. You Need to cherish and keep these employees. I love your bike. Great price and nice components as you can tell , I've just purchased my second one!
Art Oropeza
01:09 11 Aug 22
Purchase Core-5. It was delivered on time and no carton damage. Went together very well and was easy. After the battery was charged, wife took her bike for a spin and loves it. Have had no issues. It's been a champ like my 700. Sadly though, for $100 deduction of the list price it received an older performing battery and no headlight unlike the new Core-5 that now come out with head light and a stronger battery. I would rather had paid the $100 extra and get this items. Been waiting for the delivery of my front and rear fender and my rear rack. Both of those items are sitting in the Port Of Oakland waiting for the trucker to settle their differences and begin truckin again.
Rand Waddingham
22:06 09 Aug 22
Just back from first ride, so this is an initial impression. Will give another after a few months. So, I am a 61 year old out of shape diabetic cancer survivor, and ex racer. On throttle, ehh, it moves, but not like my goldwing. Pedal assist though? Levels 2 through 4 are like taking a decade off of my age with each level. Level 5? I never could ride like that! 28mph plus sustained with a 20 mph headwind? That’s insane. And a quick 15 miles without a single tick off the battery level. This is absolutely awesome! Gonna go catch another 10 or so before it gets dark!
Rob Kempa
19:03 08 Aug 22
I bought 500 series for my wife and 700 series for me.Ride1Up bikes are AMAZING! Superior quality, really fun to ride. Ride 1 Up's customer service is excellent. Very responsive and helpful. #Ride1Uprocks!
Michael Carlson
21:36 05 Aug 22
great customer service.
Polly Robinson
17:57 03 Aug 22
Loved my rental 500 so much I purchased a Core5. Then my wife wanted one! Now far from home and renting again and just decided to purchase another Core5...guess my son will be getting a slightly used Core5 in the future.Great bikes, smooth rides, solid manufacturing and thoughtful consideration to the weight:power ratio make for very satisfied buyers. Would highly recommend and will buy again when needed.
Peter Vuillemot
21:46 30 Jul 22
Great customer service and follow up. Prompt and friendly responses and very helpful. The way it’s supposed to be
Michael Hickey
20:55 26 Jul 22
The Core-5 is a phenomenally great bike for the price! Stealthy, nimble, and fast! Assembly is easy enough, albeit pretty involved. But the end result is simply awesome!The e-bike is well packed, and handled the trip getting here. Fit and finish looks really well done. Shifts buttery smooth after some minor derailleur adjustments. Brakes are very effective out of the box. Easy to ride without pedal assist when you want to do all the work. Highly stable on the road at it's 28 mph top speed. And when I tired out before the battery did, the throttle got me the rest of the way home. Still had two bars left of charge after nearly 28 miles of riding, (5 of it solely on throttle) and I'm not exactly a skinny guy at my age.Ride1up delivered a great product at an excellent price. A solid 9 out of 10 in my book, easy. I would say that the only weak point with the bike in question is the saddle. It's fine for shorter rides, but for longer rides, you might want to swap the saddle out for a more cushy one. Other than that, well done! I'm very pleased with my purchase!
Janne Gram Hartzell
20:14 26 Jul 22
I bought a 700 series ST and I am very happy with the bike. Took it for a 22 mile ride and it performed great. No annoying loud sounds like you hear from other e-bikes. Lots of power, more than I need. Love my new e-bike.
Kaitlynn Larner
14:52 25 Jul 22
I HAVE HAD A FEW PROBLEMS WITH THIS BIKE, THE BIGGEST ISSUE I HAVE HAD IS THE CUSTOMER SERVICE. FROM THE START THE BIKE HAS A VERY LOUD SQUEAL IN THE BRAKES, AFTER MULTIPLE MESSAGES BACK AND FORTH WITH THE CUSTOMER SERVICE, IN WHICH THEY ASKED ME TO CLEAN THE BRAKE SYSTEM AS WELL AS DISASSEMBLE AND TAKE PHTOS FOR THEM, WHICH I DID. AFTER SUCH THEY HAD INFORMED ME THAT THE BRAKES ARE INDEED COATED IN A SUBSTANCE, WHICH WOULD HAVE ORIGINATED FROM THE CPMPANY AS THIS STARTED UPON OWNERSHIP OF THE BIKE AND THAT THEY WOULD NOT WARRANTY THE PRODUCT. QUITE A DISSAPOINTMENT FOR A COMPANY
Laila Biscaldi
18:55 24 Jul 22
Time to write my review. We have had our 700 now for over two months and couldn't be happier! My DH and I each have one MTB and one pedal assist hybrid (DH) and MTB (me) bike, all Trek. Since we invite friends and family with us to camp, we decided on a Class III e-bike as an extra/guest bike. I thought I wanted a different brand, and in researching before making my decision, I stumbled upon this one and liked what I saw better than the other. The order process was cake (on a weekend)! I added an item after I ordered it (you HAVE to have this phone holder!!) and customer service was prompt to get back to me so I could add this to my order that immediate Monday to ship with the bike. The bike arrived within days, my DH assembled with no issues, and it was road ready when my husband was done with the assembly. Powerful and efficient battery. My DH was diagnosed with a health issue right after we received it, and has to avoid strenuous activity for now, so he is now always on that bike with me on our rides and has no trouble keeping up because of the power and battery! Lights are integrated and work perfectly. My husband and I (we are active and youthful 62 and 61 yrs young) recommend this bike highly. The weight of the bike is the same as higher priced models, and with the lights included, you get more bang for your buck! This is the bike you don't know you need until you own it! Keep your eye out for promo codes and sales!
stephen wright
11:31 23 Jul 22
The V2 Roadster was well packaged, so it arrived in good shape. There was one major and two minor problems, however. The big problem was the drive belt was tightened WAY too much, and it was hard to turn the pedals. I fixed this before riding it, because this can damage wheel and crank bearings. The stem was crooked, which I fixed, but this may not be something that every buyer knows how to correct without loosening the headset bearings. The rear tire was trued well, but the front wheel wobbles too much. I will ride the bike for a few days before truing it. This is also something not every buyer knows how to fix.On the road the bike is a winner, especially if you are used to riding a road bike. I got the red color, which is very nice. The light weight is appreciated, too, because I am 75 years old and 150lbs.In summary I would give the bike 5 stars and setup 2 stars.7/23/22: I have read comments about the V2 handlebars being too low, which means a fair amount of weight is on the hands. Some buyers may want a more upright position (not me), and there are two solutions if you own a V2 already. Your can buy an inexpensive stem extension that will raise the bars. The cables seem long enough to allow an inch or maybe more rise. The way to tell is to loosen the stem, and see how far it can be risen without cable problems. The second and maybe better solution is an adjustable stem. These pivot up and back, so the bars will move up and closer to the rider.
Jonathan Lee
17:23 20 Jul 22
Updated: Paul (owner??) was emphatetic and reached out to me to resolve the situation. Gave a decent credit to offset the issues with the bike. So I still have the bike and still have the issues (and kind of wish I went another route) but I have to give them credit for making good on this. Cannot give 5 stars as it was a hassle and I still have a bike with an issue. NO doubt, I would have rather had a great experience and no credit, but I cannot recommend everyone stay away as I had before.Original: Very sad to have to write this. Bought two bikes from them. Both had issues. At least the first person tried hard to help (James cook). The second guy (Apollo literally told me to take it to a bike shop to fix a problem. At my expense. And could care less about the damage to the finish from their mistake). See pics, this is what they send...
Lydia N Darryn Yakel
23:43 19 Jul 22
We took our 700's out for the 1st time yesterday! Best ever investment! I'm 48 and haven't been on a bike in over 10 years. When our bikes arrived, we took the boxes straight to our local bike shop and had them assembled for $80 each. We thought we'd go a mile - we went 32 miles! They are just wonderful! It's a workout but does not feel like a workout! I didn't think I would go over 7 or 10mph, but I went 20+ a couple times and averaged 14-16mph! Incredibly sturdy, I didn't feel bumps, and just couldn't stop smiling! We feel strong! No knee pain, no stiff joints! Everyone needs an ebike! Ride1up hands down best!
Mark Rutherford
19:06 19 Jul 22
I received my LMT'D today and it was up and running in 35 min.I am a long time Mt. Biker with many adventures in Marin, the Sierra and Moab. I’ve owned a number of plus 5K bikes.The LMT’D is beyond my highest expectations. Beautifully minimalist design and surprisingly well built. And a treat to ride.I had a Sondors that took over 6 months to arrive and their support is spotty. My LMT'D took 4 days and Adam offered great support on the order with very rapid responses.My Sondors was stolen and I took the opportunity to consider other options. I’m very glad I chose Ride1Up.
Mike Cipriano
23:59 18 Jul 22
I purchased the 700 series XR gun metal gray end of June 2022. Been commuting with it almost every day and this is week 3 now. I have to see I am very pleased so far. I have only charged it twice. I like the 700 for the styling, hidden battery, included fenders and rack and higher end components. I researched several brands but went with Ride1Up for these reasons even though the cost was just a bit more. Bike is performing as advertised. Recommend watch the assembly video and the controller video. I assembled it just based on the included instructions and had to repeat a couple of steps. The way of the world nowadays is to make a video but I'm old school.
Dawn Griffith
14:06 18 Jul 22
Purchased the 500 series. Received my bike within a week of ordering. Had a friend who is bike knowledgeable put it together. He said it was pretty easy. Not new to biking, but as I get older it gets a little tougher to ride up those hills. Took me about 10 minutes to figure out the bike and then I was off. I’ve had my bike for 15 days and have put 130 miles on it. You definitely still work, but the pedal assist is a game changer for inclines and hills. The throttle is fun to use but be prepared to ‘take off’. Probably won’t use it much as the pedal assist works great. I would recommend this bike to anyone who wants to be able to bike but get a little help when needed.
Ryan Steward
13:45 12 Jul 22
My wife and I just got two XR 700 series bikes we pan on using them when we go on RV trips and commuting we really like the bikes so far but we were really disappointed that they came with the WTB tires instead of the Schwalbe tires with the puncture resistance.
John West
00:12 09 Jul 22
I tried to buy a Ride1Up LMT'D during the July 4 sale, but failed due to unanswered questions I had. Ride1UP reached out, answered my questions, and honored the sale. Thumbs up for great customer support.
Rich Benz
23:32 08 Jul 22
I have had a 700 series now for a couple of years. Other than the motor stator replacement for $500 plus $100 for my local bike shop to replace (over a year old when I tried to get it fixed-not covered under warranty )--the bike has been a lot of fun to ride.
Tim Schwartz
17:32 04 Jul 22
I bought two 700s -- and they're fabulous. I researched ebikes forever and everything pointed to these bikes. Great value for the money. I have over 200 miles on one of them and all is good. I was also able to assemble them myself and Im not terribly mechanical.
Peter Andersen
17:51 29 Jun 22
I am writing this as a customer that went with FLX, and did NOT go with the Ride1Up. After my experience with FLX, I have to recommend Ride1Up. The list of complaints with FLX are long:1. The delays in shipping were literally 3 months. In that time, I got literally ZERO messages from the company, and ZERO indication as to when my bike was being shipped.2. I got 2 flats on the rear weel in the first month, I walked the bike nearly 15% of the total miles ridden because the rear brake housing gets in the way of the wheel coming off. So you have to REMOVE the disk brake housing to get at the rear wheel. This is NOT something you want to do at the side of the road. I have since invested about $200 in a tubeless setup, having a bike shop do the install because I always seem to have slow leaks when I do it.3. The FLX battery meter is terrible. I lost 2 bars in the first mile, and have twice run COMPLETELY out of juice when I had 2 bars remaining. So in my first 10 rides, I ran out of juice twice, and got two flats I could not change on the road. 40% of all rides ended in a nightmare.4. Service. I cannot speak to Ride1Up's service, but they would be hard pressed to be worse than FLX. Rude, defensive, and utterly incapable of trying to make the situation better. If you are looking at Ride1Up, ask the right questions, see how responsive they are, and DO NOT go to FLX. They are a terrible company.
Ian McKinney
02:11 28 Jun 22
wil gorrie
22:16 27 Jun 22
I love mine! I ride it all over town!!
Scott Ross
20:35 26 Jun 22
I especially like the ability to adjust the PA levels...and seemingly every thing else. This is very handy for adjusting my cruising speed to my wife's trike. The bike looks great, rides nicely, good balance and brakes.
Did I mention my 700 ST is fast? Several high speed blasts to 28 mph...and the bike feels stable and in control. That does tend to burn through the battery quickly...as expected.
We're in the Midwest, it's fairly flat, and not alot of hills. Those that we have are short and sweet and as such never really had a chance to climb a long grade. Still we're getting great assist out of the motor, power comes on smoothly and predictability and plenty of range.
Battery life is amazing. I'm riding mainly in PA1 with occasional PA2. Just depends on how fast she rides her trike. If it's just me, PA2 and mid teens. I'm quite certain 50 miles on a charge is well within the battery...and as a result I'm not too worried about keeping a full charge.
Today rode not quite 18 miles, for a total of over 30 on the current charge and it's showing 60% remaining. Not too shabby.
The brakes are strong, predictable and quiet. 8 gears is plenty, with the overall gearing nicely matching my normal use. The bike looks great, I can easily lift it up and down to the p/u bed where we use Thule racks.
When you objectively consider just how good this bike is, the price point is very affordable. When you consider how easy it is to spend 2-3 times as much...and as near as I can tell not get anything better...the price point is fabulous.
Order time to delivery date was 6 days. Arrived via FedEx undamaged, very easy and straightforward assembly. How-to vids right on the website.. Seriously choosing this company is a no-brainer.
Nice job Ride1UP!
Did I mention my 700 ST is fast? Several high speed blasts to 28 mph...and the bike feels stable and in control. That does tend to burn through the battery quickly...as expected.
We're in the Midwest, it's fairly flat, and not alot of hills. Those that we have are short and sweet and as such never really had a chance to climb a long grade. Still we're getting great assist out of the motor, power comes on smoothly and predictability and plenty of range.
Battery life is amazing. I'm riding mainly in PA1 with occasional PA2. Just depends on how fast she rides her trike. If it's just me, PA2 and mid teens. I'm quite certain 50 miles on a charge is well within the battery...and as a result I'm not too worried about keeping a full charge.
Today rode not quite 18 miles, for a total of over 30 on the current charge and it's showing 60% remaining. Not too shabby.
The brakes are strong, predictable and quiet. 8 gears is plenty, with the overall gearing nicely matching my normal use. The bike looks great, I can easily lift it up and down to the p/u bed where we use Thule racks.
When you objectively consider just how good this bike is, the price point is very affordable. When you consider how easy it is to spend 2-3 times as much...and as near as I can tell not get anything better...the price point is fabulous.
Order time to delivery date was 6 days. Arrived via FedEx undamaged, very easy and straightforward assembly. How-to vids right on the website.. Seriously choosing this company is a no-brainer.
Nice job Ride1UP!
Awilo Ebikeme
03:35 18 Jun 22
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WhatsApp's via +2349166167642
Matthew Happe
16:07 17 Jun 22
Customer service is exceptional! I had a complex issue with my order and it took them like 5 minutes to respond, and they were extremely helpful, and you could tell they were stoked to get me set up.
Helmet Boy
18:52 12 Jun 22
Riding 20+ miles on my Gary Fisher Marlin was a breeze. Now that I’m on Medicare, those uphill climbs can be quite a challenge. I researched numerous E-bike models before deciding on the Ride1up Core-5. The assist and throttle modes makes those 20 mile rides enjoyable again. I liked it so much, I purchased one for the Ms. so we can enjoy the trails together. The R1U bikes are an excellent value for the mone.
Erin LeSage
15:00 07 Jun 22
Great customer service with quick response to email. They assisted to ensure bikes were shipped in time for our vacation and the accessory item which was unavailable was 100% refunded per request. Cannot get better than that these days!
Jim L
13:31 02 Jun 22
We have three 700's, and love them. The bikes work great, we are just over 100 miles now. Through the purchasing process there was good support, they said what they were going to do and did it! Building the bikes was better than expected. I do have experience with bike mechanicals and tools but really only needed what Ride1up explained. This has been a great experience.I do believe in supporting the local bike shops, but with all the supplier problems this was a great way to get bikes in a known timeline. We still can support the local bike shop with mechanical and component services.Great business model Ride1up!
Ted Christiano
16:18 27 May 22
Just picked up the Ride 1 Up 700 series last week. I've only ridden about 40 miles so far but this bike is solid. I also had a fantastic experience with their support team when I had a question about an adjustment. They got back to me fast with very detailed information including pictures. I made the recommended adjustment and boom done!! I would highly recommend this brand e-bike lots of value for what you spend. Here's a pic of my morning commute from today 20 miles to work. Thanks again for providing such great service.
Adam McKee
21:43 26 May 22
I ordered a Cafe Cruiser a few weeks ago, and despite a very unpleasant experience with FedEx the bike made it to Canada in good shape. Ride1Up does an impeccable job packing their bikes, and $100 for shipping to Canada was a bargain. I took my first ride today, and I was surprised by the power of the motor. It's quite flat where I live, but as a ~250 lb. rider I still didn't expect the motor to propel me forward the way it does. For what I paid it's simply a great bike made from quality parts. I feel great about my purchase, and I recommend Ride1Up unreservedly.
Dan Jaremko
10:35 26 May 22
Received my new 700 Series Ride1up. Very impressed. I bought this bike as a second for another location. My first e-bike is a Trek Allant 7+ which is an awesome bike. I did not want to spend that kind of money on my second bike so I did my research and decided to by the Ride1up. I couldn't be more impressed. For the money, this is an excellent deal. Of course the components are not the same as on the Trek, but they are very good for the price range.
Lenkz
20:09 25 May 22
Amazing bike and fast shipping. I purchased the Core 5. Set up was fairly simple and like many have said, the handlebars don't come correct but all you need to do is loosen some screws and adjust it. Either way, I just got mine today and have rode it 20 miles. No issues, just fun. The speed is great. 21mph with throttle and upwards of 30mpg with peddle assist.
Roy Chancellor
02:17 24 May 22
I purchased two Core-5 e-bikes, one with the XR frame and one with the ST frame, both Azure Blue. The XR bike arrived as ordered and assembled with zero problems. The ST arrived with a different color than ordered. I contacted support via e-mail and was able to resolve the problem after a few back-and-forth emails. Within a week I had a replacement that was the correct color and assembled with no problems. When you order, consider that this is a warehouse-to-consumer operation and the low prices reflect that. I am someone who is willing to put in a little extra effort to resolve problems via email, re-pack/ship, watch videos to assemble/troubleshoot, etc in order to save some money. While not ideal, mistakes do happen and what is important is that they owned up to it and took good care of me. The bikes themselves are great! Nimble and powerful. Looking forward to many miles!
Sandy Meier Tijero
22:21 23 May 22
I recently purchased a Ride1up 700 series and Panier bag. I absolutely love my bike! I am 5’ 3” and am able to ride this bike with no issues. I am now commuting to and from work on it a few times per week! I am able do 40 miles at least on one charge. They say it can go longer but the furthest I’ve gone is 40 miles. Very comfortable seat. And the customer service has been outstanding! I have already told all my friends about Ride1up and will continue to do so.
Jeff Perry
13:44 19 May 22
In the ultra competitive E-Commerce marketplace it is often hard to discern who is just selling bikes and who is truly concerned about their consumers. This week has proven Ride1up is all about the customer and their product.My wife had ordered the new Cruiser step through and we have been anxiously awaiting its arrival. When shipping date came and went without her bike being delivered, we inquired. Emails of delays started to roll in and I just wanted a clear explanation why. After several emails we received a call personally from Daniel Urbino. He listened to my concerns and never interrupted me with any excuses Rather, he jumped into customer focus and insured me that the situation was under as much control as they had. He explained that China had shut down right around our order time which threw everything off schedule. I was able to understand the entire process of what is and what isn't under Ride1ups control. It's quite difficult managing this process but they do it pretty efficiently. I felt much better about the whole situation. Disappointed in the delay but I cant fault them for what is out of their control. How they handled it and the solutions were awesome and we are feeling pleased with that. Now we just wait for the bike which should be hare anyway now. I wouldn't hesitate to order from Ride1up. They are simply concerned with the product they produce being cool and affordable and the happiness of their clients who purchase from them. And finally, Daniel is the CEO of the company. What CEO calls a no name consumer to handle a shipping question? That alone speaks volumes to me. Great job Daniel and Ride1up. Can't wait to send you more of my friends to enjoy your premium electric bikes.
Matthew Pearce
03:16 13 May 22
Just got my Prodigy and despite the box showing signs of abuse from its transPacific travel, there was no visible damage nor cosmetic flaws. Assembly took about 30m and I was ready to ride. Then I found out the back tire was low/flat (the only low point in the unboxing). Pumped it up, checked the derailleur -- all the gears were indexed nicely. Ran the Prodigy 5 miles out of town and 5 miles back in the rain with 10-15mph trades quartering and still able to hit and hold 25mph easily. Sweet, sweet ride and surprising how powerful and silent the Brose motor is. Need to adjust the front fender and I can see that the derailleur will need attention as it breaks in, but that's how initial rides usually go. Out of the box this was one of the best bike experiences I've ever had.
Murray Carver
22:56 11 May 22
I ordered my bike and it arrived in Nanaimo, BC, Canada in less then a week. It was easy to assemble and has been a joy to ride. It's my first e-bike and it's awesome! The bike is good quality and well priced. My wife ordered one and she loves it as well.
Sean Khamphouang
04:06 11 May 22
Awesome looking e-bike! Service after the sales is excellent. I hope more people can experience the excitement of owning a Ride1Up e-bike.
Bruce Heckelman
22:31 09 May 22
Two weeks later, I just went up several hills and realized I never noticed them. This Prodigy ST is amazing. It's quiet, plenty of power and striking to look at. I came home today after a ride and told my wife it was the beginning of a new love affair. I'm 75 years old.
Ken Kiczales
18:33 05 May 22
The Ride1Up Cafe Cruiser is an awesome bike. So much bike for not so much money. Great quality with equally impressive customer service. This bike is beautiful and unique! Did a lot of research before I committed and so happy with my decision to go with Ride1Up!
Bruce Dorrough
00:43 05 May 22
A friend recommended you to me. It was a smooth initial purchase and delivery. Assembly was so easy even for a bike mechanic. It was so easy for this boxed e-bike lots of foam, zip ties. Very few adjustments needed to this ride ready. i.e. - seat, handlebars, and the front disc brakes. Easily learned controls and functions. Thank you Ride1Up
Sue Steneken
23:47 03 May 22
Freakin awesome bike! I got the 700 and BF got the Limited. Easy to put together and a blast to ride. I’mOld and it took nothing to learn.Buy American and buy this brand.
J M
13:44 02 May 22
Just got my Core 5 and its a very clean, beautifully crafted, basic eBike. If I were to change 2 things it would be: 1) Include the front fork during pre-assembly. It would not require that much larger of a shipping box. See the Gen3 Stride bike assembly video. People have, are, and will mess this up no matter how simple it seems to others. Forgetting spacers, torquing the steering tube head bolt down too much, etc. 2) The chain ring only has 1 ring guard on the outside, but nothing on the inside which would cost nothing. There are numerous YouTube videos where Core 5 riders are having the chain jump off the chain ring on the inside where there is no guard. I mean, come on guys. Two small, insignificant details that do make a HUGE difference and costs basically nothing.
Kyle Green
19:52 29 Apr 22
Just rode my new V2 for the first time and I am loving it, I would recommend Ride 1Up to anyone.
Thomas Waleiko
16:29 28 Apr 22
This is a revised review:I got my Core 5 three weeks ago and I absolutely love it. I did experience a minor glitch with the electronic display but tech support provided a very simple solution which worked perfectly.If you're going to buy an e-bike, you should get one from Ride1Up - you won't regret it!!
Jeff Weber
15:13 27 Apr 22
Purchased the 700 series bike for my wife, we took first major ride yesterday. The reviews are right according to my wife, what wind? what hills? It was an 18 mile trip with 12-15 mile an hour winds straight in our faces for first half of the ride. She wouldn’t have even gone out with me if it wasn’t for the ebike. Looking forward to many more trips together.Great product very satisfied customer.
Rwb r
22:02 23 Apr 22
Bought a 700 ST and had problems from the start. Bolt hole wasn’t completely threaded. Had to buy a tap to clear the hole. The brake caused an error code that was hard to clear and the display is not what was shown in the manual and didn’t work properly. Customer service was spotty and I couldn’t get answers from them. All little things but annoying for a new pricey purchase. They did get back to me with a fix and all is better. I do like riding the bike.
Charles Carlson
20:23 19 Apr 22
Roadster v2 - simple, clean, speed machine. Awesomeness!
Brian Popailo
18:17 16 Apr 22
I purchased an E-Bike from Ride1up about 2yrs ago, and have put over 1000mi on it. I am very pleased with the range and speed of this product. I have had no problems, and would recommend this brand for someone who is looking into buying an E-bike.
Dave Dolfinger
21:23 15 Apr 22
It's time for a post. I bought a 2 core 5 bikes for my wife me. I had it shipped to Hawaii because we spend time with relatives on Oahu. We live full time in Colorado and I bought an Espin bike there 2 years ago. I have decided to sell the Espin bike and get a core 5 bike for Colorado because I absolutely love the core 5. It's lighter that the Espin, is just as powerful and gives me the workout that I want. The company mission is incredible and it appears, from other reviews, that the customer service is great! Ride1up just keep making great e-bikes.
Megan Gunvaldsen
21:34 14 Apr 22
Steve Petit
21:23 13 Apr 22
"First ride yesterday on my 700xr and wow can this bike can fly ! So smooth and everything works perfectly ! Very happy on my purchase, would highly recommend anyone looking for a affordable Ebike ! Thanks Ride1UP"
David Dallas
19:56 13 Apr 22
I just got our new 700 Step Thru today and couldn't be more pleased. The shipping container & bicycle arrived in perfect condition. The bike was expertly and safely packaged which is more than I can say about my Sondors MadMods. Its box was beat up & torn, parts were missing & broken. The fork was poorly secured and banged around in the box. The factory never pressed in the missing top bearing/race. Front brake woefully misaligned & the hose kinked. No manual, no parts list, nada! I finally got it together but it was a giant PIA!Not the Ride1Up! Everything was in mint condition and assembly was straight forward with no surprises. I am a big fan of thread-locker and was pleased to see that all the bolts had blue thread-locker already applied. I took my time and was riding within 2 hours with the battery fully charged. It shifts gears effortlessly and has more power than I personally would ever need. My sister-in-law has a Rad City Plus and the Ride1Up 700 blows it away on every level (no pun intended). More power, alloy fenders vs. plastic, more battery wattage, better components, beefier name brand tires, a longer travel suspension fork, adjustable stem, no spaghetti tangle of cables up front (like the Rad) and $200 less than the Rad!Ride1Up has a real winner here and my wife and I are ecstatic. Get one, you won't regret it!
Len Foster
18:19 13 Apr 22
My Roadster V2 Gravel Edition bike arrived last week, scarcely a month after I ordered it. After assembly I noted front wheel was out of round. Sent a note to Ride1Up Customer Support and was advised to take the wheel to a local bike shop for truing and to send them the receipt and they would reimburse me. That process happened within 96 hours.
This morning I took my first ride on the bike. It was a 23.16 mile, mostly flat course, with only 515 feet elevation change. Wow, I was so impressed by the smoothness of the ride and overall performance. I normally record my rides on Strava, so I have the ability to compare today’s ride to previous ones taken on my old Trek 800 mountain bike. On today’s ride, I used the pedal assist only a couple of times, when I would have geared down on the Trek. According to Strava, on today’s ride I achieved 11 Personal Bests on the 17 segments.
Not only is the bike awesome to ride, it looks really cool, too. The only suggestions for improvement I can offer are the use different handle bar grips: something a bit softer. And, include both a kickstand and water bottle holder as either standard equipment, or offered as added cost options. I just cannibalized my Trek and transferred those to my Roadster, along with my SPD pedals.
Overall, I can recommend the Ride1Up Roadster V2 Gravel Edition without hesitation.
This morning I took my first ride on the bike. It was a 23.16 mile, mostly flat course, with only 515 feet elevation change. Wow, I was so impressed by the smoothness of the ride and overall performance. I normally record my rides on Strava, so I have the ability to compare today’s ride to previous ones taken on my old Trek 800 mountain bike. On today’s ride, I used the pedal assist only a couple of times, when I would have geared down on the Trek. According to Strava, on today’s ride I achieved 11 Personal Bests on the 17 segments.
Not only is the bike awesome to ride, it looks really cool, too. The only suggestions for improvement I can offer are the use different handle bar grips: something a bit softer. And, include both a kickstand and water bottle holder as either standard equipment, or offered as added cost options. I just cannibalized my Trek and transferred those to my Roadster, along with my SPD pedals.
Overall, I can recommend the Ride1Up Roadster V2 Gravel Edition without hesitation.
Steve Bromley
21:50 12 Apr 22
This is an initial impression for delivery and first ride on a Core 5. The bike was well packaged, and assembly was simple. The regular bike parts are lower end but good quality. The derailleur is perfect, and the brakes (mech disc) needed just a slight adjustment. The battery was unfortunately DOA but Ride1Up replaced it with no hassle.
The bike is very solid and everything feels well made. I took a 3 mile ride to get familiar with the features. I found the PAS very good to use. It made it possible for me to get up hills that I couldn't handle on a regular bike. The throttle is good for getting moving at times and it quickly reached 20MPH on level ground, although I don't expect to use it too much. All in all I think it is a great way to get my 60 year-old, 240lb self exercising, and even feeling a bit like a kid again!
The bike is very solid and everything feels well made. I took a 3 mile ride to get familiar with the features. I found the PAS very good to use. It made it possible for me to get up hills that I couldn't handle on a regular bike. The throttle is good for getting moving at times and it quickly reached 20MPH on level ground, although I don't expect to use it too much. All in all I think it is a great way to get my 60 year-old, 240lb self exercising, and even feeling a bit like a kid again!
Jim Smooth
12:22 12 Apr 22
You know I was thinking about my bike and the joy that it brings me, the wind blowing at your face, your hair, the breeze that just seems to mysteriously pass you by as you pedal effortlessly down the road of joy and finding nothing but happiness with every turn of the wheel. If you have ever ridden a roller coaster you will know the feeling of that stretch of joy that hits every heart ................that is what you'll find on Ride 1up e-bikes.
Jim Ragland
02:41 12 Apr 22
We have had several Sonders e-bikes the Ride1up is half the weight with nearly twice the range and very good acceleration. Plus it looks great with wooden finders and leather saddle and grips with retro lights.
Oleg Ostrovskiy
18:38 11 Apr 22
Great quality bikes, and much less expensive than their competition. It is very clear compared to the other electric bikes in the price range. Minimal and simple assembly required.
Other online-only bike stores charge more for similar or even lower spec'ed bikes. Local bike stores charge a TON more for similar quality/specs that it's not even remotely comparable.
I chose to purchase my second Ride1Up because I loved my old bike for 2 years now. My first Ride1Up 500 series came with an electrical issue with the light. No big deal. The customer service communication was quick and I ended up buying a different light anyway.
Now my second Ride1Up bike came with an untrued rear wheel. This is the only problem with the bike as I can tell so far. This is such a minor problem, and so easily fixable. I wasn't comfortable messing with my spokes, so took it to a local bike shop. By warranty Ride1up agreed to refund part of my service. Nowadays most bike shops will work on e-bikes if it's just mechanical work and maintenance. Call them ahead.
Other online-only bike stores charge more for similar or even lower spec'ed bikes. Local bike stores charge a TON more for similar quality/specs that it's not even remotely comparable.
I chose to purchase my second Ride1Up because I loved my old bike for 2 years now. My first Ride1Up 500 series came with an electrical issue with the light. No big deal. The customer service communication was quick and I ended up buying a different light anyway.
Now my second Ride1Up bike came with an untrued rear wheel. This is the only problem with the bike as I can tell so far. This is such a minor problem, and so easily fixable. I wasn't comfortable messing with my spokes, so took it to a local bike shop. By warranty Ride1up agreed to refund part of my service. Nowadays most bike shops will work on e-bikes if it's just mechanical work and maintenance. Call them ahead.
Oleg O.
18:25 11 Apr 22
I chose to purchase my second Ride1Up because I loved my old bike for 2 years now. My first Ride1Up 500 series came with a small electrical issue with the light. No big deal, the customer service communication was quick and I just replaced some wiring myself with no issues.Now my second Ride1Up bike came with an untrue wheel in the back. This is the only problem with the bike as I can tell so far. This is such a minor problem, and so easily fixable. I wasn't comfortable messing with my spokes, so took it to a local bike shop. By warranty Ride1up agreed to refund part of my service.Great quality bikes, and much less expensive than their competition. It is very clear compared to the other electric bikes in the price range.
Anastasiia Gorbunova
17:33 11 Apr 22
Love this bike! Elegant design and perfect quality. Quiet, fast, and efficient. Increasing pedal assist as the terrain gets hilly is intuitive and helps keep cadence comfortable. And the bike is really lightweight which is important to me. Can’t tell it's electric at all!
Anastasiia Tabakova
17:28 11 Apr 22
Love this bike! Elegant design and perfect quality. Quiet, fast, and efficient. Increasing pedal assist as the terrain gets hilly is intuitive and helps keep cadence comfortable. And the bike is really lightweight which is important to me. Can’t tell it's electric at all!
Kirill Gorbunov
16:56 11 Apr 22
I got a ROADSTER V2 over a year ago to ride the hilly bike trails of Colorado and it has been one of the best purchases I've made in a long time. Electric pedal assist is very useful on long uphill climbs and this bike does the job admirably. The bike is of excellent quality: every component is better than I would have expected and I love the belt drive, so quiet and smooth and no chain to worry about. The battery is great too, it's enough to cover my usual 35 miles of hilly riding distance, and the battery is hidden in the body of the bike so it's completely invisible. Wherein the Roadster is as light as a mountain bike.
I'm in love with my bike, thank you Ride1up!
I'm in love with my bike, thank you Ride1up!
Kirill Gorbunov
16:37 11 Apr 22
I got a ROADSTER V2 over a year ago to ride the hilly bike trails of Colorado and it has been one of the best purchases I've made in a long time. Electric pedal assist is very useful on long uphill climbs and this bike does the job admirably. The bike is of excellent quality: every component is better than I would have expected and I love the belt drive, so quiet and smooth and no chain to worry about. Battery is great too, it's enough to cover my usual 35 miles of hilly riding distance, and the battery is hidden in the body of the bike so it's completely invisible. Wherein the Roadster is as light as a mountain bike.
I'm in love with my bike, thank you Ride1up!
randy marchincin
01:21 11 Apr 22
Bike came faster than stated. Packaged well. Easy to assemble. Super fun to ride. Great info off website if looking for upgrades whether it’s RIDE1UP or 3rd party. Can’t comment on longevity yet but feels like good quality and love the simplicity of a belt drive and no gears to mess with. Overall extremely happy with the purchase, so happy purchased on for the wife.
Cerebral Palsy Biker
16:30 09 Apr 22
I don't have a ride one up but I love to try one and give it a honest review. The founder and CEO seems like a honest man.
Ivan Witteborg
19:21 08 Apr 22
I’ve had my LMT’D for a little over a year, and its been one of the best purchases I’ve made in a long time. With a growing family its the one way my wife and I are able to stay on the go with all the kiddos. Its super fast, ridiculously fun, and is one of the most affordable bikes at this power point.
Trevor Cole
15:31 08 Apr 22
Absolutely love my Cafe Cruiser. Super solid bike and components at it's price point. Patiently waiting for the weather in gloomy Michigan to get a bit warmer so I can start racking up the miles. Shipping was extremely fast and customer support is always there to answer your questions. Another big resource is the Ride1Up Owners Group on Facebook for more answers to your questions. Happy riding 🚲
Trevor
15:28 08 Apr 22
I mean it's in the name, but this thing just cruises. I was a little nervous with the more upright seating position since I've never had a cruiser style bike before, but I actually really enjoy it so far. I have some brutal elbow arthritis (I'm only 29 😥) and with the wide swept handles bars on the Cafe Cruiser, it seems to help with my limited range of arm motion.The main selling point for me on this bike was the rear rack having a 130 pound capacity since it's welded directly onto the frame. It's going to come in handy for the passenger seat add-on with a 4 year old in the picture. Also like the idea of a cargo capability for trips to the grocery store and it sounds like Ride1Up is in the works of a rear basket of some sort in the coming months. Very excited for that! The components being offered on this bike at it's price point seems hard to beat. After some tinkering around in the display, this bike can easily get up to 28MPH and it just feels super solid. I have plans of using this as a light commuter to work a couple days a week (10 miles each way) and I don't see this thing having any issues with that. Lastly, Ride1Up seems to be very customer focused and I recommend joining the Ride1Up Owners group on Facebook for some great advice and info on any questions you have. Bonus points for Kevin who reaches out quite frequently as well!-Trevor
Garry Pleasant
22:44 07 Apr 22
Paige Sigman
22:23 07 Apr 22
Love my core5 bike! It has made the impossible (for me) possible. I go so much farther than I ever would with my regular bicycle! I can make it all around the city, to work, and to breweries. It has changed my biking experience!
Zachery Poche
19:15 07 Apr 22
Got a 700 series over a year ago, and I love it to death! I got rid of my car and have used this bike exclusively for transportation, groceries, fun, etc... probably 3 trips a day for 14 months. I'm noticing the first signs of age now - battery is not holding a charge quite like it used to, handlebar rubber is coming unattached from metal. But overall, excellent condition after heavy use.
Derek Tye
15:57 07 Apr 22
Purchased a Ride1Up 500 series bike over a year ago and have not been disappointed. It's a great, affordable option in the ebike world. It came mostly assembled and after having it tuned up, it's been a smooth ride. Battery life is good and has plenty of speed. The bike is heavy so as long as you're not expecting a lite, throw it up on the garage wall bike, you'll be happy with your purchase.
Raymond Shaw
00:54 07 Apr 22
My wife has the core 5 and we cannot get over how well this ride commutes through town! Love it!
Liam Doherty
18:49 06 Apr 22
I recently got the 700 Series and am loving it so far! I did a lot of research and this was easily the best bike in its price range, and I really like that it includes fenders, lights, and a rear rack- for some reason, similarly priced bikes dont always include those. Assembly took me 4-5 hours; I am not very experienced, but the videos online make it pretty easy.The bike feels amazing to ride. It's fast and powerful and comfortable. It feels different than a regular bike, but in a good way- probably because it is bigger and heavier than most bikes, but I like that because it makes me feel secure and sturdy. The only issue I have faced is that the paint chips really easily- I unfortunately had a piece of the paint chip off while assembling it.
Sue C
16:21 06 Apr 22
Amazing value - bought my 700 series just before the pandemic to keep me sane. Very smooth ride, no issues at all. I purchased a second battery to be able to take ride longer rides. Plus Ride1Up service has been responsive when I've had questions - it's saving me fuel by cutting out 1/4 of my usual local car trips!
Andrew Pedz
02:40 06 Apr 22
Jerry Steadman
00:02 03 Apr 22
Cafe Cruiser was very easy to put together. The 700 Series a little more difficult. Use the video and pause it at each step of the assembly, The Ride1up Panniers is very difficult to put on and take off the Cafe Cruiser but not the 700 Series. They have different rear racks.
Ray Davis
01:24 01 Apr 22
I bought a Core 5 and the pedal assist didn’t work out of the box. I then went through their troubleshooting steps and turned the controller back on the bike launched into my garage. After trying to get this issue resolved I got frustrated and at my limits, that is when I received a personal call from the CEO of Ride1Up and he was willing to do what it took to resolve my issues with the bike. I am really excited to get my Core 5 and take it out. Thanks for taking a tough situation and making it right.
Jeff Stove
23:51 29 Mar 22
I learned about Ride1up last year when I started researching E bikes. This year I finally decided to buy one and did an awful lot of research and received many recommendations on various bicycles. The more I learned about the Core 5 and Company itself, The more this bicycle was becoming my top pick. Since I purchased this bicycle, I have enjoyed it every mile. It doesn’t feel big and bulky, the assist works very smoothly. There’s really nothing that I don’t like about this bicycle! I will also say the customer service is great. I have bothered them with many questions and they always reply promptly and if they’re not sure that you understood, they will actually do a follow up email, they even called me on the phone to explain a question I had about the computer. Very happy Ride1up customer 👍
Guy Venuti
00:06 24 Mar 22
Issues with assembly. I’ve had my bike for a week. Manual is terrible. Issues all resolved through perseverance with patient support staff. Thank you Alex and Ryan J.
Peter Paradis
14:13 21 Mar 22
Some components were clearly previously used, shipping was abysmal, the shipment being lost and delayed more than a week after the original date. Sales team wasn't very helpful in dealing with FedEx.The bike itself performs well. Makes long rides very easy. Range and power weren't quite what I had imagined they'd be, but it does what it's supposed to. Ride was comfortable, pretty stable at speed, and the lights are nice.Is it worth $1700? After riding, I'd say it's probably closer to a $1500 bike. That being said, with inflation and the cost to operate a motor vehicle constantly increasing, it's probably worth it.
Jerry Kroeger
01:58 20 Mar 22
I am impressed. I bought the Core 5 step through in green for my wife, and she may trouble getting her hands on it. I am 6' 2" 33" inseam and have a lot but not all of the seat post showing and I am comfortable on it. I am 78 and have owned a lot of bikes and done a lot of riding, Ride the Rockies, Ragbrai, etc. I started riding ebikes about four years ago because I like to go fast and could not do it under my own power anymore, I put 29 miles on it with my grandson in law the other day, h
shoepup77
00:24 20 Mar 22
The 700 put a smile on my face. It was way better than I thought it would be for a heavy bike. I definitely can make quick maneuvers and brake quickly if needed. Wasn’t too hard to put together by following several YouTube videos. Had to adjust the brakes and rear derailleur but that wasn’t hard at all. I’m ready to start saving some money at the pump. 26 mile commute here I come.
Jason R
12:09 18 Mar 22
First off, I only do 4 stars cause I think there is always room for improvement. That being said, I LOVE my Core 5!I use it for commuting to work, 12 miles each way with hills. I am 158 lbs with a 20 lb backpack on me with my work gear. I am in good shape as a runner and a cyclist. Using my TrekDS it takes me an hour. Using the Core 5 with power assist at 5, I can make the trip in 33 minutes of fun. Yea you have to work for that 28 mph, but it is a very fun work out. My battery on assist level 4 can make the whole 24 mile run at 25 mph on a single charge with battery to spare.This morning I decided to use only throttle for the 12 mile commute to see what the battery would look like. I had 2 bars left on battery and it easily maintained 20 mph.True to their word, it take me about 3 hours to recharge the battery and the charger is lighter then I expected so it just comes with me to work.On the road it is a good bike, stable at speed, and the extra weight has come in handy with windy conditions. It is just quick enough to whip around potholes and traffic. One thing I noticed is the front wheel gets a little wobbly when using only the throttle as there is no centrifugal forces balancing the bike out. As soon as you start peddling the wobble goes away.All in all, a great replacement for my car for commuting to work!
jodysheli
00:57 02 Mar 22
After EXTENSIVE research, we decided to purchase 2-700 XR's for my wife and I.FIRST CONTACT WITH CUSTOMER SERVICE: Before making our decision, we contacted customer service with a couple questions. Patricia immediately responded and was friendly and professional, answering our questions and even providing some useful tips from her own ebike experience!THE BIKES: Both of the bikes were shipped the day after we ordered them and arrived in exactly 1 week from NV-FL. After traveling cross country, one box was beat up and the other was in good condition, however, once unpacked and easily assembled they were both flawless (great job Ride1Up on packaging)!SECOND CONTACT WITH CUSTOMER SERVICE: (Mind you: we've already paid, received and assembled the two bikes and this is where allot of companies drop the ball) We had a problem with one of the bikes that we thought was a big deal, TO US. We contacted customer service support and Apollo quickly and professionally responded and resolved it for us. Reaffirming our decision to buy an ebike from Ride1Up!OUR OPINION: These bikes are great, they just keep exceeding our expectations every ride. They ride smooth, comfortable, handle well and plenty of power and range. Additionally, their easy to pedal even if you choose zero assist! We are so glad we chose these, we test rode some of the popular 20" electric bikes and didn't believe they would be as comfortable on long rides and didn't want to look like "circus bears on bikes". These bikes and Ride1Up checks all the boxes in our opinion. Order one, you won't be disappointed.
Richard Moore
22:11 28 Feb 22
I have ridden about 100 miles since getting my Core-5 and am very happy with its quality and performance. It took me about 2 hours to assemble; the on-line videos were very helpful. Comfort, shifting, braking, pedal assist, throttle are all performing well. have needed to recharge about every 30 miles on principally pedal assist of 2 and relatively flat terrain, so a bit less than I had hoped, but not bad.My only issue would be the packing. The picture attached showed the side of the box when it came off of the FedEx delivery truck. The front steering column was sticking out of the box about 2 inches - fortunately with no damage. I might suggest a a higher density cardboard at the sides of the box.Nevertheless, as you can see, I am happy to give 5 stars.
Dan Murphy
19:16 24 Feb 22
Got my cafe cruiser today!! Love it! There is no lag in the pedaling and it is the smoothest e-bike Ive ever ridden. The assembly was slightly tricky but we managed in 2 hrs! Ordering a second bike for my wife. we are very happy with this product!!
Ryan J.
19:11 24 Feb 22
Rudy is so helpful and has amazing energy as well as expert ebike knowledge.
Dave T
21:52 21 Feb 22
Thanks for the quick response and excellent customer service. They were patient and responsive to my inquiries. My Limited arrived in a timely and I watched the assembly video several times which was extremely helpful. I did have a few issues that needed to be addressed but customer service provided what was needed to make the correction. I would recommend RIDE1UP.
MichaelLevi
00:18 18 Feb 22
I purchased the Roadster V2 in silver and I love it. This bike is handsome and of course it looks nothing like an Ebike. I didn't know what to expect from the 350 watt motor because that seemed to be on the smaller side for ebikes. I can tell you that it's plenty sufficient to haul you up to it's top speed in a hurry. I am 6'3" and 230lbs so I chose the 58cm frame and it's such a great fit for me. It's nice to finally have a bike frame that suits me.I'll be replacing the handlebar with a bull style bar for my personal preference but I can say that the factory unit is perfectly fine if you like flat bars. The brakes are not a thing you have to worry about if you were concerned about not having disks. I tested them with a couple of emergency stops and I was impressed at the outcome. The brake levers feel solid.The saddle is more comfortable than I thought a skinny little seat could be. The seat post is easily adjustable and stays secure where you want it.The price was right, the bike is very nice to look at, and it performs at or above my expectations.Ride1up ships the bike with a beanie which was a cool touch. My bike didn't ship with instructions or tools as I think it was supposed to, but I have my own tools and experience building bikes so I managed without them.I'm giving this bike five stars because it does what it says it does and it's a great value.
David C
21:30 07 Feb 22
Just received a new Ride1up Gravel version.Had to order a second one as my wife would not give it up. Now we will have two!Talked with Ryan at Ride1up today. He answered all my questions about shipping and bike ‘tweets’. Nice not to be on hold and speak to someone clearly.This a great bike, and the price is unmatched. My friends are ordering a few of them, also.Keep up the good work!
Sally Selvaggi
04:48 02 Feb 22
My wife and I love these bikes, they are fantastic ! We both purchased 700 ST's. They are such well made bikes, and reasonably priced in a crazy market.We had them sent to a 3rd party and had some problems with delivery, be sure to have your name on the ticket with "In care of" to whomever is receiving them.I wrote to Ride 1 Up and Ryan helped me throughout the whole ordeal until we received them. He was such a great help with tracking, and talking to FedEx, and the 3rd party bike shop until things were resolved.We considered a RAD bike for a few bucks less, but these bikes are 2x better than the Rad. We are extremely happy with the Ride 1 Up bike, crew, and company.Joe
Arthur Rudin
20:22 01 Feb 22
Hello Everyone;I have been enjoying my Ride1up Limited since mid-March 2021. I have now ridden over 4,000 miles, every minute is a pleasure & a ton of fun! I perform normal maintenance including spoke checks, chain cleaning & lube, and periodic detailing of my bicycle to keep it clean & new. It is well built & flawless. My Limited is a great balance of relative light weight with low center of gravity. This makes maneuvering easy & fun. I ride every day (with a smile on my face) that work & weather allow. Anyone considering an e-bike should consider Ride1up!I received and assembled my Limited last Friday. The packaging arrived in good condition and the assembly was easy. It took about 2 hours including setting the seat height and handlebar angle. In the last four days, I have ridden 90 wonderful miles. The bike is a dream to ride, shifting is smooth as silk, the ride is amazing, and the brakes are awesome. I can tell you that this is the best bicycle that I have ever owned! Now I ride at higher speed and far longer than before resulting in more exercise. This bike has exceeded my expectations. Great work Ride1up!!
Paul Leboffe
18:06 26 Jan 22
I love my bike. It hits the sweet spot between value and price. And, the customer service is exceptional. I had a question about assembly, and Ryan helped me sort it out straight away.
Tom Small
21:17 23 Jan 22
700E review. probably 4.5 stars now I have the problem somewhat sorted out. The good first. Solid Bike, very good construction rides well and has a good ride. Quite different than my cheaper E bike Ive been riding for the past year. The steps on this really do translate to how much pedal power you need and not just make it go faster.goes 20+ mph easy and on flat terrain you can get by with no pedal assist to a (1) assist. Assembly was straight forward and not difficult but better web videos would have been nice. Now the not so good. scratches easily, I have 2 scratches just from having tools pop out of my hand during assemble. The front brake has driven me crazy for days. adjust (on a stand) what seems right, take it out---scrape scrape scrape adjust on stand again same thing over and over. finally just took it out on road and stopped every few seconds and adjusted over and over, on about the sixth attempt I finally think I have it where it won't scrape. What a PITA. I was going to take it to a bike shop here but of course they will only work on e bikes they sell. Im now hoping the weather will warm and I can get a bunch of miles on it
Gerome Cathern
00:57 20 Jan 22
Review in 5 words: Efficient, Simple, Quality; Buy it. That's all that needs be said, but I'll offer a lengthier review. This was the first electric bicycle I've bought, after some research, and it's probably one of the best things I've ever purchased. I got the Roadster V2. I have a technical background and I've worked as a bicycle assembly and repair technician. I also ride motorcycles, and currently own a higher end mountain bike, so I have good experience with two wheel cycles. I'm also picky. That said I've been totally impressed with the Roadster V2 from Ride1Up. Dealing with the company and Support for acquisition issues has been a pleasure too. There is a single weakness which really is a nitpick, which is the bike doesn't like rough road surfaces. That's understandable because it is designed with speed in mind and therefore has taller and thinner tires than my mountain bike, and also has no shock absorbers. This means the need to steer more carefully at times, as well as getting flats when speeding over bad pavement with those thin tires. I plan to try fitting the largest tire I can find which may help. That's really the only real weakness, while the strengths are almost too many too list. I'm very glad to own this machine!
Roby Delos Santos
00:16 10 Jan 22
My first ebike and loving it so far. I use this bike mainly for riding in the trail. I like the way the battery is so discreet and looks like a normal hybrid bike. I only turn the bike assist during incline otherwise it's off and use it on demand like when I get tired and just like to get home faster. I also convert my belt drive to 7 speed chain. Belt is good but I find 7 speed really useful especially when the bike is on assist and doing around 20 mph, it eliminates ghost pedaling. Also when incline is steep I don't have to use an aggressive assist, most of the time I can get away with assist level 2. I also get a lot of compliments on how it looks. I find the bike perfect to what I need it to be, an excellent exercise bike with on demand power when needed.
Thomas Wisherd
19:33 24 Dec 21
I just hit 650 miles and this bike is a trooper. As my mode of transportation living in the Pacific Northwest. I’ve put my 500 to the test in every weather condition, pulls through with flying colors. Worth every dollar and then some.
V L (Valkz82)
18:29 15 Dec 21
Bought the roadster a week ago and LOVE it so far. I was looking for a light bike since I’m gonna be doing a mix of biking and busing(max weight is 50lb on the rack). I have slight slopes around my housing and it accomplishes it with ease. I do wish I spent the extra money to get the gravel roadster for the throttle BUT you don’t need to petal much to get the assist started so I’m happy with what I got.The sleek design was also an attraction in purchasing. I get LOTS of compliments with how nice it looks and they seem to love the matte black coloring. Ebikes are high theft where I live so I didn’t want one too obvious looking. Most people don’t even know it’s electric till I tell them.The only minor issue I had with it was that it’s a tad too tall for me(I’m 5’5) about 1-2 inches BUT talked to Steven from ride1up customer support and he had GREAT suggestions to help me get comfortable with my bike and work around the hight issue. Also recommended me to some fenders(wanted to add some) and psi levels for my tires. I believe all their reps are actually riders of the Ride1Up bikes so it’s nice to know they have experience with the product.The customer service has been spot on and should be highly considered when buying this bike! They’re (especially Steven) have been helpful and knowledgeable about the bikes they sell.Which is also a bonus when purchasing an expensive item. It’s nice to know you are talking to genuine people that understand what you’re considers are.
Herb Harney
16:01 14 Dec 21
***** See updated review belowUpon unboxing I was surprised at how much assembly was required. The E-bike Owners Manual is useless. Assembly of the headset was only a guess as there is no diagram of where, what or how the components are stacked up on the post. How hard could it be to just have a simple diagram of the assembly. It’s anybody’s guess, if you have some mechanical knowledge maybe figure it out but if not good luck. My derailer was bent and twisted. It took me about an hour to align the derailer so that it would work. Several test rides and adjustments later it seems to be working properly. It’s a shimano but definitely low end model. The front wheel shows quick release fasteners in the owners manual but the bike comes with just basic nuts to assemble the front wheel to the forks. The LCD display is very user friendly and reads very easy. The bike rides pretty well so far but I’m only talking one day of riding so far. It has great power and the pedal assist is impressive so far. The tires were slightly out of round but after some riding they seem to be better. Time will tell. Me: age 62, moderate active and enjoy bike riding. First ride Arizona desert*****After a week of riding on this bike, I have to say it's a winner. Very good ride and best out there for the money. For the record, this bike is legit and I am looking for some future rides with this bike performing like it was a $2500 ebike. Also, the company has been really good about followup on my review, they are truly concerned that I (one measly rider) was satisfied. No lip service here, great job guys
Steve Fusselman
20:05 27 Nov 21
I got my 500 series a week. There was some delivery issues, but the Ride1up sales team was outstanding to help resolve the issue!!!
Saiju Gangadharan
23:22 21 Nov 21
I am in love with this bike! I ride with a PEV group locally where most of the PEVs are eskates, EUCs, e dirt bikes etc which are all all too powerful. I am able to keep up with them in my Ride1Up bike including on super hilly routes. Everyone in my group is impressed with my bike. I will recommend this bike to anyone, casual riders or riders with a mission. I get over 30 miles per charge with highest level assist and full pedaling. The funny thing I got the Core-5 which is the least powerful and the cheapest. I can't imagine how awesome the other models are! Money well spent!
Deborah Kyong
04:12 19 Nov 21
As a shorter person that's always had a tough time riding taller/bigger bikes, it's been great to ride the Ride1up 500 Standard. The step through is nice and the transitions are very smooth!
B K
01:16 19 Nov 21
Presently, I do not own a Ride1up ebike. However, I was an Aventon 500 owner until I tried my friend's Ride1up 500 series standard model. Seeing how smooth it was between the different PAS levels, I decided to sell my Aventon so that I can save up and get the Ride1up model. I've tried other ebikes and none came close to Ride1up's technology for maintaining that perfect balance between my pedalling (the energy I exert) and the power of the pedal assist from the ebike. In other words, other ebikes like Aventon 500 have so much pedal assist that it doesn't feel like a bike because you don't even have to exert much effort.
Thomas Durick
00:25 19 Nov 21
Great bike with BELT DRIVE. Can't find anything this well built with GATES Belt Drive at this price! Doesn't come with a kickstand so keep that in mind. Otherwise a GREAT bike. Quick assembly (you don't need to take it to a bike shop) and sturdy packaging.
Erick Debanff
21:55 18 Nov 21
After doing some thorough research about ebikes, i decided to go with Ride1up, and I'm glad I did, my initial purchase was 500 series, which I was so satisfied with, I bought another 700 series and another 500 series. The design, engineering, quality and performance are beyond words. Especially when your Dissecting Zion national Park and riding over and over from Red Canyon to to the rim of Bryce Canyon. Life is a VIE MAX experience when combined outstanding ebikes like Ride1up with breathtaking geographical locations. I referred multiple friends and colleagues to be a part of Ride1up CommunityGreat Job! Keep up the good workbtw all three bikes were delivered in 2 days and were extremely easy to assemble
Joe Bolte
19:39 18 Nov 21
I’ve shredded everything from grocery runs, long road rides, gravel and even some technical singe track on my 700 ST.
Ralph May
18:14 18 Nov 21
Life-changing!I’ve had my ride 1 up just over a year. Great quality, great ride, it allows you to enjoy bike riding much more Easily go 30 miles in an afternoon and think anything of it. The motor allows you to smooth out those uphill‘s and allow you to go farther and longer. Great customer service great bike. Highly recommend Ride 1up
Kaleigh Trevino
17:18 18 Nov 21
I’ve always wanted a E-Bike. You can take them anywhere and save so much time with less effort. I did plenty of research and wanted to make sure I was making the right choice. Ride1up had the bike for me! I went with their 500 series and I love my decision. I recommend this bike to any one in the market for one. Fantastic quality even after using it for 2 years! Spectacular craftsmanship in handle bars, frame and wiring… even the box design it was shipped in was given creative detail. Great price, payment plan and battery life. I go everywhere on my bike. I even commute to work on it! Customer service is also outstanding and resolves any question in a timely manner. This company takes care of you. Wish they had a store in Texas! My entire family loves my bike and I even convinced my Twin to buy the LMT’D. Hopefully one day all my family member will own a Ride1up bike!
Jared Swihart
03:39 18 Nov 21
I purchased the Ride1up limited model this past spring. Even though it was still cold when I received the bike I couldn’t wait to test it out. Being that this was my first ebike, my expectations were high. This bike exceeded everything I thought it would be. Even though the shipping was delayed, I was always kept up to date on the ETA. Assembly was straightforward. Definitely would purchase another bike from Ride1up.
Gary
22:50 17 Nov 21
I've been wanting to get an ebike for quite a while but was not looking to spend a crazy amount of money. Finally settled on a 500 series for the wife and I to take our 2 1/2 year old son around on with us. We got a ride shotgun style center seat for him. He absolutely loves it. This bike pulls with no issues at all. Instant smiles from everyone we let try it. Exceeded expectations, highly recommend.
Jakey Pluckerbomb
21:40 17 Nov 21
My family bought a cruiser and I’ve loved using it. Convenient, reliable, and most importantly, Fun! The bike couldn’t be better in my eyes.
Phil Pluckebaum
21:31 17 Nov 21
Our first ebike and we're very happy.
Jon Alderman
18:00 17 Nov 21
I got the 700 Series step through for mi lady. I find It's a blast to ride, but it's even more enjoyable to see the smile on her face as we whip through town bike paths. I have a few other ebikes from other companies and I can say that for the price point it certainly is priced lower than it should be. It's a stunningly good looking bike with quality infused within and gets a lot of compliments.
Nick Schou
15:57 17 Nov 21
I have a Core5 and love it! I ride it to work almost every day and it just cruises. I have added a few racks and can pick up groceries or whatever. It's just a really solid and well-built bike. Highly recommend it!
}ody Butler
14:37 17 Nov 21
Bought a beautiful Roadster for a veteran 2 yrs ago. Has enabled him much needed freedom. Wonderful experiences he loves his bike Kelli
Frank
04:23 17 Nov 21
Great Bike
Beth Haasl
01:36 17 Nov 21
I bought my Ride1up 700 commuter bike a little over a year ago and I love it. I have about 1700 miles on the bike now and still rides like new. I say about 1700 because I had a issue with the motor not sending the information to the controller. The issue was resolved by the Ride1up service team without me missing any of my daily commutes. I love the tires on this bike. They give you the cushioned ride you would expect from a commuter bike and they are wearing very well. The lights are a plus this time of year when daylight is short.I can’t say enough about this bike and the service that Ride1up gives you.Thanks,Andy HaaslGreen Bay
Melvin Moungle
22:49 16 Nov 21
High quality material allows you to take on hills even if your up to 300lbs which helps makes one who wouldn't normally bike get out and start working out! How lightweight the bike itself is amazing makes it easy for public transit and has a stealth look that looks nice but not too much which makes it less likely to be stolen, I love it!
herb roosa
22:13 16 Nov 21
These photos were taken at a recent ride on the Virginia Capital Trail. Lynne's Ride1Up 700 performed flawlessly! Could not be more pleased.50+ miles and plenty of battery left!
Melanie Norman
18:52 16 Nov 21
Buying and riding our Ride1Up bikes has changed our lives. The powerful 700 series bike is perfect for riding the hilly streets of Fayetteville, AR. Since purchasing our e-bikes we have seen numerous National and State parks and more than 30 cities from our Ride1Up bikes! Thanks foe improving the quality of our lives. Sincerely, Melanie and Kim Norman.
Gail Stroup
14:33 16 Nov 21
Alaska, Arkansas, Alabama, Florida - this is where my bike has taken me; where will you go?
Chris Wills
04:29 16 Nov 21
I bought this for my wife, who is a painfully slow rider. She used to be so slow that it was nearly impossible for us to take an enjoyable ride together. Now she is easily able to keep up with me and we can enjoy entire afternoons out riding together.
Antonio Farias
02:00 16 Nov 21
Love my Ride1Up 700 XR with over 3300 miles and still going strong! So hooked on ebiking and the great price point for hydraulic brakes, hydraulic strut, quality parts and super long lasting tires that I’m looking forward to Denver winter daily work commute this year!
Cyn D’widget
01:59 16 Nov 21
I love my Ride 1up 500 series. Over 600 miles on it and not one problem. This bike allows me to travel farther and spend more time exploring my city while getting exercise - or just cruising. The point is, I have the choice! The wind picks up… no problem. Going uphill? Not a problem.
Laureen Poinsatte
00:50 16 Nov 21
I did 2 months of research on which electric bike to get, I am so happy with my Ride 1 UP 500 ST. It has an adjustable stem and swept back handlebars which allows me to be an upright position and has just enough pedal assist to allow me to get a workout but keep up with my husband on his non electric bike on rides of 10 to 30 miles with hills. My husband was able to put it together within a couple hours with ease. I am 5' 2" and it is a larger frame, but with the step through option it is fine for me to ride.
Megan Wong
00:49 16 Nov 21
I love my Ride1up 500 standard ebike (I'm 5 ft 2 in and it works great)! Initially I purchased an Aventon 250 step through and long story short ended up returning the bike. I was so glad when a friend of mine told me about Ride1Up because I ended up getting more bang for my buck - - > higher powered bike, came with front and back fender and rear rack AND SHICK ABSORBTION/SUSPENSION for a lower cost. Also, I found that the Aventon had an initial jolt when peddle assist would come on. However with Ride1Up I love the "me peddling but better" feeling that is very gradual and smooth addition of electric acceleration from the motor. I have a lot of fun on this bike!Loved getting a free beanie in my packaging as well & great customer support!
Guy Davis
18:59 15 Nov 21
Samantha Sorensen
18:17 15 Nov 21
I love my bike from ride1up! It’s such a smooth and quiet ride. The quality is amazing and all their bikes are beautiful. It was difficult to decide which bike to purchase. They are all so well designed that I have a hard time not picking up another one. If you are looking for an ebike or looking for a bike that could allow you to reach roads/trials you didn’t think possible, check out ride1up!
Mike Spiegel
18:12 15 Nov 21
I love my Ride1Up 700 series for the WHOLE MONTH i had it! If anything, it could use slightly higher grade braking components, as I had a malfunction within that month. .... and then it was stolen :{BUT!! The Ride1Up support team helped me to track it down and I actually found my bike after it was stolen!
Ricky Gunvaldsen
17:59 15 Nov 21
Great bike lots of value for the price. The 700 is a complete bike with everything you need besides a helmet. Awesome power, speed and range. No regrets with the buy. Takes a little bit to put together but once your complete its such an great bike.
Chris Brown
17:30 15 Nov 21
Love my Core5! I wanted this bike for my 9-mile (each way) commute which includes some steep hills. The Core5 handles it, no problem! Assembly was easy (about 45 minutes) and the instructional videos were clear.
Christian B
16:28 15 Nov 21
Bought a Ride1Up 700 series ebike after doing extensive research to find the right fit for me. Absolutely love the thing for commuting, running errands, or going on long rides to clear my head.A few of my favorite aspects: comfortable seat and handlebars, easy to use thumb throttle, regenerative braking, and durable tiresMy only minor complaints are that the assembly instructions could be better (Youtube videos are much better to follow) and the fender on the front tire can be a little finnicky to stay in place while not touching the tire.But overall, really pleased with the product and responsiveness of their help staff when I had to add panniers to my order.
Greg Shaw
16:25 15 Nov 21
Bought a pair of 700s for my wife and I. They are great bikes and have opened up a lot of new biking to us. Don't fear those hills any more!
Jeremy Fortune
16:09 15 Nov 21
I rode a friends roadster V2 bike and it was so enjoyable. It is a simple, well-built, easy to use bike and it made riding very enjoyable
oscar my favorite
15:25 15 Nov 21
I love this bike this bike goes up to 24 mph top speed with a 250lbs person thank you guys
Gary Hensley
14:51 15 Nov 21
We have had so many great experiences with our Ride1up bikes across the country. One of the many along the Mississippi
Rene Borroto
14:44 15 Nov 21
I’ve owned a Ride1Up Core-5 ebike for several months, and my experience with the bike has been terrific. I am 62 and not as energetic as I used to be, but this bike allows me to get plenty of exercise without worrying about getting too tired. I also love how the pedal assist works. The Core-5 feels well built, with quality components. Compared to other ebikes it’s also very lightweight. I would wholeheartedly recommend the Ride1Up bike to anyone who is on the fence about the decision to purchase one.
Brad Hodgson
14:38 15 Nov 21
I bought a 700 Series two months ago and love it. The value is unbeatable, shipping was fast (to Canada) and Ride1up’s support team is pretty flawless. I highly recommend.
Sammy S
14:35 15 Nov 21
My friend has a ride1up bike and it's fantastic. Can't wait to save up enough to buy one for myself!
Timothy Mclaughlin
14:35 15 Nov 21
I had my knee replaced and was no longer riding due to the pain. Ride1Up has changed all that as I can now rise 20 miles a day no problem. The 500 Series is an amazingly good quality bike for the price and the customer service is excellent. I highly recommend this bike and this company
Sam Dennis
03:25 15 Nov 21
Bought an LTD last spring so have been riding it for about 6 months.What I like:Power: Easy to go ~30mph on the road.Battery: Have done multiple rides of 25-30 miles with 2000-3000' of vertical elevation gain and get home with 25% charge or more.Responsiveness: Responds quickly to pedal input and also instantly to throttle.What could be improved:Assembly Instructions: Putting together the headset was not at all clear and took some trial and error and ultimately finding a video on YouTube.Accessory Lugs: These are located such that a normal size water bottle cage and normal size water bottle will not fit. Had to heat up and bend a water bottle cage and even then a water bottle barely jams in.Blue Text: Most of the text on the controller is white and easy to read but some key things (like power level) are in blue which is almost impossible to read in sunlight.Distance Reset: To reset your distance to zero before you ride you have to go 2 layers deep into the settings. This is something you do every ride so there should be a more convenient way.Overall I'm very happy with the bike and have recommended it to a number of friends.
Bailey Family
00:19 15 Nov 21
Bought four bikes, put 200 miles on the first week! They are wonderful!
Jay Piepenburg
23:33 14 Nov 21
George Moody
22:48 14 Nov 21
Great bicycle. Initially thought 500w would be too small, but it turns out it's just about right for us. Well packaged and shipped reasonably fast given current circumstances. Comfortable to ride, the smooth shifting drivetrain makes the most of the available power, with easy pick up of pedal assist in all levels. Fit and finish is excellent and it's a good looking bike too. Ride1Up will be one of the first brands I will consider when I buy another ebike (and I will). Thanks for putting out a great product that's fun to use daily.
Danny Phung
22:33 14 Nov 21
bolo1458
21:20 14 Nov 21
I've had my Ride1Up 700 ST for about a year and have put on 1000 miles on it. After making some adjustments on the power, this bike handles most hills here in San Francisco. I love my 700 ST.
Jerome Singletary
21:08 14 Nov 21
Todd Spence
19:55 14 Nov 21
My Ride1Up 500XR looks great, is high quality and every time I ride it, people ask me what type of ebike it is and I happily say, Ride1Up. If you are considering a Ride1Up, buy it now and make your life better.
Matthew DeCaro
19:33 14 Nov 21
What a pleasant experience! They answered my many questions by email prior to purchase, the order went very smoothly, and the bike arrived in a timely fashion. Put it together myself, the instructions were excellent and things went well. The bike itself is a dream. Excellent battery life, a solid feeling bike. This is my first electric bike and a kick myself for not having purchased it sooner. I would highly recommend ride 1 up.
Abdirahman Aljowhari
18:54 14 Nov 21
First of all this bike is amazing product.. I own The 500 Series.. i ride about 6 miles each way and I’d say I average 4/5 days a week. I moved from a really wet climate (Portland, OR) to a really dry climate (denver, CO) about a year ago, so that’s been an interesting transition.
James Harrison
18:48 14 Nov 21
I bought the Core 5 about1 year ago and I really enjoy riding it The bike is sleek, powerful and nimble and has helped me ride longer and farther than when I was younger. I have been commuting for years and just riding to and from work and not much else on my analog bike,The Core 5 made me actually love riding again and I take every opportunity I can to ride!
Chris Hosey
18:41 14 Nov 21
The ride 1 up 500 series has treated us very well, with stunning miles to the charge.
WayJose
18:30 14 Nov 21
roadster v2 was an amazing addition to my life. the quality is just spectacular, the speed and feel is just top notch. after shopping around looking at different models and designs I chose well. battery is great, the bike moves and still allows you to pedal and get a workout in as well. I highly recommend it.
Andrew Scott
18:01 14 Nov 21
Love my bike. Whole process was great. Assembly was relatively quick and easy. Thanks for the videos. Bike handles the hills around my home better than I ever could on my own
Jeremy Eisch
13:44 14 Nov 21
Absolutely love my Ride1Up Core-5. This is my 2nd ebike (1st from Ride1Up) and the Core-5 is hands down one of the best options out there for the price. The bike is well built and I get a lot of compliments on it. Small damage to the front brake rotor during shipping but the customer service team resolved the issue quickly. I would and have recommended Ride1Up to friends and family.
Philip Harris
13:19 14 Nov 21
I love my LMT’D electric bike. I actually want to ride my bike more, because it is more fun. These guys are great and so are the bikes. If you have any questions, they will work with you to address them. I also like that the prices are fair and you get a good quality bike.
dan powers
03:15 14 Nov 21
I purchased the Ride1Up Roadster V2 and it's been great. It's light, fast, and really fun to ride, the customer support has been really responsive. All my interactions with the company have been really positive.
Karen Fitzgerald
01:57 25 May 21
I live in VT - I stopped riding my bike a few years ago because I just dreaded the hills so much (I’m 55). A friend of mine bought a ride1up bike a few months ago and was telling me how much she enjoyed it! I had to have one! I got my beautiful 700 last week and I totally love it! Just passed 100 miles today (after 5 rides!). It is a GAME CHANGER!!! Nothing to fear now folks! I am exploring all of the dirt roads in my town and the surrounding towns and it is a BLAST! No regrets and the customer service is excellent! If you’re on the fence hop off - I feel like a kid again! 💚💚💚
James Harrison
20:28 24 May 21
I bought the Core 5 about 6 months ago and I really enjoy riding it. the bike is powerful yet smooth, sleek and nimble. The customer service have been on point also.
Bob Donaldson
12:41 21 May 21
Bought a 700 in December and have loved it from the beginning! I live in the hills of Virginia and my bike hasn’t failed me. Even with all the hills and lots of throttle assist, I still get 35-40 miles off a charge. Bike handles well and has a great riding position. Have over 1200 miles ride every day. Just love it
Todd Freer
18:05 20 May 21
We have had a great experience with our investment with Ride1UP and our 2 700's. The product has great features relative its competitors products, the order process was painless, communication between ordering and shipping date was spot on, and the assembly was relatively easy for a first time e-bike owner. I would confidently recommend Ride1UP to friends and family.
Theresa Reese Spriggs
13:32 18 May 21
They really have good customer service, I liked that they got back to me within 24hrs and I received my bike in 6days
Travis Balmelli
16:24 14 May 21
The website... SOLID. The process from order to delivery... super fast and easy. The condition of the bike/box on delivery... exceptional. Directions and tools are provided (you will need your own tire pump) and assembly was way easier than I expected. I ordered the Roaster V2 as a replacement for my E-bike I got at a local shop that was stolen because it was one of the least expensive bikes and the best looking that I could find. Now that I have rode it... I would have paid $200-$300 more and still felt like I got a rock in’ deal. Ughh I couldn’t stop smiling yesterday. I live downtown Seattle and this is by far the best way to get around town and this bike is sexy AF. SO GET YOU ONE!!
George Trunk
17:40 07 May 21
after a long search for a nice ebike I landed on this site. what caught my eye was the price and the looks of the bike. after reading the description and looking at the components and the build of the bicycle I felt confident to place an order. ordering by phone was easy. bicycle was delivered promptly and although there was damage to the box the bike was perfectly fine inside. my son and I put it together in no time and afterwards writing it up and down the driveway I would have to say it was pretty much complete, no screeches no rattles no unwanted noises. I actually bought this bike for my girlfriend and she loves it.
This is the girlfriend speaking now. I do enjoy riding the Ebike. I especially like being outdoors and using the bike for the sole purpose of exercise. unfortunately, I am out of shape but I still have a good workout riding it and it allows me to be able to tackle the larger hills. getting back into shape is all about consistency. and the ebike allows you to work hard and have a great time doing it.
This is the girlfriend speaking now. I do enjoy riding the Ebike. I especially like being outdoors and using the bike for the sole purpose of exercise. unfortunately, I am out of shape but I still have a good workout riding it and it allows me to be able to tackle the larger hills. getting back into shape is all about consistency. and the ebike allows you to work hard and have a great time doing it.
Chalermphon Bern Prasertsri
22:04 06 May 21
Ride1UP Roadster V2: I've purchased this bicycle because I was looking for a quality electric road bike at an affordable price. Another reason was for its mechanical simplicity in design. After about a week from open box, self assessment of the bike's mechanical, and waiting on parts. I've completed my Roadster V2 project and it is now equipped with a drop handlebar making it a true Roadster (YouTube: Ride1UP Roadster V2 Update + Drop Handlebar). Again, made possible due to the price and components simplicity. Thank you Ride1UP Team for creating this awesome road ebike!
Kristen Haining
15:54 06 May 21
Recently “test rode” a Limited Bike this past weekend. Coworker had bought it and thought my mom, whose been having a hard time riding a regular cruiser, would benefit from an ebike. The “ONE” test ride ended up turning into my parents, my husband, and I ALL BUYING Ride1Up bikes. We bought three 500 series and one Limited! We are IN LOVE with these bikes. Can’t wait for the other ones to be delivered!
Also, my husband was able to put together my 500 with minimal issues. We had a minor problem with the front brake rubbing…but after some minor adjustments, we were able to fix the issue!!!
Also, my husband was able to put together my 500 with minimal issues. We had a minor problem with the front brake rubbing…but after some minor adjustments, we were able to fix the issue!!!
Alan W Cohen
00:26 05 May 21
I love my 500. Easy to put together. Easy to maintain. Support from the community as well as the manufacturer has been phenomenal.
Paul Turnbull
10:20 24 Apr 21
I received my Roadster V2 and my 12 year old granddaughter and I unpackaged it and had it assembled in 30 minutes. I allowed her to tell me what to do next and then showed her the proper way to do it. Great experience for both of us. This bike is light and easy to ride and doesn't look like an e-bike. I had a 58 lb. electric bike before this for about a month and found it too much like a motorcycle. I'm off to the bike shop this morning to have my build checked and verified as correct. Lots of fun!
Andrew Schmidt
00:42 21 Apr 21
Roadster V2 30-Day Review
Sorry for the essay here but this is mostly info I would’ve wanted prior to purchase. I’ve put 200+ miles on in just one month. That alone should tell you how much I like it - especially considering I live on an island that’s only 14 miles long! My main use for the bike is riding to/from the gym in the mornings (5.5 miles each way). It really makes riding a bit easier after squats to have that pedal assist! My other bike is a triathlon bike and I just got sick of feeling like I had to be in race mode riding around with aero bars and stuff. The Roadster still gives me a workout but it’s also nice to get places without breaking a sweat if I want to.
Speaking of workouts, I keep it at PA2 on my way to the gym and bump up to PA3 on my way home usually. I find the bike easy to ride without any assist and the PA5 setting seems like I’m spinning my wheels. At the PA2, I actually feel that I’m putting in similar work to my finely tuned carbon fiber tri bike when I’m geared in perfectly. However, as noted, I’m on an island and it is FLAT here. So I’m not working hills or anything very taxing on the motor.
My box was slightly damaged but nothing to the bike. I’m laughing at people concerned about paint scratches. I’ve already laid it down once because of some tricky sand on a sharp turn and nothing injured but my bar wrap and my own palm of my hand haha. I took the bike to my local bike shop after I put it together. They trued up the wheels, tightened the pedal cranks, and adjusted the brakes. Shop owner liked the look of it! Which is another hilarious thing I find: I bought a stealth e-bike but I can’t stop telling people it’s an e-bike haha.
Some stats: I’m 40 and a “Clydesdale” in triathlon parlance (i.e. 6’2 240) so the bike is working to haul me around. Of course I’m working to haul myself around too! But I haven’t felt that I’m too big for the bike at all. The fit is good. It doesn’t have nearly as aggressive geometry as my tri bike but it I definitely have it more aggressive than the beach cruisers I see around haha.
I switched out the handlebars to bullhorn style. It’s mostly ride comfort for me but I also think it looks way cooler! It was easy to do and anyone could manage that. I added a phone holster and water bottle cage. I have a u-lock (kryptonite) but I couldn’t find a satisfactory place to put the holster for it on the bike so I just carry it in my backpack when I go to the gym. Anyone find a good place for it? I didn’t want it blocking my water bottle.
Anyway, that’s my 30-day update. I’m really happy with it. It’s got me riding way more than I would’ve been and it’s just really fun to ride. I shopped for a while. Kept putting off the babymaker for 2 reasons: the name ugh, and the long ship times. Glad I found ride1up!
Sorry for the essay here but this is mostly info I would’ve wanted prior to purchase. I’ve put 200+ miles on in just one month. That alone should tell you how much I like it - especially considering I live on an island that’s only 14 miles long! My main use for the bike is riding to/from the gym in the mornings (5.5 miles each way). It really makes riding a bit easier after squats to have that pedal assist! My other bike is a triathlon bike and I just got sick of feeling like I had to be in race mode riding around with aero bars and stuff. The Roadster still gives me a workout but it’s also nice to get places without breaking a sweat if I want to.
Speaking of workouts, I keep it at PA2 on my way to the gym and bump up to PA3 on my way home usually. I find the bike easy to ride without any assist and the PA5 setting seems like I’m spinning my wheels. At the PA2, I actually feel that I’m putting in similar work to my finely tuned carbon fiber tri bike when I’m geared in perfectly. However, as noted, I’m on an island and it is FLAT here. So I’m not working hills or anything very taxing on the motor.
My box was slightly damaged but nothing to the bike. I’m laughing at people concerned about paint scratches. I’ve already laid it down once because of some tricky sand on a sharp turn and nothing injured but my bar wrap and my own palm of my hand haha. I took the bike to my local bike shop after I put it together. They trued up the wheels, tightened the pedal cranks, and adjusted the brakes. Shop owner liked the look of it! Which is another hilarious thing I find: I bought a stealth e-bike but I can’t stop telling people it’s an e-bike haha.
Some stats: I’m 40 and a “Clydesdale” in triathlon parlance (i.e. 6’2 240) so the bike is working to haul me around. Of course I’m working to haul myself around too! But I haven’t felt that I’m too big for the bike at all. The fit is good. It doesn’t have nearly as aggressive geometry as my tri bike but it I definitely have it more aggressive than the beach cruisers I see around haha.
I switched out the handlebars to bullhorn style. It’s mostly ride comfort for me but I also think it looks way cooler! It was easy to do and anyone could manage that. I added a phone holster and water bottle cage. I have a u-lock (kryptonite) but I couldn’t find a satisfactory place to put the holster for it on the bike so I just carry it in my backpack when I go to the gym. Anyone find a good place for it? I didn’t want it blocking my water bottle.
Anyway, that’s my 30-day update. I’m really happy with it. It’s got me riding way more than I would’ve been and it’s just really fun to ride. I shopped for a while. Kept putting off the babymaker for 2 reasons: the name ugh, and the long ship times. Glad I found ride1up!
Fred A. Wood
13:26 06 Apr 21
I purchased a LMD’T in March 2021. The shipping box was severely damaged by FED-EX and items were lost. Ride1UP was very responsive in expediting the crank arm, pedals, and other items lost by FED-EX.
I just love my LMD’T and highly recommend Ride1UP for their quality eBikes and especially their excellent after sales support Team.
I just love my LMD’T and highly recommend Ride1UP for their quality eBikes and especially their excellent after sales support Team.
Matthew Copeland
13:51 30 Mar 21
I bought the 700 XR series and I couldn't be happier with it. That thing is ridiculously fast and the battery lasts longer than I do. I got it to ride the dirt roads around where I live and it does that excellently. I highly recommend getting one for yourself.
Keith MacAllum
02:16 26 Mar 21
I dig Ride1Up’s whole approach and philosophy. Beautiful designs, affordable prices, high value, customer driven. And with a warehouse in Sparks, Nevada, might there be Burning Man connection? I compared a lot of bikes, and at my price point, nothing compares. My wife bought one, too.
Greg Mitchell
22:06 16 Mar 21
This bike the 500 XR exceeded my expectations love the bike very simple but amazing arrived in 5 days to British Columbia Canada in perfect shape love the packaging with a easy set up a definite recommend great job ride 1up
Nick Joseph
01:34 11 Mar 21
Love my 500 so much my wife you ordered one this week it is a game changer
Steevn John
05:06 18 Feb 21
I’ve done a ton of research on ebikes for the better part of 2020, and came to the conclusion that Ride1Up is the best bang for your buck! On Dec 31, I pulled the trigger on my first ebike, this being a 500 model (black seat, grip combination). I received the bike approximately two weeks later. Installation was pretty much a breeze following the YouTube tutorial. I took it to a local bike shop to dial in the front brake and derailleur, as this was out of my expertise. I’ve since ridden just over 100 miles, and was so stoked, I purchased another 500 (tan seat, grip model) a month later. The order was placed on a Monday, and I received it Wednesday!! Just a two day turnaround!!😲
I mistakenly ordered two ebikes at the same time, probably a ‘click happy’ user error?🤔 Kevin and the Ride1Up team were quick to resolve the error and refund my money plus the CC charge expediently. This is a solid product, with great value, and a solid team at Ride1Up! I highly recommend this product to anyone and everyone! I can’t wait for the weather to be consistently better so as to expand my rides to the beach, mountains, and beyond!! Thank you Kevin and the Ride1Up team! Bravo! BTW, I got her up to 29.3 mph on flat ground! 👊🏽
#GetOne!🤙🏽
Best wishes,
Sj
I mistakenly ordered two ebikes at the same time, probably a ‘click happy’ user error?🤔 Kevin and the Ride1Up team were quick to resolve the error and refund my money plus the CC charge expediently. This is a solid product, with great value, and a solid team at Ride1Up! I highly recommend this product to anyone and everyone! I can’t wait for the weather to be consistently better so as to expand my rides to the beach, mountains, and beyond!! Thank you Kevin and the Ride1Up team! Bravo! BTW, I got her up to 29.3 mph on flat ground! 👊🏽
#GetOne!🤙🏽
Best wishes,
Sj
Paul Guenther
21:35 17 Feb 21
I have done extensive research, and I have chosen to go with 2 of the Lmt'd bikes from Ride1UP for my wife and I. These will be our first e-bikes. Steven in customer support was a big help in narrowing my top 3 bike brands down to Ride1UP! I had lots of questions and he was super fast to respond. I am so looking forward to receiving these next week👍
Kelley O'Nan Holtman
19:11 07 Feb 21
My husband and I recently purchased our new Ride1up 700 Series bikes and we LOVE them! We have had ebikes before but these are the best we've riden. They are very comfortable and fit us perfectly. Dan is 5'11 and I am 5'4 so his XR and my ST are just right. They are fast, responsive, smooth and well designed. 2 day FedEx shipping to Maui for under $200 is very reasonable. Customer service has been professional and prompt. I love my Ride1up panniers, too. We highly recommend Ride1up!
Scott Nelson
23:56 31 Jan 21
What can I say about the Roadster V2? It is a whimsical, carefree magical bike! I own a more powerful fat tire bike but it is a beast to ride. The Roadster shines in the take me out and ride me now. It begs and pleads with you to go for a ride. If you buy this bike there is no doubt in my mind you will fall in love with it.
I waited a month and 50 miles to write this review and I am totally satisfied even having to change a flat on the rear with the belt drive and motor. It is time consuming but pretty straightforward. I also have lost PAS from the motor a couple of times but doesn't really seem to be an issue for me. This was the Ebike I have been waiting for and I am 60 years old and it makes me feel like when I was 14 years old riding my bike to every destination imaginable and loving every minute of it. Some might think that is worth a million dollars not one thousand 🤔
I waited a month and 50 miles to write this review and I am totally satisfied even having to change a flat on the rear with the belt drive and motor. It is time consuming but pretty straightforward. I also have lost PAS from the motor a couple of times but doesn't really seem to be an issue for me. This was the Ebike I have been waiting for and I am 60 years old and it makes me feel like when I was 14 years old riding my bike to every destination imaginable and loving every minute of it. Some might think that is worth a million dollars not one thousand 🤔
Douglas Garde
18:34 30 Jan 21
700 series - Solid bike, powerful motor, long lasting battery, good looks, good posture,
Don DeLoatch
18:27 30 Jan 21
My husband and I have 2 Ride 1 Up 500s, one step through for me and a MTB for him.
We are campers and have loved using the bikes as transport around the campsites as well as the many trail rides at many of the parks and places we visit. Our black lab also loves to run the trails with us.
Quick trips to the store are much more fun on the bike then the truck and the pannier bags allow a large haul.
My husbands bike came with the spoke issue, our local REI made the repair and Ride 1 Up reimbursement us and was great about helping us. Both bikes were checked out by REI to include some adjustments and test ride. The test ride most of gone well as they reported loving the bikes and would not charge us for looking at eather bike.
My husband has over 1000 trouble free miles and I have just loved mine. The Step through is key for me as I am 5 foot 3 and needed to be able to step off the seat to the ground easily and it works great.
My husband and I have had the opportunity to ride other brands and we are very happy we went with the 500. We (he really) has ridden the bike hard and have only returned home with smiles and no complaints.
I recomend Ride 1 Up and at this point can't understand needing more motor or battery we can't seem to kill the battery or want any faster or quicker operation.
A great Bike.
Oh, when crossing at a light, how cool is it to zoom through the intersection with the throttle and not powering across in a made frenzy.
Molly
We are campers and have loved using the bikes as transport around the campsites as well as the many trail rides at many of the parks and places we visit. Our black lab also loves to run the trails with us.
Quick trips to the store are much more fun on the bike then the truck and the pannier bags allow a large haul.
My husbands bike came with the spoke issue, our local REI made the repair and Ride 1 Up reimbursement us and was great about helping us. Both bikes were checked out by REI to include some adjustments and test ride. The test ride most of gone well as they reported loving the bikes and would not charge us for looking at eather bike.
My husband has over 1000 trouble free miles and I have just loved mine. The Step through is key for me as I am 5 foot 3 and needed to be able to step off the seat to the ground easily and it works great.
My husband and I have had the opportunity to ride other brands and we are very happy we went with the 500. We (he really) has ridden the bike hard and have only returned home with smiles and no complaints.
I recomend Ride 1 Up and at this point can't understand needing more motor or battery we can't seem to kill the battery or want any faster or quicker operation.
A great Bike.
Oh, when crossing at a light, how cool is it to zoom through the intersection with the throttle and not powering across in a made frenzy.
Molly
Jesse Wexler
15:28 29 Jan 21
Recently bought a Ride1UP 700 XR and its great. Dealing with support has been amazing too (I was a bit of a pain before buying and they held my hand along the way). Happy to be a Ride1UP owner and have confidence in the company and their support team should anything ever come up. Would def. recommend them.
Mackenzie Fuentes
15:09 28 Jan 21
Ride1up is a great value for what you get I purchased a LMTD bike and I love it.I initially had some issues with the bike which I was able to resolve.The only thing I would like from Ride1up is that they have either a mobile service to help with customer issues or installs.I know rad power bikes does this because it is frustrating to deal with issues and no place to go other than a local bike shop which is a hit or miss.It can be a hit or miss because they may not know how to work on that particular type of electric bike like the manufacturer would. Other than that I'm happy with my purchase.
Bernard Marrow
21:15 19 Jan 21
Great bikes and even greater customer service
Ernie Thayer
17:57 06 Jan 21
I recently bought a Ride1Up LMT'D and I must say I am more impressed than I expected! From my 1st contact with the company at 9ish in the evening (!) through the next day purchase, my experience was seamless and professional. I can rely on them to back up their product. It's their way of competing with direct to consumer outfits that want the profit without the commitment to follow up. They hold an honest interest in providing quality alternative transportation and fun. Keep prices low, sell quality stuff & provide responsive support. I'm in!
The bike? Aw, man, what a joy. I had my LBS assemble it (no problems she said), the packaging was undamaged (I'm relatively close to their warehouse in NV) and it was ready to ride. So I did, and sheesh what an experience! I researched for weeks and had ridden 2 other ebikes (Himiway and Rad) but found them either too unwieldy or underpowered for my purposes. I'm 81 with heart failure, live in a hilly area near the coast, and needed something I could get home on if my body crapped out on a ride to town or beyond. With this bike, I'm freed of any concern. Hills are actually fun now, with all the power the 750W hub provides so seamlessly thru the torque sensor. I pedal as I want and when I have to quit, I use the throttle to crest the hill. I've loved biking since I was a kid but had to mostly stop as age took its toll. Now? Oh brother, I'm back in the saddle! The torque sensing feels so natural. Love the hydraulic brakes which I'm used to on my mtb. Great tires.
The bike is solid. Everything works. It's lighter than most so even with my limitations I can shove it into my minivan and take off to ride somewhere interesting. Winter can't slow me now...
The bike? Aw, man, what a joy. I had my LBS assemble it (no problems she said), the packaging was undamaged (I'm relatively close to their warehouse in NV) and it was ready to ride. So I did, and sheesh what an experience! I researched for weeks and had ridden 2 other ebikes (Himiway and Rad) but found them either too unwieldy or underpowered for my purposes. I'm 81 with heart failure, live in a hilly area near the coast, and needed something I could get home on if my body crapped out on a ride to town or beyond. With this bike, I'm freed of any concern. Hills are actually fun now, with all the power the 750W hub provides so seamlessly thru the torque sensor. I pedal as I want and when I have to quit, I use the throttle to crest the hill. I've loved biking since I was a kid but had to mostly stop as age took its toll. Now? Oh brother, I'm back in the saddle! The torque sensing feels so natural. Love the hydraulic brakes which I'm used to on my mtb. Great tires.
The bike is solid. Everything works. It's lighter than most so even with my limitations I can shove it into my minivan and take off to ride somewhere interesting. Winter can't slow me now...
Sean Reynolds
18:31 10 Dec 20
Totally impressed. Bike is gorgeous, solid, well-built, easily assembled. The one problem we had was dealt with head-spinningly fast. Support was very quick to respond and the responses were immediately on-target and useful. I would recommend in a heartbeat.
Gregory Hamilton
19:06 03 Dec 20
I recommend the next size smaller than my 700 unless you want all the bells and whistles and comfort and if you want all that and go faster limited edition is the one. I really like the core five, I believe that would be the next one lower at least that I could ride. I recommend if you have problems getting on a bike almost every series they have has a step through series along with it. I recommend if you having trouble getting around on a bicycle not due to balance and delusion I highly suggest their step through versions. It will motivate you to ride and ride more. I would suggest getting one because they're not that difficult to put together. You already have all the bearing cups set and pressed and all you got to do is just not over tighten anything. I would suggest getting a torque wrench. I love my bike. I would suggest if you want to manipulate the settings like I wanted to tone mine down just a little bit go a little bit slower use less power to get this bike. Almost All the Ride 1 Up bikes allowed you to adjust settings. I think there's just one that has really small controller I wouldn't be surprised if you can adjust that too. They have set the bike up with relatively a step up from just good parts at about affordable and competitively priced as you can get. If you're looking for the best thing for your buck I would suggest ride one up. I'm sure there's something else I love about this bike I'm not thinking of about right now but I do absolutely love it. Thanks for ride one up team for making a bike that's so fun, exciting, motivating and affordable.
Paul Enea
02:11 03 Dec 20
My wife and I recently purchased two Ride1up Limiteds and I have to tell you that the bikes are truly amazing! Firstly they’re super cool looking but also incredibly powerful, easy to maneuver, super stable, quiet, comfortable, but mostly a blast to ride and take trips longer than we were used to taking. That’s why we bought ebikes! We love biking but find ourselves cutting our rides short to make sure we have enough “gas in our tank” to make it home without being completely wiped out. With these bikes we go on 20+ mile rides and make it home with energy to spare because the motor is there to help especially when going up those daunting hills. Plus the rides are so much more enjoyable bcuz we can actually relax and enjoy the ride as opposed to being concerned about how far we can go without getting exhausted. The bikes are really high quality performance machines with all name brand components even Samsung brand batteries and they just make us smile when we’re riding them. I highly recommend them to anyone looking into ebikes. Why? Bcuz I’m a research nut and I don’t buy ANYTHING without doing exhaustive research and these bikes are hands down the best value amongst ALL ebike brands. Do your research and compare apples to apples (integrated design, well made powerful motors, long life quality batteries, torque sensors for a natural ride feel, hydraulic brakes just like a real motor bike, air suspension front fork, Shimano M370 derailleurs... even Schwalbe tires) and you’ll soon see for yourself. The next closest ebike with a fully integrated motor was $1000 more! So whether you’re looking for an ebike to commute or just to enjoy bike riding more than you ever thought possible these bikes are a great choice. They are without a doubt one of the best purchases we’ve ever made and we love them! Special thanks to Kevin, Ryan and Alex for their assistance with ordering. Happy riding! Christie and Paul Bronxville New York🥰
Rob Reeves
15:16 01 Dec 20
I bought the 700 series e-bike 2 months ago and I have been thrilled with it. I am 63 years old and I wanted a bike for long multi-day biking trips so I did a lot or research and Ride1UP turned out to be a great choice. Easy to work with, superior value, and great tech support. The bike is a pleasure to ride even without the pedal assist.
Jim Elmore
17:31 22 Nov 20
Received our second LMT’D this week, my wife and I both love riding them together. I had ordered a popular brand from a company based in Holland. However, during the wait for shipment, I continued to follow reviews and YouTube where I learned about Ride1Up. I continued to read reviews of the bike from the Holland company and got cold feet about dealing with potential issues 2,000 miles from the nearest store.
At that time the I canceled the other brand and placed my order for the LMT’d step through which had a 4 week wait. I was kept informed and the bike arrived just as promised. No issues with assembly and the bike worked so great that both my wife and I realized that rather than share - we needed to each have one. The next order was in stock and shipped within one day. Again, simple to assemble and now we are both happy Ride1Up riders. Very thankful, I switched to Ride1UP and recommend you consider them for any purchase.
The LMTD’D is most like riding a regular bide, you decide what level of help you want and can then use the gearing to ride like a regular bike (only faster). If needed a little boost from the throttle or a change in the PAS level. If you are looking for super fun bike for pleasure and exercise the torque sensor is the way to go!
At that time the I canceled the other brand and placed my order for the LMT’d step through which had a 4 week wait. I was kept informed and the bike arrived just as promised. No issues with assembly and the bike worked so great that both my wife and I realized that rather than share - we needed to each have one. The next order was in stock and shipped within one day. Again, simple to assemble and now we are both happy Ride1Up riders. Very thankful, I switched to Ride1UP and recommend you consider them for any purchase.
The LMTD’D is most like riding a regular bide, you decide what level of help you want and can then use the gearing to ride like a regular bike (only faster). If needed a little boost from the throttle or a change in the PAS level. If you are looking for super fun bike for pleasure and exercise the torque sensor is the way to go!
Beto Antunez
21:03 20 Nov 20
Recently had an issue with the rear brakes on a new 700 series. Sounded like metal on metal grinding when braking.
Contacted Ride1UP and Alex from the Ride1Up team got back to me within a day or so.
He explained what the problem might be.
I took the bike back to the shop that assembled it, had a different type of pads put on and now we have silent braking.
And of course was reimbursed by Ride1Up for the new pads. Thanks Alex.
Contacted Ride1UP and Alex from the Ride1Up team got back to me within a day or so.
He explained what the problem might be.
I took the bike back to the shop that assembled it, had a different type of pads put on and now we have silent braking.
And of course was reimbursed by Ride1Up for the new pads. Thanks Alex.
Nikhil Khanna
11:59 05 Nov 20
Just got my roadster v2 in black. I rediscovered the joy of riding a bike. I have had e-bikes before
- great looking and understated
- pedal assist fuss free
- light enough to ride without assist
- inexpensive compared to others
- single speed and belt drive.
Only con is riding position which is a bit forward like a road bike. But, that’s really trivial
Oh, and pretty responsive CS team. There were a few delays in getting it but I always got updates and replies when I reached out. In fact, at a point also got advice to stick to this over more expensive models when I was willing to spend more
- great looking and understated
- pedal assist fuss free
- light enough to ride without assist
- inexpensive compared to others
- single speed and belt drive.
Only con is riding position which is a bit forward like a road bike. But, that’s really trivial
Oh, and pretty responsive CS team. There were a few delays in getting it but I always got updates and replies when I reached out. In fact, at a point also got advice to stick to this over more expensive models when I was willing to spend more
Michelle Pieron
02:06 04 Nov 20
I have friends who have purchased and raved about their ebikes. I researched for months and went with Ride1Up the 700 st and couldn't be happier. My friends who have different brands are pretty impressed as well .I find myself making extra trips now just so I can ride my bike there. So far I love it.
Brian Kelly
02:57 28 Oct 20
I did a lot of research and tried several types of e-bikes before this purchase. The 500 series bike from Ride1 UP is the perfect fit for my needs. You can't beat the quality and level of components for the price. The support from Ride1 UP has been awesome. I had had one minor issue during shipping and Ride1 UP resolved it right away. This bike lets me cruise down the road at 30 mph and play in the desert on single and double tracks... all in the same ride. I love this bike!
Dick Lohr
18:38 20 Oct 20
I've had the Ride1Up series 7 for around 6 months. It's been a reliable, easy, fun bike to ride. It's been around 55 years since I last rode a bike regularly. Even though at 70 years old and with some health issues, this bike has made it possible to ride again.
Greg Mueller
17:43 20 Oct 20
Rode some rental eBikes in Anchorage, Napa and elsewhere. I noted all the brands and had some favs... then, I did a LOT of research.
I ended up going with Ride1UP because you can't beat the value. Definitely the most bike for the price. Not to mention the styling / looks 🙂
During my hunt I found the reviews to be mixed, but I know from my own experience with 30 years in Marketing that you tend to hear opposite extremes. My most trusted and a few professional sources told me that all bikes need attention and a bit more with eBikes. When a few eBike fanatics saw the Ride1UP 700 Series, they told me I wouldn't be sorry - they were right.
My wife and I have a 700 XR and ST. Only a few hundred miles in the past 30 days and with winter in WI just around the corner that will slow down even more.
I'll bring them inside this winter and treat them like family - haha. Good riding, G
I ended up going with Ride1UP because you can't beat the value. Definitely the most bike for the price. Not to mention the styling / looks 🙂
During my hunt I found the reviews to be mixed, but I know from my own experience with 30 years in Marketing that you tend to hear opposite extremes. My most trusted and a few professional sources told me that all bikes need attention and a bit more with eBikes. When a few eBike fanatics saw the Ride1UP 700 Series, they told me I wouldn't be sorry - they were right.
My wife and I have a 700 XR and ST. Only a few hundred miles in the past 30 days and with winter in WI just around the corner that will slow down even more.
I'll bring them inside this winter and treat them like family - haha. Good riding, G
Jerry Walters
18:11 09 Oct 20
I have had the most pleasant experience working with Ride1Up !!! My service tech, Ryan, has been amazing!!! He has been prompt in his responses, professional and gone the extra mile to ensure I got exceptional service. The bonus is they have an incredible product in my 700 Series bike!!!
Alex Pelliccia
18:21 08 Oct 20
I love the core five! I’ve had it for a couple of weeks now and it’s been fantastic. Their customer service is also top-notch!!!
Sherry Sherry
03:58 22 Sep 20
Searched several ebikes before making the purchase.
Found the R1Up and decided it was the best value for money.
Bought it for my 50th birthday and have been in love ever since!
Found the R1Up and decided it was the best value for money.
Bought it for my 50th birthday and have been in love ever since!
Dennis Wagner
23:36 26 Aug 20
Bought a 500 in the Spring and ride it to work 2-3 times a week. Love it so much I just ordered a 700ST for my wife!
Linra Fecke-Stoudt
21:49 25 Aug 20
I purchased a 500 about a year ago and love it. Tons of speed. Battery lasts forever with my style of usage (i am light and like to pedal a reasonable amount). Needed some adjusting on the front brakes, but other than that i have not had any issues. About $300 less than my boyfriend's aventon pace 500, but I got front suspension that he didn't. ( he does have hydraluic brakes vs mechanical that I have). We switch bikes when he get low on battery, but i still haven't run mine under half charge with 30+ miles on some trips.
Andy Weber
20:49 25 Aug 20
I own the 500, love the bike, and recently got the 17ah battery. Big fan!
Jackie Finn
18:49 03 Aug 20
I’ve only had my 700 for a short time,but it’s been great. It’s comfortable, smooth and boy, it can go really fast. I feel really safe riding it, and based on my age, 66, that’s really important. We had to wait a long time to get the bike, but definitely worth the wait!
Customer service was excellent. I have been bugging these guys relentlessly and they always cheerfully respond to my questions.
Speaking of which, can anyone recommend a front rack for these bikes?
Customer service was excellent. I have been bugging these guys relentlessly and they always cheerfully respond to my questions.
Speaking of which, can anyone recommend a front rack for these bikes?
Michael Rogers
01:33 28 Jul 20
Ride1UP is my first E-Bike experience, and it has been an excellent one. I purchased the 500 series. They shipped when they said they would even with covid going on. The bike itself seems to out-do the metrics they have listed on their website. This has made my daily commute to work, the store etc... so much better. I would highly highly recommend.
Dane Arnold Evans
02:40 23 Jul 20
I had a great experience with ride1
up, both the bike and customer service are second to none.
I got the 500 series and now it's my primary mode of transportation! Pedal assist helps me commute 15 miles to work and I love taking the trails rather than sitting in traffic.
very sturdy and still easy to maneuver. power transfer is steady and gradual so there is little chance of it coming out of context when accelerating. Fantastic value for a great commuter bike!
customer service is very responsive and helpful. can't recommend them enough!
up, both the bike and customer service are second to none.
I got the 500 series and now it's my primary mode of transportation! Pedal assist helps me commute 15 miles to work and I love taking the trails rather than sitting in traffic.
very sturdy and still easy to maneuver. power transfer is steady and gradual so there is little chance of it coming out of context when accelerating. Fantastic value for a great commuter bike!
customer service is very responsive and helpful. can't recommend them enough!
Adam Collins
13:15 30 Jun 20
Had a great experience with them. All the staff were friendly and polite. The assisted us at every turn and answered every question we had. If we are ever in the market for another bike we will definitely use these guys again. We highly recommend them!!
Brett Wofford
02:22 18 Jun 20
The best customer service I've ever seen! Quick replies and very flexible based on your needs. Cant say enough good things about them, great products and service!
Anastasia Braillard
15:40 16 Jun 20
Hands down some of the best customer service I have ever dealt with. My boyfriend and I both ordered 700s which were delivered in May. Assembly was easy enough, but my bike only worked for the initial test ride and was dead when I went to take it for our first planned trip. I e-mailed Ride1Up and they responded within the hour. Ride1Up expedited shipment of a replacement motor to my local bike shop (and then a controller when the new motor didn't fix the issue) and reimbursed me for the repair costs. Now that it is working again, we couldn't be happier with our purchase. The bikes are more fun to ride than either of us imagined 🤩
Scott Terrell
06:19 11 Jun 20
This is by far the most impressive support team I have ever encountered. With automated intrusive service teams, this was an absolute incredible experience I have ever had. I never leave reviews and this might be my first one ever. This was even before I received my bike. Once I do, it may be my second! Hat tipped service / support team. You deserved it!!!
Scott
Scott
Jeffrey Kimes
11:42 06 Jun 20
This 500 series ebike will put a smile on your face.
Sandra McMurphy
23:26 05 Jun 20
I have had my 700 series bike now for about a month. LOVE IT! Worth every penny! I can tell you I did my research. I think I looked at every electric bike out there. Ride1up was the best one for the money. It didn't let me down.
I Live in Santee, Ca rode my bike to the beach 2x's. about 42 miles round trip for me. I pedaled some and used pedal assist. When I got home I still had a good amount of battery left. 40% one time and 25% the next. I went different routes each time.
If your on the fence about this bike, don't hesitate to buy it. I have no regret. It's fun, fun, fun!!!! Ok I'm off on another
adventure on my beautiful ride1up bike. yippie
I Live in Santee, Ca rode my bike to the beach 2x's. about 42 miles round trip for me. I pedaled some and used pedal assist. When I got home I still had a good amount of battery left. 40% one time and 25% the next. I went different routes each time.
If your on the fence about this bike, don't hesitate to buy it. I have no regret. It's fun, fun, fun!!!! Ok I'm off on another
adventure on my beautiful ride1up bike. yippie
James Ullrich
00:59 14 May 20
Great quality at a great price. But let's not forget great style.
Penny Henderson
20:58 07 May 20
Fabulous product at a spectacular price! Love my 500 series ebike!
Rob Hammond
04:18 31 Mar 20
Killing Covid with Ride1up 🇺🇸
Roger Cole
01:59 23 Feb 20
Bought a 500 for commuting to work (10 miles each way with 1500 feet of climbing). The 500 makes easy work of the hills and has more than enough battery power to make the trip without needing to be recharged at my office. My only regret is that I didn't get one sooner!
Alfredo Sanchez
11:14 06 Feb 20
I received my 700ST this week. FedEx wouldn’t leave it without a signature and ID so I elected to reroute it and go pick it up locally instead of missing more delivery attempts.
The box was in decent enough shape. Upon unboxing everything was in perfect shape, and all hardware was easily located.
I took 3 evenings to assemble it after work. The YouTube assembly instructions were perfect for me and pretty easy to follow. I used to wrench on bikes as a kid so it was easy for me, but would be easy for anyone you views it.
Get a bike stand!!!!!! I ordered a cheap one based on the recommendation of another group member and he was right on with the stand working well.
Assembly went well and the test ride was amazing compared to the magnum premium I just sold.
That bike was also 500w but the 700 climbed the same hill at 18 mph that the magnum only managed to maintain 10mph🤷🏾♂️
Looks like my bike commute will go from 55 min to 35-40 min and I’m excited about that.
I test rode it again at night and the lights are quite bright so another unexpected plus here.
Only issue is the front wheel appears to be out of true but that’s easy enough to fix.
Thanks Kevin Dugger for what seems to be a homerun for me.
I can’t believe I spent 2 grand on the magnum 🤦🏽♂️
The box was in decent enough shape. Upon unboxing everything was in perfect shape, and all hardware was easily located.
I took 3 evenings to assemble it after work. The YouTube assembly instructions were perfect for me and pretty easy to follow. I used to wrench on bikes as a kid so it was easy for me, but would be easy for anyone you views it.
Get a bike stand!!!!!! I ordered a cheap one based on the recommendation of another group member and he was right on with the stand working well.
Assembly went well and the test ride was amazing compared to the magnum premium I just sold.
That bike was also 500w but the 700 climbed the same hill at 18 mph that the magnum only managed to maintain 10mph🤷🏾♂️
Looks like my bike commute will go from 55 min to 35-40 min and I’m excited about that.
I test rode it again at night and the lights are quite bright so another unexpected plus here.
Only issue is the front wheel appears to be out of true but that’s easy enough to fix.
Thanks Kevin Dugger for what seems to be a homerun for me.
I can’t believe I spent 2 grand on the magnum 🤦🏽♂️
Alan Phillips
19:49 27 Jan 20
great bike and fantastic follow up from the company!
Brenda Muhler Wishbow
14:46 27 Jan 20
The perfect ebike....it looks great, it’s incredibly comfortable, it’s powerful, and it smoothly transitions to and from power assist. The best part was how responsive customer service was to questions...amazing!
Michael Glynn
14:48 08 Jan 20
Great products and great support!
Bob Como
16:51 09 Nov 19
I've had the city500 bike for 6 months and put 500 enjoyable miles on it. Customer service has been top-notch and I'd rate it a solid 5 out of 5. I do recommend getting the upgraded digital display as it gives you a wider range of pedal-assist speeds.
Nick Rodes
03:20 08 Nov 19
great boards, amazing quality and best battery life money can buy under $1,000.
Larry Warren
15:08 02 Nov 19
Excellent value and expanding product line
Denise Truhn
02:13 25 Oct 19
We love these bikes so much we own four!
Karen Jensen
01:25 06 Oct 19
Coolest lookin electric bikes out there! Great customer service!
Chad Lybrand
04:12 04 Oct 19
smooth electric skateboards designed for steezy smooth moves
Michelle McClaflin Burks
21:19 22 Sep 19
What makes this board a great product has already been stated in all the previous positive reviews and is more than true.
I would like to brag on our customer experience with Ride1up. Their service after the sale.
We contacted Ride1up - knowing our situation was not a warranty issue - with in 2 emails they had offered a deep discount on a new board and advised us to keep the old one for spare parts.
If you want a great board with great customer service after the sale? You are in the right place.
I would like to brag on our customer experience with Ride1up. Their service after the sale.
We contacted Ride1up - knowing our situation was not a warranty issue - with in 2 emails they had offered a deep discount on a new board and advised us to keep the old one for spare parts.
If you want a great board with great customer service after the sale? You are in the right place.
Brian Keith Johnson
03:35 20 Sep 19
The board arrived as scheduled. (Bamboo Classic) A bit of difficulty with purchase, but Chris Brake from sales was outstanding with answering all of my questions. Very polite, also well spoken. The best customer service experience I've had to date......the board you may wonder? A bit much for being non-experienced, (but a good thing.) Great acceleration and braking. As well as response. I think it will turn out to be a great experience.
Ty Ride1Up!😁 If you see a video of someone with a panda mascot head, cruising through the Smokey's, it wasn't me😎
⚠️Saftey first
Ty Ride1Up!😁 If you see a video of someone with a panda mascot head, cruising through the Smokey's, it wasn't me😎
⚠️Saftey first
Adam Coster
19:54 19 Sep 19
Ride1Up provides excellent customer service. My bike came missing a part and after contacting them they had it to me the next day, no questions asked. They were polite, friendly, and extremely helpful throughout the whole process. Their products are high quality at a low price, and I highly recommend the 500 Series City to anyone looking for their first eBike.
Brad Voorhees
17:50 16 Sep 19
I just received my bike last week and am very happy with my purchase. I looked around the internet and did quite a bit of investigating regarding the best bike for me. I could not justify the prices for most. Learned about Ride1Up, checked out past reviews, Youtube posts and could not find many negative comments. It seems to be of great quality, sturdy when riding and is pretty fast. I upgraded to the the LCD montior which added a few more PAS settings as well as MPH/KMH, range and backlight. Had a small glitch with the LCD settings which are kinda complicated. But I contacted them via email and immediately received directions to fix the problem. So far so good. Taking to Mammoth next week..
Jonathan W Kohn
20:25 13 Sep 19
I recently purchased a Ride1UP 500 Series City E-bike and am extremely pleased with the purchase. I opted for the optional LCD panel and rack with my purchase.
Prior to buying the bike, I found the support staff very responsive to my concerns and questions, often answering my emails well after closing time and on weekends. It was reassuring to know that there were real people behind the web site who were actively involved with customer’s needs.
The construction is very robust and at 62 lbs it certainly is not a light weight. But the weight of the bike and large tires adds more stability on both paved and hard packed surfaces. I particularly like the interaction of the gearing system, the 9 boost settings (standard control only has 3 settings), and the throttle, which was thumb controlled. I placed the LCD panel close to the thumb throttle which allowed me to use my thumb and index finger to control the boost easily and also page through the display options.
The combination of 9 setting and gear ratio selections allows me to get the level of exertion I want without feeling that I am just riding on an electric vehicle. Given the weight of the bike, there’s plenty of opportunity to get whatever level of exercise you want. Yet when things get tough there’s plenty of power to get you up any hill.
The throttle also has the advantage of providing a small boost when starting up from a standing position as when waiting for a light to change. This allows for a quick transition from the stationary position through the initial wobble on start up to peddling up to speed. I give the throttle just a slight tap once I’m on the bike. Given the torque of the motor, the rider has to learn just how much throttle is needed in this and other circumstances.
I found the battery capacity to be excellent. After a ride of 10-12 miles with one of two moderate climbs, I still had about 70% capacity remaining. The charge rate is more than adequate to bring the battery up to full capacity in 1 and 2 hours.
The overall finish of the bike is excellent. I like the upright riding position, wide handle bars, and the substantial leather wrapped hand grips.
Prior to buying the bike, I found the support staff very responsive to my concerns and questions, often answering my emails well after closing time and on weekends. It was reassuring to know that there were real people behind the web site who were actively involved with customer’s needs.
The construction is very robust and at 62 lbs it certainly is not a light weight. But the weight of the bike and large tires adds more stability on both paved and hard packed surfaces. I particularly like the interaction of the gearing system, the 9 boost settings (standard control only has 3 settings), and the throttle, which was thumb controlled. I placed the LCD panel close to the thumb throttle which allowed me to use my thumb and index finger to control the boost easily and also page through the display options.
The combination of 9 setting and gear ratio selections allows me to get the level of exertion I want without feeling that I am just riding on an electric vehicle. Given the weight of the bike, there’s plenty of opportunity to get whatever level of exercise you want. Yet when things get tough there’s plenty of power to get you up any hill.
The throttle also has the advantage of providing a small boost when starting up from a standing position as when waiting for a light to change. This allows for a quick transition from the stationary position through the initial wobble on start up to peddling up to speed. I give the throttle just a slight tap once I’m on the bike. Given the torque of the motor, the rider has to learn just how much throttle is needed in this and other circumstances.
I found the battery capacity to be excellent. After a ride of 10-12 miles with one of two moderate climbs, I still had about 70% capacity remaining. The charge rate is more than adequate to bring the battery up to full capacity in 1 and 2 hours.
The overall finish of the bike is excellent. I like the upright riding position, wide handle bars, and the substantial leather wrapped hand grips.
Henry Gabriel
17:20 07 Sep 19
The bikes are awesome! 5/5 the smile on my face! Customer service 6/5. The Boss is so personable!:))
Andrew Parke Slater
22:42 04 Sep 19
Got the 500 Series City and couldn't be happier. Bike was easy enough to assemble (although I did have a mechanic check behind me and resolve a minor alignment issue). Support was helpful and communicative whenever I reached out.
Claire Kelly
23:22 21 Aug 19
Phenomenal quality and customer service! When I was debating what ebike to purchase I called Ride1Up’s support number and the owner, Kevin, picked up and talked me through the whole process. I’ve also had to contact customer support via the facebook page messenger and via email a few times and they’ve been extremely responsive and helpful!
As for the quality, I bought a Ride1up 500 Series MTB and I absolutely love it! I found myself without a car (or the funds for one) in a place that requires autonomous transport. I looked at a ton of different ebikes, from budget Amazon ones to slightly higher end bikes, and the conclusion was that this is the absolute best bang for your buck you can get. People with the funds get stuck in the slippery slope of “well if you’re already spending the money why not spend the extra $3-400+ on a higher end bicycle” but unless you’re a bicycle aficionado with very specific tastes (or long commutes,) let me tell you this bike will MORE than satisfy you. I am having way too much fun and everyone from friends and family to bicycle shop experts are impressed by its power and comfort. Cannot recommend them enough!
As for the quality, I bought a Ride1up 500 Series MTB and I absolutely love it! I found myself without a car (or the funds for one) in a place that requires autonomous transport. I looked at a ton of different ebikes, from budget Amazon ones to slightly higher end bikes, and the conclusion was that this is the absolute best bang for your buck you can get. People with the funds get stuck in the slippery slope of “well if you’re already spending the money why not spend the extra $3-400+ on a higher end bicycle” but unless you’re a bicycle aficionado with very specific tastes (or long commutes,) let me tell you this bike will MORE than satisfy you. I am having way too much fun and everyone from friends and family to bicycle shop experts are impressed by its power and comfort. Cannot recommend them enough!