WHAT PEOPLE ARE SAYING
Michael Perez
16:06 26 Feb 21
I got the Stealth - what a great bike! The 5 electric boost speeds work like gears, the drive belt works very well, brakes are strong and smooth. I modified the bike with swept back handlebars and riser for a more relaxed ride, as well as a mirror to look back at people I passed by... The people at Ride1up were quick and thorough and friendly in responding to my questions, overall a great experience!
Justin Jameson
22:43 24 Feb 21
I ordered a bike at the end of 2020 it just delivered this week and I was provided with a bike that has the wrong color. Support has been helpful in trying to resolve my issue ASAP. I’ll update the review once I’ve got the bike up and running. It does look like it will be a great bike.
Michael Holleron
15:51 19 Feb 21
Great bike, great price, superb service. Great bike to into electric bikes. Works great for street and trails. I even made a setup to carry my golf clubs on the course. Ride it to the course, leave my car at home. Great way to explore your neighborhood.
Steevn John
05:06 18 Feb 21
I’ve done a ton of research on ebikes for the better part of 2020, and came to the conclusion that Ride1Up is the best bang for your buck! On Dec 31, I pulled the trigger on my first ebike, this being a 500 model (black seat, grip combination). I received the bike approximately two weeks later. Installation was pretty much a breeze following the YouTube tutorial. I took it to a local bike shop to dial in the front brake and derailleur, as this was out of my expertise. I’ve since ridden just over 100 miles, and was so stoked, I purchased another 500 (tan seat, grip model) a month later. The order was placed on a Monday, and I received it Wednesday!! Just a two day turnaround!!😲
I mistakenly ordered two ebikes at the same time, probably a ‘click happy’ user error?🤔 Kevin and the Ride1Up team were quick to resolve the error and refund my money plus the CC charge expediently. This is a solid product, with great value, and a solid team at Ride1Up! I highly recommend this product to anyone and everyone! I can’t wait for the weather to be consistently better so as to expand my rides to the beach, mountains, and beyond!! Thank you Kevin and the Ride1Up team! Bravo! BTW, I got her up to 29.3 mph on flat ground! 👊🏽
#GetOne!🤙🏽
Best wishes,
Sj
I mistakenly ordered two ebikes at the same time, probably a ‘click happy’ user error?🤔 Kevin and the Ride1Up team were quick to resolve the error and refund my money plus the CC charge expediently. This is a solid product, with great value, and a solid team at Ride1Up! I highly recommend this product to anyone and everyone! I can’t wait for the weather to be consistently better so as to expand my rides to the beach, mountains, and beyond!! Thank you Kevin and the Ride1Up team! Bravo! BTW, I got her up to 29.3 mph on flat ground! 👊🏽
#GetOne!🤙🏽
Best wishes,
Sj
Paul Guenther
21:35 17 Feb 21
I have done extensive research, and I have chosen to go with 2 of the Lmt'd bikes from Ride1UP for my wife and I. These will be our first e-bikes. Steven in customer support was a big help in narrowing my top 3 bike brands down to Ride1UP! I had lots of questions and he was super fast to respond. I am so looking forward to receiving these next week👍
Laura Langtry
06:37 16 Feb 21
oh, wow... where to begin! I own a much heavier fat-tire bike, and as another poster commented, it is "a beast to ride". The Ride1Up LMTD is the model I chose for my 2nd ebike. I really love the weight being down around 50 lbs. My other e-bike is close to 20 lbs heavier, and I sort of have come to hate it. I ride the LMTD absolutely everywhere, and I have to say it is the FASTEST ebike I've ever ridden by a very long margin. I was hit once in an intersection, so I like to zoom through them, and using the throttle on this bad boy to get through intersections beats out the cars by alot. It's supremely nimble, and even as a 70-yr-old with bad knees & lungs I ride it without any pedal assist because it just loves to move along. Great wheels and tires -- very stable bike. Got caught unawares today in the woods, got into a deep, wet mire, and on any other bike I would have gone down. I hit the throttle, not knowing how it would handle, and it easily pulled me out without crashing. I'm now in love with it. I feel like it is beyond reliable. Seems unbelievable, but I literally rode it about 80 miles on a single charge, and while I don't use the pedal assist more than half the time, I do use the throttle for short grades, taking off, and intersections. Unbelievable bike. I want to be buried with it. It's my very best friend forever.
Anton Kay
19:46 12 Feb 21
I ordered a Roadster v2 to Canada and received it with a defective display unit. I wrote the company and they asked me to use a knife to attempt and fix this brand new product. They promised to send me a replacement display unit if I only try. Hesitantly I tried, but it didn't resolve the issue. They wrote that they'll send a replacement display unit. Then they wrote to say I need to keep trying with the knife because they're sure it will resolve the manufacturing defect on my brand new $1000 bike, and will not, in fact send me a replacement unit until I keep trying and either fix it or completely break it. When I asked to return the bike they said I can't because I ordered it to Canada.I've never encountered such terrible customer service. The bike *looks* great, and I'll take it to private servicing in the hopes that they can figure this out. But if you're unlucky and get a lemon like I did, know that you'll have ZERO support from the company selling it.
OlePhart
17:09 08 Feb 21
In my Humble Opinion, Ride1Up is the Finest, most well built bike, with the best Customer Support of Any e-Bike out there, at even Twice the Price.
Kelley O'Nan Holtman
19:11 07 Feb 21
My husband and I recently purchased our new Ride1up 700 Series bikes and we LOVE them! We have had ebikes before but these are the best we've riden. They are very comfortable and fit us perfectly. Dan is 5'11 and I am 5'4 so his XR and my ST are just right. They are fast, responsive, smooth and well designed. 2 day FedEx shipping to Maui for under $200 is very reasonable. Customer service has been professional and prompt. I love my Ride1up panniers, too. We highly recommend Ride1up!
Avi Ratnani
03:01 07 Feb 21
Great, affordable product, such a wonderful experience riding a bicycle with an electric motor. Highly recommend my Ride1Up LMT'D.
Scott Nelson
23:56 31 Jan 21
What can I say about the Roadster V2? It is a whimsical, carefree magical bike! I own a more powerful fat tire bike but it is a beast to ride. The Roadster shines in the take me out and ride me now. It begs and pleads with you to go for a ride. If you buy this bike there is no doubt in my mind you will fall in love with it.
I waited a month and 50 miles to write this review and I am totally satisfied even having to change a flat on the rear with the belt drive and motor. It is time consuming but pretty straightforward. I also have lost PAS from the motor a couple of times but doesn't really seem to be an issue for me. This was the Ebike I have been waiting for and I am 60 years old and it makes me feel like when I was 14 years old riding my bike to every destination imaginable and loving every minute of it. Some might think that is worth a million dollars not one thousand 🤔
I waited a month and 50 miles to write this review and I am totally satisfied even having to change a flat on the rear with the belt drive and motor. It is time consuming but pretty straightforward. I also have lost PAS from the motor a couple of times but doesn't really seem to be an issue for me. This was the Ebike I have been waiting for and I am 60 years old and it makes me feel like when I was 14 years old riding my bike to every destination imaginable and loving every minute of it. Some might think that is worth a million dollars not one thousand 🤔
John Galusha
16:00 31 Jan 21
We looked at several different bikes and settled on the Ride1Up mainly because it is assembled in America. We got the bikes in June and LOVE them. The bikes were easy to assemble and only minor adjustments were necessary after putting them together. We ride all over Colorado and have had zero problems. We took the bikes to South Padre, Texas and rode the beach for several miles. I highly recommend Ride1Up. Absolutely excellent quality and ride.
Douglas Garde
18:34 30 Jan 21
700 series - Solid bike, powerful motor, long lasting battery, good looks, good posture,
Don DeLoatch
18:27 30 Jan 21
My husband and I have 2 Ride 1 Up 500s, one step through for me and a MTB for him.
We are campers and have loved using the bikes as transport around the campsites as well as the many trail rides at many of the parks and places we visit. Our black lab also loves to run the trails with us.
Quick trips to the store are much more fun on the bike then the truck and the pannier bags allow a large haul.
My husbands bike came with the spoke issue, our local REI made the repair and Ride 1 Up reimbursement us and was great about helping us. Both bikes were checked out by REI to include some adjustments and test ride. The test ride most of gone well as they reported loving the bikes and would not charge us for looking at eather bike.
My husband has over 1000 trouble free miles and I have just loved mine. The Step through is key for me as I am 5 foot 3 and needed to be able to step off the seat to the ground easily and it works great.
My husband and I have had the opportunity to ride other brands and we are very happy we went with the 500. We (he really) has ridden the bike hard and have only returned home with smiles and no complaints.
I recomend Ride 1 Up and at this point can't understand needing more motor or battery we can't seem to kill the battery or want any faster or quicker operation.
A great Bike.
Oh, when crossing at a light, how cool is it to zoom through the intersection with the throttle and not powering across in a made frenzy.
Molly
We are campers and have loved using the bikes as transport around the campsites as well as the many trail rides at many of the parks and places we visit. Our black lab also loves to run the trails with us.
Quick trips to the store are much more fun on the bike then the truck and the pannier bags allow a large haul.
My husbands bike came with the spoke issue, our local REI made the repair and Ride 1 Up reimbursement us and was great about helping us. Both bikes were checked out by REI to include some adjustments and test ride. The test ride most of gone well as they reported loving the bikes and would not charge us for looking at eather bike.
My husband has over 1000 trouble free miles and I have just loved mine. The Step through is key for me as I am 5 foot 3 and needed to be able to step off the seat to the ground easily and it works great.
My husband and I have had the opportunity to ride other brands and we are very happy we went with the 500. We (he really) has ridden the bike hard and have only returned home with smiles and no complaints.
I recomend Ride 1 Up and at this point can't understand needing more motor or battery we can't seem to kill the battery or want any faster or quicker operation.
A great Bike.
Oh, when crossing at a light, how cool is it to zoom through the intersection with the throttle and not powering across in a made frenzy.
Molly
Al Fadool
23:39 29 Jan 21
Customer service giving me the run a round, will not honor warranty, I fulfilled the inspection requirements. First bike was great second bike has quality issues. I do not recommend a Ride1up bike.
D Leach
18:54 29 Jan 21
After much debate, we decided to forgo the much needed Black Friday discount in order to avoid the rush and ensure that we receive the "in stock" 700 ST ebike by Christmas. Unfortunately, there were three shipping date changes, and we did not receive the bike until the middle of January. We had an EXTREMELY unhappy person at Christmas with a picture IOU as their gift. So one star for the website not being up to date on availability and timeliness in shipping, but an added bonus for communication. We are pleased with the bike itself although it has some difficulty on out steep hills, therefore, I would say buy it if you do not have to have a bike in a timely manner.
Patricia Dellow
16:22 29 Jan 21
LOVE my Ride1up ebike... Have had it for a while now, and have ridden all over Yolo County. Mostly flat with some small hills. I get a lot of time on my battery but I mostly use the power assist mode since I like to exercise as well. The cool thing is I can get enough speed (20 + MPH) so I can keep up with faster riders and cover more ground in the time available to ride. It rides very smooth and is comfortable for longer rides.The bike has held up very well!
Phillip Morris
16:08 29 Jan 21
I love my eBike from Ride1Up. I got the 500 series roughly 9 months ago and have ridden several hundred miles. I use it to commute to my office a couple days a week. It may be a bit heavy compared to a traditional bike but you don’t notice the extra weight when pedal assist is turned on. The motor is powerful for its size and the battery lasts long enough for my needs. The bike felts strong and sturdy. I would not take it mountain biking or anything like that but it handles going over gravel, grass, and light dirt well. The price point is excellent for what you get. Sure there are probably lighter ebikes but you would be hard pressed to find one close to the cost of a ride1up. This eBike got me back into cycling after years and years of not riding.
Jesse Wexler
15:28 29 Jan 21
Recently bought a Ride1UP 700 XR and its great. Dealing with support has been amazing too (I was a bit of a pain before buying and they held my hand along the way). Happy to be a Ride1UP owner and have confidence in the company and their support team should anything ever come up. Would def. recommend them.
Kenzi Fuentes
15:09 28 Jan 21
Ride1up is a great value for what you get I purchased a LMTD bike and I love it.I initially had some issues with the bike which I was able to resolve.The only thing I would like from Ride1up is that they have either a mobile service to help with customer issues or installs.I know rad power bikes does this because it is frustrating to deal with issues and no place to go other than a local bike shop which is a hit or miss.It can be a hit or miss because they may not know how to work on that particular type of electric bike like the manufacturer would. Other than that I'm happy with my purchase.
Bernard Marrow
21:15 19 Jan 21
Great bikes and even greater customer service
Rick Granger
18:26 19 Jan 21
I own both a 500 and a 700. Recently my 500 with 4200 miles on it started to make a grinding noise when the motor was engaged. Over the last several weeks I have been in contact with Ryan at customer service who recommended a series of things to try. I shared videos and pictures of what I was hearing and seeing. Finally it came down to replacing the stator, which was under warranty by the way, and it solved the problem. Replacing the stator was really quite simple, and gave me an opportunity to understand what a geared hub motor looks like! Hats off to Ryan and the Ride1up team!
Ernie Thayer
17:57 06 Jan 21
I recently bought a Ride1Up LMT'D and I must say I am more impressed than I expected! From my 1st contact with the company at 9ish in the evening (!) through the next day purchase, my experience was seamless and professional. I can rely on them to back up their product. It's their way of competing with direct to consumer outfits that want the profit without the commitment to follow up. They hold an honest interest in providing quality alternative transportation and fun. Keep prices low, sell quality stuff & provide responsive support. I'm in!
The bike? Aw, man, what a joy. I had my LBS assemble it (no problems she said), the packaging was undamaged (I'm relatively close to their warehouse in NV) and it was ready to ride. So I did, and sheesh what an experience! I researched for weeks and had ridden 2 other ebikes (Himiway and Rad) but found them either too unwieldy or underpowered for my purposes. I'm 81 with heart failure, live in a hilly area near the coast, and needed something I could get home on if my body crapped out on a ride to town or beyond. With this bike, I'm freed of any concern. Hills are actually fun now, with all the power the 750W hub provides so seamlessly thru the torque sensor. I pedal as I want and when I have to quit, I use the throttle to crest the hill. I've loved biking since I was a kid but had to mostly stop as age took its toll. Now? Oh brother, I'm back in the saddle! The torque sensing feels so natural. Love the hydraulic brakes which I'm used to on my mtb. Great tires.
The bike is solid. Everything works. It's lighter than most so even with my limitations I can shove it into my minivan and take off to ride somewhere interesting. Winter can't slow me now...
The bike? Aw, man, what a joy. I had my LBS assemble it (no problems she said), the packaging was undamaged (I'm relatively close to their warehouse in NV) and it was ready to ride. So I did, and sheesh what an experience! I researched for weeks and had ridden 2 other ebikes (Himiway and Rad) but found them either too unwieldy or underpowered for my purposes. I'm 81 with heart failure, live in a hilly area near the coast, and needed something I could get home on if my body crapped out on a ride to town or beyond. With this bike, I'm freed of any concern. Hills are actually fun now, with all the power the 750W hub provides so seamlessly thru the torque sensor. I pedal as I want and when I have to quit, I use the throttle to crest the hill. I've loved biking since I was a kid but had to mostly stop as age took its toll. Now? Oh brother, I'm back in the saddle! The torque sensing feels so natural. Love the hydraulic brakes which I'm used to on my mtb. Great tires.
The bike is solid. Everything works. It's lighter than most so even with my limitations I can shove it into my minivan and take off to ride somewhere interesting. Winter can't slow me now...
Wally
06:17 06 Jan 21
I love this bike! I ordered my Roadster V2 in October, and received it just a few days later. I had a problem with a part, and they sent me a replacement in 2 days! I am riding now more than I have in years. Ride1Up has proven themselves responsive and trustworthy, and I’ve been really impressed with the quality of my Roadster. I’ve just ordered a Core-5 for my kid.
Hayim Heron
00:11 05 Jan 21
love the feel of the bike when I ride! Assembling everything went well but I did take it to a bike shop to have it looked over which was an additional $60 but it also gives the bike a 1 year warranty. One thing to note for future buyers is to look through their site. If you need help with anything, its all there, it was harder for me to find specific videos on youtube, just skip it and go to their site, it is super user friendly especially for assembly and stuff like that. Customer support is top notch!
Edward Campbell
23:15 24 Dec 20
I have had my 700 since mid-September and absolutely love it! Since then, I have put 815 miles on it, including an 84 mile trip from LA Central Station to Dana Point (yes, I carried an extra battery). I had a total knee replacement in June and this ebike has put me back on the road. Virtually everyone who sees it asks me about it, and most take pics to Google later. Seriously, put a QR code on it! I'm 68, and my 700 is going to keep me going to 88. Thanks, Ride1Up!
Bernard Douthit
01:25 18 Dec 20
I bought a 500 Series about a month ago and couldn't be happier. The bike feels sturdy and solid. It was nice to be able to stay home and put it together and it wasn't too difficult - kind of a fun family DIY project during COVID. While I may not go 28 mph that often, I wanted a bike that would allow me to, but also had quick acceleration and agility. Even with snowpacked roads here in Denver this week I have taken my 500 out to get fresh air and so far it has been handling great. The long fenders come in very handy when roads are slushy and wet. The rack is sturdy and I've carried groceries, pizzas and hardware on it already. The one thing I do wish for is stabilizer wheels or maybe even ski/wheels for winter riding. Being on 2 wheels on some icy side streets can be a bit unnerving, but that would happen with any bike. Inventing a winter riding stabilizer system will maybe be my next project. RIde1Up bikes are just as good or better than bikes that cost 2 to 3 times as much. If you want something simple and very lightweight I'd suggest checking out the Roadster.
Cal Abro
19:26 15 Dec 20
Not only are these bikes the best kept secret and greatest value in electrics, but the customer service is exemplar! The guys get right back to you and send you videos in hours. I'm a handy guy, and undertook putting the bikes together myself. But assembly videos don't include parts that inadvertently fall out of place when unpackaging, and so an email to customer service is needed when youtube searches and ignorance of part names yield zero results. The guys/gals at Ride1up, knew exactly what I was talking about, and provided explicit "no brainer" instruction on how to put those parts back where they belonged, AND in record time for CS. Appreciate you folks lots!
Sean Reynolds
13:29 11 Dec 20
Five stars and then some! Love the bike, well-made, great design, outstanding. We had a small problem with the delivery and the customer support was immediate, helpful, and resolved the difficulty quickly and to my complete satisfaction. Highly recommend!
Sean Reynolds
18:31 10 Dec 20
Totally impressed. Bike is gorgeous, solid, well-built, easily assembled. The one problem we had was dealt with head-spinningly fast. Support was very quick to respond and the responses were immediately on-target and useful. I would recommend in a heartbeat.
Kenzie Fuentes
02:58 09 Dec 20
Purchased a ride 1up lmtd bike i am very happy with my purchase very fun nice quality bike I like the group they have on Facebook which is very informative I was looking at quite a few different brand e bikes but I am happy I chose ride 1up.
John Man1741
04:10 08 Dec 20
We did a lot of research and rode several e-bikes before buying one for my wife and myself. The Ride1up 500 Series is excellent. Real bike feel and components and gearing allow you to control the kind of ride you want to have. Well balanced and not clunky/heavy like most e-bikes. Pricing is verity competitive and Strongly recommend for anyone in the market!
Gregory Hamilton
19:06 03 Dec 20
I recommend the next size smaller than my 700 unless you want all the bells and whistles and comfort and if you want all that and go faster limited edition is the one. I really like the core five, I believe that would be the next one lower at least that I could ride. I recommend if you have problems getting on a bike almost every series they have has a step through series along with it. I recommend if you having trouble getting around on a bicycle not due to balance and delusion I highly suggest their step through versions. It will motivate you to ride and ride more. I would suggest getting one because they're not that difficult to put together. You already have all the bearing cups set and pressed and all you got to do is just not over tighten anything. I would suggest getting a torque wrench. I love my bike. I would suggest if you want to manipulate the settings like I wanted to tone mine down just a little bit go a little bit slower use less power to get this bike. Almost All the Ride 1 Up bikes allowed you to adjust settings. I think there's just one that has really small controller I wouldn't be surprised if you can adjust that too. They have set the bike up with relatively a step up from just good parts at about affordable and competitively priced as you can get. If you're looking for the best thing for your buck I would suggest ride one up. I'm sure there's something else I love about this bike I'm not thinking of about right now but I do absolutely love it. Thanks for ride one up team for making a bike that's so fun, exciting, motivating and affordable.
Matt Walker
18:34 03 Dec 20
Amazing bikes for the price. Caroline was very helpful in helping me find the right accessories to order with my bike. I've been riding the 700 series for a few months now and even fell off after dodging a car which swerved into the bike lane. I hurt my foot and the bike's motor carried me home without a single pedal - going uphill!!
M Koko
17:43 03 Dec 20
I looked for an ebike for over two years. The Ride1UP Core 5 was the one that finally met all my criteria for a simple, affordable ebike with exactly the features I wanted and none that I didn't need. Unlike most of the other ebikes I looked at and considered, it even looks great. My bike did arrive with a couple of minor issues - a derailleur bent during shipping and a defective rear tire - but Ride1UP customer service was very responsive and promptly sent replacements for the damaged/defective parts. I've put about 100 miles on the bike so far and am very happy with my choice. This was definitely the ebike I had been waiting for. Even better, it came at an unbeatable price. I think you would be hard pressed to find a better ebike for the money.
Pinny Markowitz
00:12 03 Dec 20
Rob Reeves
15:16 01 Dec 20
I bought the 700 series e-bike 2 months ago and I have been thrilled with it. I am 63 years old and I wanted a bike for long multi-day biking trips so I did a lot or research and Ride1UP turned out to be a great choice. Easy to work with, superior value, and great tech support. The bike is a pleasure to ride even without the pedal assist.
Michael Fuchihara
16:59 29 Nov 20
I’m from Vancouver Canada and bought the 700XR. While other companies won’t bother shipping to Canada, Ride1UP ships for only $100 and it arrived from Nevada to Vancouver in only 7 days. I simply love the 700. It’s basically a hard tail mountain bike dressed up in commuter parts. Best electric purchase I’ve made since Tesla 😛 but the Ebike is a lot more fun. Sincere thanks to Kevin @ Ride1UP.
Patrick S
22:01 22 Nov 20
Day 1 -- So far, so good! Bike arrived in great condition - very well packaged. Everything fit, everything worked as it should. On-line assembly video was easy to follow and helpful. Start - to - finish, my teenagers and I had it all put together and adjusted in < 2 hours (not rushing it!). The bike is a smile-machine...we all loved it. Will post more as we break it in, but so far, it's a winner!!
Norm Englund
21:04 22 Nov 20
I’m an older guy with a bad knee but I still wanted to keep riding a bicycle because I get great joy from that. I live on the Olympic Peninsula in Washington State where there are a lot of hills in the areas that I want to ride. I’m also on the heavier end of the scale so I wanted something that would actually help me with some of the hills. The fact that the LMTD came with a torque converter mattered to me, because I want to pedal; I don’t really want to ride it using just the throttle. And finally, I opted for the LMT’D because some of the components were a step up - and that mattered to me also. There have been some negative reviews on the LMT’D that I really don’t understand. I suspect it’s because people are expecting it to be a blazingly fast electric bike that’s more powerful than a speeding bullet. It’s not. But it is a great bike for those of you who want an E-bike that responds and rides like a “regular” bicycle, only with extra power! I also think RIDE1Up is a responsive and responsible company. There was a small dent/ding in the battery from the shipping, but Ride1Up addressed the issue to my satisfaction. I’m really happy with this bike - and the company. I’ve already recommended Ride1Up to some of my friends who are interested in E-bikes.
Jim Elmore
17:31 22 Nov 20
Received our second LMT’D this week, my wife and I both love riding them together. I had ordered a popular brand from a company based in Holland. However, during the wait for shipment, I continued to follow reviews and YouTube where I learned about Ride1Up. I continued to read reviews of the bike from the Holland company and got cold feet about dealing with potential issues 2,000 miles from the nearest store.
At that time the I canceled the other brand and placed my order for the LMT’d step through which had a 4 week wait. I was kept informed and the bike arrived just as promised. No issues with assembly and the bike worked so great that both my wife and I realized that rather than share - we needed to each have one. The next order was in stock and shipped within one day. Again, simple to assemble and now we are both happy Ride1Up riders. Very thankful, I switched to Ride1UP and recommend you consider them for any purchase.
The LMTD’D is most like riding a regular bide, you decide what level of help you want and can then use the gearing to ride like a regular bike (only faster). If needed a little boost from the throttle or a change in the PAS level. If you are looking for super fun bike for pleasure and exercise the torque sensor is the way to go!
At that time the I canceled the other brand and placed my order for the LMT’d step through which had a 4 week wait. I was kept informed and the bike arrived just as promised. No issues with assembly and the bike worked so great that both my wife and I realized that rather than share - we needed to each have one. The next order was in stock and shipped within one day. Again, simple to assemble and now we are both happy Ride1Up riders. Very thankful, I switched to Ride1UP and recommend you consider them for any purchase.
The LMTD’D is most like riding a regular bide, you decide what level of help you want and can then use the gearing to ride like a regular bike (only faster). If needed a little boost from the throttle or a change in the PAS level. If you are looking for super fun bike for pleasure and exercise the torque sensor is the way to go!
Beto Antunez
21:03 20 Nov 20
Recently had an issue with the rear brakes on a new 700 series. Sounded like metal on metal grinding when braking.
Contacted Ride1UP and Alex from the Ride1Up team got back to me within a day or so.
He explained what the problem might be.
I took the bike back to the shop that assembled it, had a different type of pads put on and now we have silent braking.
And of course was reimbursed by Ride1Up for the new pads. Thanks Alex.
Contacted Ride1UP and Alex from the Ride1Up team got back to me within a day or so.
He explained what the problem might be.
I took the bike back to the shop that assembled it, had a different type of pads put on and now we have silent braking.
And of course was reimbursed by Ride1Up for the new pads. Thanks Alex.
Craig Gay
21:12 19 Nov 20
I've had my LMT'D for about six months now and have put about 800 kms on it. I ABSOLUTELY LOVE IT! The ride is super solid, especially with its big tires and the front air-shock; the hydraulic brakes are excellent; the power is supplied evenly and predictably; and the bike is FAST. I've put a rear rack and some panniers on it and it's basically replaced my car for most around-the-city shopping trips. Particularly given how reasonably priced it is, I recommend it VERY highly.
greg nelson
21:26 13 Nov 20
Purchased the LMT'D week ago. Just put together with a mechanic from Velotooler. Out of the box, not a problem. Everything working correctly. Took it for a quick spin. Smooth, fast, and the torque sensor seemed natural and effortless for me. Will primarily use the bike to commute to work with hilly conditions. Awesome looking bike. Will put it to the test this weekend. The Ride1up staff is great and easy to work with. Great value for the price point. Now my wife wants one. Might get a Core-5 for her.
L. J. Kellogg
17:38 13 Nov 20
First and foremost, customer service is AMAZING. Quick responses via email and phone. Alex answered all of my questions. That being said, I’m mid 50’s and got the LMT’D step through. Ive been riding it daily since I got it 2 weeks ago. Pedal assist helps me ride so much further than I did on my regular bike. Love the power . The one small tiny complaint is that I wish it came in different size frame. I am 5’8” and it just about fits me. Granted, I may be older than most riders, but if I were any shorter it would be a bit tricky getting on the bike even with the seat all the way down.Shipping was flawless , battery lasts a long time and just love the smooth, quiet ride !
Raj Singh
23:00 10 Nov 20
We have two core5s and have been using them since Sep. I have put almost 250miles and my wife nearly 500! Both of us love our bikes, they are super well made, easy to ride, and have been a great way to get out there and get some fresh air and exercise. The customer service whenever we have reached out for a question or a spare part has been super helpful. Couldn't ask for more.
Beau Delaporte
23:07 09 Nov 20
I just bought a battery from this company but I made a mistake and ordered the wrong one. They refused to except it back and send me the correct size. I even offered to pay shipping back-and-forth. Very unreasonable company. Customer service is super important these days so buy elsewhere where customer service exists.**Update** Ride1Up contacted me after this review and are offering to take the battery back minus a $50 restocking fee and I pay the return shipping. Something is better than nothing.
Nikhil Khanna
11:59 05 Nov 20
Just got my roadster v2 in black. I rediscovered the joy of riding a bike. I have had e-bikes before
- great looking and understated
- pedal assist fuss free
- light enough to ride without assist
- inexpensive compared to others
- single speed and belt drive.
Only con is riding position which is a bit forward like a road bike. But, that’s really trivial
Oh, and pretty responsive CS team. There were a few delays in getting it but I always got updates and replies when I reached out. In fact, at a point also got advice to stick to this over more expensive models when I was willing to spend more
- great looking and understated
- pedal assist fuss free
- light enough to ride without assist
- inexpensive compared to others
- single speed and belt drive.
Only con is riding position which is a bit forward like a road bike. But, that’s really trivial
Oh, and pretty responsive CS team. There were a few delays in getting it but I always got updates and replies when I reached out. In fact, at a point also got advice to stick to this over more expensive models when I was willing to spend more
Nikhil Khanna
11:57 05 Nov 20
Just got my roadster v2 in black. I rediscovered the joy of riding a bike. I have had e-bikes before- great looking and understated- pedal assist fuss free- light enough to ride without assist- inexpensive compared to others- single speed and belt drive.Only con is riding position which is a bit forward like a road bike. But, that’s really trivialOh, and pretty responsive CS team. There were a few delays in getting it but I always got updates and replies when I reached out. In fact, at a point also got advice to stick to this over more expensive models when I was willing to spend more
D S
21:40 04 Nov 20
Amazing bike for the price, I bought the 700series. Excellent customer service. Over 100 miles with zero issues and looking forward to many more.Nice work Ride1Up
Chris Dekowski
17:25 04 Nov 20
I purchased the 500 series on June 2019 the bike is great mechanically not one problem put my own up grades like fenders rack lights the bike runs along great speed is 26 mph plenty fast enough I recommend this bike you get a high quality bike for the price no middle guy Don't need one customer support is excellent broke a couple of rear spokes called directed me to a e bay vendor had the spokes in stock no problem couple of days back riding I must say I ride this bike daily rain snow or s great sunny day so again if you need a bike buy a ride one up product you will not be disappointed
Michelle Pieron
02:06 04 Nov 20
I have friends who have purchased and raved about their ebikes. I researched for months and went with Ride1Up the 700 st and couldn't be happier. My friends who have different brands are pretty impressed as well .I find myself making extra trips now just so I can ride my bike there. So far I love it.
Brian Kelly
03:19 28 Oct 20
I did a lot of research and tried several types of e-bikes before this purchase. The 500 series bike from Ride1 UP is the perfect fit for my needs. You can't beat the quality and level of components for the price. The support from Ride1 UP has been awesome. I had had one minor issue during shipping and Ride1 UP resolved it right away. This bike lets me cruise down the road at 30 mph and play in the desert on single and double tracks... all in the same ride. I love this bike!
Brian Kelly
02:57 28 Oct 20
I did a lot of research and tried several types of e-bikes before this purchase. The 500 series bike from Ride1 UP is the perfect fit for my needs. You can't beat the quality and level of components for the price. The support from Ride1 UP has been awesome. I had had one minor issue during shipping and Ride1 UP resolved it right away. This bike lets me cruise down the road at 30 mph and play in the desert on single and double tracks... all in the same ride. I love this bike!
Willian Carbonari
16:07 21 Oct 20
Just hit 150 miles and I have a total of 0 complaints. Box was delivered in flawless condition. Easy to assemble, runs faster than you would need, I promise! I've decided to commute to work riding my 500 Series and couldn't be happier with it!
Dick Lohr
18:38 20 Oct 20
I've had the Ride1Up series 7 for around 6 months. It's been a reliable, easy, fun bike to ride. It's been around 55 years since I last rode a bike regularly. Even though at 70 years old and with some health issues, this bike has made it possible to ride again.
Greg Mueller
17:43 20 Oct 20
Rode some rental eBikes in Anchorage, Napa and elsewhere. I noted all the brands and had some favs... then, I did a LOT of research.
I ended up going with Ride1UP because you can't beat the value. Definitely the most bike for the price. Not to mention the styling / looks 🙂
During my hunt I found the reviews to be mixed, but I know from my own experience with 30 years in Marketing that you tend to hear opposite extremes. My most trusted and a few professional sources told me that all bikes need attention and a bit more with eBikes. When a few eBike fanatics saw the Ride1UP 700 Series, they told me I wouldn't be sorry - they were right.
My wife and I have a 700 XR and ST. Only a few hundred miles in the past 30 days and with winter in WI just around the corner that will slow down even more.
I'll bring them inside this winter and treat them like family - haha. Good riding, G
I ended up going with Ride1UP because you can't beat the value. Definitely the most bike for the price. Not to mention the styling / looks 🙂
During my hunt I found the reviews to be mixed, but I know from my own experience with 30 years in Marketing that you tend to hear opposite extremes. My most trusted and a few professional sources told me that all bikes need attention and a bit more with eBikes. When a few eBike fanatics saw the Ride1UP 700 Series, they told me I wouldn't be sorry - they were right.
My wife and I have a 700 XR and ST. Only a few hundred miles in the past 30 days and with winter in WI just around the corner that will slow down even more.
I'll bring them inside this winter and treat them like family - haha. Good riding, G
Dick Lohr
04:16 20 Oct 20
I ordered a Ride1Up series 700. The bike arrived undamaged. The bike did require some assembly, but was reasonably straight forward to assemble with common hand tools. There are some good YouTube videos that show how to assemble the bike.One thing to be aware of is not all bike shops will service this bike. Some bike shops will only service ebikes they sell. You might want to contact bike shops in your area to find one that is willing to work on an ebike ordered online. I've had some questions and received excellent support from the Ride1Up support.As for the bike, I think you get a lot of bike for the price. The brakes and Shimano gear shifting works extremely well. I like that when the brake lever is pulled, it automatically disengages the motor which makes braking safer and much easier to control. The motor has plenty of power.The controller provides good information and lets you easily set the level of Peddle Assist (PAS). I mostly use PAS of 2 to 4 from the range of 0 to 9. I can easily get over 50 miles range from one charge of the battery. But that will depend on how aggressively you ride your bike and how much peddling you do.The throttle works well. But from a standing start, you need to ease the throttle on or you may wind up lifting the front wheel off the ground. The throttle is useful if you want a quick burst of speed to pass or want more motor power to get up a section of a steeper incline.
Nicole Widme
22:13 18 Oct 20
Jim Tauber
05:24 18 Oct 20
I recently got a 500 XR ebike from Ride1Up. I’ve put almost 100 miles on it in just 3 days. It’s a great bike and really fun to ride. I‘ve done a lot of research and have owned a few other ebikes. The quality and features you get with Ride1Up for the cost is unmatched by any other ebike company in my opinion. And customer support is excellent.
Rick Kolczak
23:10 14 Oct 20
Best Customer service I have ever encountered. I love my 700 XT. The quality can’t be beat for the price. Ty.
Rob Bartholme
02:37 13 Oct 20
This is the first bike I've purchased without being able to ride it first, which made the entry-level price more attractive. I can't imagine what the experience is like on e-bikes three or five times the expense of the Core5 but the first month has been very interesting and very fun. The components included really do their jobs well: electric assist for hill-climbing and very decent brakes for keeping speedy downhills/stretches in-check. It rode sturdily across the city on varying road qualities and could have taken me further had I not tired.
Jerry Walters
18:11 09 Oct 20
I have had the most pleasant experience working with Ride1Up !!! My service tech, Ryan, has been amazing!!! He has been prompt in his responses, professional and gone the extra mile to ensure I got exceptional service. The bonus is they have an incredible product in my 700 Series bike!!!
Alex Pelliccia
18:21 08 Oct 20
I love the core five! I’ve had it for a couple of weeks now and it’s been fantastic. Their customer service is also top-notch!!!
Michael Hoelscher
11:47 06 Oct 20
I LOVE IT!
Tron
18:09 05 Oct 20
Best custom mountain bike I have used to date. Has been flawless just needing a basic tuneup, Delivery was fast by FEDEX. For the price the bike can’t be beat. Very fast and the battery lasts a long time. Component quality is very good. There is no entry level components on the bike but very good mid range quality.
Selmon Rafey
19:36 30 Sep 20
Worth the wait! The bike was backordered due to high demand, but arrived when it was supposed to; great customer service and communication while I waited. Any issues with the bike were quickly addressed by the team, and the bike itself is phenomenal. Looking forward to (hopefully) many years of returns on it!
Rakesh Lahoti
14:31 30 Sep 20
I had really high hopes and was very excited when I ordered the Ride1Up LMT'D. I also read all the reviews about how good their customer service was so I felt pretty comfortable ordering from them even if they have a direct-to-consumer business model.So I get the bike with a wrong part pre-installed from the factory. I took the bike to a professional bike shop to have it assembled and they informed me that the missing part for the bike would make it unsafe to ride and they could not sign off on the assembly until that part was replaced. At this point I thought ok no problem, I'll just contact Ride1Up, get a replacement part, and have the bike shop repair it so I can finally start riding the bike that I waited months for.This is what Ride1Up customer service had to say when I told them about the situation.1. They asked me what was the exact part that was missing.2. I tell them what the bike shop told me and ask them if they will send a replacement piece or should I have the bike shop repair it and they can reimburse me for the piece.3. They tell me to have the bike shop repair it and they will reimburse me for it.4. So I proceed with the repairs and send the receipt to them for reimbursement.5. They tell me that the bike was shipped with all the correct parts and they would NOT issue the reimbursement for the part and only reimburse me for the labor cost from the bike shop ($30) vs the total of ($95). I'm not sure why they're 100% confident the bike had all the correct parts installed from the factory unless they individually check every bike for quality control. And Ride1Up if you do in fact do this, please send me the approval statement from the factory that says my bike had the proper piece installed.I've been going back and forth with them for about 1-2 weeks now and it's so much of a headache that I've given up trying to recover the reimbursement. This experience felt like a total bait-and-switch.Now even if I wanted to return the bike, I would have to pay more in shipping charges and then they would also be able to deduct any amount they deem necessary for damages that occur during shipping from what I originally paid them.TLDR: I got a bike with wrong pieces installed, Ride1Up said to get it fixed by bike shop and they would reimburse. After doing what they said they basically call me a liar and refuse to reimburse. If you order a bike from this place, you better pray it comes with all the right parts or you'll end up paying up again for the missing pieces and you'll pay even MORE if you want to return it due to missing pieces.EDIT: After speaking to Kevin, I was able to get a refund and resolve this. I hope others don't have to go through this experience but if you do, ask for Kevin!
Rakesh Lahoti
17:13 29 Sep 20
I had really high hopes and was very excited when I ordered the Ride1Up LMT'D. I also read all the reviews about how good their customer service was so I felt pretty comfortable ordering from them even if they have a direct-to-consumer business model.
So I get the bike with a wrong part pre-installed from the factory. I took the bike to a professional bike shop to have it assembled and they informed me that the missing part for the bike would make it unsafe to ride and they could not sign off on the assembly until that part was replaced. At this point I thought ok no problem, I'll just contact Ride1Up, get a replacement part, and have the bike shop repair it so I can finally start riding the bike that I waited months for.
This is what Ride1Up customer service had to say when I told them about the situation.
1. They asked me what was the exact part that was missing.
2. I tell them what the bike shop told me and ask them if they will send a replacement piece or should I have the bike shop repair it and they can reimburse me for the piece.
3. They tell me to have the bike shop repair it and they will reimburse me for it.
4. So I proceed with the repairs and send the receipt to them for reimbursement.
5. They tell me that the bike was shipped with all the correct parts and they would NOT issue the reimbursement for the part and only reimburse me for the labor cost from the bike shop ($30) vs the total of ($95). I'm not sure why they're 100% confident the bike had all the correct parts installed from the factory unless they individually check every bike for quality control. And Ride1Up if you do in fact do this, please send me the approval statement from the factory that says my bike had the proper piece installed.
I've been going back and forth with them for about 1-2 weeks now and it's so much of a headache that I've given up trying to recover the reimbursement. This experience felt like a total bait-and-switch.
Now even if I wanted to return the bike, I would have to pay more in shipping charges and then they would also be able to deduct any amount they deem necessary for damages that occur during shipping from what I originally paid them.
TLDR: I got a bike with wrong pieces installed, Ride1Up said to get it fixed by bike shop and they would reimburse. After doing what they said they basically call me a liar and refuse to reimburse. If you order a bike from this place, you better pray it comes with all the right parts or you'll end up paying up again for the missing pieces and you'll pay even MORE if you want to return it due to missing pieces.
EDIT: After speaking to Kevin, I was able to get a refund and resolve this. I hope others don't have to go through this experience but if you do, ask for Kevin!
So I get the bike with a wrong part pre-installed from the factory. I took the bike to a professional bike shop to have it assembled and they informed me that the missing part for the bike would make it unsafe to ride and they could not sign off on the assembly until that part was replaced. At this point I thought ok no problem, I'll just contact Ride1Up, get a replacement part, and have the bike shop repair it so I can finally start riding the bike that I waited months for.
This is what Ride1Up customer service had to say when I told them about the situation.
1. They asked me what was the exact part that was missing.
2. I tell them what the bike shop told me and ask them if they will send a replacement piece or should I have the bike shop repair it and they can reimburse me for the piece.
3. They tell me to have the bike shop repair it and they will reimburse me for it.
4. So I proceed with the repairs and send the receipt to them for reimbursement.
5. They tell me that the bike was shipped with all the correct parts and they would NOT issue the reimbursement for the part and only reimburse me for the labor cost from the bike shop ($30) vs the total of ($95). I'm not sure why they're 100% confident the bike had all the correct parts installed from the factory unless they individually check every bike for quality control. And Ride1Up if you do in fact do this, please send me the approval statement from the factory that says my bike had the proper piece installed.
I've been going back and forth with them for about 1-2 weeks now and it's so much of a headache that I've given up trying to recover the reimbursement. This experience felt like a total bait-and-switch.
Now even if I wanted to return the bike, I would have to pay more in shipping charges and then they would also be able to deduct any amount they deem necessary for damages that occur during shipping from what I originally paid them.
TLDR: I got a bike with wrong pieces installed, Ride1Up said to get it fixed by bike shop and they would reimburse. After doing what they said they basically call me a liar and refuse to reimburse. If you order a bike from this place, you better pray it comes with all the right parts or you'll end up paying up again for the missing pieces and you'll pay even MORE if you want to return it due to missing pieces.
EDIT: After speaking to Kevin, I was able to get a refund and resolve this. I hope others don't have to go through this experience but if you do, ask for Kevin!
Rick Granger
19:43 25 Sep 20
Have a 500 and a 700ST. I assembled them myself and have had zero issues with either bike! My 500 arrived in March and as of today I have 3272 miles on it. My wife’s 700 came in June and she has over 850 miles on hers! Can’t tell you how much we enjoy these bikes..
ZeeTelevision :3
19:39 24 Sep 20
I would never order a bike online ever again. From here or anywhere in general. The bike came broken and many parts were broken when it came to my home. They do offer to to fix it but what’s the point if it can potentially break again. So I returned it and they didn’t even give me a full refund. The customer service is like okay not the greatest. If you want a bike I would recommend a local bike shop.
Drew Frechette
15:47 24 Sep 20
I went with the basic Core 5 model from Ride1up. I'm very happy with this bike. I've had it for about two weeks and have put about 75 miles on it. Although I put it together myself, I still had it tuned up by Velofix which was a great decision. They lined the breaks up really well and just got everything really dialed in.The Good-It was boxed well and was relatively easy to put together. It probably took me an hour, but it's worth noting I'm pretty handy with bikes.-It feels really solid. Admittedly, it doesn't have high end parts, but as an entry level bike I am extremely satisfied with the look and feel of it. It rides very smoothly.-Battery life seems really good. I have put 75 miles on it so far and have only charged it about 1.5 times. For reference, I'm 5'9" and about 150 lbs.-Support has been stellar. I haven't needed much, but they have been quick to respond to my emails and have provided good information to troubleshoot issues.The Bad (ish)-The instructions that came with the bike were for the 500 series. They were not specific to the Core 5 model. they were close enough to get the job done, but it would have been nice to have specific instructions that were made the model I purchased.-I experienced some battery connectivity issues after about 25 miles of riding. It turned out to be an easy fix (support team provided guidance on wires to check), but it wasn't fun to be miles away from my house and have the battery not work.-The disc brakes on the back tire were very challenging to align, even for the Velofix mechanic. He said that area of the frame was slightly bent, but he ultimately got them tuned up properly.All in all - VERY HAPPY. I plan to purchase another one for my wife.Added bonus - Mu kid's bike seat sits well on it. And he loves to ride!
Art
01:00 24 Sep 20
Just got my core5. I tried before some Bosch Ebikes which cost thousands $$$$ and I wasn’t satisfied like with ride1up core5. I Will safe money for limited 😀 I definitely recommend to everyone! Thanks all team Ride1up!
Sudheendra Poluru
03:22 23 Sep 20
Ride1up LMT'D is an awesome Bike. Bike arrived in a secured package. Bike assembly was a breeze. Once the bike was certified by my local bike shop, I took it for 25 mile ride and I enjoyed every bit of it. Customer service is very responsive and have every intention to satisfy customer needs. Bike itself is beautiful and powerful. I received lot of compliments from friends ( and few strangers) about the appearance and power. Glad I was able to find Ride1up.
Sherry Fischer
03:58 22 Sep 20
Searched several ebikes before making the purchase.
Found the R1Up and decided it was the best value for money.
Bought it for my 50th birthday and have been in love ever since!
Found the R1Up and decided it was the best value for money.
Bought it for my 50th birthday and have been in love ever since!
Alex Granda
10:49 21 Sep 20
I ordered the straight riser handlebars and got the mustache round bars. I really don’t like those other handlebars so I contacted support and they wouldn’t own up to that mistake. Good bike but horrible support
Brik Allen
18:42 19 Sep 20
Very stylish looking bike. Mine arrived with a broken thumb shifter. It didn't look to be packaged securely, with loose screws and not much protection offered for the delicate parts that stick out. The issue has been addressed and a new part is being sent to me. I wish the customer service responses were quicker and I wish they sent the allen wrenches for assembly. Other than that it looks like a sturdy frame at a nice value.
Krishna Raichura
19:16 12 Sep 20
Bikes are super quality and great price point! These guys care about their customers and bikes. Thanks again for your excellent customer service Alex! We are loving our bikes and am passing the word along to everyone I know about your bikes.
Bryanx1964
00:19 01 Sep 20
Ride1 Up delivered a great bike. Reasonable price, great packing and shipping and great customer service. I'm handy but never assembled a bike before. The videos they have and customer service helped me put it together. Actually, it was easy. I think as they evolve in the future they'll even get better at what they do. That's what happens when the owners and staff have a passion for what they do. Love this company and will get another bike from them Im sure. As for my 500 series. It's powerul, solid and the battery lasts very long. I put my first 34 miles on it and the battery is only half used, although I'm only 150 pounds.. Thank you for a well delivered product!
Jae Marz
20:14 28 Aug 20
My fiance and I ordered the 500 series, I ordered the step through. From their customer service, attention to detail and care for their customer's experience, Ride1Up bikes are a great buy. This bike is revolutionary, I have ridden other e-bikes like the Pace 500 and Aventon, neither of the 2 are as comprehensively good as RideUp1 500 series. Some of the features I love are the speed, quietness of the motor, comfortability of the ride and the aesthetic of the bike itself. The bikes are at a great price point you definitely get the bang for your buck. Built with top of the line features, a comfortable ride and a low key, great looking bike. For an e-bike its fairly light and versatile able to ride on different terranes. I love this bike and recommend to everyone looking to cycle as a hobby or for commuter commercial purposes.
Dennis Wagner
23:36 26 Aug 20
Bought a 500 in the Spring and ride it to work 2-3 times a week. Love it so much I just ordered a 700ST for my wife!
Linra Fecke-Stoudt
21:49 25 Aug 20
I purchased a 500 about a year ago and love it. Tons of speed. Battery lasts forever with my style of usage (i am light and like to pedal a reasonable amount). Needed some adjusting on the front brakes, but other than that i have not had any issues. About $300 less than my boyfriend's aventon pace 500, but I got front suspension that he didn't. ( he does have hydraluic brakes vs mechanical that I have). We switch bikes when he get low on battery, but i still haven't run mine under half charge with 30+ miles on some trips.
Andy Weber
20:49 25 Aug 20
I own the 500, love the bike, and recently got the 17ah battery. Big fan!
Ryan Drobek
18:40 25 Aug 20
1UP was not UP-front about shipping delays, and hopefully, when I am UP-close to the bike I won't realize they were being UP-tuse about the quality of the bike. Fingers crossed!
Ryan Price
17:32 17 Aug 20
I ordered a 700 series from ride1up and about 2 minutes after I had it put together, I already knew how fantastic of a purchase i had made. This is my new mode of transportation and my favorite toy all in one product. The response team is incredibly helpful as well. I would recommend ride1up to literally anyone looking for the best ebikes available at an affordable pricetag. If you want to be more happy in life while also getting around in a way more energy efficient and environmentally conscious way, get yourself a ride1up e-bike.
Jamie Walker
14:53 13 Aug 20
Buying an e-bike from Ride1up was a great decision! Solid bike and solid company, based on my experience so far. They have been helpful and quick to respond to the questions I've had with the bike.
Jerry Walters
22:06 11 Aug 20
Ryan has been an exceptional service professional during my experience with Ride1up !!! He is responsive, knowledgeable and really cares about helping me, the customer.....
Dan Bickel
01:57 05 Aug 20
Beware of the unfair cancellation policy! I cancelled 5 minutes after placing an order and was charged a full 3% on my order. This would be acceptable if the bike was built and shipped.
Jackie Finn
19:10 03 Aug 20
Love, love this bike! Worth the wait. Excellent customer service too. Recommend having a professional assemble the bike.
Jackie Finn
18:49 03 Aug 20
I’ve only had my 700 for a short time,but it’s been great. It’s comfortable, smooth and boy, it can go really fast. I feel really safe riding it, and based on my age, 66, that’s really important. We had to wait a long time to get the bike, but definitely worth the wait!
Customer service was excellent. I have been bugging these guys relentlessly and they always cheerfully respond to my questions.
Speaking of which, can anyone recommend a front rack for these bikes?
Customer service was excellent. I have been bugging these guys relentlessly and they always cheerfully respond to my questions.
Speaking of which, can anyone recommend a front rack for these bikes?
cory needham
03:45 02 Aug 20
By far the best ebike for the price....I'm lovin' it.
Michael Rogers
01:33 28 Jul 20
Ride1UP is my first E-Bike experience, and it has been an excellent one. I purchased the 500 series. They shipped when they said they would even with covid going on. The bike itself seems to out-do the metrics they have listed on their website. This has made my daily commute to work, the store etc... so much better. I would highly highly recommend.
Bernie Wood
18:59 27 Jul 20
I originally had some issues with my front break but they helped me fix the issue. This company makes quality bikes at a good price. Support is good and I would recommend them to friends. The bike is fun to ride and I love riding it.
Bernie Wood
Bernie Wood
Gary Peterson
14:49 27 Jul 20
I got my 500 series bike in Dec 2019 and enjoy riding it. The power assist really helps in the hilly area I live in. Especially the super steep driveway that takes level 9 and some hard pedaling. Steep enough that I didnt take my road bike out when I moved here. The bike has been great and gets me out of the house.
Ryan J.
19:38 25 Jul 20
Much smoother and faster than my other ebike.
Dane Arnold Evans
02:40 23 Jul 20
I had a great experience with ride1
up, both the bike and customer service are second to none.
I got the 500 series and now it's my primary mode of transportation! Pedal assist helps me commute 15 miles to work and I love taking the trails rather than sitting in traffic.
very sturdy and still easy to maneuver. power transfer is steady and gradual so there is little chance of it coming out of context when accelerating. Fantastic value for a great commuter bike!
customer service is very responsive and helpful. can't recommend them enough!
up, both the bike and customer service are second to none.
I got the 500 series and now it's my primary mode of transportation! Pedal assist helps me commute 15 miles to work and I love taking the trails rather than sitting in traffic.
very sturdy and still easy to maneuver. power transfer is steady and gradual so there is little chance of it coming out of context when accelerating. Fantastic value for a great commuter bike!
customer service is very responsive and helpful. can't recommend them enough!
Frank Viola
13:00 19 Jul 20
Bought two electric skateboards from them. First one blew up, and they refunded me. The second one’s battery died within the first 100 miles of riding it. Refused to fix it, nor work with me on any refund because they don’t sell boards anymore. Lemon products and below average customer service.
william wynne
20:50 17 Jul 20
Kevin and Alex, are great in contacting me along the Covid-19, back ordering program. The bike arrived in flawless condition, it has been a real pleasure to ride up the only hill in Long Beach, Ca. The components are quality and I am very pleased and can recommend this bike to anyone looking for an E-bike. I am at this moment looking at Kevin's new model Roadster v.2, it seems you can't have enough Ride1up bikes~
Raymond Lewis
03:10 15 Jul 20
Bait and switch company. I ordered a bike in June that was not on back order. Ride1up.com has not kept up status of shipping. Poor customer service.
Zach Neise
03:29 11 Jul 20
Very dissatisfied with level of customer service. Bike has now been delayed four times and is over a month late. Can't even get a full refund. Go with another company.Edit:Bike arrived over a month late, however build quality is great. I wouldn't say it was worth the wait, as there are bike shops near me that offer bikes at a slightly higher price point immediately, but I am glad that I am able to replace my car as a daily commuter.
S. AK
00:38 11 Jul 20
Awesome and great customer service.
Fredric Clark Boettcher
21:33 01 Jul 20
Assembled it in less than two hours. In the month of June I rode 600 miles 20 to 30 miles at a time. I pedal with minimum assist (2 out of 9) but going up hills I'll go to level four. I try to maintain about 11 mph average speed in a two hour ride and find I still have 25% battery left. Just for the heck of it I tried to see how fast it'd go up a long hill with the power level at nine: 18 mph. Wow! Of course, doing that consistently would drain the battery fast but it was fun. It is heavier (52 lbs) than the bikes that are carbon fiber, titanium or "unobtainium" but it also does not cost $5K. I love this bike.
Adam Collins
13:15 30 Jun 20
Had a great experience with them. All the staff were friendly and polite. The assisted us at every turn and answered every question we had. If we are ever in the market for another bike we will definitely use these guys again. We highly recommend them!!
Charles Collins
13:11 30 Jun 20
Had a great experience with them. All the staff were friendly and polite. The assisted us at every turn and answered every question we had. If we are ever in the market for another bike we will definitely use these guys again. We highly recommend them!!
Brett Wofford
02:22 18 Jun 20
The best customer service I've ever seen! Quick replies and very flexible based on your needs. Cant say enough good things about them, great products and service!
Glen Harline
00:38 18 Jun 20
I have been looking at e-bikes for over 2 years and always was reluctant to buy one due to the price being too high or the quality appearing not good enough. I just purchased a 700 ST for my wife and man am I happy with it, it is everything I was hoping for and even more. I have put over 80 mi on it in 2 days, I guess I should let my wife ride it hahaha. I ordered a limited for myself and it should arrive in a couple more days. But I think it actually might be overkill after riding my wife's bike.
Anastasia Woods
15:41 16 Jun 20
Hands down some of the best customer service I have ever dealt with. My boyfriend and I both ordered 700s which were delivered in May. Assembly was easy enough, but my bike only worked for the initial test ride and was dead when I went to take it for our first planned trip. I e-mailed Ride1Up and they responded within the hour. Ride1Up expedited shipment of a replacement motor to my local bike shop (and then a controller when the new motor didn't fix the issue) and reimbursed me for the repair costs. Now that it is working again, we couldn't be happier with our purchase. The bikes are more fun to ride than either of us imagined 🤩
Anastasia Woods
15:40 16 Jun 20
Hands down some of the best customer service I have ever dealt with. My boyfriend and I both ordered 700s which were delivered in May. Assembly was easy enough, but my bike only worked for the initial test ride and was dead when I went to take it for our first planned trip. I e-mailed Ride1Up and they responded within the hour. Ride1Up expedited shipment of a replacement motor to my local bike shop (and then a controller when the new motor didn't fix the issue) and reimbursed me for the repair costs. Now that it is working again, we couldn't be happier with our purchase. The bikes are more fun to ride than either of us imagined 🤩
joe longbottom
16:42 15 Jun 20
i Have ridden 1700 miles on mine in the last year.Great bike .Great support from owner .Highly recommended. Everyone should own a ebike .So much fun.And a side benefit is i lost 15 lbs.
K is for Kriss
12:30 14 Jun 20
i purchased this bike online through amazon, as a canadian customer. the bike arrived in september and i only used it til mid October before it got too cold and i had to store it for the winter. the weather finally became nice enough around mid may and i was able to ride the bike again.shortly into using it, i noticed that the motor made scraping sounds when on max mode at top speed, i called all the bike stores that service ebikes in my city and was told that it was a brand they dont deal with and refused to service it because of unfamiliarity and that they dont carry the parts used by the bike.after no luck i contacted ride1up and was trying to find a solution to my issue, since they sell these bikes across north america and may have a solution. instead i was met with a representitive who did not read my emails talking about my problem and suggested i take it to a bike mechanic. they also only gave me a website that was only accessible to u.s customers, even tho i had stated in previous emails that i was Canadian.after telling him that no bike stores would look at it, he then asked me if there was any bike stores or mechanics in my area.. which again, i stated that no bike stores would look at it or service it. he then writes back saying that hopefully ill find a mechanic in my area who can take a look at it. offering me no resolution or even acknowledging my previous emails questions.so now i am stuck buying a new ebike and spending $3000 for a bike that i got barely any use out of and the company cant even help me out based on this situation. i wasnt even asking for anything free or even a new bike from them, i just wanted to be presented with a solution that might help me repair my bike when no one else was willing to help.because of this, and their absolutely terrible customer service, i do not recommend this company. spend the money and buy a better bike.
Krista Dawn
12:24 14 Jun 20
i purchased this bike online through amazon, as a canadian customer. the bike arrived in september and i only used it til mid October before it got too cold and i had to store it for the winter. the weather finally became nice enough around mid may and i was able to ride the bike again.
shortly into using it, i noticed that the motor made scraping sounds when on max mode at top speed, i called all the bike stores that service ebikes in my city and was told that it was a brand they dont deal with and refused to service it because of unfamiliarity and that they dont carry the parts used by the bike.
after no luck i contacted ride1up and was trying to find a solution to my issue, since they sell these bikes across north america and may have a solution. instead i was met with a representitive who did not read my emails talking about my problem and suggested i take it to a bike mechanic. they also only gave me a website that was only accessible to u.s customers, even tho i had stated in previous emails that i was Canadian.
after telling him that no bike stores would look at it, he then asked me if there was any bike stores or mechanics in my area.. which again, i stated that no bike stores would look at it or service it. he then writes back saying that hopefully ill find a mechanic in my area who can take a look at it. offering me no resolution or even acknowledging my previous emails questions.
so now i am stuck buying a new ebike and spending $3000 for a bike that i got barely any use out of and the company cant even help me out based on this situation. i wasnt even asking for anything free or even a new bike from them, i just wanted to be presented with a solution that might help me repair my bike when no one else was willing to help.
because of this, and their absolutely terrible customer service, i do not recommend this company. spend the money and buy a better bike.
shortly into using it, i noticed that the motor made scraping sounds when on max mode at top speed, i called all the bike stores that service ebikes in my city and was told that it was a brand they dont deal with and refused to service it because of unfamiliarity and that they dont carry the parts used by the bike.
after no luck i contacted ride1up and was trying to find a solution to my issue, since they sell these bikes across north america and may have a solution. instead i was met with a representitive who did not read my emails talking about my problem and suggested i take it to a bike mechanic. they also only gave me a website that was only accessible to u.s customers, even tho i had stated in previous emails that i was Canadian.
after telling him that no bike stores would look at it, he then asked me if there was any bike stores or mechanics in my area.. which again, i stated that no bike stores would look at it or service it. he then writes back saying that hopefully ill find a mechanic in my area who can take a look at it. offering me no resolution or even acknowledging my previous emails questions.
so now i am stuck buying a new ebike and spending $3000 for a bike that i got barely any use out of and the company cant even help me out based on this situation. i wasnt even asking for anything free or even a new bike from them, i just wanted to be presented with a solution that might help me repair my bike when no one else was willing to help.
because of this, and their absolutely terrible customer service, i do not recommend this company. spend the money and buy a better bike.
Julie Thole
01:46 14 Jun 20
I just received my 700 series yesterday and had it assembled today. This bike is so fun! It’s my first E bike and there are a lot out there to choose from. My husband has a different brand with the big tires. He said the 700 series glides like butter on the road. On a side note customer service is awesome! Whenever I email with any questions they respond the same day! Best purchase ever!Julie
Scott Terrell
06:19 11 Jun 20
This is by far the most impressive support team I have ever encountered. With automated intrusive service teams, this was an absolute incredible experience I have ever had. I never leave reviews and this might be my first one ever. This was even before I received my bike. Once I do, it may be my second! Hat tipped service / support team. You deserved it!!!
Scott
Scott
Jeffrey Kimes
11:42 06 Jun 20
This 500 series ebike will put a smile on your face.
Sandra McMurphy
23:26 05 Jun 20
I have had my 700 series bike now for about a month. LOVE IT! Worth every penny! I can tell you I did my research. I think I looked at every electric bike out there. Ride1up was the best one for the money. It didn't let me down.
I Live in Santee, Ca rode my bike to the beach 2x's. about 42 miles round trip for me. I pedaled some and used pedal assist. When I got home I still had a good amount of battery left. 40% one time and 25% the next. I went different routes each time.
If your on the fence about this bike, don't hesitate to buy it. I have no regret. It's fun, fun, fun!!!! Ok I'm off on another
adventure on my beautiful ride1up bike. yippie
I Live in Santee, Ca rode my bike to the beach 2x's. about 42 miles round trip for me. I pedaled some and used pedal assist. When I got home I still had a good amount of battery left. 40% one time and 25% the next. I went different routes each time.
If your on the fence about this bike, don't hesitate to buy it. I have no regret. It's fun, fun, fun!!!! Ok I'm off on another
adventure on my beautiful ride1up bike. yippie
Hussein Abdul
01:00 31 May 20
I purchased the 500 series and have no regrets. It gets me where I need to go and the battery lasts the trips. I bought it as both a recreational activity and as a transportation alternative; which was a great investment becusse even if you apply for the monthly payment plan, it's still cheaper than NYC's monthly bus/train fare. My only complaint (which isn't really a complaint) is that its unique design gives off the appearance that it's not your average eBike, which intrigues people and starts conversations, and I don't really like attention lol.
James Ullrich
00:59 14 May 20
Great quality at a great price. But let's not forget great style.
Penny Henderson
20:58 07 May 20
Fabulous product at a spectacular price! Love my 500 series ebike!
Larry Augsburger
18:37 04 May 20
I pre-ordered my 700 series XR in early March and received it a few days ago, and have put about 65 miles on it so far. There’s more to unpack and assemble than I had to do for my wife’s Blix, but it was still straightforward, and actually a little fun. The only challenge was putting the fork and handlebars together at the same time without a stand, but I did most of it horizontally using the padding from the box to prevent scratches from the floor. It was very well packaged and protected with no issues in shipping, despite my being on the East Coast, and I noticed thoughtful improvements to the assembly process in this batch that addressed complaints from older owners (e.g. pre-connected lights). It took about an hour to assemble, and another half hour to tweak things to my liking (mostly rotating things on the handlebars for my long fingers and tightening derailleur cable). I got the new color, and while I do like it, it’s not really as blue as in the pictures - more like a matte, very light greenish blue or grey that's hard to capture, but provides a nice look and contrast with the black components. I really love the feel of the hydraulic brakes, and the 500/1000 motor definitely pulls me up hills a few MPH faster than the 500/750 motor on the Blix. Yesterday I casually passed a struggling hardcore cyclist on a steep hill and I couldn't wipe the smile off my face. The criticisms I have are few, but include the rather hard handgrips, the almost useless included installation instructions (be sure to watch the YouTube videos instead), and the bike's overall weight (not easy to lift onto my storage rack). Incidentally, I am 6'2", 32" inseam, 211 lbs, and it's big enough for me to get a good leg stroke without having the seat so high that all the pressure is on my hands (I angled the stem for max height). No hill yet overwhelms it while carrying my mass as long as I contribute a very light pedaling effort. The company itself has been very responsive to my inquiries - I've heard back from the owner himself on several occasions. Highly recommended. (edited 5/4/20).
Tik Yip
23:56 28 Apr 20
It took me several weeks to narrow down my choice of bikes. I was looking for a frame that had an integrated battery, a 500+watt motor, and fat (ish) tires. The 700 series fit the bill nicely and had a $1500 price tag, lower than other bikes that I saw.I ordered one of each color, and when the bikes arrived, I received two of the same color. The team was responsive to my inquiry and a solution was quickly offered and both the company and we were happy.The bike install was fairly easy with the YouTube video, but having a bike repair rack definitely makes it easier.Lastly, the ride is fantastic. Pick up is fast, and the battery lasts around 40-50 miles just like it states.A couple things to note though:1. There is a password on the software which I thought would prevent the usage of the battery and motor, but the password appears to only lock out the screen. The motor will work just fine even without the password.2. Even with the lock on lock, you can still disengage the battery from the terminal, though you won’t be able to remove the battery.All in all, this is quite a fantastic bike and I highly recommend it.
Gary
21:09 04 Apr 20
Purchased a 500 on Friday March 27th and it was delivered in Minnesota on Wednesday April 1st. I haven't worked on a bike since I was a kid in the 60's but I managed to put this one together in about an hour and a half and it works great. The bike exceeds expectations on the quality of build and its performance. Weather in MN has been nasty so I only have a few miles but so far I am pleased with my purchase. I did my homework online, compared components, price, reviews, and even stopped at a local bike shop to look over their selection. I believe Ride1Up offers a very good produce at an unbeatable price.
Rob Hammond
04:18 31 Mar 20
Killing Covid with Ride1up 🇺🇸
craig sickmiller
13:34 11 Mar 20
Customer service was able to address my concerns and acted appropriately.
Larry Warren
14:24 25 Feb 20
Sleek looking, great handling, 55 miles on my first charge.I love the way this bike looks with the semi integrated battery, nice sleek lines and angular frame. Makes me think of some kind of futuristic military vehicle. On my first charge, I wanted to see what kind of range I could get, so I used mostly level 3 (our of 9), with occasional bursts of throttle for the hills here. The battery was exhausted at exactly 55.0 miles, which I think is outstanding for only a 500 Whr battery. Handling is excellent, feels lighter and more refined than some of the more well known, $1499 budget bikes I tried.One thing I really appreciate, is that it is relatively easy to pedal with no assistance. Kevin had told me this in a phone call, and I can confirm it. I think I could extend the range to 70 miles, if I did more PAS level 0 on the flats. Also, it gives me confidence that I can make it home on a depleted battery.The motor has good acceleration and climbing ability (I am 6'1" and 195 lbs). I would prefer a 11-32 freewheel, but will wait awhile before I make any change there. I ordered it with the straight, riser bars, which had me too leaned over, so I replaced with some mustache bars and a 60 degree adjustable stem, both from Amazon, and this works great for me. I did not have to change out any of the cables.As Electek's review said, this is an amazing value in this segment. So far, two of my friends tried it out and they want one too.
Roger Cole
01:59 23 Feb 20
Bought a 500 for commuting to work (10 miles each way with 1500 feet of climbing). The 500 makes easy work of the hills and has more than enough battery power to make the trip without needing to be recharged at my office. My only regret is that I didn't get one sooner!
A
20:01 20 Feb 20
Alfredo Sanchez
11:15 06 Feb 20
I received my 700ST this week. FedEx wouldn’t leave it without a signature and ID so I elected to reroute it and go pick it up locally instead of missing more delivery attempts.The box was in decent enough shape. Upon unboxing everything was in perfect shape, and all hardware was easily located.I took 3 evenings to assemble it after work. The YouTube assembly instructions were perfect for me and pretty easy to follow. I used to wrench on bikes as a kid so it was easy for me, but would be easy for anyone you views it.Get a bike stand!!!!!! I ordered a cheap one based on the recommendation of another group member and he was right on with the stand working well.Assembly went well and the test ride was amazing compared to the magnum premium I just sold.That bike was also 500w but the 700 climbed the same hill at 18 mph that the magnum only managed to maintain 10mph🤷🏾♂️Looks like my bike commute will go from 55 min to 35-40 min and I’m excited about that.I test rode it again at night and the lights are quite bright so another unexpected plus here.Only issue is the front wheel appears to be out of true but that’s easy enough to fix.Thanks Kevin Dugger for what seems to be a homerun for me.I can’t believe I spent 2 grand on the magnum 🤦🏽♂️
Alfredo Sanchez
11:14 06 Feb 20
I received my 700ST this week. FedEx wouldn’t leave it without a signature and ID so I elected to reroute it and go pick it up locally instead of missing more delivery attempts.
The box was in decent enough shape. Upon unboxing everything was in perfect shape, and all hardware was easily located.
I took 3 evenings to assemble it after work. The YouTube assembly instructions were perfect for me and pretty easy to follow. I used to wrench on bikes as a kid so it was easy for me, but would be easy for anyone you views it.
Get a bike stand!!!!!! I ordered a cheap one based on the recommendation of another group member and he was right on with the stand working well.
Assembly went well and the test ride was amazing compared to the magnum premium I just sold.
That bike was also 500w but the 700 climbed the same hill at 18 mph that the magnum only managed to maintain 10mph🤷🏾♂️
Looks like my bike commute will go from 55 min to 35-40 min and I’m excited about that.
I test rode it again at night and the lights are quite bright so another unexpected plus here.
Only issue is the front wheel appears to be out of true but that’s easy enough to fix.
Thanks Kevin Dugger for what seems to be a homerun for me.
I can’t believe I spent 2 grand on the magnum 🤦🏽♂️
The box was in decent enough shape. Upon unboxing everything was in perfect shape, and all hardware was easily located.
I took 3 evenings to assemble it after work. The YouTube assembly instructions were perfect for me and pretty easy to follow. I used to wrench on bikes as a kid so it was easy for me, but would be easy for anyone you views it.
Get a bike stand!!!!!! I ordered a cheap one based on the recommendation of another group member and he was right on with the stand working well.
Assembly went well and the test ride was amazing compared to the magnum premium I just sold.
That bike was also 500w but the 700 climbed the same hill at 18 mph that the magnum only managed to maintain 10mph🤷🏾♂️
Looks like my bike commute will go from 55 min to 35-40 min and I’m excited about that.
I test rode it again at night and the lights are quite bright so another unexpected plus here.
Only issue is the front wheel appears to be out of true but that’s easy enough to fix.
Thanks Kevin Dugger for what seems to be a homerun for me.
I can’t believe I spent 2 grand on the magnum 🤦🏽♂️
Ronald Smith
17:20 05 Feb 20
I had trouble with my 700 Series right out of the box in December 2019. Rid1up support stuck with me and had me take to eBike shop of my choice and they refunded my expenses and worked with my repairman to resolve problem. Great company.
Ron Smith
17:16 05 Feb 20
Had problems with my 700 Series eBike right out of the box. Ride1up support took care of me and had me take it to eBike shop of my choice for troubleshooting and repair. As they said they would, they reimbursed my for everything. Great company.
Alan Phillips
19:49 27 Jan 20
great bike and fantastic follow up from the company!
Brenda Muhler Wishbow
14:46 27 Jan 20
The perfect ebike....it looks great, it’s incredibly comfortable, it’s powerful, and it smoothly transitions to and from power assist. The best part was how responsive customer service was to questions...amazing!
Brenda W
14:42 27 Jan 20
Ride1up makes a fantastic ebike and their customer service goes above and beyond. Kevin responded to my questions before purchasing within minutes and the bike was delivered within a week. Unfortunately, one of the parts was damaged in shipping. I contacted Kevin and the new part was shipped out that day. The ebike is impressive, powerful, and operates incredibly smoothly. I couldn’t be happier with my purchase.
Henry Smith
20:01 23 Jan 20
Carl Rogers
20:00 23 Jan 20
AL N.
20:00 23 Jan 20
Michael Glynn
14:48 08 Jan 20
Great products and great support!
James Desmarais
00:03 19 Dec 19
I was having issues with the downhill slope maple board that I bought. I emailed their customer support and got a hold of a gentleman named Kevin which was very helpful we emailed back and forth as he tried to coach me through troubleshooting the problem with the board which was really cool he decided that I needed a new part so I went to the San Diego location and pick one up Kevin was very prompt very professional intended to whatever I needed which was really great on the customer service side of it also the customer support as well good job one up I'm customer service and product you guys kick butt and Kevin definitely deserves a raise LOL thank you once again
Chris Hertfelder
04:09 04 Dec 19
Honestly one of the best eBike companies I've ever dealt with. I purchased one of their Ghost Roadster bicycles and it's become my primary means of transportation. The bike itself was well worth what I payed for it, but their Customer Support is the icing on the cake. Next time I'm in the market for a new bike, I know where I'm going first.
Daniel Srugo
05:09 18 Nov 19
I was looking for a bike with both pedal assist and throttle, good power, nice looking (looks like a regular bike) and not too heavy so I can use it without the power.And not too expensive.This one checks all the boxes.The more I use it, the more I like it.Thank you Kevin!
Timothy Edwards
13:06 10 Nov 19
Owner of 2 Carbon Pro boards. I feel like I bought a ski hill, here in Florida. Carving at speed feels like charging down steep groomers riding your edge. I was worried about getting bored with it like say a jetski, but it isn't happening with new terrain to explore around every corner and plenty of juice in the throttle.These are great boards all the way around. Nothing compares in its' price range, not even close. I actually got 2 of them for less than 1 of the well known competitor. I'm glad I took a chance on a new company I didn't know anything about because these boards are worth every penny.P.S. - Update your safety gear you will be going faster than you think.
Tim Jay
13:00 10 Nov 19
Owner of 2 Carbon Pro boards. I feel like I bought a ski hill, here in Florida. Carving at speed feels like charging down steep groomers riding your edge. I was worried about getting bored with it like say a jetski, but it isn't happening with new terrain to explore around every corner and plenty of juice in the throttle.
These are great boards all the way around. Nothing compares in its' price range, not even close. I actually got 2 of them for less than 1 of the well known competitor. I'm glad I took a chance on a new company I didn't know anything about because these boards are worth every penny.
P.S. - Update your safety gear you will be going faster than you think.
These are great boards all the way around. Nothing compares in its' price range, not even close. I actually got 2 of them for less than 1 of the well known competitor. I'm glad I took a chance on a new company I didn't know anything about because these boards are worth every penny.
P.S. - Update your safety gear you will be going faster than you think.
Bob Como
16:51 09 Nov 19
I've had the city500 bike for 6 months and put 500 enjoyable miles on it. Customer service has been top-notch and I'd rate it a solid 5 out of 5. I do recommend getting the upgraded digital display as it gives you a wider range of pedal-assist speeds.
Nick Rodes
03:20 08 Nov 19
great boards, amazing quality and best battery life money can buy under $1,000.
Nick Rodes
03:16 08 Nov 19
Great boards! Got another board on Amazon from a competitor and the battery barely lasted 5 miles despite being advertised at a 13 mile range...After sending that back, I purchased the maple drop through board from Ride1Up and was so impressed with the quality and battery life on the board. It actually hits the speed and distance advertised on the site! Strongly suggest you pay a little extra and go with the Ride1Up board instead of taking your chances with the cheap knockoffs on Amazons.
Moondance P
19:45 02 Nov 19
Really great customer service. We had a problem with the battery and they were quick to replace it. Excellent followup and communication.
Larry Warren
15:08 02 Nov 19
Excellent value and expanding product line
G.S.W.
14:02 30 Oct 19
Outstanding bike and company! After much research I decided to go with Ride 1 Up and couldn't be more pleased. The bike is a tremendous value, with quality components and a strong motor and battery, plus it looks great and is fun to ride. I had a minor issue that Kevin rectified very promptly. Highly recommended!
james bryan
01:21 29 Oct 19
Bought a series 500 mtb and I love it. Its a excellent quality bike with a powerful motor, battery and electronics to match. I have been to a few stores and sites and people are paying 2 to 3k for what I got for 1250.It rides great and is a a superior machine obviously put together by real "bike people".The support from ride1up has been fantastic. Responses in less than an hour or less than 5 min sometimes. They have answered questions just like a bike shop (which they obviously are) and helped me get my ride dialed in perfect.The mechanic who assembled the bike kept saying what a great deal I got and 5 star support to match.JB
Denise Truhn
02:13 25 Oct 19
We love these bikes so much we own four!
Alex Madl
21:51 09 Oct 19
Hi. I’m a retired vet. I spent 3 years watching tv. I’m at mile 400, I’ve lost 18 pounds, and I ride my bike every day. This bike is more fun for me than the high end bike I first rented. I’m HEAVY. I started at 264. This bike has held my weight, and I get massive miles out of it. I put 40 miles on it today in peddle assist 3 of 9. If you're looking for a bicycle that helps you when you want, and doesn’t when you want. This is your bike. If you’re looking for a motorcycle this isn’t it. Although I do smoke every ebike I’ve ridden next to. The peddles and gearing REALLY speed you up in a way my friends, and family just can’t keep up with. I can do about 28 on a nice flat, and have had it to 50 on a down hill. I average 12 miles in hour usually at peddle assist 3 of 9. I’m super happy with my bike. Every stupid question I can ever think of, ride one up gets back to me in 10 min. Even on labor day. I have been really impressed with the customer service.
Karen Jensen
01:25 06 Oct 19
Coolest lookin electric bikes out there! Great customer service!
Chadly Stu
04:12 04 Oct 19
smooth electric skateboards designed for steezy smooth moves
Michelle McClaflin Burks
21:19 22 Sep 19
What makes this board a great product has already been stated in all the previous positive reviews and is more than true.
I would like to brag on our customer experience with Ride1up. Their service after the sale.
We contacted Ride1up - knowing our situation was not a warranty issue - with in 2 emails they had offered a deep discount on a new board and advised us to keep the old one for spare parts.
If you want a great board with great customer service after the sale? You are in the right place.
I would like to brag on our customer experience with Ride1up. Their service after the sale.
We contacted Ride1up - knowing our situation was not a warranty issue - with in 2 emails they had offered a deep discount on a new board and advised us to keep the old one for spare parts.
If you want a great board with great customer service after the sale? You are in the right place.
Brian Keith Johnson
03:35 20 Sep 19
The board arrived as scheduled. (Bamboo Classic) A bit of difficulty with purchase, but Chris Brake from sales was outstanding with answering all of my questions. Very polite, also well spoken. The best customer service experience I've had to date......the board you may wonder? A bit much for being non-experienced, (but a good thing.) Great acceleration and braking. As well as response. I think it will turn out to be a great experience.
Ty Ride1Up!😁 If you see a video of someone with a panda mascot head, cruising through the Smokey's, it wasn't me😎
⚠️Saftey first
Ty Ride1Up!😁 If you see a video of someone with a panda mascot head, cruising through the Smokey's, it wasn't me😎
⚠️Saftey first
Adam Coster
19:54 19 Sep 19
Ride1Up provides excellent customer service. My bike came missing a part and after contacting them they had it to me the next day, no questions asked. They were polite, friendly, and extremely helpful throughout the whole process. Their products are high quality at a low price, and I highly recommend the 500 Series City to anyone looking for their first eBike.
Brad Voorhees
17:50 16 Sep 19
I just received my bike last week and am very happy with my purchase. I looked around the internet and did quite a bit of investigating regarding the best bike for me. I could not justify the prices for most. Learned about Ride1Up, checked out past reviews, Youtube posts and could not find many negative comments. It seems to be of great quality, sturdy when riding and is pretty fast. I upgraded to the the LCD montior which added a few more PAS settings as well as MPH/KMH, range and backlight. Had a small glitch with the LCD settings which are kinda complicated. But I contacted them via email and immediately received directions to fix the problem. So far so good. Taking to Mammoth next week..
Richard Nielsen
21:26 13 Sep 19
Purchased an electric skateboard from Kevin and am super happy with the service and quality of the board, it easily exceeded all my expectations for ride quality, power, and controllability and I highly recommend them for anyone wanting to get started with eboards
Jonathan W Kohn
20:25 13 Sep 19
I recently purchased a Ride1UP 500 Series City E-bike and am extremely pleased with the purchase. I opted for the optional LCD panel and rack with my purchase.
Prior to buying the bike, I found the support staff very responsive to my concerns and questions, often answering my emails well after closing time and on weekends. It was reassuring to know that there were real people behind the web site who were actively involved with customer’s needs.
The construction is very robust and at 62 lbs it certainly is not a light weight. But the weight of the bike and large tires adds more stability on both paved and hard packed surfaces. I particularly like the interaction of the gearing system, the 9 boost settings (standard control only has 3 settings), and the throttle, which was thumb controlled. I placed the LCD panel close to the thumb throttle which allowed me to use my thumb and index finger to control the boost easily and also page through the display options.
The combination of 9 setting and gear ratio selections allows me to get the level of exertion I want without feeling that I am just riding on an electric vehicle. Given the weight of the bike, there’s plenty of opportunity to get whatever level of exercise you want. Yet when things get tough there’s plenty of power to get you up any hill.
The throttle also has the advantage of providing a small boost when starting up from a standing position as when waiting for a light to change. This allows for a quick transition from the stationary position through the initial wobble on start up to peddling up to speed. I give the throttle just a slight tap once I’m on the bike. Given the torque of the motor, the rider has to learn just how much throttle is needed in this and other circumstances.
I found the battery capacity to be excellent. After a ride of 10-12 miles with one of two moderate climbs, I still had about 70% capacity remaining. The charge rate is more than adequate to bring the battery up to full capacity in 1 and 2 hours.
The overall finish of the bike is excellent. I like the upright riding position, wide handle bars, and the substantial leather wrapped hand grips.
Prior to buying the bike, I found the support staff very responsive to my concerns and questions, often answering my emails well after closing time and on weekends. It was reassuring to know that there were real people behind the web site who were actively involved with customer’s needs.
The construction is very robust and at 62 lbs it certainly is not a light weight. But the weight of the bike and large tires adds more stability on both paved and hard packed surfaces. I particularly like the interaction of the gearing system, the 9 boost settings (standard control only has 3 settings), and the throttle, which was thumb controlled. I placed the LCD panel close to the thumb throttle which allowed me to use my thumb and index finger to control the boost easily and also page through the display options.
The combination of 9 setting and gear ratio selections allows me to get the level of exertion I want without feeling that I am just riding on an electric vehicle. Given the weight of the bike, there’s plenty of opportunity to get whatever level of exercise you want. Yet when things get tough there’s plenty of power to get you up any hill.
The throttle also has the advantage of providing a small boost when starting up from a standing position as when waiting for a light to change. This allows for a quick transition from the stationary position through the initial wobble on start up to peddling up to speed. I give the throttle just a slight tap once I’m on the bike. Given the torque of the motor, the rider has to learn just how much throttle is needed in this and other circumstances.
I found the battery capacity to be excellent. After a ride of 10-12 miles with one of two moderate climbs, I still had about 70% capacity remaining. The charge rate is more than adequate to bring the battery up to full capacity in 1 and 2 hours.
The overall finish of the bike is excellent. I like the upright riding position, wide handle bars, and the substantial leather wrapped hand grips.
Henry Gabriel
17:20 07 Sep 19
The bikes are awesome! 5/5 the smile on my face! Customer service 6/5. The Boss is so personable!:))
Andrew Parke Slater
22:42 04 Sep 19
Got the 500 Series City and couldn't be happier. Bike was easy enough to assemble (although I did have a mechanic check behind me and resolve a minor alignment issue). Support was helpful and communicative whenever I reached out.
Claire Kelly
23:22 21 Aug 19
Phenomenal quality and customer service! When I was debating what ebike to purchase I called Ride1Up’s support number and the owner, Kevin, picked up and talked me through the whole process. I’ve also had to contact customer support via the facebook page messenger and via email a few times and they’ve been extremely responsive and helpful!
As for the quality, I bought a Ride1up 500 Series MTB and I absolutely love it! I found myself without a car (or the funds for one) in a place that requires autonomous transport. I looked at a ton of different ebikes, from budget Amazon ones to slightly higher end bikes, and the conclusion was that this is the absolute best bang for your buck you can get. People with the funds get stuck in the slippery slope of “well if you’re already spending the money why not spend the extra $3-400+ on a higher end bicycle” but unless you’re a bicycle aficionado with very specific tastes (or long commutes,) let me tell you this bike will MORE than satisfy you. I am having way too much fun and everyone from friends and family to bicycle shop experts are impressed by its power and comfort. Cannot recommend them enough!
As for the quality, I bought a Ride1up 500 Series MTB and I absolutely love it! I found myself without a car (or the funds for one) in a place that requires autonomous transport. I looked at a ton of different ebikes, from budget Amazon ones to slightly higher end bikes, and the conclusion was that this is the absolute best bang for your buck you can get. People with the funds get stuck in the slippery slope of “well if you’re already spending the money why not spend the extra $3-400+ on a higher end bicycle” but unless you’re a bicycle aficionado with very specific tastes (or long commutes,) let me tell you this bike will MORE than satisfy you. I am having way too much fun and everyone from friends and family to bicycle shop experts are impressed by its power and comfort. Cannot recommend them enough!
Claire Kelly
23:15 21 Aug 19
Phenomenal quality and customer service! When I was debating what ebike to purchase I called Ride1Up’s support number and the owner, Kevin, picked up and talked me through the whole process. I’ve also had to contact customer support via the facebook page chat and via email a few times and they’ve been extremely responsive and helpful!As for the quality, I bought a Ride1up 500 Series MTB and I absolutely love it! I found myself without a car (or the funds for one) in a place that requires autonomous transport. I looked at a ton of different ebikes, from budget Amazon ones to slightly higher end bikes, and the conclusion was that this is the absolute best bang for your buck you can get. People with the funds get stuck in the slippery slope of “well if you’re already spending the money why not spend the extra $3-400+ on a higher end bicycle” but unless you’re a bicycle aficionado with very specific tastes (or long commutes,) let me tell you this bike will MORE than satisfy you. I am having way too much fun and everyone from friends and family to bicycle shop experts are impressed by its power and comfort. Five stars!
Snowy Snowy Zhang
13:04 11 Jul 19
I can feel Kevin is a very nice person.
Jerry-Annie Sales
00:01 10 Jul 19
Great Bike - very happy with my purchase. I ordered the 500 MTB bike on Fri and received it the following Wed. I live in Illinois. The package was intact and the bike inside was well protected with plastic and foam packaging. The bike was easy to assemble and took about 30 minutes.
I have ridden it about 100 miles so far and when riding at a slower pace 13-15 mph, I was able to get over 50 miles on one battery charge.
The bike is fun to ride and coasts very well downhill with no noticeable drag from the hub motor. I bought the upgrade display and when in assist mode 9 and 7th gear, on flat ground I could get to 25 mph pedaling as fast as I could pedal (I am a 69 year old male). The brakes and shifters all work well and seem to be of good quality. The entire bike seems solid and well made. I definitely recommend this bike.
I have ridden it about 100 miles so far and when riding at a slower pace 13-15 mph, I was able to get over 50 miles on one battery charge.
The bike is fun to ride and coasts very well downhill with no noticeable drag from the hub motor. I bought the upgrade display and when in assist mode 9 and 7th gear, on flat ground I could get to 25 mph pedaling as fast as I could pedal (I am a 69 year old male). The brakes and shifters all work well and seem to be of good quality. The entire bike seems solid and well made. I definitely recommend this bike.
Brian Wittman
01:01 14 Jun 19
Kevin and pre-sale customer service gets a 6 out of 5, because 5 just isn't enough!
John Windmiller
00:52 09 May 19
everything a great bike .. buy it you will like it
Greg Zarski
21:10 11 Apr 19
I purchased the 500 MTB about two months and absolutely LOVE this bike! I haven't touched any of my other bikes since. Aesthetically, the bike is a 5/5 (I got the darker color palette). The bike just looks fantastic. Functionality-wise, it's also a 5/5. I use it for commuting (about 22mi one way, 44mi round trip), for singletrack offroading up in the hills behind my house, and I even use it to tow my kid's bike trailer. The thing that surprised me the most was how practical an ebike like this is for towing a bike trailer with a kid in it. The torque of the electric motor makes it insanely easy to start from stop lights / stop signs and makes it effortless to sustain a decent speed with the trailer. My kid absolutely loves it. Lastly, customer-service-wise, also a 5/5. Kevin, the owner, responds quickly to queries at all times of day (Kevin, do you even sleep?).
Overall: 5/5. I've recommended this bike to everyone I know who bikes. LOVE IT.
Overall: 5/5. I've recommended this bike to everyone I know who bikes. LOVE IT.
Mark Westman
13:30 10 Apr 19
The Ride1UP electric boards are at the top in their price range.
windo67
04:45 09 Apr 19
Best value for your money is right here ride1up if you are looking for a great electric bike this is it
Chris Wood
22:19 08 Apr 19
Great product, fantastic after-sales service took care of some minor details. This bike is too much fun to ride, and is putting a smile on my face in the daily commute - living in the mountains of Central Mexico I need that assist to get me up the hills. I saved so much money over an equivalent quality ebike in Mexico (even allowing for import taxes and delivery). I'm 6'3'' and the bike fits, but wouldn't want to be much taller.This company sells a good product at the best price you'll find, and backs it up with impeccable after-sales service. What more do you want?
Gregory Zarski
22:59 01 Apr 19
I purchased the Ride1Up 500 MTB about 2 months ago and haven't touched my other bikes since. This bike is SO MUCH fun! Everything from commuting to work (20+ miles each way, mostly flat), to riding singletrack in the hills behind my house, to towing my kid in his bike trailer. I was especially surprised at how well the bike works for towing the bike trailer. Going from a full stop up to speed with a kid in the trailer is no problem since the motor provides plenty of torque. In regards to the price of the bike, the value you get for your money is insane. Furthermore, the Ride1Up support team is lightning quick to reply (I've sent them inquiries at like 10PM PST and received a response within 15 minutes). Highly recommend Ride1Up and especially the 500 MTB.
Matt Gunson
22:32 01 Apr 19
I am very pleased with my purchase. If I were to rate the product on it's individual parts and features alone, it might not rate out as a "5." I might have given it a 4 as some of the hardware isn't top shelf. That said, if I wanted anything that was significantly better I'd have to pay double or maybe even triple.
I wanted the MTB rather than the cruiser for my 16 mile commute because I like to get slightly aggressive with my ride in order to get a pretty good workout. They were out of the MTB but Ride1Up offered a discount to cover the cost of an MTB bar. I also bought some dropdowns to go with it and now I have an amazing commuter.
I ride pretty hard when I commute so I was concerned I wouldn't get a big enough benefit from the pedal assist as I am able to sustain speeds of 17-18 mph fairly easily and 19-20 with good conditions or extra effort. I am also large-ish at 6'1" 220 and was afraid that would slow down my speed. I was thrilled to look down at my speed once I got up to what felt like a max cruising speed and see I was going 25mph! I even hit 30mph coming down an overpass. I was also happy that I still burned the same number of calories that I would have on my non-assisted bike because as I was pedaling just as hard.
Ultimately, the bike was able to do what I had hoped—reduce my commute time enough to make bike commuting an option every day, not just when I get up early enough to fit it in, now that I moved four miles further from work.
When summer hits, here in Phoenix, It will be great to use the throttle all the way home rather than pedal and have to take a shower again.
I am very happy with my purchase and believe there isn't a better value on the market when it comes to an E-bike.
I wanted the MTB rather than the cruiser for my 16 mile commute because I like to get slightly aggressive with my ride in order to get a pretty good workout. They were out of the MTB but Ride1Up offered a discount to cover the cost of an MTB bar. I also bought some dropdowns to go with it and now I have an amazing commuter.
I ride pretty hard when I commute so I was concerned I wouldn't get a big enough benefit from the pedal assist as I am able to sustain speeds of 17-18 mph fairly easily and 19-20 with good conditions or extra effort. I am also large-ish at 6'1" 220 and was afraid that would slow down my speed. I was thrilled to look down at my speed once I got up to what felt like a max cruising speed and see I was going 25mph! I even hit 30mph coming down an overpass. I was also happy that I still burned the same number of calories that I would have on my non-assisted bike because as I was pedaling just as hard.
Ultimately, the bike was able to do what I had hoped—reduce my commute time enough to make bike commuting an option every day, not just when I get up early enough to fit it in, now that I moved four miles further from work.
When summer hits, here in Phoenix, It will be great to use the throttle all the way home rather than pedal and have to take a shower again.
I am very happy with my purchase and believe there isn't a better value on the market when it comes to an E-bike.
Matthew Gunson
22:30 01 Apr 19
I am very pleased with my purchase. If I were to rate the product on it's individual parts and features alone, it might not rate out as a "5." I might have given it a 4 as some of the hardware isn't top shelf. That said, if I wanted anything that was significantly better I'd have to pay double or maybe even triple.I wanted the MTB rather than the cruiser for my 16 mile commute because I like to get slightly aggressive with my ride in order to get a pretty good workout. They were out of the MTB but Ride1Up offered a discount to cover the cost of an MTB bar. I also bought some dropdowns to go with it and now I have an amazing commuter.I ride pretty hard when I commute so I was concerned I wouldn't get a big enough benefit from the pedal assist as I am able to sustain speeds of 17-18 mph fairly easily and 19-20 with good conditions or extra effort. I am also large-ish at 6'1" 220 and was afraid that would slow down my speed. I was thrilled to look down at my speed once I got up to what felt like a max cruising speed and see I was going 25mph! I even hit 30mph coming down an overpass. I was also happy that I still burned the same number of calories that I would have on my non-assisted bike because as I was pedaling just as hard.Ultimately, the bike was able to do what I had hoped—reduce my commute time enough to make bike commuting an option every day, not just when I get up early enough to fit it in, now that I moved four miles further from work.When summer hits, here in Phoenix, It will be great to use the throttle all the way home rather than pedal and have to take a shower again.I am very happy with my purchase and believe there isn't a better value on the market when it comes to an E-bike.
wayne larsen
12:32 29 Mar 19
This bike is amazing, easy to put together and Kevin the owner is always able to answer any questions I had, my first test ride exceeded my expectations, the bike was quiet and the acceleration was amazing, the only thing they need to do, provide a better manual. The value for this bike is great. My riding buddy recently bought a Fantic expensive electric bike, when he rode mine his comment was WOW!!!, he said he wished he would have bought one like mine.
Scott Giurlani
23:00 27 Mar 19
I bought one of each for me and my wife. SO MUCH FUN!! we have taken more rides in the last 3 weeks that we have in years. And you still get a bit of a workout, without even noticing.
James Adam Patterson
06:31 01 Mar 19
Arrived in 2 days. Runs great, And the customer service is awesome!
John Vela
00:02 26 Feb 19
Great customer sevice, great prices, good quality products. Im excited 2 see what happens in the future with this company. I hope they make a.walk in shop.
Dan AZRanger
01:30 14 Feb 19
I’m a geocacher, and a trip to the east side of Horseshoe Lake near Phoenix was a prime motivator to purchase my Ride1Up MTB Gold. There is a good dirt service road on National Forest land on the east side of Horsehoe Lake. The trouble is, that access to that road by vehicle is not possible unless you are brave enough to try fording the Verde River, or if you are an employee of the company which maintains the dam and water works at the lake.However, there is a walking path that goes under the spillway of the dam that the public can use. But the geocaches that I needed to get to are 5 to 8 miles away by road from the dam. The road also has a good deal of elevation gain and loss along the way. As I was pondering how to get to those geocaches, the idea to finally get myself an e-bike popped into my head.I got to two of the three geocaches, but I was not able to get to the last of the three because I got stopped at a fast flowing side creek that dumps into the lake. I was only 4/10ths of a mile away from that last geocache, but I was not willing to risk the deep and fast flowing creek. We got a decent rain just a few days before which turned the normally dry creek bed into a rushing river. It looks like I will have to make the trip again sometime when the creek is dry.The bike handled the sometimes rock-infested dirt road just great. I had to nurse my battery along with lower pedal assist levels on the way back. I made good use of the battery going out, so only had about two bars left on most of the way back. Total miles for the trip was only 16 miles, but my fitness tracker tells me that with all the ups and downs, I climbed over 1100 feet along the way. But overall, the bike completely met my expectations.Thanks for a great bike at good price. I did accessorize it for my own needs a bit, but doesn't everybody? I’m having a lot of fun, not only adventuring the back roads but also commuting to work with it. To me, I wouldn’t exactly call it a mountain bike. I would call it a Trail/Commuter. But it is exactly the type of bike that fits my lifestyle and needs.
Michael K
22:50 06 Feb 19
From ordering to riding, everything went smooth. The bike itself and the power of the motor went above my expectations. Definitely recommend
Brad Smith
14:33 26 Jan 19
Awesome Bike, great Value, great customer service! I’m very happy with my purchase. I highly recommend this company!
Jeff Bossaller
07:46 24 Jan 19
Wow, what a great bike. It is a lot of fun to ride! If you haven't considered an electric bike...do so now. If you are considering it, look no further. These bikes are well built and the price is very nice too.There are 4 main things I look for when dealing with a company: 1 - Great product, 2 - excellent customer service, 3 - Pride, 4- locally owned...and they have them all covered here.Thanks for the great bike!
Jeff Bossaller
04:55 24 Jan 19
Wow, what a great bike. It is a lot of fun to ride! If you haven't considered an electric bike...do so now. If you are considering it, look no further. These bikes are well built and the price is very nice too.
There are 4 main things I look for when dealing with a company: 1 - Great product, 2 - excellent customer service, 3 - Price, 4- locally owned...and they have them all covered here.
Thanks for the great bike!
There are 4 main things I look for when dealing with a company: 1 - Great product, 2 - excellent customer service, 3 - Price, 4- locally owned...and they have them all covered here.
Thanks for the great bike!
Denny Wilcox
20:13 22 Dec 18
My wife and I love our new Ride1Up electric mountain bikes. It's been a bit chilly here in Northern Utah, but have had a few days in the upper 30's and low 40's and were able to get out on them a little bit. These are our first ebikes and they are really awesome! I like the PAS mode both on and off road. It really works great and helps me move right along with as much assistance as I need. The 9 levels of PAS are really great for allowing you to fine tune your ride. My wife loves to use the throttle, as she is not as physical a rider as I am. We can't wait for the weather to get nice this spring and get out with these bikes.
Esteban Felix
21:02 20 Dec 18
This is the next level of biking. I can coast uphills and breeze downhills with the electric component of the bike. The service was excellent and the product has given me no issues whatsoever. Hoping to learn to get more comfortable on a skateboard to try out their other product.
Lloyd Guiberteau
10:29 19 Dec 18
I have the MTB500. The package on this bike is very good. It is a lot of fun to ride. You really need to get one. The battery distance is amazing and it charges without any problems. I get between 50 and 60 miles on a charge using pedal assist 1 and 2 on the stock computer. The little rubber stopper where the charger enters the battery compartment doesn't always shut properly but I use a piece of electrical tape to keep it shut to avoid moisture and dirt from entering. The computer works fine and I plan on getting the upgraded one to have more pedal assist options and added info for the ride. The pedals were quality but too small for me and I switched them out for the Electra Chopper pedals. At 20 dollars they are great for this bike. It comes with a nice Selle Royal seat but a bit too small for my liking and I switched it out for my Selle Royal Journey which I had on my Electra Moto. The kickstand is sturdy and does not interfere when riding. I did raise the handlebars more to my liking with an extension device. Be careful if you do this so the cables are not effected by being stretched too far. Again it is so much fun - just get one.
Casey rhoades
07:43 18 Dec 18
I bought a Ride 1up a few months ago. We love it, runs great. I'm 6' 225lbs and live on a hill in PA, it has no problem pulling me up any steep hills. I am so happy to be able to exercise on a bike again. The battery life is great, never had any issues. My wife and son also love to ride the bike. After weeks of research we decided to go with Ride 1up and glad we did. The support team couldn't be any better, we are hoping they start building and selling a fat tire version for the beach. I hight recommend this bike and company.
Bart Sullivan
16:14 17 Dec 18
I love my Ride1UP e-bike! It works fantastic and looks great! I think it is the best e-bike for the value!
Martin Shirley
17:11 14 Dec 18
Great value for money. The bike was easy to get up and running upon delivery. Very good quality components. Great service from the owner... answers questions and provides useful tips. Fun bike to ride with great acceleration.
Lloyd Guiberteau
13:39 14 Dec 18
I have the MTB500. The package on this bike is very good. It is a lot of fun to ride. You really need to get one. The battery distance is amazing and it charges without any problems. I get between 50 and 60 miles on a charge using pedal assist 1 and 2 on the stock computer. The little rubber stopper where the charger enters the battery compartment doesn't shut properly but I use a piece of electrical tape to keep it shut to avoid moisture and dirt from entering. I have a twist throttle and it works great but I would prefer the thumb throttle for easier control without a slight strain on the wrist and also to have it on the right side. The computer works fine and I plan on getting the upgraded one to have more pedal assist options and added info for the ride. The pedals were way too small for me and I switched them out for the Electra Chopper pedals. At 20 dollars they are great for this bike. The front light is not great but its there. It comes with a nice Selle Royal seat but a bit too small for my liking and I switched it out for my Selle Royal Journey which I had on my Electra Moto. The kickstand is sturdy but it would be better placed farther in the back to avoid the pedal. I also raised the handlebars more to my liking with an extension device. Be careful if you do this so the cables are not effected by being stretched too far. I had a problem with the front fender fitting on without rubbing so I gave up and will figure it out later. That just might be me lol. Again it is so much fun - just get one.
John Faseler
12:03 14 Dec 18
Absolutely the BEST Ebike out there for this price point!!! I've had mine just over a month, ~300 miles, and have been using it to run errands and basically just ride places I'd normally be intimidated from riding (distances and/or hills). I love when cars follow me, sometimes for blocks, trying to figure out how I'm soo damn fast. 🙂
Bo Eugen Gyring
07:00 14 Dec 18
I have spent a lot of time searching for the right ebike that would fit my needs and finally found what I was looking for with the Ride1Up City ebike version.It has been a pleasure ever since I bought it, enjoying every ride to and from work. I ride about 70 kilometers each day, however currently taking a break, because of winter time, but I am looking forward to warmer and sunnier days ahead because I simply can not wait to get on the bike again :)There have been some issues along the way, not serious, but more in the "could be nice" category and Kevin has been very keen to help me, so thank you Kevin.You get a lot of value for your money, as it is a very sturdy built bike. So get out there, get some exercise, save money on transportation and make the world less polluted 🙂
Shamim Ahammed Zoardder
11:45 20 Nov 18
I love this bike so much. It has smooth riding experience, powerful battery life.
Zoltan Varga
15:33 03 Nov 18
李蒙
08:50 10 Oct 18
Not bad,nice ride .
Kainoa Cruz
03:45 09 Oct 18
affordable electric bike with quality parts. I'm a happy biker, so much fun riding again. I keep it on PAS so I get the cardio that I need but cover more grown to enjoy soroundings while riding. Customer Service is always very helpful. My questions ps answered right away. Kevin, thank you! My 12 year old wants one already. lol
Patricia Dellow
21:46 26 Sep 18
have one!! love it, been riding it all over town!
Brett Colliton
04:59 26 Sep 18
All the products are priced very reasonable and are very high quality!
Michael Kincaid
00:13 14 Sep 18
Ordering my bike! Super excited to put it through it's paces!
John Steward
10:15 08 Sep 18
The best all-around electric bike I've seen. Love what you're doing. Saving up for one