WHAT PEOPLE ARE SAYING

Ride1up

4.6

Based on 519 reviews

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Ride1UP

4.7

Based on 129 reviews

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Harold Johnson

19:12 22 Mar 23

Great service. Rudy and Zac were awesome thanks again

Eric Johnson

19:12 22 Mar 23

Excellent shop! Very friendly and helpful! I got a great deal on my step through lmt’d bike. Rudy and Zac are very knowledgeable and good at guiding you to the right bike

Gary Hirsh

21:07 21 Mar 23

I own three Ride1up ebikes. A 700, Core-5 and a LMTD and I can honestly say they are the most ebike you can get for the money. I really like how they focus on power first and combine that with industry standard components and solid build quality. I did a crazy amount of research before purchasing each ebike and every time I always came back to Ride1up. For the couple of minor issues I've had (as you can expect with a direct to consumer ebike), Ryan in their support department worked with me to make sure my issue was resolved. He even called me without me asking to make sure he understood exactly what I needed since I was having trouble articulating it in an email. That's an A+! Within a few days, I had the part I needed and was out on the road. I have 2 requirements for an ebike; power when I want it and support when I need it. RIde1up provided that on both counts. I highly recommend them!

Tom Portanova

00:02 21 Mar 23

Great bikes! Great price!

Rahul Shah

20:45 18 Mar 23

If you're looking for knowledgeable bike riders and great customer service definitely check this place out! The staff is super friendly and allowed me to test ride several bikes and explained to me the key differences that led to me buying my LMT'D Model. If you're looking for a budget friendly torque sensing e-bike I can't recommend this bike enough. It's become my daily commuter bike. 6 miles to work uphill and this bike takes it like a champ! There's also tons of accessories in the store as well so you can customize your ride before leaving. I got a phone mount, fenders, and bike rack all at a reasonable rate.

Melissa Haley

23:01 13 Mar 23

EXCELLENT BIKES, STELLAR SERVICE. I bought a Ride1Up 500 series a couple of years ago and ride often. I absolutely LOVE this bike and had zero issues until I accidentally left it out in a TERRIBLE hard rain (several inches) overnight. The bike would not turn on even after removing the battery and letting everything dry out. We took the battery to a highly regarded local bike shop who kept the battery for a week and then said it was ‘most likely damaged’. Went out on a limb and filled out the form for Ride1Up support (never had good luck with those forms and my model had been phased out). Not only did I receive a quick response, but Ryan J provided VERY specific guidance as to what to do. Even though he was across the country, I felt as if he was beside me every step of the way! Better yet, he was able to resolve the issue and I am very happy to be back on my bike! Thank you so much RYAN J. for your support, patience, and outstanding expertise!!

Nicolas Lundy

22:38 09 Mar 23

Hey, this bike shop is awesome! The bike came quick and was easy to put together! Took it down to the Ride1up bike shop and Rudy helped tune it up! Rides perfect! Super stoked!

David Lehi Ayala (David Dee)

21:53 06 Mar 23

This is one of the great newly bike shops around this area not too many bike shops that are really cool to let you use your tools to fix your bike really quick. I enjoy talking to the owner and listening to his story on how he started ride one bikes. Come in check it out, probably leave with one of e-bikes. Very reasonable prices for their e-bikes compared to other stores around town. Definitely like coming here I know I'll stop by again.

Maxwell Arias

21:57 04 Mar 23

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03:23 03 Mar 23

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Marco A. M S

10:23 28 Feb 23

AWESOME BIKES, we enjoy our Bike Rides every time we have a chance driving thru the Beach and along all the Trails in Virginia Beach, Virginia

Alex Lee

15:48 23 Feb 23

Bought the Lmt'ed model ebike online. I was able to ride it for for only 40 miles before I got Error Code 21. After contacting support, they got a new motor and BMS to me very quickly and comped me $50 for having work done at the bike shop. Since then, I've put 500 miles on the bike in the space of 2 months (it's my commute to work and groceries).Besides the hiccup at the beginning, I absolutely love my bike, and would recommend it to everyone. It can carry me (5'8", 165 lb male + groceries and gym bags.

Sandy Gilman

15:09 13 Feb 23

Colin Martin

22:00 12 Feb 23

"Outstanding" is an understatement for their bikes and service. I don't think any brand can remotely compete with them for the price.Exactly one part on my bike has failed in over year, and when I emailed them, despite it being out of warranty, they mentioned that part had a run which was prone to cracking and sent me a new one for free, overnight shipped.Replacement parts outside of warranty are VERY affordable. I was concerned I may have ruined my motor, and they sold new motors (meaning I didn't even have to replace the whole wheel) for next to nothing. Seriously. I don't think they make a penny in profit for what they were asking.I did some physical modifications to replace the seat post with a titanium one, and they helped recommend the reaming tool I needed, even went out of their way to say that it wouldn't void any part of my warranty except for the seat post.People I commute with always asked me about the bike, I mentioned what it was and how much I loved it, two of them bought one. I mentioned that in one of my emails to them as amusing, and they just said "cool! here's a $100 store credit!"Their customer service and technical support guy are fast to reply, thoughtful and detailed in responses, the only thing I wish is that they had a broader list of accessories sold on their website.I now want one with a bigger motor from my V2 after a year and a half of completely trouble-free riding, and after my experience with Ride1up, there isn't another brand on earth I'd consider over them, particularly considering the outstanding quality for the price. They've earned my business, and I am not someone who is a brand loyalist whatsoever. Only superb customer service and products keep me coming back.

tainsko

03:46 12 Feb 23

Bike arrived in perfect condition due excellent packaging. Arrived 85% assembled. Design and construction are first rate. Ample support and instruction videos on the website. I bought the Cafe Cruiser for rides on rough country roads with no steep terrain. The Cafe Cruiser is designed for comfort and styling and it delivers. Highly recommend the company!

Jonathan Leo

01:09 12 Feb 23

Very good deals and costumer service. Having a local shop in San Diego is *very* helpful when taking delivery or needing service. Bikes are fast, not terribly heavy and have a lot of good components and the assembly is solid!! Very happy with the bikes from here!

Joe Gibbs

01:20 11 Feb 23

I highly recommend Ride1Up bikes. When mine arrived there was a flat spot on the rear rim, but after a couple of emails, I was sent a new rim and took it to my local bike store to have them rebuild the new wheel. Ride1 Up reimbursed me right away. I was very impressed with their customer service. After riding my Lmtd for a couple of weeks I ordered a 2nd one for my son. Our Lmtd's are awesome. We've ridden almost 500 miles since they were purchased in September, and have had zero issues. We take them up a dirt fire road into the mountains with 2000ft of elevation gain in 9 miles. They're a blast! Especially on that downhill back to the bottom!!🤣

The Botsfords

02:19 10 Feb 23

I love riding my Ride1up 700 eBike! It’s so fast and powerful. When I want a good workout I pedal with PAS set low, but if I get tired or just want to cruise, the throttle works great. Can’t wait for warmer weather in Michigan so I can really ride some miles.

Mike Creed

13:15 08 Feb 23

Purchased a Prodigy e-bike from Ride1Up. The bike has been fantastic. I accidentally damaged the cosmetic battery plate, and customer service was very responsive and had a new one shipped to me very quickly.

Brittanie Schroyer

20:02 07 Feb 23

We have loved our R1Up bikes! We have a Core 5 and two LMTDs and recommend both, varying based on intended use or budget. We had some issues with one of them, and customer support worked with us every step of the way to resolution. These bikes have opened up a whole new world and reduced our driving. It’s so much more run to run errands on two wheels instead of four!

Bruno Kudrecki

16:04 07 Feb 23

Great bike at a great price with high quality features that can’t be beat.

Quinn

00:40 07 Feb 23

Recently bought the Cafe Cruiser and have been absolutely loving it. Rides great, looks great. I brought the bike to a local and well-respected bike shop for a once-over; they were very impressed with the build quality. I did extensive research on E-bikes before I decided to go with Ride1Up, and am very glad I did. Great company making great bikes.My dog loves it too (he always looks like that, I swear)

Jeffery Nall

23:34 06 Feb 23

Myron Diener

23:05 06 Feb 23

I have the Cafe Cruiser and the bike is beyond my expectations. I had never owned an ebike before so I didn't know exactly what to expect, but this one is so easy to operate and ride that I am very glad that I purchased it. Plenty of power, excellent battery life, very easy to operate and the response is far better than I could have ever imagined. The only reason I did not give it 5 stars is that when the bike first arrived the derailleur bracket was bent. Rather than walking me through the method to fix it the customer service told me I had to take it to the local bike shop for repairs . . . certainly not what one wants to do with a brand new bicycle. I ended up fixing the bent bracket myself and the bike works great.

Matt B

22:28 06 Feb 23

Ride1Up has the best quality to value class 3 e-bikes! Love my 700 XR, it’s a blast to ride. Lots of power. It’s great how you can really customize and dial in your preferred settings on the display. These bikes have a huge fan following on Facebook which is really helpful and fun to chat with a community of fellow riders.

Jendy Edgerton

20:15 06 Feb 23

I purchased the Roadster V2 Gravel bike last year to use as my commuter bike to and from work (urban commute with lots of hills and mostly using bike lanes) about 5 miles each direction. This bike has totally been great as a commuter bike and also for weekend rides. I have noticed the battery doesn't seem to last for the full listed range - even when using quite sparingly but it has not been a problem for my needs and there have only been a few times (full day out and about type trips) that I have been worried about running out of battery.I am really happy with this bike as my first e-bike as I wanted something lightweight to get up and down the stairs to my house but with enough boost and range to commute comfortably (I don't break a sweat biking if I don't want to). Especially for the price to weight ratio and quality of the bike overall, I am super happy!A few downsides I have found: this bike is not set up to be very versatile with add-ons, I was able to find a rear rack that fit on the farthest possible position but its a close one. For rain, this bike also doesn't fit many fenders and it really took some digging to find fenders that would work. I am still working to get the front fender I found to work best adjusted to fit correctly but with some work, will be possible. Finally, a small think but something to consider; I bought this bike knowing that it had the option to purchase a second external battery to extend the range. this extra battery attaches where the water bottle holder or some types of locks also attach. I haven't purchased the second battery yet and will probably eventually just upgrade to a different bike with more range but it would require prioritizing of accessories and where there attach to the bike if it were added.

Christopher Budd

20:13 06 Feb 23

We purchased 2 Ride1Up Prodigy from them and have had a great experience so far.Shipping was very fast and the bikes arrived in perfect condition.One bike came with a bad tube (the valve itself was leaking) on the front, which Ride1Up immediately paid for repair at a local bike shop. Other than that, assembly went very smooth and their instructional videos were helpful.After 120 miles we have had no major issues and are extremely happy with both the performance and quality of the parts.Update: One of the bikes is at 500 miles and the other is ~330 miles. No issues and they still feel great. Definitely recommend these.

Nathan Shoemaker

15:46 06 Feb 23

Got this bike in late August, put 500 miles on it before the winter got too cold! Love it!

Dave Parsons

14:26 06 Feb 23

I purchased a Prodigy XR about 4 months ago, and love the bike. I ride it everywhere around town. It needed quite a bit of tweaking when it first arrived (adjust derailleurs, brakes, true wheel), but has been great ever since.

R S

07:01 06 Feb 23

I bought a ROADSTER V2 GRAVEL EDITION ebike from Ride1Up. It was delivered when promised and was easy (for me) to put it together out of the box. This is now my favorite bike due to it's light weight, ergonomics, ease of use and Gates Carbon Drive.I live in a mountainous area so I thought the bike could benefit from an easier gear ratio. Using a higher power assist up hills does make it much easier. I'm in my 60s so I added Redshift stem and seat suspension to smooth the trail bumps. I highly recommend this awesome mod if you're older or just like a smoother ride.

Charles Johnson

04:41 06 Feb 23

Purchased a 700 series and the quality/performance is outstanding. I have put over 500 miles on it and it still runs perfectly, very comfortable and such a blast to ride. The customer service was great and super responsive to any questions that I had. I spent a few months researching Ebikes and Ride1Up checked all the blocks. I would highly recommend them.

Matthew Smiles

22:23 05 Feb 23

Roadster V2 gravel. Owned the bike for about 6 months. Our local trail system is a mix of concrete, pavement and gravel, which is well suited to the roadster gravel edition. I wanted the simplicity and low maintenance of a single speed bike, with just enough electric assist for hills (since no gears). Range was not very important to me since I pedal it with the assist off most of the time. The bike is light enough to hang from my garage ceiling when not in use and inexpensive enough that I can lock it up around town and not worry about it. Well worth what it cost.

Larry McLaughlin

17:04 05 Feb 23

I was looking at much more expensive e-bikes and so happy I went with Ride 1 up instead. I added a few upgrades like a seat post suspension and grips and now have an incredible bike for a fraction of the price. It’s got great power and speed and you can’t wipe the grin off my face when I’m riding on it

Hannah Howard

06:50 05 Feb 23

Great bike, awesome customer service! Ben, from sales really went above and beyond for us.

David Bohn

01:51 05 Feb 23

Purchased a LMT'D ST. I've owned E-bikes for a decade now and had several different brands and styles. This is the best value for what you get. Plenty of power. Pedals like a traditional bike as well if you want a better work out. The Step through is nice for when friends and family visit = easier to navigate. Hands down the best looking step through on the market.

Debbie Sokol

22:22 04 Feb 23

Great ebike! Great for errands and commuting.

Jay K

21:00 04 Feb 23

Bought a LMT'D bike last summer. Great bike with high quality components at a very good price. Put close to 1000miles on the bike, no issues at all. Shipping was fast, no damage, easy assembly. I highly recommend Ride 1 Up for your ebike needs!

Kevin Miller

20:26 04 Feb 23

I bought a 700 series. I was impressed by the packaging. There were no problems assembling it. And it is comfortable and works very well.

Terry Krieg

20:07 04 Feb 23

We bought two bikes.. Limited and a cruiser for my wifeBoth bike were easy to assemble. Both ride very well and the batteries last. Great product and priced fair.

Jonathan Sokol

20:07 04 Feb 23

Great service and quality

Mick Wiest

19:34 04 Feb 23

We purchased a Core 5 for my wife who has limitations due to rheumatoid arthritis. She no longer worries about how far to go as she can get up hills with ease. The bike was a great price for the features and not difficult to put together (about 1.5 hours). It was fast shipping and good service from Ride1Up.

Patrick Norton

16:30 04 Feb 23

Love my Ride1up limited! I have had the bike almost 1 year and have put about 200 miles on it. The torque sensor is fantastic. I use the bike without assist most of the time for cardio workout and turn on assist when needed. No reason to ever own a regular bike again. My wife has the Core-5 and loves it! Highly recommend Ride1up bikes!

Kim Mohr-Grass

11:42 04 Feb 23

I ordered a bike this summer. Love it! My husband and I liked it so much, we bought a 2nd one for him! They are perfect for us, weren't too hard to assemble and get us out and about! We have one 500 series and one 700 series. I like my 500 series, but once we got the 700 series and I had a comparison, I would recommend the 700 series for sure.

Gary Nurisso

06:12 04 Feb 23

The LMT'D is an awesome bike. Set up and first ride impressions:Shipping• Ordered the bike on Thursday and it arrived on Saturday, super quick.• The bike is packed super good, no issues!The Build• During the unpacking, remove the battery and start charging to get ahead of the charge curve.• The build took about 1.5 hours, taking my time and watching the video.• I have been riding steady for 20 years and have basic bike repair knowledge. If you know how to change a flat on the rear tire, you should be good to put the bike together.• After unpacking the first item is installing the fork. The compression ring was a little challenging and took several attempts to get seated.• The rest was smooth, it took several attempts to get the front disc brake lined up and not rubbing the pads.• Shifting appears to be lined up and working properly out of the box.First Ride• This is my 2nd e-bike. The first was an entry level class 1 that died after a year of use.• Wow, super responsive and quick acceleration.• Shifting was good and clean.• Brakes feel good and stop quickly.• Going up a slight hill with PAL @ 3 and doing close to 28 MPH is a BLAST!After 700 miles, love the bike. It will be pretty much be the quickest accelerating bike and one of the fastest on the rode. Inexperienced riders may want something a little more tame.

Rodel Reyes

05:27 04 Feb 23

After reviewing a few of the numerous e-bikes on the market, I ended up buying the Ride1up Cafe Cruiser in the step thru. It was primarily to be my wifes bike, but I find myself riding it more than my mountain bike. It was able to keep up in range to my friend, who owns a super73, while still looking like a bike and not a moped/motorcycle. The Cafe Cruiser is very well built and has a very nice paint job.

Caleb Wolters

04:29 04 Feb 23

Terrific electric bikes.

Howard

03:38 04 Feb 23

6 months in and love my bike

Scott b Starley

03:26 04 Feb 23

My Ride1Up LTD is the best electric bike I’ve owned, and I have owned a few. It’s very comfortable, extremely stable, and the fastest most powerful bike I’ve ridden. I would recommend this bike to everyone.

Brandon Hughes

03:14 04 Feb 23

The Core 5 is an amazing e-bike for high-congested. Also good for food deliveries!

Kevin Lowry

02:28 04 Feb 23

Bought a 700 series. Impressed with the range! I did a lot of research prior to purchase and glad I went with Ride1up!

wilbeast1

02:22 04 Feb 23

Recently purchased a Roadster V2 Gravel Edition (58cm) ebike and love it! I am 5'10" and the bike fits nicely. Always get compliments on the sleek and low profile look for it being an ebike. Ride far and does everything I need it to do. Would definitely recommend Ride1Up to anyone as they make quality products.

Brendan Soane

02:22 04 Feb 23

I love my bike! I have a cafe cruiser—seems like the best e bike you can buy for the price. I’ve liked having a burly bike with a seat on the back to go out with a partner for a night on the town during the weekends. The bike is great, but the add-ons leave a lot to be desired, and are clearly not machined very well. I bought the basket, and the screws bounced out after riding with it on for a few weeks. I ride exclusively on pavement, so this should not happen. Also, the derailleur hanger is the wrong size for the wheel. They needed to include one with more extension, because it rubs on the wheel in the lowest gear.

George Lopez

01:53 04 Feb 23

Great price performer! You get a lot of ebike for the money compared to other manufacturers.

R Morones

01:37 04 Feb 23

This was the best purchase I have made since the COVID Pandemic....Low Maintenace reliable and Fun, Fun, Fun to ride. The 700 Series with the racks for front and back plus the panniers is the ultimate experience. I have almost 1000 miles on this model and would really consider another model and style because of the reliability and economic advantages over its competitors. I get to the college here in my town in about 30 minutes from my house a 8-mile ride. in a car its 20 minutes anyway, and what a savings on fuel. This bike is AWSOME!!! THANK YOU RIDE1UP !!!

Mark Mattiacci

01:15 04 Feb 23

I love my Core-5. Ride1up's service is great too. They will troubleshoot issues with you by email. Love these people.

M S

01:02 04 Feb 23

Ride1Up bike really changed how I commute to work everyday. I appreciate every quality parts, feel, and overall quality of bike. I have to share that they have one of the best customer service as well.

Meghan Lake

00:49 04 Feb 23

I LOVE my Ride1Up Roadster V2 Gravel edition ebike. It’s the perfect commuter bike along the beach bike path, as it can take bumps and sand easily with the gravel tires. Highly recommend. 🙂

Marilyn Schirrick

00:45 04 Feb 23

110% satisfied with quality and customer service. Truly the benchmark in entire e-bike industry. Pick one up. Guarantee you won’t regret it!!

Leon Isaacs

00:35 04 Feb 23

I already biked(regular pedal bikes) everywhere and this bike has allowed me to really make my commutes way more convenient!The only draw back is that the fenders on my Cafe Cruiser could/should be a little longer. Thats the only drawback given that I use this in all weather, even when it felt 1° Fahrenheit in the city today.Additional thoughts: Next, it would be great to see them bring manufacturing to America.

Carlos V

00:20 04 Feb 23

Love my Ride1up limited and core 5 bikes, casual riding or loading it up for fishing they both have been performing strong. Friends come over that want to bike ride but say they out of shape but then 25+ miles later they are in awe that the bike help them achieve that. I myself ride on the lowest assist setting but having options for more help is awesome and the throttle to help ya even more if ya need it is a huge plus.

00:12 04 Feb 23

Hi quality bikes, fantastic customer service, and an incredible value.Ride1Up is my recommendation for both new e-bike riders and longtime enthusiasts alike.

Collin Stavinoha

23:47 03 Feb 23

The Core-5 was what I decided to get after about a months worth of research into ebikes and it has been worth every penny! Very comfortable and easy to use, and makes my daily commute a breeze.

park guthrie

14:05 31 Jan 23

I love the bike, but I can't ride it because I broke a spoke and customer service is unable to tell me where to buy a replacement spoke. I knew buying from an online only was a gamble. It has been two weeks and I can't find a spoke. My local bike mechanics can't either. Ride1Up customer service keeps on telling me to ask my local bike mechanic to find a spoke and the local mechanics tell me they've never seen a spoke like this and that Ride1Up should be able to tell us where to get one. It's too bad, but I love commuting on my e-bike.

Blake Showers

20:39 26 Jan 23

Riding on clouds has never felt so real until I got my hands on a Ride1Up electric bike! This company truly delivers on their promise of quality and performance, but what truly sets them apart is their customer service.When a part on my bike malfunctioned, I was expecting the usual runaround and delays, but the Ride1Up team proved me wrong. They were incredibly responsive and efficient in resolving the issue, leaving me feeling like royalty on two wheels.And just when I thought they couldn't get any better, they made a price adjustment that was not only fair, but also transparent. They communicated the reasoning behind the adjustment and made sure that their customers were still getting the best bang for their buck.Ride1Up has exceeded my expectations in every way and I couldn't be happier with my purchase. I highly recommend this company to anyone in the market for an electric bike. They truly deserve a five-star rating and then some!

jim & tish sisamis

18:59 24 Jan 23

Last year we ordered two Ride1up gravel bikes. We used them on the miles of trails throughout Sanibel Florida and loved the fit finish and usability of the bikes. Unfortunately Hurricane Ian destroyed our bikes before we barely recharged the batteries for the first time. While rebuilding from the hurricane we noticed a sale on gravel bikes from Ride1up, but at the time we’re more focused on making our house livable. When we finally got around to addressing our loss of bikes my wife contacted Ride1up and asked if they’d give us the sale price that we had missed while rebuilding. To my surprise Ride1 up offered us the sale price. We immediately ordered two more gravel bikes. Moral of the review is not only does Ride1 up make a great product ,and they do, they provide a great service. I’m a life long customer and fanThanks again Ride1 up.

Paul Yeates

20:34 19 Jan 23

Absolutely love my Roadster 2 Gravel. All my questions and concerns got answered promptly and successfully by Nathan over on the customer service team. Super professional and very impressed with the product.

jan epstein

21:19 18 Jan 23

My bike took a couple days longer to ship when I ordered it but arrived in good shape. I was able to assemble it in about an hour. Took it to LBS for quick derailleur adjustment (because I suck at them) and was ready to go.Love the bike. Solid, stable, fast. Great brakes. Could honestly do without suspension fork but it’s nice enough. Getting about 50 miles on a charge. Could probably get more but haven’t run battery all the way down yet. I got the step through model in black and I love the streamlined minimalism of this bike. Added a rear rack and will add fenders soon.Wanted the front basket but didn’t realize you needed the front rack which I don’t want. Ride1Up agreed to return the basket for a refund which I appreciated.Only have been riding it for about a month but extremely satisfied with my LMT’D so far.

Dan Lawson

03:02 14 Jan 23

My bike arrived in a box that had been opened and repackaged. Although the inner packaging was intact, there was some cosmetic damage to several areas of the bike. Ryan J. - in San Diego, California, customer service, was responsive and prompt offering a partial refund. Fortunately, the damage is not very noticeable and the bike functions as advertised.

Fred Sapp

19:44 12 Jan 23

Ok, what can I say, other than terrific product, excellent customer service and very positive experience. I bought the Cafe Cruiser and absolute love it. Get comments on its looks and build.My wife was ho hum on me getting this bike. Shortly after I did, I got her to take it for a spin. She said "ok, but will only be 5 min.s". Well 20 min.s later she comes back and says "wow that was fun".So we ordered her Core 500 (as it fits her body size much better). Now we both are Ride1up fans and enjoying riding together.It is a lil bit worrisome ordering from a company only on-line without a real store presence. However, I have no reservations in recommending Ride1Up. Again excellent product and customer service. Oh, I forgot shipping was very quick which is nice when you are anxious to get your bike.

Marcus Luce

00:59 08 Jan 23

What a great combination of top notch customer service and great E-bike quality for the price. We bought the LMT'd bikes for our older kids and there was a problem with the shipping agent (nothing to do with Ride 1 Up) which put our Christmas in jeopardy, but Ride1Up fixed it immediately and shipped out 2 other bikes right away, arrived with plenty of time to spare for Christmas. We ended up being so impressed with the bikes and the company, we bought another couple for us parents, when the shipping issue was fixed and they showed up a month later. The assembly, some may view as painful, actually helps learn about the bikes and how to set up properly for yourself as a rider, so I didn't mind it. The first one took almost 2 hours, the last one 30 minutes, so it was a steep learning curve. The online videos from Ride1Up help a lot. The bikes themselves are high quality. They come with a pretty nice hex wrench set actually, and a very comfortable beanie as well. Brakes are high quality as well. Love the headlight and the display, controls are highly visible, intuitive, no instructions were really needed for that part. The bike is very light for an E-bike, easy to maneuver, or bring inside over door thresholds, etc. Our state has very strict, outmoded E-bike laws, they can only be driven on roads, or trails for off-road motorized vehicles, so these are subtle looking and hard to tell from afar that they are E-bikes, gives you some options. They are robust, and comfortable to ride without the pedal assist even, since they really aren't that heavy. The suspension is easily adjusted for your comfort level, and is a solid, dynamic feel for roads and dirt alike. The seat is also easy to adjust and comfortable. A lot more bike than expected for the price. I believe it would be very difficult to find a customer experience and bike quality anywhere near Ride 1 Up.

Tena Wallace

23:17 06 Jan 23

After seeing a fellow camper riding their Ride1Up EBike, we researched and made the decision to purchase two. Ours are the Core 5 ST and XO models. We opted to purchase more cushy seats as we are old-er riders 😉 Customer Service Representative, Brad was so helpful through emails and a phone conversation to determine that the replacement seats would in fact fit the stock seat post connection. Assembly was easy to understand, and the bikes are very nice. So happy with our purchase. Thanks Ride1Up for your beautiful bikes!!

Bill Miller

21:23 01 Jan 23

We purchased two Ride1Up e-bikes (Step through Cafe Cruiser and the 700 XR-series. Both my wife and I love them. They were easy to assemble (the 700 series took more time) and shipping was within 3-days with nothing missing or broken. Makes biking more enjoyable and FUN!!

Dave Forsyth

21:54 31 Dec 22

I have had a Lmd't version of a Ride1Up ebike for about a year and have found it to be everything I could have hoped for in a middle-level ebike. A great value and performance for the price. I especially value the sourcing from Japan and Korea for batteries and motor from big long term companies. The service and support response has been within hours and excellent from Ryan J.Thanks!

Philip Martin

01:56 31 Dec 22

We received 2 Core 5 bikes in March of this year and absolutely love them! We take them camping, use them around the property, mountain biking, trail riding, etc, etc. Can't say enough about the quality and customer service. Thank you! We are customers for life.

David Roberts

00:35 31 Dec 22

Fantastic and friendly service. They really know their way around ebikes including my belt driven roadster. My ride was noisy and a bit rough. Rudy found the root cause and now the bike sounds and rides perfectly. He also fixef an issue I didn't know about with my front wheel that could have been dangerous..

Kate Clyde

00:33 31 Dec 22

Bought the roadster online before I knew this shop was here. They sell open box bikes and also work on these bikes. Both these guys are great! Shout of to Rudy for looking over my bike and helping me dial it in. Highly recommend. So nice!!! Next time I will come here and check out the bikes before buying online.

christi lee

07:12 29 Dec 22

I HAD SOME PROBLEMS WITH SHIPPING BUT IN THE END BEST DAY !I LOVE MY CAFE CRUISER .I'M IN 2 ND WEEK ! LOVE MY LIFE IN BOULDER CITY NV WITH MY BIKE ! THANK YOU RIDER 1 UP CHRISTI ! PEOPLE ASK EVERYDAY ABOUT MY EBIKE ITS SO AWESOME!I LOVE MY GIFT FROM MY MOM &DAD FOR MY 59 TH B DAY WOW!

Terry O'Reilly

00:30 29 Dec 22

Bought 2 Ride1up 700's and we love them.Can't wait for the next ride. The bikes came in great condition had an affiliate assemble them with no issues. The battery release latch recently had an issue and the service department was quick to respond over the holidays and could not have been more helpful. This is the kind of company that deserves our support. Highly recommend!

Robert Harris

20:25 23 Dec 22

My bike was stolen by Fedex. A Fedex employee forged my signature and stole the bike. Currently under Police investigation.ride1up refunded my money THANKS !!!!!

Michael Fecek

17:37 23 Dec 22

I’d like to compliment Benito from the Ride1Up support team for his excellent customer service. I purchased a LMT’D ebike and on my first ride, the pedal assist worked but the throttle did not. I contacted support via the website and quickly received a response that detailed several troubleshooting steps and suggested solutions. One was to check the throttle connector, which had come loose under the wrap and was easily fixed. He also included additional setup information, links and recommended power settings, which I really appreciated. I then noticed the right brake lever pulled in further than the left lever even though the adjustment screws were at the same setting. Benito had me send him a short video demonstrating the issue. He recommended filling the reservoir and bleeding the brakes and authorized the work at a local bike shop. I had the work done and Ride1Up reimbursed me for the bike shop work within a few days. I am impressed with the quality and engineering of the Ride1Up ebikes (I own two) and I am now equally impressed with their exceptional customer service.

Chris Dekowski

14:33 22 Dec 22

I purchased the 500 series on June 2019 the bike is great mechanically not one problem put my own up grades like fenders rack lights the bike runs along great speed is 26 mph plenty fast enough I recommend this bike you get a high quality bike for the price no middle guy Don't need one customer support is excellent broke a couple of rear spokes called directed me to a e bay vendor had the spokes in stock no problem couple of days back riding I must say I ride this bike daily rain snow or s great sunny day so again if you need a bike buy a ride one up product you will not be disappointed

Tim Wright

16:18 19 Dec 22

Once again the Ride 1 Up company has displayed for our family outstanding customer service!! In these very tight financial days, VERY rare is any business that "goes the extra mile", making a "more than fair" decision that benefits the consumer at the expense of the company. Ride 1 UP has indeed become that type of rare business in our behalf!5 Stars isn't enough...7 would be more appropriate. I cannot recommend Ride 1 UP too strongly!! Our gratitude to them is deep indeed!!! They will never know how meaningful their responses have been for us!!

Gabe O

20:31 16 Dec 22

Great company, great products! Had several issues with the bike initially but team worked to get things fixed and worked something out for time/money spent. Can't wait to get out and ride it again!

Selma Tabakovic

00:43 14 Dec 22

Love my bike friendly and helpful service

Mike G

07:39 12 Dec 22

After-purchase support was great. I had a failed charger when I purchased the bike and Ryan J. hooked me up with a replacement. The bike has excellent components for the price.

Dylan Anderson

22:24 09 Dec 22

Amazing and friendly service

Skippydog

00:28 07 Dec 22

The bike arrived very well packed and easy to put together just following the online instructions. Aside from the fact that it's a nice looking bike it really is just a great bike with a lot of power. I've ridden it a few times so far and suspect I'll just be loving it more as I ride it more. The price was reasonable, the sales staff is great do deal with and very prompt and if you're looking for an affordable e bike then look no further because Ride 1 up did a great job.

Stephen Greenberg

16:17 04 Dec 22

I purchased the 700 series electric commuter bike, I have been riding electric bikes for two years now and have been a Rad power bike rider, this is my cruising bike , 700 is definitely well built fairly lightweight and extremely fast, I am right handed so it took me about a week to get used to everything being on the left side, the only thing missing on this bike is a bell which can easily be ordered on Amazon , Ride 1 up thank you

Ira Madsen

17:05 30 Nov 22

We are now officially a Ride1UP family!I just bought a 700 series for my wife. we’re now a matched set! I’m in love with my Cafe Cruiser (a month old), and she’s blown away by her new bike!The 700 was more difficult to assemble than the Cruiser, but with the online video and the well illustrated manual, it was a simple one step at a time process.The 700 is a very impressive eBike! Both are the absolute best available (for the price)! Build quality is outstanding. After a year of research, I found no others that compare.Yesterday I ran into a couple with new e-bikes from Avent??. A respected brand. But, there was no comparison with my Cruiser! It was obvious. They paid more. The guy even said, “I wish I’d known about Ride1UP!”I’m stopped and asked about my bike frequently. That’s OK…I’m a believer! I love showing it off.Thank you Ride1UP, for such a clearly superior product, with US tech support!We are a VERY HAPPY Ride1UP family!

Timothy Grandon

22:58 27 Nov 22

I bought my first Cafe Cruiser in February this year after being diagnosed with COPD. It is a game changer for me. I used to ride my full carbon bike 60 to 70 miles but couldn't ride 5. I now have rode up to 90 miles in a single ride. Just received a new Cafe Cruiser step through bike for the wife so sh now can keep up with me.

David Andrews

21:39 26 Nov 22

I had been considering an ebike for a couple of years, at 67 with a spine fusion I don't get much exercise. The problem was a bike with all the features I wanted put me over $2,000, and me on a fixed income. I'm so glad I found Ride1up, the Cafe Cruser checked all the boxes, and was only $1,500.I have logged 540 miles after owning it 4 months. If you had told me I would ride a bike 500 miles a year ago I would have laughed at you.When we get our first bike it's like wings, a new level of freedom that expands our world. Then we get a driver's license and the bike drops away.I have lived in this neighborhood 26 years, and I have seen more of the surrounding area this past summer than I had in all that time. Things look very different when you are not looking at them through a windshield, and confined to roads. I got my wings back! that magic was still there, waiting for me.I liked the Cruser so much our family now owns 3 bikes from Ride1up.I was an aircraft mechanic in the Navy so I am versed in all the aspects of mechanical, electrical, welding and hydraulics. I have had this thing long enough to know it well. The TIG welds are perfect, the components and materials are excellent.If you are looking for a quality electric bike - you just found one.

Luke Brady

22:21 25 Nov 22

One of the best direct to consumer experiences I've ever had. Great quality product and great customer service - I purchased the Cafe Cruiser. Shipping was fast, setup was fairly straightforward and easy. I would absolutely buy from them again.

Saumya Salhotra

20:41 23 Nov 22

Great customer service and great selection of bikes! Very helpful, informative, and patient. Staff is incredible at the location on Laurel St! Excited to ride my new Core5.

Gene Ho

18:29 22 Nov 22

We recently bought 2 electric bikes, one from Aventon and the other Ride1up. While both bikes are well built and really enjoyable, I would score our Ride1up Core5 the better purchase. It rides very comfortably and has more power as needed. The ultimate test was going up a high gradient hill and the larger motor easily pushed up the steep hill while the Aventon required me to add extra extra effort. I also enjoyed a very positive experience with their customer support who were very responsive and resolved my issue very favorably! And the pricing value is just incredible for what you get compared to in store named brands offering similar features! 5 thumbs up!!👍

Neal Rogers

00:49 22 Nov 22

I recently sold an eBike I had had for a year as it was just too hard to get my leg over the top tube. I needed a step through, due to various knee surgeries and spent a lot of time online looking for a combination of good value and good components. I found both in the Ride1Up 700. It arrived packaged very well, with no damage. I opted to have a professional mechanic build the bike and I'm glad I went that route. My first ride was today, to run a few errands, and boy, was it a lot of fun! The bike handles very well and is actually a bit lighter than my previous eBike. The 700 is a good balance of price and well-known components that you can actually find parts for if need be. Great job, Ride1Up!

David Bauer

23:42 21 Nov 22

Very helpful (Rudy was terrific) and a great bike for around town.

Brian Van Mason

03:00 19 Nov 22

End of season update:Three months ago, I took a very bad fall on my Limited.Unfortunately for me I broke my right thumb and middle finger, rib, and ended up with stiches in my left cheek. (Lots of road rash as well)As bad as this sounds, it could have been worse.This was my own fault as I took round-about in a residential Neiborhood too fast (22mph) on a wet road.... should have known better!!The bike had 447 miles on it.The most incredible result of this crash is the damage or lack thereof to the bike. Other than a torn seat and scratched left pedal the bike survived unscathed!!This is absolutely a beast of a machine.I cannot give enough credit to the Ride1up design team that created the Lmt'd model. This bike continues to amaze me with everything it can do.Although my riding season ended prematurely, I plan to start riding again in the spring.While I am a huge proponent and supporter of riding e-bikes, please remember to ride with respect, and slow down when the roads are slick. :)350-mile review.I purchased the Lmt'd in early June. I use it as a commuter bike. While I'm only riding 3 miles one way the route is on a very busy 4 lane road with a designated bicycle lane.The class 3 is perfect for this type of riding as I usually maintain 27-28mpg during my ride.I have made a few modifications to the front stem and handlebar in an effort to relieve any undue pressure on my neck and lower back. I have also installed a quality suspension seat post and rear fender. I experienced a blowout on the rear tire running over a large metal screw in the road after 3 weeks of ownership. Because of this I've also installed very thick tire inserts to prevent this from happening again.I am very satisfied with the bike. I performs extremely well and is everything I could ask for.I have maxed out at 37 miles of range on setting 2. This was over mostly flat terrain. If I had one request, or area of disappointment it would be the battery life and distance. I'd like to see Ride1up develop a battery that manages at least 50 miles on a charge.

Victoria Dc

09:02 08 Nov 22

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Steve Blackman

23:59 04 Nov 22

"This baby is a pleasure to ride and comfortable too. …. Cafe Cruiser from Ride1Up Unfiltered Review
https://youtu.be/oJSxodogdkE

Kathy Stahl Tentinger

12:27 27 Oct 22

I have had my Ebike for a few months now. I have 260 miles on it . I totally enjoy this Cafe Cruiser so much . Ride1Up has got me peddling again. I was very hesitant to buy. I have sciatica. When it flares up I’m totally miserable. I finally said I’m going to give this a try. Best decision and Best invest I have made!!!!! I love my new Cafe Cruiser ! My sister and her husband bought these first. I seen how rugged these were made so shortly after they ordered I also ordered! Leave that car in the garage !!! This Cafe Cruiser is a Game Changer in Biking ! I have never rode bike with a huge smile on my face! I love the comfort of the Cafe Cruiser. The suspicion on the forks and coils on the seat along with the bigger tires give it such a smooth ride . The control panel is very easy to read and navigate. The 8 gears are very helpful when not wanting to use assist . Driving downtown at an intersection use the throttle for a quick start and go . I can’t say enough good things about my E bike . Order yours today you won’t ever regret it!

Bryce Giuliani

11:53 30 Sep 22

"I own 2 of the LMTD….one has 947 miles on it, the other has 449 on it. Not one issue with either of them. They haul ballz, for real. Had a road biker today tell me he has never seen an EBike that quick. My Gf has one as well. For the price you can’t find one that is quicker or a better ride. Customer service has been great, and I love supporting a San Diego based Company. These bikes are on sale now, if you are in the market, get it now. Great deal. I paid a more, but the bikes are worth every penny."

Edward Steven Akucewich

19:10 12 Sep 22

I had a very good experience with Ride1UP support. My series 700 bike would not power up. Ryan J responded to my email promptly. We worked thru the problem together and quickly isolated the bad part. He sent me the new part, I installed the new part, and my bike was back on the road. Thanks for the timely help.

Mark Rutherford

21:28 31 Aug 22

My experience with R1U support has been excellent. Their support agent, Paul responded with helpful information within a day and followed up within minutes.
I have owned a number of high end bikes and my LMT'D is comparable in overall riding experience. I'm very pleased with the bike and the support.

Larry Lewis

14:27 18 Aug 22

This is an outstanding company. Their bikes are really a good value and their customer service is a cut above.

I was initially hesitant about buying an ebike online, but I would have no hesitation about doing it with Ride1Up.

In addition, it is not that difficult to assemble their bikes and they provide all the tools you will need.

Highly Recommended!

Joe Tucker

03:04 13 Aug 22

We ordered a Cafe Cruiser and a 700 Series. First of all, extremely fast shipping. Assembled the Cafe Cruiser (it was mostly assembled) and it rides very nice. Working on assembling the 700 after a long work trip. But the best part is the customer service. Very quick responses. Very personal touch. You feel like you're an in-person customer and the only customer that matters. Thanks Stephen for helping. You guys are awesome. JT

Dawn Griffith

14:06 18 Jul 22

Purchased the 500 series. Received my bike within a week of ordering. Had a friend who is bike knowledgeable put it together. He said it was pretty easy. Not new to biking, but as I get older it gets a little tougher to ride up those hills. Took me about 10 minutes to figure out the bike and then I was off. I’ve had my bike for 15 days and have put 130 miles on it. You definitely still work, but the pedal assist is a game changer for inclines and hills. The throttle is fun to use but be prepared to ‘take off’. Probably won’t use it much as the pedal assist works great. I would recommend this bike to anyone who wants to be able to bike but get a little help when needed.

Ryan Steward

13:45 12 Jul 22

My wife and I just got two XR 700 series bikes we pan on using them when we go on RV trips and commuting we really like the bikes so far but we were really disappointed that they came with the WTB tires instead of the Schwalbe tires with the puncture resistance.

Scott Ross

20:35 26 Jun 22

I especially like the ability to adjust the PA levels...and seemingly every thing else. This is very handy for adjusting my cruising speed to my wife's trike. The bike looks great, rides nicely, good balance and brakes.

Did I mention my 700 ST is fast? Several high speed blasts to 28 mph...and the bike feels stable and in control. That does tend to burn through the battery quickly...as expected.

We're in the Midwest, it's fairly flat, and not alot of hills. Those that we have are short and sweet and as such never really had a chance to climb a long grade. Still we're getting great assist out of the motor, power comes on smoothly and predictability and plenty of range.

Battery life is amazing. I'm riding mainly in PA1 with occasional PA2. Just depends on how fast she rides her trike. If it's just me, PA2 and mid teens. I'm quite certain 50 miles on a charge is well within the battery...and as a result I'm not too worried about keeping a full charge.

Today rode not quite 18 miles, for a total of over 30 on the current charge and it's showing 60% remaining. Not too shabby.

The brakes are strong, predictable and quiet. 8 gears is plenty, with the overall gearing nicely matching my normal use. The bike looks great, I can easily lift it up and down to the p/u bed where we use Thule racks.

When you objectively consider just how good this bike is, the price point is very affordable. When you consider how easy it is to spend 2-3 times as much...and as near as I can tell not get anything better...the price point is fabulous.

Order time to delivery date was 6 days. Arrived via FedEx undamaged, very easy and straightforward assembly. How-to vids right on the website.. Seriously choosing this company is a no-brainer.

Nice job Ride1UP!

Awilo Ebikeme

03:35 18 Jun 22

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Sandy Meier Tijero

22:21 23 May 22

I recently purchased a Ride1up 700 series and Panier bag. I absolutely love my bike! I am 5’ 3” and am able to ride this bike with no issues. I am now commuting to and from work on it a few times per week! I am able do 40 miles at least on one charge. They say it can go longer but the furthest I’ve gone is 40 miles. Very comfortable seat. And the customer service has been outstanding! I have already told all my friends about Ride1up and will continue to do so.

Ken Kiczales

18:33 05 May 22

The Ride1Up Cafe Cruiser is an awesome bike. So much bike for not so much money. Great quality with equally impressive customer service. This bike is beautiful and unique! Did a lot of research before I committed and so happy with my decision to go with Ride1Up!

Bruce Dorrough

00:43 05 May 22

A friend recommended you to me. It was a smooth initial purchase and delivery. Assembly was so easy even for a bike mechanic. It was so easy for this boxed e-bike lots of foam, zip ties. Very few adjustments needed to this ride ready. i.e. - seat, handlebars, and the front disc brakes. Easily learned controls and functions. Thank you Ride1Up

Steve Petit

21:23 13 Apr 22

"First ride yesterday on my 700xr and wow can this bike can fly ! So smooth and everything works perfectly ! Very happy on my purchase, would highly recommend anyone looking for a affordable Ebike ! Thanks Ride1UP"

Len Foster

18:19 13 Apr 22

My Roadster V2 Gravel Edition bike arrived last week, scarcely a month after I ordered it. After assembly I noted front wheel was out of round. Sent a note to Ride1Up Customer Support and was advised to take the wheel to a local bike shop for truing and to send them the receipt and they would reimburse me. That process happened within 96 hours.
This morning I took my first ride on the bike. It was a 23.16 mile, mostly flat course, with only 515 feet elevation change. Wow, I was so impressed by the smoothness of the ride and overall performance. I normally record my rides on Strava, so I have the ability to compare today’s ride to previous ones taken on my old Trek 800 mountain bike. On today’s ride, I used the pedal assist only a couple of times, when I would have geared down on the Trek. According to Strava, on today’s ride I achieved 11 Personal Bests on the 17 segments.
Not only is the bike awesome to ride, it looks really cool, too. The only suggestions for improvement I can offer are the use different handle bar grips: something a bit softer. And, include both a kickstand and water bottle holder as either standard equipment, or offered as added cost options. I just cannibalized my Trek and transferred those to my Roadster, along with my SPD pedals.
Overall, I can recommend the Ride1Up Roadster V2 Gravel Edition without hesitation.

Steve Bromley

21:50 12 Apr 22

This is an initial impression for delivery and first ride on a Core 5. The bike was well packaged, and assembly was simple. The regular bike parts are lower end but good quality. The derailleur is perfect, and the brakes (mech disc) needed just a slight adjustment. The battery was unfortunately DOA but Ride1Up replaced it with no hassle.

The bike is very solid and everything feels well made. I took a 3 mile ride to get familiar with the features. I found the PAS very good to use. It made it possible for me to get up hills that I couldn't handle on a regular bike. The throttle is good for getting moving at times and it quickly reached 20MPH on level ground, although I don't expect to use it too much. All in all I think it is a great way to get my 60 year-old, 240lb self exercising, and even feeling a bit like a kid again!

Jim Ragland

02:41 12 Apr 22

We have had several Sonders e-bikes the Ride1up is half the weight with nearly twice the range and very good acceleration. Plus it looks great with wooden finders and leather saddle and grips with retro lights.

Oleg Ostrovskiy

18:38 11 Apr 22

Great quality bikes, and much less expensive than their competition. It is very clear compared to the other electric bikes in the price range. Minimal and simple assembly required.
Other online-only bike stores charge more for similar or even lower spec'ed bikes. Local bike stores charge a TON more for similar quality/specs that it's not even remotely comparable.

I chose to purchase my second Ride1Up because I loved my old bike for 2 years now. My first Ride1Up 500 series came with an electrical issue with the light. No big deal. The customer service communication was quick and I ended up buying a different light anyway.

Now my second Ride1Up bike came with an untrued rear wheel. This is the only problem with the bike as I can tell so far. This is such a minor problem, and so easily fixable. I wasn't comfortable messing with my spokes, so took it to a local bike shop. By warranty Ride1up agreed to refund part of my service. Nowadays most bike shops will work on e-bikes if it's just mechanical work and maintenance. Call them ahead.

Anastasiia Gorbunova

17:33 11 Apr 22

Love this bike! Elegant design and perfect quality. Quiet, fast, and efficient. Increasing pedal assist as the terrain gets hilly is intuitive and helps keep cadence comfortable. And the bike is really lightweight which is important to me. Can’t tell it's electric at all!

Kirill Gorbunov

16:56 11 Apr 22

I got a ROADSTER V2 over a year ago to ride the hilly bike trails of Colorado and it has been one of the best purchases I've made in a long time. Electric pedal assist is very useful on long uphill climbs and this bike does the job admirably. The bike is of excellent quality: every component is better than I would have expected and I love the belt drive, so quiet and smooth and no chain to worry about. The battery is great too, it's enough to cover my usual 35 miles of hilly riding distance, and the battery is hidden in the body of the bike so it's completely invisible. Wherein the Roadster is as light as a mountain bike.

I'm in love with my bike, thank you Ride1up!

Paige Sigman

22:23 07 Apr 22

Love my core5 bike! It has made the impossible (for me) possible. I go so much farther than I ever would with my regular bicycle! I can make it all around the city, to work, and to breweries. It has changed my biking experience!

Paul Leboffe

18:06 26 Jan 22

I love my bike. It hits the sweet spot between value and price. And, the customer service is exceptional. I had a question about assembly, and Ryan helped me sort it out straight away.

Karen Fitzgerald

01:57 25 May 21

I live in VT - I stopped riding my bike a few years ago because I just dreaded the hills so much (I’m 55). A friend of mine bought a ride1up bike a few months ago and was telling me how much she enjoyed it! I had to have one! I got my beautiful 700 last week and I totally love it! Just passed 100 miles today (after 5 rides!). It is a GAME CHANGER!!! Nothing to fear now folks! I am exploring all of the dirt roads in my town and the surrounding towns and it is a BLAST! No regrets and the customer service is excellent! If you’re on the fence hop off - I feel like a kid again! 💚💚💚

James Harrison

20:28 24 May 21

I bought the Core 5 about 6 months ago and I really enjoy riding it. the bike is powerful yet smooth, sleek and nimble. The customer service have been on point also.

Bob Donaldson

12:41 21 May 21

Bought a 700 in December and have loved it from the beginning! I live in the hills of Virginia and my bike hasn’t failed me. Even with all the hills and lots of throttle assist, I still get 35-40 miles off a charge. Bike handles well and has a great riding position. Have over 1200 miles ride every day. Just love it

Todd Freer

18:05 20 May 21

We have had a great experience with our investment with Ride1UP and our 2 700's. The product has great features relative its competitors products, the order process was painless, communication between ordering and shipping date was spot on, and the assembly was relatively easy for a first time e-bike owner. I would confidently recommend Ride1UP to friends and family.

Theresa Reese Spriggs

13:32 18 May 21

They really have good customer service, I liked that they got back to me within 24hrs and I received my bike in 6days

Travis Balmelli

16:24 14 May 21

The website... SOLID. The process from order to delivery... super fast and easy. The condition of the bike/box on delivery... exceptional. Directions and tools are provided (you will need your own tire pump) and assembly was way easier than I expected. I ordered the Roaster V2 as a replacement for my E-bike I got at a local shop that was stolen because it was one of the least expensive bikes and the best looking that I could find. Now that I have rode it... I would have paid $200-$300 more and still felt like I got a rock in’ deal. Ughh I couldn’t stop smiling yesterday. I live downtown Seattle and this is by far the best way to get around town and this bike is sexy AF. SO GET YOU ONE!!

George Trunk

17:40 07 May 21

after a long search for a nice ebike I landed on this site. what caught my eye was the price and the looks of the bike. after reading the description and looking at the components and the build of the bicycle I felt confident to place an order. ordering by phone was easy. bicycle was delivered promptly and although there was damage to the box the bike was perfectly fine inside. my son and I put it together in no time and afterwards writing it up and down the driveway I would have to say it was pretty much complete, no screeches no rattles no unwanted noises. I actually bought this bike for my girlfriend and she loves it.

This is the girlfriend speaking now. I do enjoy riding the Ebike. I especially like being outdoors and using the bike for the sole purpose of exercise. unfortunately, I am out of shape but I still have a good workout riding it and it allows me to be able to tackle the larger hills. getting back into shape is all about consistency. and the ebike allows you to work hard and have a great time doing it.

Kristen Haining

15:54 06 May 21

Recently “test rode” a Limited Bike this past weekend. Coworker had bought it and thought my mom, whose been having a hard time riding a regular cruiser, would benefit from an ebike. The “ONE” test ride ended up turning into my parents, my husband, and I ALL BUYING Ride1Up bikes. We bought three 500 series and one Limited! We are IN LOVE with these bikes. Can’t wait for the other ones to be delivered!

Also, my husband was able to put together my 500 with minimal issues. We had a minor problem with the front brake rubbing…but after some minor adjustments, we were able to fix the issue!!!

Alan W Cohen

00:26 05 May 21

I love my 500. Easy to put together. Easy to maintain. Support from the community as well as the manufacturer has been phenomenal.

Paul Turnbull

10:20 24 Apr 21

I received my Roadster V2 and my 12 year old granddaughter and I unpackaged it and had it assembled in 30 minutes. I allowed her to tell me what to do next and then showed her the proper way to do it. Great experience for both of us. This bike is light and easy to ride and doesn't look like an e-bike. I had a 58 lb. electric bike before this for about a month and found it too much like a motorcycle. I'm off to the bike shop this morning to have my build checked and verified as correct. Lots of fun!

Andrew Schmidt

00:42 21 Apr 21

Roadster V2 30-Day Review
Sorry for the essay here but this is mostly info I would’ve wanted prior to purchase. I’ve put 200+ miles on in just one month. That alone should tell you how much I like it - especially considering I live on an island that’s only 14 miles long! My main use for the bike is riding to/from the gym in the mornings (5.5 miles each way). It really makes riding a bit easier after squats to have that pedal assist! My other bike is a triathlon bike and I just got sick of feeling like I had to be in race mode riding around with aero bars and stuff. The Roadster still gives me a workout but it’s also nice to get places without breaking a sweat if I want to.
Speaking of workouts, I keep it at PA2 on my way to the gym and bump up to PA3 on my way home usually. I find the bike easy to ride without any assist and the PA5 setting seems like I’m spinning my wheels. At the PA2, I actually feel that I’m putting in similar work to my finely tuned carbon fiber tri bike when I’m geared in perfectly. However, as noted, I’m on an island and it is FLAT here. So I’m not working hills or anything very taxing on the motor.
My box was slightly damaged but nothing to the bike. I’m laughing at people concerned about paint scratches. I’ve already laid it down once because of some tricky sand on a sharp turn and nothing injured but my bar wrap and my own palm of my hand haha. I took the bike to my local bike shop after I put it together. They trued up the wheels, tightened the pedal cranks, and adjusted the brakes. Shop owner liked the look of it! Which is another hilarious thing I find: I bought a stealth e-bike but I can’t stop telling people it’s an e-bike haha.
Some stats: I’m 40 and a “Clydesdale” in triathlon parlance (i.e. 6’2 240) so the bike is working to haul me around. Of course I’m working to haul myself around too! But I haven’t felt that I’m too big for the bike at all. The fit is good. It doesn’t have nearly as aggressive geometry as my tri bike but it I definitely have it more aggressive than the beach cruisers I see around haha.
I switched out the handlebars to bullhorn style. It’s mostly ride comfort for me but I also think it looks way cooler! It was easy to do and anyone could manage that. I added a phone holster and water bottle cage. I have a u-lock (kryptonite) but I couldn’t find a satisfactory place to put the holster for it on the bike so I just carry it in my backpack when I go to the gym. Anyone find a good place for it? I didn’t want it blocking my water bottle.
Anyway, that’s my 30-day update. I’m really happy with it. It’s got me riding way more than I would’ve been and it’s just really fun to ride. I shopped for a while. Kept putting off the babymaker for 2 reasons: the name ugh, and the long ship times. Glad I found ride1up!

Fred A. Wood

13:26 06 Apr 21

I purchased a LMD’T in March 2021. The shipping box was severely damaged by FED-EX and items were lost. Ride1UP was very responsive in expediting the crank arm, pedals, and other items lost by FED-EX.
I just love my LMD’T and highly recommend Ride1UP for their quality eBikes and especially their excellent after sales support Team.

Matthew Copeland

13:51 30 Mar 21

I bought the 700 XR series and I couldn't be happier with it. That thing is ridiculously fast and the battery lasts longer than I do. I got it to ride the dirt roads around where I live and it does that excellently. I highly recommend getting one for yourself.

Keith MacAllum

02:16 26 Mar 21

I dig Ride1Up’s whole approach and philosophy. Beautiful designs, affordable prices, high value, customer driven. And with a warehouse in Sparks, Nevada, might there be Burning Man connection? I compared a lot of bikes, and at my price point, nothing compares. My wife bought one, too.

Greg Mitchell

22:06 16 Mar 21

This bike the 500 XR exceeded my expectations love the bike very simple but amazing arrived in 5 days to British Columbia Canada in perfect shape love the packaging with a easy set up a definite recommend great job ride 1up

Nick Joseph

01:34 11 Mar 21

Love my 500 so much my wife you ordered one this week it is a game changer

Steevn John

05:06 18 Feb 21

I’ve done a ton of research on ebikes for the better part of 2020, and came to the conclusion that Ride1Up is the best bang for your buck! On Dec 31, I pulled the trigger on my first ebike, this being a 500 model (black seat, grip combination). I received the bike approximately two weeks later. Installation was pretty much a breeze following the YouTube tutorial. I took it to a local bike shop to dial in the front brake and derailleur, as this was out of my expertise. I’ve since ridden just over 100 miles, and was so stoked, I purchased another 500 (tan seat, grip model) a month later. The order was placed on a Monday, and I received it Wednesday!! Just a two day turnaround!!😲

I mistakenly ordered two ebikes at the same time, probably a ‘click happy’ user error?🤔 Kevin and the Ride1Up team were quick to resolve the error and refund my money plus the CC charge expediently. This is a solid product, with great value, and a solid team at Ride1Up! I highly recommend this product to anyone and everyone! I can’t wait for the weather to be consistently better so as to expand my rides to the beach, mountains, and beyond!! Thank you Kevin and the Ride1Up team! Bravo! BTW, I got her up to 29.3 mph on flat ground! 👊🏽

#GetOne!🤙🏽

Best wishes,

Sj

Paul Guenther

21:35 17 Feb 21

I have done extensive research, and I have chosen to go with 2 of the Lmt'd bikes from Ride1UP for my wife and I. These will be our first e-bikes. Steven in customer support was a big help in narrowing my top 3 bike brands down to Ride1UP! I had lots of questions and he was super fast to respond. I am so looking forward to receiving these next week👍

Kelley O'Nan Holtman

19:11 07 Feb 21

My husband and I recently purchased our new Ride1up 700 Series bikes and we LOVE them! We have had ebikes before but these are the best we've riden. They are very comfortable and fit us perfectly. Dan is 5'11 and I am 5'4 so his XR and my ST are just right. They are fast, responsive, smooth and well designed. 2 day FedEx shipping to Maui for under $200 is very reasonable. Customer service has been professional and prompt. I love my Ride1up panniers, too. We highly recommend Ride1up!

Scott Nelson

23:56 31 Jan 21

What can I say about the Roadster V2? It is a whimsical, carefree magical bike! I own a more powerful fat tire bike but it is a beast to ride. The Roadster shines in the take me out and ride me now. It begs and pleads with you to go for a ride. If you buy this bike there is no doubt in my mind you will fall in love with it.
I waited a month and 50 miles to write this review and I am totally satisfied even having to change a flat on the rear with the belt drive and motor. It is time consuming but pretty straightforward. I also have lost PAS from the motor a couple of times but doesn't really seem to be an issue for me. This was the Ebike I have been waiting for and I am 60 years old and it makes me feel like when I was 14 years old riding my bike to every destination imaginable and loving every minute of it. Some might think that is worth a million dollars not one thousand 🤔

Douglas Garde

18:34 30 Jan 21

700 series - Solid bike, powerful motor, long lasting battery, good looks, good posture,

Don DeLoatch

18:27 30 Jan 21

My husband and I have 2 Ride 1 Up 500s, one step through for me and a MTB for him.
We are campers and have loved using the bikes as transport around the campsites as well as the many trail rides at many of the parks and places we visit. Our black lab also loves to run the trails with us.
Quick trips to the store are much more fun on the bike then the truck and the pannier bags allow a large haul.
My husbands bike came with the spoke issue, our local REI made the repair and Ride 1 Up reimbursement us and was great about helping us. Both bikes were checked out by REI to include some adjustments and test ride. The test ride most of gone well as they reported loving the bikes and would not charge us for looking at eather bike.
My husband has over 1000 trouble free miles and I have just loved mine. The Step through is key for me as I am 5 foot 3 and needed to be able to step off the seat to the ground easily and it works great.
My husband and I have had the opportunity to ride other brands and we are very happy we went with the 500. We (he really) has ridden the bike hard and have only returned home with smiles and no complaints.
I recomend Ride 1 Up and at this point can't understand needing more motor or battery we can't seem to kill the battery or want any faster or quicker operation.
A great Bike.
Oh, when crossing at a light, how cool is it to zoom through the intersection with the throttle and not powering across in a made frenzy.
Molly

Jesse Wexler

15:28 29 Jan 21

Recently bought a Ride1UP 700 XR and its great. Dealing with support has been amazing too (I was a bit of a pain before buying and they held my hand along the way). Happy to be a Ride1UP owner and have confidence in the company and their support team should anything ever come up. Would def. recommend them.

Mackenzie Fuentes

15:09 28 Jan 21

Ride1up is a great value for what you get I purchased a LMTD bike and I love it.I initially had some issues with the bike which I was able to resolve.The only thing I would like from Ride1up is that they have either a mobile service to help with customer issues or installs.I know rad power bikes does this because it is frustrating to deal with issues and no place to go other than a local bike shop which is a hit or miss.It can be a hit or miss because they may not know how to work on that particular type of electric bike like the manufacturer would. Other than that I'm happy with my purchase.

Bernard Marrow

21:15 19 Jan 21

Great bikes and even greater customer service

Ernie Thayer

17:57 06 Jan 21

I recently bought a Ride1Up LMT'D and I must say I am more impressed than I expected! From my 1st contact with the company at 9ish in the evening (!) through the next day purchase, my experience was seamless and professional. I can rely on them to back up their product. It's their way of competing with direct to consumer outfits that want the profit without the commitment to follow up. They hold an honest interest in providing quality alternative transportation and fun. Keep prices low, sell quality stuff & provide responsive support. I'm in!
The bike? Aw, man, what a joy. I had my LBS assemble it (no problems she said), the packaging was undamaged (I'm relatively close to their warehouse in NV) and it was ready to ride. So I did, and sheesh what an experience! I researched for weeks and had ridden 2 other ebikes (Himiway and Rad) but found them either too unwieldy or underpowered for my purposes. I'm 81 with heart failure, live in a hilly area near the coast, and needed something I could get home on if my body crapped out on a ride to town or beyond. With this bike, I'm freed of any concern. Hills are actually fun now, with all the power the 750W hub provides so seamlessly thru the torque sensor. I pedal as I want and when I have to quit, I use the throttle to crest the hill. I've loved biking since I was a kid but had to mostly stop as age took its toll. Now? Oh brother, I'm back in the saddle! The torque sensing feels so natural. Love the hydraulic brakes which I'm used to on my mtb. Great tires.
The bike is solid. Everything works. It's lighter than most so even with my limitations I can shove it into my minivan and take off to ride somewhere interesting. Winter can't slow me now...

Sean Reynolds

18:31 10 Dec 20

Totally impressed. Bike is gorgeous, solid, well-built, easily assembled. The one problem we had was dealt with head-spinningly fast. Support was very quick to respond and the responses were immediately on-target and useful. I would recommend in a heartbeat.

Gregory Hamilton

19:06 03 Dec 20

I recommend the next size smaller than my 700 unless you want all the bells and whistles and comfort and if you want all that and go faster limited edition is the one. I really like the core five, I believe that would be the next one lower at least that I could ride. I recommend if you have problems getting on a bike almost every series they have has a step through series along with it. I recommend if you having trouble getting around on a bicycle not due to balance and delusion I highly suggest their step through versions. It will motivate you to ride and ride more. I would suggest getting one because they're not that difficult to put together. You already have all the bearing cups set and pressed and all you got to do is just not over tighten anything. I would suggest getting a torque wrench. I love my bike. I would suggest if you want to manipulate the settings like I wanted to tone mine down just a little bit go a little bit slower use less power to get this bike. Almost All the Ride 1 Up bikes allowed you to adjust settings. I think there's just one that has really small controller I wouldn't be surprised if you can adjust that too. They have set the bike up with relatively a step up from just good parts at about affordable and competitively priced as you can get. If you're looking for the best thing for your buck I would suggest ride one up. I'm sure there's something else I love about this bike I'm not thinking of about right now but I do absolutely love it. Thanks for ride one up team for making a bike that's so fun, exciting, motivating and affordable.

Paul Enea

02:11 03 Dec 20

My wife and I recently purchased two Ride1up Limiteds and I have to tell you that the bikes are truly amazing! Firstly they’re super cool looking but also incredibly powerful, easy to maneuver, super stable, quiet, comfortable, but mostly a blast to ride and take trips longer than we were used to taking. That’s why we bought ebikes! We love biking but find ourselves cutting our rides short to make sure we have enough “gas in our tank” to make it home without being completely wiped out. With these bikes we go on 20+ mile rides and make it home with energy to spare because the motor is there to help especially when going up those daunting hills. Plus the rides are so much more enjoyable bcuz we can actually relax and enjoy the ride as opposed to being concerned about how far we can go without getting exhausted. The bikes are really high quality performance machines with all name brand components even Samsung brand batteries and they just make us smile when we’re riding them. I highly recommend them to anyone looking into ebikes. Why? Bcuz I’m a research nut and I don’t buy ANYTHING without doing exhaustive research and these bikes are hands down the best value amongst ALL ebike brands. Do your research and compare apples to apples (integrated design, well made powerful motors, long life quality batteries, torque sensors for a natural ride feel, hydraulic brakes just like a real motor bike, air suspension front fork, Shimano M370 derailleurs... even Schwalbe tires) and you’ll soon see for yourself. The next closest ebike with a fully integrated motor was $1000 more! So whether you’re looking for an ebike to commute or just to enjoy bike riding more than you ever thought possible these bikes are a great choice. They are without a doubt one of the best purchases we’ve ever made and we love them! Special thanks to Kevin, Ryan and Alex for their assistance with ordering. Happy riding! Christie and Paul Bronxville New York🥰

Rob Reeves

15:16 01 Dec 20

I bought the 700 series e-bike 2 months ago and I have been thrilled with it. I am 63 years old and I wanted a bike for long multi-day biking trips so I did a lot or research and Ride1UP turned out to be a great choice. Easy to work with, superior value, and great tech support. The bike is a pleasure to ride even without the pedal assist.

Jim Elmore

17:31 22 Nov 20

Received our second LMT’D this week, my wife and I both love riding them together. I had ordered a popular brand from a company based in Holland. However, during the wait for shipment, I continued to follow reviews and YouTube where I learned about Ride1Up. I continued to read reviews of the bike from the Holland company and got cold feet about dealing with potential issues 2,000 miles from the nearest store.

At that time the I canceled the other brand and placed my order for the LMT’d step through which had a 4 week wait. I was kept informed and the bike arrived just as promised. No issues with assembly and the bike worked so great that both my wife and I realized that rather than share - we needed to each have one. The next order was in stock and shipped within one day. Again, simple to assemble and now we are both happy Ride1Up riders. Very thankful, I switched to Ride1UP and recommend you consider them for any purchase.

The LMTD’D is most like riding a regular bide, you decide what level of help you want and can then use the gearing to ride like a regular bike (only faster). If needed a little boost from the throttle or a change in the PAS level. If you are looking for super fun bike for pleasure and exercise the torque sensor is the way to go!

Beto Antunez

21:03 20 Nov 20

Recently had an issue with the rear brakes on a new 700 series. Sounded like metal on metal grinding when braking.
Contacted Ride1UP and Alex from the Ride1Up team got back to me within a day or so.
He explained what the problem might be.
I took the bike back to the shop that assembled it, had a different type of pads put on and now we have silent braking.
And of course was reimbursed by Ride1Up for the new pads. Thanks Alex.

Nikhil Khanna

11:59 05 Nov 20

Just got my roadster v2 in black. I rediscovered the joy of riding a bike. I have had e-bikes before

- great looking and understated
- pedal assist fuss free
- light enough to ride without assist
- inexpensive compared to others
- single speed and belt drive.

Only con is riding position which is a bit forward like a road bike. But, that’s really trivial

Oh, and pretty responsive CS team. There were a few delays in getting it but I always got updates and replies when I reached out. In fact, at a point also got advice to stick to this over more expensive models when I was willing to spend more

Michelle Pieron

02:06 04 Nov 20

I have friends who have purchased and raved about their ebikes. I researched for months and went with Ride1Up the 700 st and couldn't be happier. My friends who have different brands are pretty impressed as well .I find myself making extra trips now just so I can ride my bike there. So far I love it.

Brian Kelly

02:57 28 Oct 20

I did a lot of research and tried several types of e-bikes before this purchase. The 500 series bike from Ride1 UP is the perfect fit for my needs. You can't beat the quality and level of components for the price. The support from Ride1 UP has been awesome. I had had one minor issue during shipping and Ride1 UP resolved it right away. This bike lets me cruise down the road at 30 mph and play in the desert on single and double tracks... all in the same ride. I love this bike!

Dick Lohr

18:38 20 Oct 20

I've had the Ride1Up series 7 for around 6 months. It's been a reliable, easy, fun bike to ride. It's been around 55 years since I last rode a bike regularly. Even though at 70 years old and with some health issues, this bike has made it possible to ride again.

Greg Mueller

17:43 20 Oct 20

Rode some rental eBikes in Anchorage, Napa and elsewhere. I noted all the brands and had some favs... then, I did a LOT of research.
I ended up going with Ride1UP because you can't beat the value. Definitely the most bike for the price. Not to mention the styling / looks 🙂

During my hunt I found the reviews to be mixed, but I know from my own experience with 30 years in Marketing that you tend to hear opposite extremes. My most trusted and a few professional sources told me that all bikes need attention and a bit more with eBikes. When a few eBike fanatics saw the Ride1UP 700 Series, they told me I wouldn't be sorry - they were right.
My wife and I have a 700 XR and ST. Only a few hundred miles in the past 30 days and with winter in WI just around the corner that will slow down even more.

I'll bring them inside this winter and treat them like family - haha. Good riding, G

Jerry Walters

18:11 09 Oct 20

I have had the most pleasant experience working with Ride1Up !!! My service tech, Ryan, has been amazing!!! He has been prompt in his responses, professional and gone the extra mile to ensure I got exceptional service. The bonus is they have an incredible product in my 700 Series bike!!!

Alex Pelliccia

18:21 08 Oct 20

I love the core five! I’ve had it for a couple of weeks now and it’s been fantastic. Their customer service is also top-notch!!!

Sherry Sherry

03:58 22 Sep 20

Searched several ebikes before making the purchase.
Found the R1Up and decided it was the best value for money.
Bought it for my 50th birthday and have been in love ever since!

Dennis Wagner

23:36 26 Aug 20

Bought a 500 in the Spring and ride it to work 2-3 times a week. Love it so much I just ordered a 700ST for my wife!

Linra Fecke-Stoudt

21:49 25 Aug 20

I purchased a 500 about a year ago and love it. Tons of speed. Battery lasts forever with my style of usage (i am light and like to pedal a reasonable amount). Needed some adjusting on the front brakes, but other than that i have not had any issues. About $300 less than my boyfriend's aventon pace 500, but I got front suspension that he didn't. ( he does have hydraluic brakes vs mechanical that I have). We switch bikes when he get low on battery, but i still haven't run mine under half charge with 30+ miles on some trips.

Andy Weber

20:49 25 Aug 20

I own the 500, love the bike, and recently got the 17ah battery. Big fan!

Jackie Finn

18:49 03 Aug 20

I’ve only had my 700 for a short time,but it’s been great. It’s comfortable, smooth and boy, it can go really fast. I feel really safe riding it, and based on my age, 66, that’s really important. We had to wait a long time to get the bike, but definitely worth the wait!

Customer service was excellent. I have been bugging these guys relentlessly and they always cheerfully respond to my questions.

Speaking of which, can anyone recommend a front rack for these bikes?

Michael Rogers

01:33 28 Jul 20

Ride1UP is my first E-Bike experience, and it has been an excellent one. I purchased the 500 series. They shipped when they said they would even with covid going on. The bike itself seems to out-do the metrics they have listed on their website. This has made my daily commute to work, the store etc... so much better. I would highly highly recommend.

Dane Arnold Evans

02:40 23 Jul 20

I had a great experience with ride1
up, both the bike and customer service are second to none.
I got the 500 series and now it's my primary mode of transportation! Pedal assist helps me commute 15 miles to work and I love taking the trails rather than sitting in traffic.
very sturdy and still easy to maneuver. power transfer is steady and gradual so there is little chance of it coming out of context when accelerating. Fantastic value for a great commuter bike!
customer service is very responsive and helpful. can't recommend them enough!

Adam Collins

13:15 30 Jun 20

Had a great experience with them. All the staff were friendly and polite. The assisted us at every turn and answered every question we had. If we are ever in the market for another bike we will definitely use these guys again. We highly recommend them!!

Brett Wofford

02:22 18 Jun 20

The best customer service I've ever seen! Quick replies and very flexible based on your needs. Cant say enough good things about them, great products and service!

Anastasia Braillard

15:40 16 Jun 20

Hands down some of the best customer service I have ever dealt with. My boyfriend and I both ordered 700s which were delivered in May. Assembly was easy enough, but my bike only worked for the initial test ride and was dead when I went to take it for our first planned trip. I e-mailed Ride1Up and they responded within the hour. Ride1Up expedited shipment of a replacement motor to my local bike shop (and then a controller when the new motor didn't fix the issue) and reimbursed me for the repair costs. Now that it is working again, we couldn't be happier with our purchase. The bikes are more fun to ride than either of us imagined 🤩

Scott Terrell

06:19 11 Jun 20

This is by far the most impressive support team I have ever encountered. With automated intrusive service teams, this was an absolute incredible experience I have ever had. I never leave reviews and this might be my first one ever. This was even before I received my bike. Once I do, it may be my second! Hat tipped service / support team. You deserved it!!!

Scott

Jeffrey Kimes

11:42 06 Jun 20

This 500 series ebike will put a smile on your face.

Sandra McMurphy

23:26 05 Jun 20

I have had my 700 series bike now for about a month. LOVE IT! Worth every penny! I can tell you I did my research. I think I looked at every electric bike out there. Ride1up was the best one for the money. It didn't let me down.
I Live in Santee, Ca rode my bike to the beach 2x's. about 42 miles round trip for me. I pedaled some and used pedal assist. When I got home I still had a good amount of battery left. 40% one time and 25% the next. I went different routes each time.
If your on the fence about this bike, don't hesitate to buy it. I have no regret. It's fun, fun, fun!!!! Ok I'm off on another
adventure on my beautiful ride1up bike. yippie

James Ullrich

00:59 14 May 20

Great quality at a great price. But let's not forget great style.

Penny Henderson

20:58 07 May 20

Fabulous product at a spectacular price! Love my 500 series ebike!

Rob Hammond

04:18 31 Mar 20

Killing Covid with Ride1up 🇺🇸

Roger Cole

01:59 23 Feb 20

Bought a 500 for commuting to work (10 miles each way with 1500 feet of climbing). The 500 makes easy work of the hills and has more than enough battery power to make the trip without needing to be recharged at my office. My only regret is that I didn't get one sooner!

Alfredo Sanchez

11:14 06 Feb 20

I received my 700ST this week. FedEx wouldn’t leave it without a signature and ID so I elected to reroute it and go pick it up locally instead of missing more delivery attempts.
The box was in decent enough shape. Upon unboxing everything was in perfect shape, and all hardware was easily located.
I took 3 evenings to assemble it after work. The YouTube assembly instructions were perfect for me and pretty easy to follow. I used to wrench on bikes as a kid so it was easy for me, but would be easy for anyone you views it.
Get a bike stand!!!!!! I ordered a cheap one based on the recommendation of another group member and he was right on with the stand working well.
Assembly went well and the test ride was amazing compared to the magnum premium I just sold.
That bike was also 500w but the 700 climbed the same hill at 18 mph that the magnum only managed to maintain 10mph🤷🏾‍♂️
Looks like my bike commute will go from 55 min to 35-40 min and I’m excited about that.
I test rode it again at night and the lights are quite bright so another unexpected plus here.
Only issue is the front wheel appears to be out of true but that’s easy enough to fix.
Thanks Kevin Dugger for what seems to be a homerun for me.
I can’t believe I spent 2 grand on the magnum 🤦🏽‍♂️

Alan Phillips

19:49 27 Jan 20

great bike and fantastic follow up from the company!

Brenda Muhler Wishbow

14:46 27 Jan 20

The perfect ebike....it looks great, it’s incredibly comfortable, it’s powerful, and it smoothly transitions to and from power assist. The best part was how responsive customer service was to questions...amazing!

Bob Como

16:51 09 Nov 19

I've had the city500 bike for 6 months and put 500 enjoyable miles on it. Customer service has been top-notch and I'd rate it a solid 5 out of 5. I do recommend getting the upgraded digital display as it gives you a wider range of pedal-assist speeds.

Nick Rodes

03:20 08 Nov 19

great boards, amazing quality and best battery life money can buy under $1,000.

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