Reviews
| 5 star | 80 | 80% |
| 4 star | 13 | 13% |
| 3 star | 3 | 3% |
| 2 star | 1 | 1% |
| 1 star | 1 | 1% |
Customer Images
Holly R.
The shipping was awful. I had to contact FedEx several times and Ride1Up a few times to find out where my bike was. The address on the label wasn't correct according to fedEx but Ride1Up had the correct address. Also after unboxing I noticed the fenders had scratches on them ,same as my sister's bike. Needed more packaging.
Holly R.
The shipping was awful. I had to contact FedEx several times and Ride1Up a few times to find out where my bike was. The address on the label wasn't correct according to fedEx but Ride1Up had the correct address. Also after unboxing I noticed the fenders had scratches on them ,same as my sister's bike. Needed more packaging.
Holly R.
The shipping was awful. I had to contact FedEx several times and Ride1Up a few times to find out where my bike was. The address on the label wasn't correct according to fedEx but Ride1Up had the correct address. Also after unboxing I noticed the fenders had scratches on them ,same as my sister's bike. Needed more packaging.
Curt R.
My bike came with a tail light that was not pre-installed. There were no instructions on how to install it. I called, and the person I talked to could not give me accurate instructions. So now I will need to pay a bike shop to install it. I tried looking for a Youtube, but there was only one, and this person had to modify his bike, which I was not willing to do. Also my bike did not come with a beanie.
Curt R.
My bike came with a tail light that was not pre-installed. There were no instructions on how to install it. I called, and the person I talked to could not give me accurate instructions. So now I will need to pay a bike shop to install it. I tried looking for a Youtube, but there was only one, and this person had to modify his bike, which I was not willing to do. Also my bike did not come with a beanie.
Daniel G.
2nd bike bought from Ride1up. Loving both of them!! This one was for my wife.
Daniel G.
2nd bike bought from Ride1up. Loving both of them!! This one was for my wife.
Kevin Soland
I’m absolutely in love with the Turris! It has exceeded my expectations in almost every way. The ride feels incredibly natural, and the motor is both powerful and responsive. I’ve been cruising all over Ocean Beach (San Diego), tackling plenty of hills, and the power delivery has been seamless. Assembly was surprisingly fun and turned into a great learning experience in bike maintenance. It was easier than I expected. Figuring out the rear cargo took more time than assembling the bike itself. This was my first time putting a bike together, as well as my first experience with gears and hydraulic disc brakes. I did take it to my local bike shop for a quick derailleur tune-up, which cost $15. One of my favorite features is the bike’s compact length. Compared to others, it’s shorter, making it easy to maneuver in tight spaces—like getting on and off an elevator. After putting 105 miles on the Turris, I couldn’t be happier! My only suggestion for Ride1Up would be to simplify the settings menu. Some options—like adjusting the number of magnets—might be overkill for most riders. Keeping things streamlined, just like the bike itself, would be ideal. Overall, an incredible e-bike that’s well worth the investment!
Duane D.
All smiles here! Was actually easy to assemble, works like a charm, so easy to ride. We had risen these same models of bike as rentals while vacationing in Acadia National Park this summer and fell in love, so I bought my wife one for her birthday and just look at the smile the first time she rode it!
Robert F R.
Outstanding! I am over the top pleased with my purchase. I actually purchased both a Limited V2 and a Turris. We have not had much time to put a lot of miles on them, but they both are Awesome! Assembly was very straight forward and actually an enjoyable process. If you are in the market for an ebike, go for a Ride 1 Up,
Robert F R.
Outstanding! I am over the top pleased with my purchase. I actually purchased both a Limited V2 and a Turris. We have not had much time to put a lot of miles on them, but they both are Awesome! Assembly was very straight forward and actually an enjoyable process. If you are in the market for an ebike, go for a Ride 1 Up,
Robert F R.
Outstanding! I am over the top pleased with my purchase. I actually purchased both a Limited V2 and a Turris. We have not had much time to put a lot of miles on them, but they both are Awesome! Assembly was very straight forward and actually an enjoyable process. If you are in the market for an ebike, go for a Ride 1 Up,
Robert F R.
Outstanding! I am over the top pleased with my purchase. I actually purchased both a Limited V2 and a Turris. We have not had much time to put a lot of miles on them, but they both are Awesome! Assembly was very straight forward and actually an enjoyable process. If you are in the market for an ebike, go for a Ride 1 Up,
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I love the Turris, especially the fact its easy to ride as just a bicycle with no power assist. But the power is there when you need it. Very solid.
How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. I'm 5’10” and I kinda wish I'd have chosen your version of the step thru. But that's not Ride1Ups issue. My mistake.
The shipping was awful. I had to contact FedEx several times and Ride1Up a few times to find out where my bike was. The address on the label wasn’t correct according to fedEx but Ride1Up had the correct address. Also after unboxing I noticed the fenders had scratches on them ,same as my sister’s bike. Needed more packaging.
How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. It's a little big. I'm 5'3.
Love the bike. The ride is so much fun. I have had several issues with the build of the bike. 1. Front light cable was severed and had to order a new light that I had to install after a couple of calls to customer service. 2. The tail brake light does not work. 3. The front brakes calipers do not retract when brake lever is released. This is an issue as I remove the front wheel when transporting the bike and it is difficult to reinstall the front wheel. 4. I received the new front light but its adjustment does not use a hex wrench but a “star” wrench that I needed to buy. 5. The tires were not inflated and would not hold pressure. I found out that the stem valves were not seated and I had to purchase a valve stem tool to tighten properly. A bunch of minor issues but disappointing for a $1300 bike. Is there an authorized warranty bike shop in the Fort. Collins area?
How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. Fit is perfect. I’m 5’ 9” and 174 lbs.
The Ride1up Turris arrived in great shape. It was fairly easy to put together, and it works great. The pedal assist levels are a bit tame out of the box but once I adjusted the power output for each pedal assist level, I could keep up with my wife’s Lectric Xpress easily. The battery life is as good as advertised. I really like and enjoy the bike!
How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. I am 6'2", so I ordered the large frame. The cockpit seems a bit tight, and I wish the seatpost was 50mm longer. I changed out the stem to a longer one, which makes the bike feel less cramped. Eventually, I will get a longer seatpost as well.
Love it!
I’m not a expert on E bikes but this E Bike makes it simple to ride and have fun