Ebike Chargers

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72 reviews

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Reviews

4.5
Based on 71 reviews
5
70
70%
4
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9
9%
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Customer photos and videos

Image #1 from Kaiser S.
Image #2 from Kaiser S.
Image #1 from Kaiser S.

Kaiser S.

Love the bike! I got the Full Suspension and use it almost daily. Everything about this bike is great but there 2 issues I really dislike. One is the 4pin charger connector to the battery. I hate that it isn't a normal barrel connector. I wanted to purchase a smart charger to limit my battery to charging to 80% or 90%, not the full 100%. Really wanted this for battery maintenance and longer life. I cannot due to this 4pin plug. And the second issue is the battery indicator on the battery AND the one on the main display. Both are misleading and cause confusion. I'm not sure if this is an ebike thing. I own an electric motorcycle and an electric car. They don't suffer from this issue. The problem is, the battery may be down to 2 bars... i stop for coffee, get back on, and it reads 5 bars. Almost like it magically charged itself faster than the provided charger!? Same with the indicator on the battery. It may read 3 bars, I remove it from the bike, carry the battery to its charger, press the button , and says its full again!? It's really annoying and frustrating not having an accurate reading. Even with those issues, I love this bike. If you are willing to let those 2 things go, I would recommend It to anyone.

(13) (0)
Image #2 from Kaiser S.

Kaiser S.

Love the bike! I got the Full Suspension and use it almost daily. Everything about this bike is great but there 2 issues I really dislike. One is the 4pin charger connector to the battery. I hate that it isn't a normal barrel connector. I wanted to purchase a smart charger to limit my battery to charging to 80% or 90%, not the full 100%. Really wanted this for battery maintenance and longer life. I cannot due to this 4pin plug. And the second issue is the battery indicator on the battery AND the one on the main display. Both are misleading and cause confusion. I'm not sure if this is an ebike thing. I own an electric motorcycle and an electric car. They don't suffer from this issue. The problem is, the battery may be down to 2 bars... i stop for coffee, get back on, and it reads 5 bars. Almost like it magically charged itself faster than the provided charger!? Same with the indicator on the battery. It may read 3 bars, I remove it from the bike, carry the battery to its charger, press the button , and says its full again!? It's really annoying and frustrating not having an accurate reading. Even with those issues, I love this bike. If you are willing to let those 2 things go, I would recommend It to anyone.

(13) (0)
Image #1 from Kaiser S.
Image #2 from Kaiser S.
With media Reviews With Photos
1-6 of 71 reviews
  1. rich
    Reviewer

    bike is ok, but the charger is not. stopped working 2 weeks after the warranty ran out. customer service was lazy and a bit rude. Ride one up would do nothing but provide a link for a new one at full retail. very disappointing.

    2 weeks ago
    (2) (0)
  2. Bruce
    Reviewer

    The problem with the Vorsa charger is the two data pins. For whatever reason, the battery will not charge if the data pins are not connected. The two data wires are absurdly tiny which makes them prone to breakage as the DC cable is folded and unfolded before and after use.

    When one or both data wires inevitably break after not many uses the battery will fail to charge because the data connection between the charger and battery is severed.

    5 months ago
    (8) (0)
    • Ride1UP
      Store manager

      The data connection and multi prong charger port allows the charger to communicate with the battery BMS and offers substantially safer charging. This however, should not result in increased failures of the charger cable. Thank you for sharing your feedback.

      1 week ago
  3. Bettie
    Reviewer

    My charger for my 700 series lasted 4 years and failed. I store the charger loosely in a zipped bag, it is always indoors where I charge my battery, I’ve used it 40-45 times, I never charge to 100% and unplug the battery promptly.

    7 months ago
    (3) (0)
  4. Nick Hristov
    Reviewer

    It works, but the charger is fragile. I have dropped it twice, unfortunately, and the charger plastic box is nearly completely shattered.

    Ride1up, use better plastic please.

    11 months ago
    (4) (2)
  5. UNCLE BIZZ
    Reviewer

    it took awhile.but i found what i needed

    11 months ago
    (1) (0)
  6. James Nowell
    Reviewer

    My bike arrived circa 9/15/2024, and the Phyllion Class 2 Battery charger stopped working on 9/8/2025, and basically Customer Service was anything but helpful, just said to pay $40 for a new one. Amazing they have little to no understanding, and I am a weekend rider at best, like 6 miles total. Buyer beware!

    12 months ago
    (6) (0)
    • Ride1UP
      Store manager

      That should be covered under warranty if you didn’t receive your bike until that date. The customer support agent appears to have made a mistake. If those dates are correct, your charger would be under warranty.

      1 week ago


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