Support Hours
Monday – Friday 9am – 4pm PST
1-877-RIDE1UP (1-877-743-3187)
For all warranty and technical support, completing the form below is required.
Contact Us
Our San Diego based support team operates primarily email using the contact form below. Many inquiries can be answered quickest by searching our help center.
Important: For technical support, please include photos and/or videos to help our team expedite your inquiry. If you are having trouble attaching large files, please follow the instructions in our How to Best Share Files with Ride1Up article.
Our main product warehouse is located in Salt Lake City Utah. Most of our team including customer support are in San Diego, California.
1851 San Diego Ave. Suite 140, San Diego, CA 92110
1-877-RIDE1UP
