Our customer support operates primarily through email. Most inquiries can be answered by searching our support page. Please click on ‘SUPPORT’ and search for your question before emailing.

30 Day average response time: 1 hour 55 minutes

Support Hours: M-F 9am-5pm PST


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By submitting this form, you are consenting to receive marketing emails from: Ride1up.com, 1133 Felspar st, San Diego, CA, 92109. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact

Our product warehouse is located in Sparks Nevada, but our operations are based out of San Diego, California.