Reviews
| 5 star | 80 | 80% |
| 4 star | 16 | 16% |
| 3 star | 1 | 1% |
| 2 star | 0 | 0% |
| 1 star | 0 | 0% |
Customer Images
Eduardo
Seat nothing comfortable
John Panella
This is my first Ebike. I purchased it based on about a dozen Youtube reviews. The key question for me was will the bike be able to handle long steep hills. I'm in the Michigan UP with big hills on may daily commute, and this bike is CRUSHING, literally crushing them... it blew me away actually, how confidently it handles steep hilly terrain, and barely taps the battery! Overall the bike has outperformed my expectations in every key category: hill ascent, power range & acceleration, solid build quality, standard pedal biking capability & coasting, fitness biking capability, componentry quality, cargo capacity, portability, and price. I wanted an ebike to commute that would also allow me some decent fitness rides, save me room in my RV & car for all my travel, and the Portola is far beyond exceeding all excpectations! I am stoked I stumbled upon Ride1Up and purchased the Portola! I only have a few minor suggestions now that I've traveled with the bike from FL to MI and have rode 300 miles over various terrain... 1. Folding the bike, (unless I'm doing it wrong) the contact points where the fork hits the rack & the stem hits the frame at the key can scratch or knick the finish... would be good to have some kind of cushion to place on those points to protect the paint. I put thick tape there but I'm looking for a permanent fix. 2. The two prong charger cord that you connect to the charger sits kind of loosely in the recepticle. 3. The water bottle cage location interferes with the carry handle to some extent. 4. For me the seat was uncomfortable, but that's personal preference, every review I watched they all praised the seat comfort... I swapped it for my road bike saddle. 5. Although every review I watched said "ghost pedaling" wasn't an issue, for me after about 24mph (which is not too often) I do end up Ghost Pedaling a little or I have to pedal rapidly to keep up... A 9 speed would be amazing! 6. If I'm not careful I get greasy knuckles when using the carry handle picking it up with my right hand, I usually put a wrag or paper towl over the chain ring to solve that. Like I said, only minor issues that take ZERO value from the bike... it's worth ever penny! My only hope now, since I will be putting a lot of miles on it, is that it holds up and lasts a long time. I couldn't be more pleased with the Portola, and the entire Ride1Up service... also, the Connect+ system is brilliant, have the large cargo basket and it's working better than I imagined, looking forward to adding some others soon! Thanks! JP
John Panella
This is my first Ebike. I purchased it based on about a dozen Youtube reviews. The key question for me was will the bike be able to handle long steep hills. I'm in the Michigan UP with big hills on may daily commute, and this bike is CRUSHING, literally crushing them... it blew me away actually, how confidently it handles steep hilly terrain, and barely taps the battery! Overall the bike has outperformed my expectations in every key category: hill ascent, power range & acceleration, solid build quality, standard pedal biking capability & coasting, fitness biking capability, componentry quality, cargo capacity, portability, and price. I wanted an ebike to commute that would also allow me some decent fitness rides, save me room in my RV & car for all my travel, and the Portola is far beyond exceeding all excpectations! I am stoked I stumbled upon Ride1Up and purchased the Portola! I only have a few minor suggestions now that I've traveled with the bike from FL to MI and have rode 300 miles over various terrain... 1. Folding the bike, (unless I'm doing it wrong) the contact points where the fork hits the rack & the stem hits the frame at the key can scratch or knick the finish... would be good to have some kind of cushion to place on those points to protect the paint. I put thick tape there but I'm looking for a permanent fix. 2. The two prong charger cord that you connect to the charger sits kind of loosely in the recepticle. 3. The water bottle cage location interferes with the carry handle to some extent. 4. For me the seat was uncomfortable, but that's personal preference, every review I watched they all praised the seat comfort... I swapped it for my road bike saddle. 5. Although every review I watched said "ghost pedaling" wasn't an issue, for me after about 24mph (which is not too often) I do end up Ghost Pedaling a little or I have to pedal rapidly to keep up... A 9 speed would be amazing! 6. If I'm not careful I get greasy knuckles when using the carry handle picking it up with my right hand, I usually put a wrag or paper towl over the chain ring to solve that. Like I said, only minor issues that take ZERO value from the bike... it's worth ever penny! My only hope now, since I will be putting a lot of miles on it, is that it holds up and lasts a long time. I couldn't be more pleased with the Portola, and the entire Ride1Up service... also, the Connect+ system is brilliant, have the large cargo basket and it's working better than I imagined, looking forward to adding some others soon! Thanks! JP
Hail A.
I love this bike so much! It was delivered quickly and easy to assemble the remaining parts. Love riding it for someone like me with height of 5ft. I got the warm gray color the design is way better than any other e-bikes I have seen. It runs fast and battery life is excellent, I just wished that there’s a rear suspension as well. I get a lot of great compliments about its design.
Hail A.
I love this bike so much! It was delivered quickly and easy to assemble the remaining parts. Love riding it for someone like me with height of 5ft. I got the warm gray color the design is way better than any other e-bikes I have seen. It runs fast and battery life is excellent, I just wished that there’s a rear suspension as well. I get a lot of great compliments about its design.
Dave Pickering
I bought my One Ride Up Portola about a month ago so I've had a chance to really ride it. Originally I bought it to use as a fishing bike along the Cape Cod Canal. It was fantastic for that. I also use it for recreational riding. The bike has far exceeded my expectations. It was easy to put together and it was ready to go right out of the box. I have mostly used it in pedal assist- in numbers 1,2 and 3. So easy to pedal in pedal assist. The brakes work great and the shifting is super smooth with the gearing. I must have covered 15 miles one day at the canal and only used about a quarter of the battery. My battery is a 10.4AH. I mounted a milk crate to the back of the bike for my fishing rod and equipment. I screwed a board to the bottom of my crate and mounted the Connect + adapter bracket which I also purchased. This bracket allows me to remove the crate when folding up the bike and reattaching is simple. The adapter is a highly valuable piece of equipment for this bike and the possibilities of customizing additions to the rack are endless. I see NO NEGATIVES to this bike. A real good deal and highly recommended.
Dave Pickering
I bought my One Ride Up Portola about a month ago so I've had a chance to really ride it. Originally I bought it to use as a fishing bike along the Cape Cod Canal. It was fantastic for that. I also use it for recreational riding. The bike has far exceeded my expectations. It was easy to put together and it was ready to go right out of the box. I have mostly used it in pedal assist- in numbers 1,2 and 3. So easy to pedal in pedal assist. The brakes work great and the shifting is super smooth with the gearing. I must have covered 15 miles one day at the canal and only used about a quarter of the battery. My battery is a 10.4AH. I mounted a milk crate to the back of the bike for my fishing rod and equipment. I screwed a board to the bottom of my crate and mounted the Connect + adapter bracket which I also purchased. This bracket allows me to remove the crate when folding up the bike and reattaching is simple. The adapter is a highly valuable piece of equipment for this bike and the possibilities of customizing additions to the rack are endless. I see NO NEGATIVES to this bike. A real good deal and highly recommended.
Dave Pickering
I bought my One Ride Up Portola about a month ago so I've had a chance to really ride it. Originally I bought it to use as a fishing bike along the Cape Cod Canal. It was fantastic for that. I also use it for recreational riding. The bike has far exceeded my expectations. It was easy to put together and it was ready to go right out of the box. I have mostly used it in pedal assist- in numbers 1,2 and 3. So easy to pedal in pedal assist. The brakes work great and the shifting is super smooth with the gearing. I must have covered 15 miles one day at the canal and only used about a quarter of the battery. My battery is a 10.4AH. I mounted a milk crate to the back of the bike for my fishing rod and equipment. I screwed a board to the bottom of my crate and mounted the Connect + adapter bracket which I also purchased. This bracket allows me to remove the crate when folding up the bike and reattaching is simple. The adapter is a highly valuable piece of equipment for this bike and the possibilities of customizing additions to the rack are endless. I see NO NEGATIVES to this bike. A real good deal and highly recommended.
Richard Miller
Love the bike but already left a review.
Andrew Chamblee
Love our new bikes!
Andrew Chamblee
Love our new bikes!
Sorry, no reviews match your current selections
Seat nothing comfortable
Well built. Fun to ride. Operates as expected.
This is my first Ebike. I purchased it based on about a dozen Youtube reviews. The key question for me was will the bike be able to handle long steep hills. I’m in the Michigan UP with big hills on may daily commute, and this bike is CRUSHING, literally crushing them… it blew me away actually, how confidently it handles steep hilly terrain, and barely taps the battery!
Overall the bike has outperformed my expectations in every key category: hill ascent, power range & acceleration, solid build quality, standard pedal biking capability & coasting, fitness biking capability, componentry quality, cargo capacity, portability, and price. I wanted an ebike to commute that would also allow me some decent fitness rides, save me room in my RV & car for all my travel, and the Portola is far beyond exceeding all excpectations! I am stoked I stumbled upon Ride1Up and purchased the Portola!
I only have a few minor suggestions now that I’ve traveled with the bike from FL to MI and have rode 300 miles over various terrain…
1. Folding the bike, (unless I’m doing it wrong) the contact points where the fork hits the rack & the stem hits the frame at the key can scratch or knick the finish… would be good to have some kind of cushion to place on those points to protect the paint. I put thick tape there but I’m looking for a permanent fix.
2. The two prong charger cord that you connect to the charger sits kind of loosely in the recepticle.
3. The water bottle cage location interferes with the carry handle to some extent.
4. For me the seat was uncomfortable, but that’s personal preference, every review I watched they all praised the seat comfort… I swapped it for my road bike saddle.
5. Although every review I watched said “ghost pedaling” wasn’t an issue, for me after about 24mph (which is not too often) I do end up Ghost Pedaling a little or I have to pedal rapidly to keep up… A 9 speed would be amazing!
6. If I’m not careful I get greasy knuckles when using the carry handle picking it up with my right hand, I usually put a wrag or paper towl over the chain ring to solve that.
Like I said, only minor issues that take ZERO value from the bike… it’s worth ever penny!
My only hope now, since I will be putting a lot of miles on it, is that it holds up and lasts a long time. I couldn’t be more pleased with the Portola, and the entire Ride1Up service… also, the Connect+ system is brilliant, have the large cargo basket and it’s working better than I imagined, looking forward to adding some others soon!
Thanks!
JP
Excellent experience from ordering to to riding. Top notch service and support.
Johnny W
This is my first ebike. This has been a great option for both travel or exercise so far. I use it to bike to work with pedal assist on so I can get there quicker, then I turn pedal assist fully off or to low when I bike home to get some exercise. Having that freedom is great. It’s pretty easy to fold too, so it’s easy to transport it in a car to bring it to a trail. Haven’t done that yet, but I definitely plan to. As a complete beginner to ebikes and higher end bikes in general, this has definitely met any expectations I had for it.
I love this bike so much! It was delivered quickly and easy to assemble the remaining parts. Love riding it for someone like me with height of 5ft. I got the warm gray color the design is way better than any other e-bikes I have seen. It runs fast and battery life is excellent, I just wished that there’s a rear suspension as well. I get a lot of great compliments about its design.