Reviews
| 5 star | 80 | 80% |
| 4 star | 16 | 16% |
| 3 star | 1 | 1% |
| 2 star | 1 | 1% |
| 1 star | 0% |
Customer Images
Sherry
I love my Ride1UP E-bike. This is my 2nd E-bike with this company -- packing and shipping was of ease and built well.
Amanda S.
I’ve put my Vorsa through plenty of desert rides in extreme heat, and it continues to impress me. Even on long trail rides in hot conditions, the battery has stayed cool and performed consistently without any issues. The motor assistance feels smooth and natural, making climbs much more enjoyable while still keeping the ride fun and engaging. The bike is comfortable, reliable, and has given me the confidence to explore more trails and ride farther than I would on a traditional mountain bike. Overall, it’s been a fantastic investment and has exceeded my expectations.
Amanda S.
I’ve put my Vorsa through plenty of desert rides in extreme heat, and it continues to impress me. Even on long trail rides in hot conditions, the battery has stayed cool and performed consistently without any issues. The motor assistance feels smooth and natural, making climbs much more enjoyable while still keeping the ride fun and engaging. The bike is comfortable, reliable, and has given me the confidence to explore more trails and ride farther than I would on a traditional mountain bike. Overall, it’s been a fantastic investment and has exceeded my expectations.
Amanda S.
I’ve put my Vorsa through plenty of desert rides in extreme heat, and it continues to impress me. Even on long trail rides in hot conditions, the battery has stayed cool and performed consistently without any issues. The motor assistance feels smooth and natural, making climbs much more enjoyable while still keeping the ride fun and engaging. The bike is comfortable, reliable, and has given me the confidence to explore more trails and ride farther than I would on a traditional mountain bike. Overall, it’s been a fantastic investment and has exceeded my expectations.
Thomas G
Best Bang for the buck!
Rick G.
I received my Vorsa in the winter. Have not been able to put too many miles on it yet. But after about thirty five miles seems to be riding great. I purchased a standard frame for myself as I am 6'2". It was recommended for taller riders. The step through is for my wife. She loves it so far.
Rick G.
I received my Vorsa in the winter. Have not been able to put too many miles on it yet. But after about thirty five miles seems to be riding great. I purchased a standard frame for myself as I am 6'2". It was recommended for taller riders. The step through is for my wife. She loves it so far.
Christopher Sims
I bought a Ride1Up Vorsa just two months ago, and while I want to like this bike, the experience has already left a bad taste in my mouth. First, credit where it’s due: the sales team at the San Diego shop was genuinely helpful, polite, and easy to work with. If the company operated like that team, I’d be writing a very different review. But after only two months of ownership, my rear brake needed to be bled. On a bike that’s still basically in the honeymoon phase, that’s not “normal”—it’s either weak components, weak setup, or weak quality control. Brakes are not an accessory. They’re the thing that keeps you upright. So I reached out to Ride1Up customer service expecting a straightforward solution. Instead, I got the corporate shrug. They told me a brake bleed isn’t covered under the 1-year warranty because it’s “basic wear and tear.” Two months in. No troubleshooting help. No attempt to make it right. No offer to bring it in and have their technicians handle it. Not even a small goodwill gesture—a discount on the fix, a discount code for parts, anything. I paid $75 out of pocket to deal with an issue that never should’ve been on my radar this early. The result: disappointed in the brake quality, and even more disappointed in the customer service. When a brand positions itself as a serious e-bike company, the expectation is that they stand behind the fundamentals—especially when something fails almost immediately. I’m not saying the Vorsa is unusable. I’m saying Ride1Up’s response made it clear that once they’ve got your money, you’re on your own for problems they can easily write off as “wear and tear.” If you’re considering one, just know that the in-store sales experience may be great, but the support afterward might be a very different story. Rating: 2/5 — great sales team, weak brakes, and warranty/support that feels designed to dodge responsibility.
Ian H.
Great power and range. Better than advertised. It neatly fills the gap between the fat tire and the road bikes. I'm looking at the Roadster V3 next.
Ian H.
Great power and range. Better than advertised. It neatly fills the gap between the fat tire and the road bikes. I'm looking at the Roadster V3 next.
Sorry, no reviews match your current selections
I love my Ride1UP E-bike. This is my 2nd E-bike with this company — packing and shipping was of ease and built well.
Love it!!
My front tire has a wobble. You tell me its fine. Congratulations! This is the first bike I have ever owned with a front wobble
Hello Bryan, if there is any wobble, the wheel should be trued. We can help you with that. Ride1up Support
So far, excellent. It has great hill climbing ability and battery life is good.
Great bike, great customer service! Just be aware that Sage color is not as white as in the picture, but rather light green.
I'm 6'1" and Vorsa ST is still perfectly fine
This bike rides great. It’s perfect for hilly city commutes tackling some of the steepest hills on my commute with ease. The battery life is great it gets three 12mi round trips (6mi uphill) on a full charge with some battery life to spare.