Reviews
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Marck E.
Bought this for my wife and she loves it. Easy to maneuver and easy to stow away in the back of our suv. Range is excellent and plenty of power to boot. Tires are a bit noisy for her since she's 99.9% on paved trail and streets. But we're taking this to Sedona and the tires on there should be just fine. Would have liked to see the reflective tires on the Portola. Highly recommended for anyone looking for an affordable folding, step-through ebike. I would definitely buy from Ride1up again.
Marck E.
Bought this for my wife and she loves it. Easy to maneuver and easy to stow away in the back of our suv. Range is excellent and plenty of power to boot. Tires are a bit noisy for her since she's 99.9% on paved trail and streets. But we're taking this to Sedona and the tires on there should be just fine. Would have liked to see the reflective tires on the Portola. Highly recommended for anyone looking for an affordable folding, step-through ebike. I would definitely buy from Ride1up again.
Yvon Dufresne
Bought two Portola in fall of 2024 and been using them since. Great quality, a bit heavy, but manageable without the battery. So much tork with those motors! No hill is too steep, I use it with level 1 or 2 assist and 3 or 4 in the hills. Rarely with level 5. It goes too fast! The combination of 8 speed and 5 level of e-assist gives you flexibility for any terrain. Front suspension is great. I should have added the seat suspension, as I did for my wife. Overall great bike, solid, strong, cheap for what you get. Two bikes fit in my camper garage side by side without folding. The throttle is used for start, or to give a kick when needed. I choose the big battery and I recharge it twice a year. Detailer is good and precise. Comes fully adjusted out of the box. Easy to assemble. 5'-9" and the seat is at maximum height. Handles are at fixed height.
Yvon Dufresne
Bought two Portola in fall of 2024 and been using them since. Great quality, a bit heavy, but manageable without the battery. So much tork with those motors! No hill is too steep, I use it with level 1 or 2 assist and 3 or 4 in the hills. Rarely with level 5. It goes too fast! The combination of 8 speed and 5 level of e-assist gives you flexibility for any terrain. Front suspension is great. I should have added the seat suspension, as I did for my wife. Overall great bike, solid, strong, cheap for what you get. Two bikes fit in my camper garage side by side without folding. The throttle is used for start, or to give a kick when needed. I choose the big battery and I recharge it twice a year. Detailer is good and precise. Comes fully adjusted out of the box. Easy to assemble. 5'-9" and the seat is at maximum height. Handles are at fixed height.
Anthony
I like the Ebike . But it's heavy which makes it hard to fold. To make the bike lite I have to take out the Battery. I will need more time to test out the Ebike. I will let know.
Anonymous
Choosing this as my first e-bike was the best decision ever! It has completely transformed my riding experience and made biking so much easier, especially when grinding up steep hills where the extra boost is a lifesaver. Aside from the great performance, I absolutely love the turquoise color! It looks amazing in person and has already turned quite a few heads and earned me some great compliments!
Aluster Farmer
The most fun I have exercising! I am 64 5'6 and 239lbs, three years ago I weighed 405 lbs. I could have never imagined then that I would ever ride a bicycle again. A month ago I offered a neighbor a ride to drop off her Letric bike for service. It was my first time seeing a "full size" folding bike. It went easily into my midsize SUV. It sparked a thought, which triggered several weeks of research. The best option by far is the RIDE1UP Portola. The specifications, dozens of reviews, and a multitude of exemplary ratings, all informed my choice and decision to purchase. Assembly was straightforward, I did it alone. The Support Center is stellar; their responses are prompt and thorough. Robbie quickly answered all my questions and supplied links to additional documentation and videos. Kudos to Robbie for delivering a wonderful customer experience. Having not ridden a bike in over 20 years I was nervous and extremely cautious. After my third ride, I felt extremely comfortable. By muscle memory, I can shift gears, brake, accelerate, and ring the bell without looking or hesitation. When riding I now feel as though that my Portola is an extension of myself. I have yet to fold my Portola or place it into my vehicle. I am much too busy rediscovering the city. I have several bike trails that I plan to visit.
Aluster Farmer
The most fun I have exercising! I am 64 5'6 and 239lbs, three years ago I weighed 405 lbs. I could have never imagined then that I would ever ride a bicycle again. A month ago I offered a neighbor a ride to drop off her Letric bike for service. It was my first time seeing a "full size" folding bike. It went easily into my midsize SUV. It sparked a thought, which triggered several weeks of research. The best option by far is the RIDE1UP Portola. The specifications, dozens of reviews, and a multitude of exemplary ratings, all informed my choice and decision to purchase. Assembly was straightforward, I did it alone. The Support Center is stellar; their responses are prompt and thorough. Robbie quickly answered all my questions and supplied links to additional documentation and videos. Kudos to Robbie for delivering a wonderful customer experience. Having not ridden a bike in over 20 years I was nervous and extremely cautious. After my third ride, I felt extremely comfortable. By muscle memory, I can shift gears, brake, accelerate, and ring the bell without looking or hesitation. When riding I now feel as though that my Portola is an extension of myself. I have yet to fold my Portola or place it into my vehicle. I am much too busy rediscovering the city. I have several bike trails that I plan to visit.
Aluster Farmer
The most fun I have exercising! I am 64 5'6 and 239lbs, three years ago I weighed 405 lbs. I could have never imagined then that I would ever ride a bicycle again. A month ago I offered a neighbor a ride to drop off her Letric bike for service. It was my first time seeing a "full size" folding bike. It went easily into my midsize SUV. It sparked a thought, which triggered several weeks of research. The best option by far is the RIDE1UP Portola. The specifications, dozens of reviews, and a multitude of exemplary ratings, all informed my choice and decision to purchase. Assembly was straightforward, I did it alone. The Support Center is stellar; their responses are prompt and thorough. Robbie quickly answered all my questions and supplied links to additional documentation and videos. Kudos to Robbie for delivering a wonderful customer experience. Having not ridden a bike in over 20 years I was nervous and extremely cautious. After my third ride, I felt extremely comfortable. By muscle memory, I can shift gears, brake, accelerate, and ring the bell without looking or hesitation. When riding I now feel as though that my Portola is an extension of myself. I have yet to fold my Portola or place it into my vehicle. I am much too busy rediscovering the city. I have several bike trails that I plan to visit.
Eduardo
Seat nothing comfortable
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Bought this for my wife and she loves it. Easy to maneuver and easy to stow away in the back of our suv. Range is excellent and plenty of power to boot. Tires are a bit noisy for her since she’s 99.9% on paved trail and streets. But we’re taking this to Sedona and the tires on there should be just fine. Would have liked to see the reflective tires on the Portola. Highly recommended for anyone looking for an affordable folding, step-through ebike. I would definitely buy from Ride1up again.
A bit more than many. Worth the extra $ for the good build.
This is my second ebike and I’m hoping it will be my last. Well made, comes with everything one needs to get going right away, and great customer service, so far. Love the size, the speed and the ability to ride over bumps without feeling them at all! Looking forward to many great rides.
We love our bikes!!! Much easier to figure out than we thought. I don’t have a picture but will take some on our bike trip this weekend
I bought the Portola based on internet reviews, and would like to add a few thoughts.
Pros:
—The bike is really well built and sturdy. The skeptical bike shop that assembled it was very impressed. Very minimal assembly required, but I wanted someone knowledgable to check it out and go over things with me as I have not really ridden a bike for 40 years and never ridden an e-bike.
—I love the ride and the feel although it did take a little practice with the gears, petal assist and throttle to get comfortable. But I feel very comfortable on it after only a few rides.
—I had a few questions and called Customer Service. Kevin was incredibly knowledgeable and wonderful to work with. Any concerns I had about being left high and dry with a DTC company are now at bay.
Cons:
—Dealer network very sparse in my area which could cause issues. Make sure that there is available service in your area.
—Delivery company dropped this on the road at the end of a long drive. No call, no signature required. I barely saw it. I could have been stolen or rained on. This is the shipper’s fault, but you sould be poking for it as shippers are not always so reliable.
I don’t have any other real cons, but a few suggestions, A shock absorbing and more comfortable seat (I don’t see myself spending 4 hours on that seat), a brighter front headlight and a louder horn. I have allready invested in aftermarket substitutions. Not expensive, but a little annoying.
Note tthat the Portola is s on the lighter side for this type of bike, but it feels so much heavier because it is award. It takes 2 people to lift it into the back of my SUV, but maybe that will get better with practice.
Bottom line is that I love the bike and think it is a great value and a great head turning design. I will update if I find issues, but happy with my purchase.
It is
Bike fits great. Female, 5.4” and size 8.
This is my first E-bike so I’m not able to compare. I’m very happy with my Portola. The bike is quality front to back. I also bought one for my wife.