Reviews
| 5 star | 81% | |
| 4 star | 15% | |
| 3 star | 1% | |
| 2 star | 0% | |
| 1 star | 0% |
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1-6 of 451 reviews
Features & Highlights
Portola Reviews
Components & Tech Specs
Motor
48V 750W Geared Hub Motor, 65nm torque
Controller
48V 20Amp DMHC Sine-wave
Battery ($1095 Model)
48V 10.4Ah Reention Rhino - 500wh; TUV Certified to UL 2271
Battery ($1,195 Model)
48V 13.4Ah Reention Rhino - 643wh; TUV Certified to UL 2271
Display
KD21C Adjustable Speed Display
Folding Stem
12° Rise, 285mm length, 31.8mm Bar Clamp
Fork
80mm Suspension Travel, Hydraulic Lockout, 110mm dropout
PAS Sensor
Ride1Up R1CBC (Current-Based-Cadence System)
Learn More
Learn More
Brakes
Dual Piston Hydraulic Brakes, Electric Cut-Off Sensor, 180mm Rotors
Tires
20”x3” Cross-Country Low-tread Puncture Resistant Tires
Throttle
Left Hand Thumb Throttle
Handlebar
Straight Bars: 31.8mm Bar Clamp, 6° Sweep, 0° Rise, 600mm Width
Grips
Ergonomic Rubber Grips
Shifters
Shimano Altus 8-speed trigger shifter
Gearing
48T Front Alloy Chainring
Freewheel
11-32T R1U Approved Freewheel
Derailleur
Shimano Altus RD-M310
Chain
KMC Professional 8-Speed Chain
Rims
20in Double Walled
Spokes
Stainless steel, 12G rear, 13G front
Fenders
Hardened Alloy Fenders
Rear Rack
150lbs Rated Loading Weight With Pannier Side Mount
Front light
100 Lux Front Light
Rear light
6V Commuter Brake Light
Saddle
DDK City Comfort Saddle
Seat Post
Zoom 31.6mm x 350mm
Pedals
Sunlite Folding Pedals
Additional
Water Bottle Bosses and Chainstay Guard
Dimensions & Sizing
Size Guide
Select Frame Size:
Rider Height Range: 4'10"- 6'3"
Portola
Bike Weight
Weight Capacity
Rider Height Range
A - Maximum Seat Height
B - Minimum Seat Height
C - Stand-over Height
D - Wheelbase
E - Downtube Length
F - Headtube Length
G - Seat Tube Length
H - Chainstay Length
I - Fork Length
J - Head Tube Angle
K - Seat Tube Angle
L - Stack
M - Handlebar Reach
N - Total Length
O - Handlebar Height
59lbs
342lbs
4'10"-6'4"
38.2in
968mm
30.2in
766mm
18.2in
463mm
44.3in
1127mm
23.9in
608mm
6.1in
155mm
14.7in
360mm
16.5in
421mm
16.5in
420mm
69°
75°
19.7in
502mm
18in
459mm
66.2in
1683mm
44.4in
1130mm
Assembly & Support
Bike Will Arrive 95% Assembled (electronics are pre-assembled).
Bikes In Stock Ship In Under 24 Hours. Email Tracking Provides Transit And Delivery Estimates Once Shipped. Package Size is 36″x29″x17″ and just under 83 lbs.
FAQ'S
What are the benefits of folding bikes?
Folding electric bikes offer a multitude of benefits for urban commuters and outdoor enthusiasts. Their compact design allows for easy storage and transport, making them ideal for crowded city living or trips with limited space. The Portola’s powerful motor reduces the effort required for commuting and extends the range of your rides. Folding ebikes emit zero emissions and reduce your carbon footprint. Overall, the Portola folding electric bike offers a practical, sustainable, and health-conscious transportation solution in today’s world where conserving space and energy is a priority. To lean more, read our article on the benefits of folding ebikes.
Can you change the classes on the Portola?
Yes you can! The Portola folding ebike arrives in Class 2 out-of-the-box. You can easily change between a Class 1, 2, or 3 ebike through the handlebar display. This offers various benefits where you may need to limit your speed and capabilities depending on the where you are riding.
Can I test ride a bike?
We are a direct-to-consumer company both in pricing and strategy. You will generally pay a premium for the ability to test ride through a dealer. However, our bikes have been thoroughly tested by top reviewers such as Electric Bike Review, Electric Bike Report, Cycling Weekly, Clean Technica, Electrek and many others who have published their reviews on YouTube. Additionally, we are now supporting an independent network of owners offering their bikes for demos. Learn more here Locations
What can I expect ordering a bike from Ride1UP?
This article will explain all about what to expect when ordering a bike from us. Ordering With Us
Can I upgrade the battery?
Unfortunately the 14ah battery pack is the largest available that will fit this frame.
Can I switch the handlebars to another model?
No. The variations you see on the site are the only options we have.
Can you ship to _______?
We only ship within the US and Canada. The contiguous United States is FREE. Hawaii and Alaska is $600. Shipping to Canada is $100. We are not responsible for any additional tariffs charged by your local government which often times applied after importing. Unfortunately, we are not able to ship our bikes directly to Europe. You can use a shipping forwarder like ShopUsa.com to reach your country.
Are the bikes water-proof?
The bikes are not water-proof, they are water-resistant. While we do not recommend leaving the bikes out in the rain or riding in the rain or other hazardous conditions due to personal safety, the bikes can handle low pressure exposure to water. Do not submerge in water or expose to pressurized air or water. Storing your ebike in the elements could shorten the lifespan of the electric bike.
The bike is great. It is of high quality, has good power and the battery lasts a long time. I have a Lectric XP 4.0 and they are very similar in quality. There’s a small price difference but I can chock that up to the Lectric having a torque sensor. On the other hand, my son rides the Portola and always beats me up hills and expends less effort 🙂. If I ever replace the XP4 it will probably be with a Portola.
Customer Service is the most important consideration for me when purchasing e-bikes because they rarely come out of the box without issues. Ride1Up provides very responsive CS.
My Portola runs great right out of the box. This is a great buy at sub thousand dollar class e-bikes and I highly recommend this item and company.
6' 160 fits great
Its a really good bike, seat is kinda hard but it get the job done.
I got my Lectric bike XP LITE last year June.i lik e this one better.
I'm 5ft3in my bike is XP LITE at times I have problems getting my leg over the frame. I'm getting old and my body hurts some days. But I love my bike i with i had the bike that your showing now
I love my Portola. The only disappointment is the handlebars. I ordered a touring kit but with the bell, gear gauge, throttle, and speedometer, the mirrors don’t fit on the handle bars. The bar is thinner on the ends but widens toward the middle which means that some of the clamps attaching the accessories don’t fit. I couldn’t install my mirrors far enough to the left or right on the bar to make them useful for seeing behind me. I couldn’t put the right mirror on at all without interfering with the gear shift. I feel like other Ride1Up ebikes wouldn’t have this problem as it looks like the handlebars are one thickness from end to end.
I received my brand new Ride 1 Up Portola today, March 28 2026. Thank you for the really fast shipping from Salt Lake City to Denver.
It arrived safely except for two very minor issues.
The rear fender was scuffed and bent so that it was making a lot of contact with the rear tire. I was able to bend the thin metal supports holding the rear fender enough to get it back to a normal position. There are some scratches on the rear fender. Nothing major, just wanted to let you know in case a better packaging method is possible. Also, the bell is broken. Thank you for replacing the bell under warranty.
I did need to do a slight adjustment to the front brakes as expected.
I also was expecting a set of rear pannier. Maybe they will arrive separately? Yes, they did arrive 5 days later. Thank You!
Thank you for accepting my Colorado Ebike Rebate application!!!
Otherwise, after a really fun first ever Portola ride, all I can say is WOW!!!!!!!!!!
I have been a Lectric XP 3.0 step over owner for the last three years. That ebike has some really good qualities but I’m a 5’11”, 210 lbs, very fit 70 year old guy and that XP 3.0 was so unwieldy, difficult to mount and dismount and weighed more than 70 lbs with the battery installed (not the advertised 62 lbs) that it simply scared me and I rarely rode it. The folding joint always creaked and the seat and handle bars were never comfortable no matter how I adjusted them. I also rode an XP 3.0 step thru a couple of times and still could not get comfortable or felt safe.
I was immediately in heaven comfort wise as soon as I got this Portola’s seat height adjusted. The ride quality and PAS were fantastic, quiet and predictable, not noisy and jerky like the XP 3.0. I felt right at home on the Portola and had no qualms about safety when riding it. I cannot say enough good things about this bike.
I really think more elderly people should do YouTube reviews for your Portola. It is off the charts more suitable for elderly riders with some mobility issues, slight unsteadiness, need a lighter/smaller ebike or have shorter step thru needs due to their body height than many of the ebikes being recommended by reviewers. Those younger 25 to 50 year olds doing Portola, Lectric XP 2.0, 3.0 XP4 XP Lite, Aventon Sinch 2.5 and Velotric Fold 1 Plus reviews ( I have now ridden all of them) are not able to give a true picture of how appropriate the Portola is for the over 60 crowd and how inappropriate some of those other Ebikes are for that age group due to step over height and overall weight. Thank you for making this awesome bike!!!!