In-Store Return and Warranty Policy
Return Policy: Thirty (30) day return policy on our e-bikes. Must be returned to the store. You will receive 100% refund as long as the e-bike is in the condition it was sold to you. Ride1Up, Inc. (“Ride1Up”) reserves the right to make deductions for damage/excessive use. To qualify for a return, the e-bike must […]
National Bike to Work Day Comes to Town in May 2022
If you’ve been working from home over the last 12 months due to the pandemic, you might be looking to make improvements and develop a healthier lifestyle. As the resumption of in-person work gathers pace, you have an opportunity to take those first steps towards living a healthier life. Biking to work is one of […]
Ebike to Work: Returning to the Office 2022
COVID-19 has had a significant impact on the way people travel. On one hand, the pandemic has created several challenges for mass public transport such as trains and buses. On the other hand, cities have come up with strategies to limit car spaces and create more space for people to cycle and walk to promote […]
A Quick Guide on How to Choose Your First eBike
Top considerations to help you choose your first ebike and invest in a healthier, greener way to take long rides, get to work or just around town. People looking to acquire an ebike, you are not alone. In recent years, the ebike industry has been growing at an astonishing rate, making it the fastest-growing section […]
Deals and Discounts
Coupons: Ride1Up does not work with 3rd party coupon sites. To stay up-to-date on deals and discounts, sign up for our mailing list below and we will send you a $40 coupon for your ebike purchase just for signing up! Additionally, check out our sales and promotions page to see the latest Ride1Up discounts on […]
Model Comparison
Model Roadster V2 Roadster V2 – Gravel Core-5 Turris Cafe Cruiser 700 Series LMT’D Prodigy Prodigy XC Use Case Urban Commuting – Asphalt, Pavement Off Road – Rugged Mixed Terrain Urban Commuting – Variable Smooth Terrain Urban Commuting – Variable Terrain Leisure Commuting – Variable Terrain Urban Commuting – Variable Smooth Terrain Urban Commuting – […]
Test Rides
Our platform for offering and finding independent test rides is now available! With this program you can now earn commission for sharing your bike with newcomers and curious buyers near you. As a potential buyer, you can utilize this independent network to test a new model in your area. Here are some key features of […]
Frames, ST vs XR: What’s the difference?
We live in a consumer’s market, with a myriad of choice for anyone’s needs, it can be a dream to find your perfect electric bike. For others, too many options can be a nightmare! I’ve received so many testimonials from excited but exhausted customers who have spent years (literally) researching the market and waiting for […]
Finding your perfect eBike is hard, we just made it easier!
Finding the right eBike for your unique needs can certainly seem like a daunting task. Getting bogged down by research and specs can feel overwhelming sometimes, so we have made it that much easier with this quick guide for all our models – their pros and cons, best usage and pricing guide. Our team here […]
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Service & Support
Seasoned Bike Mechanics Offer Expert Technical Support and Friendly Customer Service.
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Every Ride1Up ebike Comes With a Warranty Against Manufacturing Defects. *Terms Apply
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We're Confident That You'll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. *Terms and Model Exclusions Apply
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On All Bikes to Contiguous 48 States. $100 Direct Shipping to Canada. Exclusions Apply.
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