500 Series

(272 customer reviews)

Configure

STSTXRXR
BlackBlackBlackGoldGoldGold
NoneNoneRack and FendersRack and Fenders
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Speed

Speed

Class 3 electric bike, with 28mph pedal assist and 20mph throttle

Motor

Motor

Powerful 800w (peak) 500W (sustained) geared motor with 56nm torque

Range

Range

25-45 miles depending on rider weight, terrain, incline, and riding style

Frame

Frame

Lightweight 6061 Alloy Frame with internal protected & locked electronics

Comfort

Comfort

Frame geometry & components built for "the most comfortable ride ever"

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FINANCING
AVAILABLE

0% APR financing available. Make easy monthly payments over 3, 12, or 18 months*

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SERVICE
& SUPPORT

Expert technical support and friendly customer service

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1-YEAR
WARRANTY

Every bike comes with a warranty against manufacturing defects

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30 DAY
TRIAL

If you’re not thrilled, send it back for a full refund

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FREE
SHIPPING

On all bikes to contiguous 48 states. $100 to Canada and Mexico

COMPONENTS

Motor
Motor
48V Geared Hub Shengyi Motor, 28mph assist
Motor
Battery
48V 13AH Reention Dorado ID Plus, Smart BMS
Motor
Display
KD21C Adjustable Speed LCD
Motor
PAS Sensor
12 Magnet Sensitive Cadence sensor
Motor
Throttle
Left Side Thumb Throttle
Motor
Brakes
Tektro Aries Mechanical Disc with Electronic Motor Shutoff
Motor
Front Hub
Joy tech 115mm
Motor
Tires
Kenda Kwick Seven.5 27.5"x2.2" (650b)
Motor
Saddle
Selle Royal Freeway Plush Comfort
Motor
Seat Post
27.2mm * 350mm Adjustable Angle Seat Post
Motor
XR Stem
PROMAX MA-45 1 1/8” Fork, 90MM 10° ext, 25.4mm Bar Clamp
Motor
ST Stem
PROMAX Adjustable 0-60° 80mm 31.8mm Bar Clamp
Motor
Fork
Suntour XCT Coil Spring 100mm Travel
Motor
Gearing
44T Chainring 11-30T Shimano Cassette
Motor
Shifters
Shimano Acera Rapid-Fire
Motor
Derailleur
Shimano Acera RD-M3000
Motor
Cassette
Shimano 8-Speed
Motor
Spokes
Black Steel, black 12G Rear, 13G Front
Motor
Pedals
Wellgo Full Alloy Platform
Motor
Kickstand
Adjustable Arm Chainstay Mounted

DIMENSIONS AND SIZING

  • Bike weight (without rack and fenders) 55 lbs
  • Weight capacity 275 lbs
  • Seat tube 19"
  • Minimum seat height (top of seat to ground) 32"
  • Maximum seat height (top of seat to ground) 40"
  • Wheel base 43”
  • Total length 71”
    • XR Frame Dimensions:
    • Height range 5'5"-6'4"
    • Stand-over height 28.5"
    • Handlebar reach 24"
    • Handlebar height 42"
    • ST Frame Dimensions:
    • Height Range 5'1"-6-2"
    • Stand-over height 15"
    • Handlebar Reach 18"
    • Handlebar height 40"

WHAT'S INCLUDED

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Integrated LED headlight, operated from the display

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48V2A charger and cable with full charge automatic shutoff

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LCD digital display with odometer and customizable levels of pedal assist

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All-Terrain eBike tires featuring K-Shield protection for puncture resistance

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Two keys for the removable integrated battery system

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Heavy duty adjustable arm kickstand to support the extra weight of an eBike

Shipping Information

*Increased shipping demand nationwide has caused delays in tracking updates from Fedex and delays in shipping hubs. Shipping estimates are slightly delayed beyond the normal timelines.
Delivery time is dependent on your distance from Nevada (our warehouse location). We typically deliver in 2-3 days within the west coast and, or 4-7 days for the east coast.

Bike will arrive 85% assembled (electronics are pre-assembled). An assembly video is located on our support page. Front fork, front tire, seat, pedals, rack and fenders and crank arm need to be installed. Installation can be completed in 1-2 hours. However, it is recommended to use a bike mechanic when possible to check the bike prior to riding. Damages resulting from improper assembly are not covered by the warranty.

Package Size is 52″x30″x8″ and just under 70lbs

FAQ'S

We are a direct-to-consumer company both in pricing and strategy. You will generally pay a premium for the ability to test ride. Due to our direct to consumer pricing strategy, we do not have nationwide dealer partnerships. There are some very helpful videos on YouTube reviewing the bike and detailing a closer look.

Upgraded batteries are available, but ONLY as a separate purchase.

This article will explain all about what to expect when ordering a bike from us. Ordering With Us

We only ship within North America. The Continental United States is FREE. Hawaii and Alaska is $190. Shipping to Mexico and Canada is $100. We are not responsible for any additional tariffs charged by your local government which often times applied after importing. Unfortunately, we are not able to ship our bikes directly to Europe. You can use a shipping forwarder like ShopUsa.com to reach your country.

No. The variations you see on the site are the only options we have.

The bikes are not water-proof, they are water-resistant, rated IP-65. While we do not recommend leaving the bikes out in the rain or riding in the rain or other hazardous conditions due to personal safety, the bikes can handle water exposure.

We made gearing changes to our newest models and all models (except our Roadster v2) are capable of 28mph pedal assist speeds.

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272 reviews for 500 Series

  1. Bruce (verified owner)

    Overall a great e-bike, would have given 5 stars except for an issue in packaging and a missing rear reflector.
    First, it arrived with tires deflated and twist ties holding everything in place… Front tire was *badly* crimped by two separate twist ties and I’m sure it will fail prematurely. I asked for them to send me a replacement tire and asked that they change their packing method but got no indication this information was passed up the chain and ended up getting $30 towards a replacement (covers a bit more than half the same tire price).
    Second, while I really like the front LED light, I don’t understand how anyone can sell any bicycle without even a rear reflector let alone light since the bike already has switching and power to have the light. I attached my own LED rear light/reflector but have to turn on/off separately and replace batteries so a clumsy solution at best.
    The bike arrived in largely good condition apart from the front tire crimping (but it did inflate). Easy enough to assemble, and really enjoyed the power/sturdiness though this is compared to several mid-$100 range regular mountain bikes and a 10 year old $300 e-Zip e-Bike so pretty much expected. Range is decent and tire size is a good compromise for street and mid-level trail running. Front suspension works well. Brakes are solid. Gearing has been fair-to-poor as it seems to get out of proper alignment frequently resulting in being inbetween some of the gears at low or high end much of the time, but with e-assist I can just skip those 2-3 gears well enough. Typical lag with pedal assist and lack of fine grained control by throttle put it in a tough spot for steep technical climbs where you might have to stop at some point mid climb but this is expected of most low-to-mid-level e-bikes that don’t have full pedal-torque sensors to control assist.

    Another comment for most e-bikes is that perhaps a (mechanical or control panel configurable) throttle disable feature would be ideal for new riders. An older friend really wanted to try my ride1up 500 and I repeatedly told her NOT to touch the throttle and left it at assist level 2; she did fine for a while then forgot about the throttle while walking the bike back to the garage and twisted it dragging her and the bike to the ground, smashing the side of her face and causing pain in her teeth for months. If I had a do-over I would have put duck tape all over the throttle so she couldn’t engage it.

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  2. Keith W. (verified owner)

    The bike has been great! I bought it as a Xmas present and my wife loves it. The power settings are a nice way to set it and forget it. My only complaint is that one of the bracket screws was stripped… if you could include a couple of extras in the package that would be helpful for others if they had a similar problem.
    Cheer!

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  3. Patrick K. (verified owner)

    This is a great bike. Love the slim profile and light weight.

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  4. Vicki (verified owner)

    Love it!

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  5. James K. (verified owner)

    Love the bike. Had it in the dirt up at the local park and it does very well on the groomed trails. Everyone I show it to is impressed, especially when I tell them the price. Would do it again.

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