UC PROGRAM

Welcome to Ride1Up UC Program!

On this page you will find all of the available ebikes with special discount pricing under our UC program.

Please note that you must be signed in in order to purchase an ebike using the special pricing. UC pricing will be marked in red.

Privacy Policy

KEVIN’S CREATIONS LLC (DBA RIDE 1UP) Privacy Policy

EFFECTIVE DATE: May 31, 2018

Kevin’s Creations LLC (dba “RIDE 1UP”) (hereinafter referred to as “RIDE 1UP”) is committed to the protection of your personal information. We are also committed to allowing you to choose how RIDE 1UP discloses and uses your personal information. Please read this policy before visiting the RIDE 1UP Website or before providing any personal information to RIDE 1UP.

What Information Do We Collect?

Collecting Information

In general, you may visit our website without telling us who you are or revealing any information about yourself. RIDE 1UP does collect the IP addresses and domain names of visitors for site administration purposes, such as to analyze this data for trends and statistics. No personal information is obtained through an IP address, but the patterns of usage may be tracked and monitored. We may share statistical or aggregated non-personal information about our users with advertisers, business partners, sponsors and other third parties. This data is used to customize our website content and advertising to deliver a better experience to our users. Please see the section below on cookies for more information.

While some of the information collected is required for business engagement and order fulfillment purposes, other information is voluntarily given by the individual, and may include personal information. The type of personal information that RIDE 1UP may collect could include, but not limited to, the following:

  • Your name, address, phone number, and email contact information
  • Your payment and credit card information

How Do We Use Your Information?

Use of Personal Information

Unless otherwise stated, personal information provided by users will be used for business and order fulfillment purposes only by RIDE 1UP.

RIDE 1UP collects personal information for the following purposes:

  • To advise you of RIDE 1UP products and services;
  • To fulfill product or service orders made by you;
  • To communicate with you and to respond to questions that you have raised with us;
  • To administer the RIDE 1UP website;
  • To prevent and detect fraud, and to promote safety and security; and
  • To protect and enforce our legal rights.

RIDE 1UP reserves the right to disclose and/or transfer personal information to a third party, if RIDE 1UP has reason to believe that disclosing personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other website users or anyone else who could be harmed by such activities. Additionally, RIDE 1UP may disclose personal information in response to a subpoena, warrant or other court order, or when we believe in good faith that a law, regulation, subpoena, warrant or other court order requires it – or authorizes us to do so – or to respond to an emergency situation.

RIDE 1UP reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of RIDE 1UP, or of any of the business of RIDE 1UP, in order for you to continue to receive the same products and services from the third party.

What If I Want to Remove, Correct or Update My Personal Information?

Removing, Correcting or Updating Personal Information

If you change your mind on how RIDE 1UP discloses or uses your information, or wish to access, correct or update personal information (such as your address), we will endeavor to correct, update or remove the personal data you give us. You may correct or update personal information by e mailing us at support@ride1up.com.

What About Links RIDE 1UP Might Have With Other Websites?

Links to Other Websites

RIDE 1UP’s website may contain links to other websites. These sites are not controlled by RIDE 1UP and RIDE 1UP is not responsible for any content contained on any such website. We are not responsible for the privacy practices employed by other sites, and the privacy practices employed by such sites may not be the same as RIDE 1UP’s practices. As with our website, you should become familiar with any external party’s privacy policy before visiting and/or providing any personal information through any such site.

Does RIDE 1UP Use Cookies As Part Of Its Website?

Cookies

RIDE 1UP uses cookies to manage our website and email programs. We do not use cookies to collect or store personal information. A cookie is a small file placed on your computer when you visit a website. Cookies are used to store non-personal information to manage your website experience such as your type of web browser. A cookie can also store preference information to customize your website experience.

Cookies help us understand how consumers use our websites and e mails so we can design better services in the future.

Web browsers can be adjusted to disable cookies. However, RIDE 1UP may not be able to provide you with all the service or functionality you require on the RIDE 1UP website if you choose to disable cookies.

You may also remove cookies from your browser. Please refer to your browser’s help menu for instructions.

How Can I Contact RIDE 1UP About Its Privacy Policy?

Contacting RIDE 1UP with Questions, Concerns or Complaints

Should you have any questions, concerns or a complaint about this Privacy Policy, please contact RIDE 1UP at www.ride1up.com, or support@ride1up.com

You are entitled to make an anonymous complaint or inquiry in relation to this Privacy Policy or your privacy rights; however, we may require you to identify yourself if required by law or it is impracticable for us to deal with your matter otherwise.

We will acknowledge receipt of any complaint within five business days and will endeavor to provide you with a written response within 30 days of receipt of your complaint. There may be instances where this is not possible due to the contents of the complaint. In such circumstances, we will respond to your complaint in a reasonable and practical time.

Are There Any Other RIDE 1UP Website Policies?

RIDE 1UP Website Terms of Use and Sale, and Shipping/Refund policy

Please refer to RIDE 1UP’s Terms of Use and Sale on all issues related to accessing, using, and purchasing products and services through the RIDE 1UP Website.  Please also refer to RIDE 1UP’s Shipping/Refund Policy for details on how RIDE 1UP ships products to you, and how RIDE 1UP addresses product returns and refunds.

Any Other Legal Stuff I Should Be Aware Of?

Disclaimers

THIS WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND RIDE 1UP EXCLUDES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. THE FUNCTIONS EMBODIED ON, OR IN THE MATERIALS OF, THIS WEBSITE ARE NOT WARRANTED TO BE UNINTERRUPTED OR WITHOUT ERROR. YOU, NOT RIDE 1UP, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION DUE TO YOUR USE OF THIS WEBSITE.

Except as specifically stated in this Policy, or elsewhere on this website, or as otherwise required by applicable law, neither RIDE 1UP nor its directors, employees, content providers, affiliates or other representatives will be liable for damages of any kind (including, without limitation, lost profits, direct, indirect, compensatory, consequential, exemplary, special, incidental or punitive damages) arising out of your use of, inability to use, or the performance of this website or its content, whether or not we have been advised of the possibility of such damages.

RIDE 1UP uses reasonable efforts to ensure the accuracy, correctness and reliability of the content, but we make no representations or warranties as to the content’s accuracy, correctness or reliability.

Some US states and foreign countries do not permit the exclusion or limitation of implied warranties or liability for certain categories of damages. Therefore, some or all of the limitations above may not apply to you to the extent they are prohibited or superseded by state or national provisions.

Any material changes to the Privacy Policy will be posted on this page.

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Service & Support

Seasoned Bike Mechanics Offer Expert Technical Support and Friendly Customer Service.

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1-Year Warranty*

Every Ride1Up ebike Comes With a Warranty Against Manufacturing Defects. *Terms Apply

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30-Day Returns*

We're Confident That You'll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. *Terms and Model Exclusions Apply

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Free Shipping

On All Bikes to Contiguous 48 States. $100 Direct Shipping to Canada. Exclusions Apply.

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