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Excellent4.7 Based on 802 reviews from review us onNancy StaycerNancy Staycer ★★★★★ I'll start with sharing my biggest satisfaction with Ride1Up is their customer service, Brad in Texas and Zac in San Diego were so patient and so helpful in the process. I don't want to say anything negative about the bike I purchased, 700 Series ST, it just wasn't for me. Something about it didn't "feel" right. That is where the customer service came in. They were so patient, fair and helpful. After a few mechanical adjustments which didn't satisfy me, I asked to exchange the bike. I am grateful to live in San Diego where Ride1Up has a store so I'm assuming it made this process a lot easier. In the end I am thrilled with my Turris XR, it "feels" great. Thanks Ride1Up for everything.JP RicherJP Richer ★★★☆☆ I like very much the bike, but it stopped working after 12 months only, and there is no way to repair it easily. Bottom line, I can't use it anymore and the local bike shop doesn't want to touch it.Dustin OlsenDustin Olsen ★★★★★ Without a doubt this bike is amazing. it looks great. nobody can tell its electric unless they know what they actually look like. Love the way it doesnt have a big bulky battery. I just got mine yesterday and i feel like i bought a new corvette. Ive been riding my bike for 15 years. i do not drive. i am 37 years old. But seriously this bike is ridiculous. it is so nice i am so grateful someone finally made the tesla of electric bikes. This thing is way way way nicer and better than i expected. I never rode an electric bike untill yesterday and i love it. Plus the 1up is a mario thing and i love video games so everything about this was perfect. I hope this company keeps doing what they are and i hope they succeed. Please dont ever change who you are.Kyle EichenbergerKyle Eichenberger ★★★★★ Great ! Excellent product and Great Customer service ! I ordered my Ride1UP LMT'D a few months ago and built the bike myself at home with no complications. I am not a certified bike mechanic but the process was very simple and all clearly laid out in the provided videos. I brought the finished build to my local bicycle shop for road safety certification and was informed that the brake rotors were bent. I contacted Ride1UP and they immediately sent replacement rotors with the promise of covering the cost of labor for the work required. I am beyond ecstatic with the quality of service I have received. My new Ebike rides like a dream and I could not be happier ! THANK YOU ! Ride1UPJohn LynchJohn Lynch ★★★★★ Zac and Rudy are great to work with and very helpful in keeping my beloved 700 on the road.K DK D ★★★★☆ I received a damaged 700 Series Bike. I have pictures of the not-quite-sealed box, the already opened seat bag, and partially assembled frame, yet they responded that they “never” send out used products. Poor product delivery and poor customer service!INITIAL UPDATE: I spoke again with the customer service from Ride1Up. After sharing photos of the clearly previously opened box, they claimed I could return the bike but at my expense per their return policy. This is another example of their abysmal customer service. Why should a consumer receive a pre-opened, not-just-damaged during shipping product (per the clear evidence provided) and have to PAY to return the product? Please be VERY CAUTIOUS before buying any bikes from this company.FINAL UPDATE: Finally, after several calls and email exchanges, a customer service representative worked with me to resolve the issues in a relatively timely manner. I wish I had not gone through so many steps to reach an acceptable resolution. Nevertheless, I am grateful for the support I received.Response from the ownerWe are very sorry if your bike arrived with any damage. Please ask for a manager to review your support request. We do not ship any used bikes, as those are sold locally at our San Diego location. All bikes are assembled prior to being partially disassembled and packed for shipping. Of course boxes may be damaged in transit when ordering online direct to your door, but we are here to help. Muzhou LuMuzhou Lu ★★★★★ I've owned a 700 ST for almost 3 years now. I commute 50-60 miles every week on it. Every component on the bike has held up. Only thing I had to replace was the break pads and break fluid flush.I would love to see a bakfiet style cargo bike in the future to upgrade to.Glenn HavensGlenn Havens ★★★★★ Went with Ride1Up on the recommendation of a friend who owns 3 and said they are good ebikes with great customer support and include Features and components of other higher priced bikes. Couldn’t decide between the Cafe Cruiser and the Rift but considering my location (North East ) went with the Rift to get the most out of the seasons. Great communication through the sales process. Bike arrived with a small shipping issue that Brad at Ride1Up took care immediately. I’m having a great time learning how to ride and accessorize my new ebike. It’s a nice looking machine and gets compliments wherever I go.AndrewAndrew ★★★★★ I purchased a Gravel Roadster V2 this August, and to my excitement it shipped/arrived very quickly. The bike was packaged very well, came with all the tools to assemble, and it took minimal effort to assemble on my own. Unfortunately there was something a little off with the brake rotors (nothing related to safety) and despite some effort on my part to rectify the issue, I succumbed to reaching out to customer support....for support ;-) After including a video of the issue, and giving clear description of what I was experiencing, I got a very helpful reply from 'Benito - in Texas' who expertly addressed the issue in a very supportive and understanding manner. I very much appreciate how I was treated by Benito and it gives me a lot of faith in how Ride1UP actually cares about us as customers and partners with us for the best possible experience. So thank you Ride1UP, and thank you Benito! Now on to enjoying my bike...js_loader

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home-top-products-svg Electric Bike FAQ's

How Long Do EBike Batteries Last?

EBikes come with a range of battery sizes, accessories, and warranty periods, and the life span of the battery will vary with how often you ride, your charging habits, and the maintenance you invest in your new bike.

Typically, ebike batteries will last up to about five years if you store your bike in dry conditions, keep the charging ports clean, and avoid discharging the bike completely. Consistently allowing your bike battery to fully discharge will increase the risk of cell degradation and needing to replace the battery for your eBike much sooner!

How Far Can an Electric Bike Go?

The distance an electric bike covers depend on several factors. The main element is the size of the bike battery. After battery capacity, external factors impact the range of an electric bike. Some of these factors include rider weight, terrain, temperature, use of accessories, type, and pressure of tires, use of gearing, inclines, and the level of motor assistance/throttle used during your bike ride,

The range of our top-quality electric bicycles will vary from model to model. Electric bicycles with larger batteries such as the Cafe Cruiser can provide up to fifty miles of range, giving you plenty of capacity for a two-way commute or a weekend bike ride!

Do You Need a License for an Electric Bike?

An electric bike doesn’t usually need a license to ride, and no specific federal laws cover licensing requirements for eBikes. However, state regulations vary, so the best advice is to check out your local DMV site and double-check the licensing requirements in your region before you shop for an electric bike.

Most eBikes do not require insurance, tax, licensing, or registration, but more powerful eBikes might have varying requirements. It’s also worth considering where you plan to ride eBikes because local regulations for a bike driven on the streets can differ.

How Fast Can an EBike Go?

The speed of an eBike depends a lot on the size of the motor on the eBike you decide to purchase. The components built into an eBike monitor speed and stop providing electric assistance when you reach a speed threshold, helping you ride your eBike safely without compromising efficiency. Most ebikes go up to 20 mph and 28 mph on motor assistance.

The majority of Ride1Up’s Class 3 electric bikes are rated to go 28 mph on pedal assist.

Are EBikes Good for Losing Weight?

Yes! The motor on an ebike may make bicycling easier but at the end of the day, you are still staying active and moving your body during your bike ride. Studies show that riding eBikes can support a healthier lifestyle, improving cardio conditioning and brain function. While you have a handy motor to help you out of sticky spots (or steep hills), pedaling an electric bicycle burns around 444 calories an hour–that’s only 20% lower than a conventional bike!

Do Electric Bikes Have Gears?

Yes, eBikes in today’s market offer a variety of multi and single-geared drivetrains. Most common eBike drivetrains come with seven, eight, or nine gears but can go higher on more expensive models.

The accessories and gears on our eBikes vary from model to model to provide riders with options to find the most suitable and comfortable eBikes for their needs. Be sure to compare electric bike models to find the best option for your needs.

Can You Ride Electric Bikes in the Rain?

All our electric bikes are engineered with exceptional quality components, offer unbeatable accessories, and warranty options, and are IP-65-rated water-resistant. This rating means the electric bike is protected from low-pressure water from any direction.

While we do not recommend leaving the e-bikes out in the rain or riding in hazardous conditions due to personal safety, our eBikes can be ridden in the rain and handle water exposure. Just as with any electrical device, keeping the bike dry and protected from the elements will increase the lifespan of the bike.

What Is the Best Electric Bike Out Right Now?

Choosing a high-quality bike can make your daily travel quicker, cheaper, and healthier–but picking the right electric bike is very much a personal choice, depending on a whole host of factors.

For example, you’ll need to consider your budget, the frame style, size, and color you want, and whether you’re after an urban bike, a casual electric bike for occasional trips, or a more powerful bike to tackle tough hills.

Our Core-5 model is an exceptional value e-bike for first-time riders, and the 700 Series is a top-of-the-range model loaded with features for advanced performance. However, we’d recommend considering what you want to prioritize rather than suggesting that one specific model is the best option for every electric bike rider.

Which Cheap Electric Bike Is Best?

All Ride1Up e-bikes offer seriously competitive value, and we’d be reluctant to suggest that the cheapest electric bikes have the level of functionality, comfort, and aesthetic appeal we believe are important to your bike riding experience. Very cheap e-bikes have reduced power, performance, and longevity and don’t make the cut when it comes to balancing value against quality.

Our advice is to invest in an electric bike designed to withstand the rigors of the road, with each model developed with precision detail to provide the highest possible performance without costing a fortune. When you shop for bikes, you will want to consider price, accessories, warranty policies, customer support, and service options. Test riding various bikes can also be a valuable step to compare different bike options and find the one that best fits your needs.

Is There a Speed Limit on an Electric Bike?

Ride1Up specializes in Class 3 electric bikes–these bikes can reach speeds of up to around twenty-eight MPH and comply with the U.S. federal classification system. Top speeds vary with bike rider weights, terrain, and whether you’re using throttle only or pedal assist. You can find more information about maximum assisted speeds in our product specs and accessories, including advice about adjusting the settings in your bike display in our support platform.

It remains essential to observe local speed limits because not every state has adopted the same classification system. There may be different speed limits for cycle lanes and travel routes that permit electric bikes.

What Are the Three Types of E-Bikes?

Electric bikes are classified as Class 1, 2, or 3 based on the operation of the motor. As a quick summary of the bike classifications:

Class 1 e-bikes have an upper-speed limit of twenty MPH, with a pedal assist-only electric motor.
Class 2 models incorporate throttles, where the motor stops assisting the rider when the bike reaches twenty MPH.
Class 3 electric bikes have a motor, pedal assist, and a maximum speed of approximately twenty-eight MPH.

However, Ride1Up has incorporated a 20 PMH throttle into most of their class 3 bikes too.

How Far Can You Ride an E-Bike Without Pedaling?

Like all things e-bikes, the range is impacted by variables such as whether you’re riding uphill or downhill, the bike motor and battery size, tire spec and condition, and even the strength of the wind!

It’s also worth noting that a bike is designed for pedaling rather than operating like a moped or electric motorbike, which runs solely on the motor. You wouldn’t expect to sit stationary on the bike without pedaling at all, but you can cruise downhill without much pedal power.

You’ll find ranges for each model on our electric bike product page, from twenty to thirty miles on the Roadster V2 to thirty to fifty miles on the LMT’D, Prodigy, 700 Series, and Cafe Cruiser.


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Every Ride1Up ebike Comes With a Warranty Against Manufacturing Defects. *Terms Apply

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We're Confident That You'll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. *Terms and Model Exclusions Apply

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