Prodigy

Brose mid-drive motor ebike

(94 customer reviews)

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Speed

Speed

Class 3 electric bike, with 28mph pedal assist

Motor

Motor

Brose TF Sprinter German made mid-drive motor with 90nm torque

Range

Range

30-50 miles depending on rider weight, terrain, incline, level of assist, etc.

Frame

Frame

Lightweight Alloy Frame with internal protected & locked electronics

Comfort

Comfort

Frame geometry & components built for "the most comfortable ride ever"

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Service & Support

Seasoned Bike Mechanics Offer Expert Technical Support and Friendly Customer Service.

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1-Year Warranty*

Every Ride1UP eBike Comes With a Warranty Against Manufacturing Defects. *Terms Apply

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30-Day Returns*

We’re Confident That You’ll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. *Terms Apply

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Free Shipping

On All Bikes to Contiguous 48 States. $100 Direct Shipping to Canada. Exclusions Apply.

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COMPONENTS

Motor
Motor
Brose TF Sprinter German made mid-drive motor with 90nm torque
Motor
Battery
36V14ah Phylion BN21, Samsung Cells, Smart BMS
Motor
Controller
Brose Frame integrated Controller
Motor
Display
Brose Display Allround, 1.5" Color
Motor
PAS Sensor
Brose Integrated Torque Sensor
Motor
Brakes
Tektro HD-M275 180mm Hydraulic
Motor
Tires: XR & ST
Maxxis Refuse 27.5”x2.0”
Motor
Tires: XC
Maxxis Forekaster 27.5"x2.4"
Motor
Handlebars
ST & XR Frame: No Rise, 23° Sweep 31.8mm Ergonomic Bars
Motor
Handlebars
MTB: 20mm Rise, 0° Sweep 31.8mm Bars
Motor
Grips
Velo Locking Rubber Ergonomic Grips
Motor
Shifters
Shimano 9-Speed Trigger Shifter, Electric Shift Assist Sensor
Motor
Gearing: XR & ST
46T Prowheel Alloy Chainring
Motor
Gearing: XC
42T Narrow-Wide Alloy Chainring
Motor
Cassette
Shimano 11-34T
Motor
Derailleur
Shimano Alivio RD M4000
Motor
Chain
KMC e9 EPT, Mid-drive Chain
Motor
Spokes
Black Stainless Steel, 13G
Motor
Saddle XT & ST
Selle Royal Viento
Motor
Saddle XC
Selle Royal SRX
Motor
Fork: XR & ST
Hydroformed 6061 Aluminum
Motor
Fork: XC
120mm Travel, 32mm Stanchion diameter, Air Suspension, Hydraulic Lockout
Motor
Seat Post
Uno SP-719 350mm x 31.6mm Dual Bolt
Motor
Stem: XR & ST
Wake, Smooth Alloy 0° 80mm 31.8mm Bar Clamp
Motor
Stem: XC
Wake, Smooth Alloy 10° 50mm 31.8mm Bar Clamp
Motor
Headlight (all models)
Buchel Shiny 80, Ultra-bright 80 lux headlight
Motor
Taillight: XR & ST
Custom Rack Integrated
Motor
Rack: XR & ST
Custom 40lbs Cargo Rack
Motor
Additional
Water Bottle Bosses and Chainstay Guard

DIMENSIONS AND SIZING

  • Bike weight (without rack and fenders) 50 lbs
  • Weight Capacity 300 lbs
  • Seat Tube 19"
  • Minimum seat height (top of seat to ground) 32"
  • Maximum seat height (top of seat to ground) 40"
  • Handlebar height 42"
  • Wheel base 43”
  • Total length 71”
    • XR Frame Dimensions:
    • Height range 5'6"-6'4"
    • Stand-over height 29”
    • Handlebar reach 20"
    • ST Frame Dimensions:
    • Height range 5'1"-6'3"
    • Stand-over height 18"
    • Handlebar reach 20"
    • XC Frame Dimensions:
    • Height range 5'6"-6'4"
    • Stand-over height 29”
    • Handlebar reach 20"

WHAT'S INCLUDED

number

Integrated Headlight and Taillight* (on XR and ST). Super Bright 80 Lux with Daytime Operating Safety Lighting Features.

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36V Two Amp Charger and Cable with Auto Shut-Off. LED Indicator Feature Provides Realtime Charging Status.

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Handlebar Mounted 1.5" LCD TFT display. 4 levels of Pedal Assist (PAS) and Advanced Metrics.

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Maxxis Refuse eBike Touring Tires. High Performing and Reliable - Perfect for Commuting and Variable Terrain.

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Two Keys for the Removable Integrated Battery System. Theft Protection Design - Battery Anxiety Begone!

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Heavy Duty Adjustable Chainstay Kickstand. High Load Capacity for Extra Support and Stability.

Shipping Information

Bikes in stock ship in under 24 hours. Email tracking provides transit and delivery estimates once shipped.

Package Size is 52″x30″x8″ and just under 75lbs. Bike will arrive 85% assembled (electronics are pre-assembled).

FAQ'S

We are a direct-to-consumer company both in pricing and strategy. You will generally pay a premium for the ability to test ride through a dealer. However, our bikes have been thoroughly tested by top reviewers such as Electric Bike Review, Electric Bike Report, Cycling Weekly, Clean Technica, Electrek and many others who have published their reviews on YouTube. Additionally, we are now supporting an independent network of owners offering their bikes for demos. Learn more here Locations

This article will explain all about what to expect when ordering a bike from us. Ordering With Us

Unfortunately the 14ah battery pack is the largest available that will fit this frame.

No. The variations you see on the site are the only options we have.

We only ship within North America. The Continental United States is FREE. Shipping to Hawaii is $600 and shipping to Canada is $400. We are not responsible for any additional tariffs charged by your local government which often times applied after importing. Unfortunately, we are not able to ship our bikes directly to Europe or Alaska at this time. You can use a shipping forwarder like ShopUsa.com to reach your country.

The bikes are not water-proof, they are water-resistant, rated IP-65. While we do not recommend leaving the bikes out in the rain or riding in the rain or other hazardous conditions due to personal safety, the bikes can handle water exposure.

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94 reviews for Prodigy

4.7
Based on 94 reviews

Customer Images

Image #1 from Chip
Image #2 from Mike G.
Image #3 from Mike G.
Image #4 from Mike G.
Image #5 from Michael
Image #1 from Chip

Chip

Just took delivery of the Prodigy and the mid-drive motor is excellent. Coming from a hub driven e-bike its so much smoother and feels like gliding. The bike is more maneuverable and the torque is ample for hills in my area. I did upgrade the tires to smoother rolling hybrid ones and added end-bars for convenience. Looking forward to more rides!

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Image #2 from Mike G.

Mike G.

I bought the XC and love the smoothness and torque of the drive unit. The area I live in ranges in elevation from nearly sea level to 500' and I appreciate the 90 Nm of torque from the Brose TF-sprinter drive unit to flatten the hills. It doesn't hurt that it is a class 3 e-bike meaning it will provide assist up to 28 mph/45 kph. Or if you are willing to ride in the lowest power level, it will go 80 miles on a charge. I've customized my XC by adding fenders and a bike powered taillight. I partially disassembled the battery connection in the bottom tube to run the taillight power internally through the frame. I'm contemplating converting the rear hub and derailleur to a Kindernay VII internal hub in the future which would provide both additional low-end and high-end gear range while improving maintainability with reduced chain wear. Fender parts: SKS Bluemels STYLE Bicycle Fender Set - 27.5-29" Wheels SKS Fork Adapter for Suntour/Rockshox Straight Busch and Muller Secula Plus (eBike version - DC 6v)

(1) (0)
Image #3 from Mike G.

Mike G.

I bought the XC and love the smoothness and torque of the drive unit. The area I live in ranges in elevation from nearly sea level to 500' and I appreciate the 90 Nm of torque from the Brose TF-sprinter drive unit to flatten the hills. It doesn't hurt that it is a class 3 e-bike meaning it will provide assist up to 28 mph/45 kph. Or if you are willing to ride in the lowest power level, it will go 80 miles on a charge. I've customized my XC by adding fenders and a bike powered taillight. I partially disassembled the battery connection in the bottom tube to run the taillight power internally through the frame. I'm contemplating converting the rear hub and derailleur to a Kindernay VII internal hub in the future which would provide both additional low-end and high-end gear range while improving maintainability with reduced chain wear. Fender parts: SKS Bluemels STYLE Bicycle Fender Set - 27.5-29" Wheels SKS Fork Adapter for Suntour/Rockshox Straight Busch and Muller Secula Plus (eBike version - DC 6v)

(1) (0)
Image #4 from Mike G.

Mike G.

I bought the XC and love the smoothness and torque of the drive unit. The area I live in ranges in elevation from nearly sea level to 500' and I appreciate the 90 Nm of torque from the Brose TF-sprinter drive unit to flatten the hills. It doesn't hurt that it is a class 3 e-bike meaning it will provide assist up to 28 mph/45 kph. Or if you are willing to ride in the lowest power level, it will go 80 miles on a charge. I've customized my XC by adding fenders and a bike powered taillight. I partially disassembled the battery connection in the bottom tube to run the taillight power internally through the frame. I'm contemplating converting the rear hub and derailleur to a Kindernay VII internal hub in the future which would provide both additional low-end and high-end gear range while improving maintainability with reduced chain wear. Fender parts: SKS Bluemels STYLE Bicycle Fender Set - 27.5-29" Wheels SKS Fork Adapter for Suntour/Rockshox Straight Busch and Muller Secula Plus (eBike version - DC 6v)

(1) (0)
Image #5 from Michael

Michael

I've had my XC only for a couple of days, but I'm definitely in love :). I've owned a 500 XR for a while and like it enough, especially on paved, relativelt flat roads, but I have a fabulous very steep and partly rocky fire road near my house, and the 500 could not do it (or I could not on it). The Prodigy climbs up there perfectly in first and secong gear. What fun!

(3) (0)
Image #6 from Michael

Michael

I've had my XC only for a couple of days, but I'm definitely in love :). I've owned a 500 XR for a while and like it enough, especially on paved, relativelt flat roads, but I have a fabulous very steep and partly rocky fire road near my house, and the 500 could not do it (or I could not on it). The Prodigy climbs up there perfectly in first and secong gear. What fun!

(3) (0)
Image #7 from Nemanja P.

Nemanja P.

I've been researching for months looking for the best fit for me and at the end decided to get Prodigy XC. This is my first e bike and I have to say that I'm thrilled with it. It was delivered within a week since I bought it. Unpacking and assembly was simple enough. I live in NYC and so far I only used it for commute. I normally ride on tour (2/4) but I also use sport (3/4) level of support on bigger incline and with that being said battery range is arround 45 miles per charging. Can't wait to try it off road. The only thing I would change is the seat. Being a mountain bike, I wasn't expecting it to be the most comfortable one to begin with. All in all, I'm really happy I chose this bike and I'm looking forward to new adventures.

(1) (0)
Image #8 from Nemanja P.

Nemanja P.

I've been researching for months looking for the best fit for me and at the end decided to get Prodigy XC. This is my first e bike and I have to say that I'm thrilled with it. It was delivered within a week since I bought it. Unpacking and assembly was simple enough. I live in NYC and so far I only used it for commute. I normally ride on tour (2/4) but I also use sport (3/4) level of support on bigger incline and with that being said battery range is arround 45 miles per charging. Can't wait to try it off road. The only thing I would change is the seat. Being a mountain bike, I wasn't expecting it to be the most comfortable one to begin with. All in all, I'm really happy I chose this bike and I'm looking forward to new adventures.

(1) (0)
Image #9 from Mike

Mike

About 750 miles on the odometer as of writing this review, and can honestly say it is a solid bike (and it rides great with or without power assist). There is only 1 negative thing I can mention. The battery that came with the bike has a small amount of play and can slide down a slight amount. When this happens, it disconnects and the bike shuts off. Note that it does not rattle. I did not dock the bike a star for this, because I have a second battery and that battery has no issues with fit and I think a small set of felt washers will fix the issue with the first battery. The second item of note is that there are 2 sets of water bottle cage bosses. A full size water bottle can't fit inside a cage mounted onto the bosses on the seat post. But, a short bottle can, or those can be used for a pump or lock. Just worth a mention. With that said, I've ridden this bike on asphalt, on crushed gravel and packed dirt paths, and even in the rain (all while loaded with gear on the rack). It hasn't let me down yet, and the paint color looks much better in person than in photos. I tend to ride in lower power assist modes, and in ECO am getting ~80+ miles of range on mostly flat terrain. It seems like it would get 20-25 miles on the highest power assist (I haven't actually done a 100-0% battery test at that level). I was specifically looking for a bike that would feel and ride like a regular bike but give some help if my knee started bothering me. This bike feels very natural to ride with or without power assist.

(2) (1)
Image #10 from Jeff M.

Jeff M.

Very impressive bike. Quality parts and is getting me back into cycling once again.

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Image #11 from Tristan H.

Tristan H.

Amazing bike, and unbeatable price! This German motor is amazing, you can’t find a better ride for that kind of money.

(2) (0)
Image #12 from Tristan H.

Tristan H.

Amazing bike, and unbeatable price! This German motor is amazing, you can’t find a better ride for that kind of money.

(2) (0)
Image #13 from James H.

James H.

Loving my Prodigy XC - Great performance, range, value and natural feel!

(0) (0)
Image #14 from Bob Schwartz

Bob Schwartz

The hits keep coming... Ride1UP's Prodigy like all other Ride1UP eBikes is an exceptional value, fun to ride, with super smooth acceleration from a well balanced mid-drive motor, including solid components in a hot 🔥 package and frame worthy of any comuter's daily journey... or just to feel the j♡y of Biking on a Ride-1UP on the competition.

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Image #15 from Greg Stein

Greg Stein

The Prodigy is simply a blast, so fun, and fast! I am a lifelong rider, but this is my first E bike, and I just love it. I will not rehash all the excellent points already made, I will just say what a bad ass beautiful bicycle, very happy owner here.

(2) (0)
Image #16 from Michael W.

Michael W.

Awesome bike. I was worried at first about spending that much money on a bike without being able to physically ride it. I waited several weeks before purchasing the bike , my only regret is that I did not get it sooner.

(0) (0)
Image #17 from S Thomas

S Thomas

I had an E bike which was a conversion kit for a regular bike. It worked well but was very noisy and the motor was the front wheel hub. All that weight on the front wheel made it a little squirrely The Prodigy is a very stable platform with the motor mounted in the frame. It is also very quiet, almost soundless. It does not jump on the first pedal motion as my other did, the application of power is very smooth and steady. I particularly like the ability to adjust the amount of assistance for each level. All in all, it is a very pleasant ride and fills the need for me to have a little assistance after six plus decades of riding bicycles. The only evaluation I can't provide yet is it's durability. Time will tell but it seems very well thought out and built.

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Image #18 from Kai

Kai

The bike overall is great. One thing that took me a while to realize is that the motor assist is much stronger when you are in a lower gear. So make sure to shift down before you stop at a light or when going up a hill. I had three major issues with this bike so far, which would make me hesitate from recommending it even though its a great value. First, the rack is nice but does not have hooks or latches at the bottom to secure your bags easily. There is no easy way to swap the rack for another as it has a built in light and is custom fit for the bike... Second, the gap between the crank set and the motor is small but when your chain comes loose while the motor is running it might still get stuck in there. In addition the shifter is pretty bad, so eventually your chain will probably get stuck in there. It took me a lot of force to pull the jammed chain out again. See the first attached picture. Third, the derailleur and shift sensor are full exposed. I wish there was some kind of p

(2) (0)
Image #19 from Kai

Kai

The bike overall is great. One thing that took me a while to realize is that the motor assist is much stronger when you are in a lower gear. So make sure to shift down before you stop at a light or when going up a hill. I had three major issues with this bike so far, which would make me hesitate from recommending it even though its a great value. First, the rack is nice but does not have hooks or latches at the bottom to secure your bags easily. There is no easy way to swap the rack for another as it has a built in light and is custom fit for the bike... Second, the gap between the crank set and the motor is small but when your chain comes loose while the motor is running it might still get stuck in there. In addition the shifter is pretty bad, so eventually your chain will probably get stuck in there. It took me a lot of force to pull the jammed chain out again. See the first attached picture. Third, the derailleur and shift sensor are full exposed. I wish there was some kind of p

(2) (0)
Image #20 from Matthew

Matthew

I’m very satisfied with my purchase. This bike has been a big game changer for me. My goal was to have a fun way to get into better shape which this bike has lived up to and more. In addition to going on joyrides I run most of my errands with this bike as long as I can fit everything into the pannier bags (also bought from ride1up.) Just today I went to the laundromat, grabbed lunch, dropped by the hardware store, then REI and then rode around for another 15 miles just for fun. I think the value is very good for what you get with this bike. Pros: The Brose drive system is excellent. I typically leave it in eco our tour unless I need to navigate heavy traffic or climb hills, chase down cars, or if I’m just pooped. It feels very natural like my legs are just alot stronger than they actually are. I like how it looks and feels like a regular bike. It’s also not too heavy. Brakes and gears seem to be good quality. Shifts smoothly (after I got things adjusted properly) Cons: The stock

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Image #21 from Link Lavey

Link Lavey

Very happy so far. Enough power to make riding enjoyable and enough endurance to keep me out for 50 mile rides.

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Image #22 from Robert

Robert

Love it. Very well built. Brose motor has more than enough power for on and off road riding. Bike just cruises at an easy 20 MPH but I have had it up to the 28 MPH limit a few times and you're really moving at that pace. It is very stable at any speed. They give you a lot on the Prodigy. Thank you thank you thank you for putting regular air valves on the wheels and not those pesky Presta Valves. The air forks are pretty good at smoothing the bumps and chatter.

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Image #23 from Robert

Robert

Love it. Very well built. Brose motor has more than enough power for on and off road riding. Bike just cruises at an easy 20 MPH but I have had it up to the 28 MPH limit a few times and you're really moving at that pace. It is very stable at any speed. They give you a lot on the Prodigy. Thank you thank you thank you for putting regular air valves on the wheels and not those pesky Presta Valves. The air forks are pretty good at smoothing the bumps and chatter.

(0) (0)
Image #24 from Bruce H.

Bruce H.

This mid-drive Prodigy is perfect for our western North Carolina hills. Great design and plenty of power to tackle the steepest hills and stylish to boot. I felt so sorry leaving my wife at home, I bought the Core-5 ST for her. We're big time, Ride1Up fans!

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Image #25 from peter

peter

I bought this for my wife but I love it too!

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Image #26 from Bob Conder

Bob Conder

Overall, Prodigy is 5-star - lots of fun. Some issues: 1) Quality control on pre-assembly - fork and derailleur were way off, not a big issue, but something to watch for. 2) Brose controller - light switch is inoperable (light always on), Bluetooth app is inoperable (no sync), both should be supported. Ride1Up support blames Brose for both issues. Minor, but disappointing. 3) Prone to flat tires - I have had four already with only a little over 100 miles. I do primarily travel on rocky logging roads, but this is a little irritating. Solution TBD. 3a) Rear wheel requires 15mm socket/wrench which is larger than what is typically included with bike tools. Just a FYI. I pack a small crescent wrench in my repair kit. 3b) Rear disc brake adjustment bolts have star instead of hex insert and is prone to stripping. I had to drill out bolt and replace. Overall, I have really enjoyed this bike. Range may be a little limited. Longest ride so far has been 20 mi with 4500 ft gain which went throu

(0) (0)
Image #27 from J. Nelson

J. Nelson

Ride1Up Prodigy XC Review TLDR SUMMARY +Great, Solid Choice for a class 3, 5 stage pedal assist mid drive E MTN Bike. +Solid Build, quality enginering. +Excellent Power and Range. +If the Prodigy XC fits your needs, I don't think you'll find another option where you'll get more for your money. -Range as displayed by the Brose controller/computer is wildly incorrect (pessimistic). -A fair bit (5 lbs, or 10%) Heavier than claimed. -High cross bar: Riders with much less than a 32" inseam may want to look elsewhere. A Couple Of Opinions To Start: This E MTN Bike delivers a LOT for your money. Being that this is my first E Bike (to own, not ride), I personally like the philosophy that Ride1Up apparently subscribes to: * No Brick and mortar - Leverage the Web and Fedex. * Go with quality components - But shun any particular component brand loyalty. * Allow the purchaser to trade off some time and effort to unbox and perform (reasonably straightforward) assembly to facilitate additional $avings. Be safe: Especially if you are unfamiliar with bicycles and/or mechanics, have someone qualified assemble or check out your assembled bike for you. Get and install a red flashing light to help make you visible from the back (online search "NiteRider Omega 300 Lumens USB Rechargeable Bike Tail Light Powerful Daylight Visible Bicycle LED Rear Light". I also ordered a water bottle and cage at the same time. You may also need a 15mm pedal wrench [read "Install the pedals" in the installation section section below]). Through ride1up when ordering/purchasing the bike I included (and very much like) the available handlebar mount Smart Phone holder. I use this for trail and road Navigation, and it works wonderfully. THE GOOD Happily, there's Lots. Value: Game Changing. I'm sure this bike has competitors scrambling to try and reduce costs. Packaging Quality: Despite some box rash, mine came through unscathed. Build Quality: Yes. Relative ease Of Assembly: My assembly notes below. Front Light Brightness. Good. Brose Drive and Controller: Great... as long as you are ok having motor assist ONLY when you are actually pedaling. The +/- toggle switch for motor assist level is easy and intuitive... Nice. Gearing: Always a trade off; The 8 speeds cover a very reasonable and practical range of speed at one end and gear reduction for hills at the other. Speed: This bike can get you there! Big Battery: Yields an enviable range. Tires: I initially thought I would replace the tires with more streetable "gravel road" tires, but after using am now not feeling the need as they seem surprisingly good (and light) for knobbies. Good Seat (particularly for Middle Aged Men;) IMO. THE NOT SO GOOD Actual Availability Based on my personal experience, expect shipment about a week to 10 days beyond the listed shipping date when ordering. Paint The grey finish on my bike seems a bit too easy to blemish. When starting to thread in one of the pedals, I dropped it and it marred the underside of the crossbar paint. I was a little surprised that the paint was not more durable. It made more of a blemish than just a small chip like a more durable finish typically would. My priorities are clearly function over looks, so this bothered me very little, but for some more astheticly valued customers, accumulation of paint belmishes may be more upsetting. Front Light Control The link says there is supposed to be a button on the Brose controller that allows shutting the front light off. Nuh uh. Front light is on when the Brose computer is turned on, and off when it is off... Period. Front light Mounting The light mount kind of works, but it's not very solid. The plastic light attachment bracket is slightly ramped, so tightening the mount screw slides it upward until it runs out of travel to keep sliding. I don't believe it's harzardous or anything, but then again I don't ride at night. I was actually able to use some of the cable routing in the front light area to help keep it in place... But NOT ideal. This XC bike frame is Tall! I have approximately a 32" inseam, and have almost no clearance between the cross bar and my groin when standing flat footed over the bike. I need to stand with my back pretty much touching the front of the seat... standing any further forward than that and I have insufficient clearance when flat footed. THE BAD Brose Controller, Computed Range The Brose controller screen is not the same as what I found in the supplied link (see uploaded picture). The controls and information are all there, but it takes a little intuition to figure out. I must particularly mention that the "Range" as computed and displayed is less than worthless, and I don't say that lightly. Remaining Range in Miles (M) started off in the 60's, then quickly dropped to 40s, 30s and said 21M at my half way point. I was a bit concerned. Then it dropped from 21M to 14M Range (remaining) after three minutes (less than a mile) of pedaling on Eco (minimal) assist mode. Ugh. It dropped over time but with minimal connection to reality. Unfortunately, on my first long ride I felt like I had to take it seriously because I have a long climb at the end, and would frankly be walking if I had to pedal this bike up that section without assist. But SURPRISE, in the end I got up the hills and home with over half of my battery remaining (as indicated in the picture by 3 out of 5 bars on the left edge of the Brose display), but not being any wiser pedaled up a lot of the hills with minimal assist (until my quads felt to be on fire) simply because of the aforementioned "Range" bug. Word to the Wise... Totally Ignore the Brose computed and displayed "Range" on the Brose display. THE UGLY Well, ugly for me personally anyway. This bike feels heavy. Some would say it's not very heavy for an E MTN Bike, but I want to pedal without motor assist fairly often to get exercise and save the battery. For me, weight was one of my tippety-top criteria whan selecting an E Bike. As it turns out, the bike doesn't just feel heavy, it IS heavy: Heavier than published on the ride1up website by some 5+ pounds. That may not sound like much to some, but the ride1up website says the bike weighs 48 lbs (see picture), and my scale says 53.2 lbs. That's slightly more than a 10% increase from the listed weight. And before anyone asks; No, there were no installed racks, fenders, water bottle or lights - other than the one front light that came with the bike. If I wasn't so otherwise impressed by the Prodigy XC, I would have dropped my rating 1 star for this, but I can't... not based on this discrepancy alone. UNKNOWNS Durability: Personally, I don't feel overly concerned as this bike seems solid and very well engineered, and exudes those traits. MY ASSEMBLY NOTES FOR THE PRODIGY XC. DISCLAIMER: All assembly information are strictly my opinions, based on my singular assembly experience; ALWAYS defer to ride1up company instructions or a cycling professional for safety purposes. General Ensure the appropriate allen wrench is fully inserted into the each allen bolt head before tightening to avoid stripping. Do not overtighten or undertighten bolts - enlist qualified help if this is unfamiliar. Process: Carefully Team Lift the bike out of the box; Go Slow; Particularly protect the front wheel brake disc, and make sure that none of the cables are getting bent, folded or yanked. Once out of the box, carefully clip all of the zip ties (there are a lot of them). One large zip tie compresses the fork spring(s) for shipment. When you cut this zip tie the fork will pop up into it's unsprung position suddenly. Install the seat post. Install the handlebars, but FIRST rotate the fork so the fork tubes are maximally out in front of the bike. When initially installing the handlebars, DO NOT fully tighten the handlebar clamp bolts, just snug the four bolts that clamp the bars in place - you will almost certainly want/need to adjust and/or center the bars before fully tightening, and remember when later fully tightening that the gaps at the top and bottom of the handlebar clamp should be very close to equal in size, and the 4 bolts should be slowly/evenly tightened in a criss-cross pattern (again, tighten securely, but don't overtighten). Flip the bike upside down on cardboard down so it rests on the bars and seat BEING CAREFUL NOT to stress the little square Brose controller/display mounted to the handlebar. Remove the black plastic front brake pad gap keeper - Once removed, do NOT squeeze the front brake lever before the front wheel is installed. Remove the front axel bolt from the front forks and carefully install the front wheel (again, paying close attention to the front brake disc). Tighten the front axel bolt securely. Install the pedals (left pedal threads in counter clockwise; right pedal goes on the DRIVE CHAIN side of the bike). [Note: You will need a 15mm wrench to tighten the pedals, and though I searched exhaustively, my XC E bike did not come with a 15mm wrench. I'm not sure if that was just a packing oversight, but I was able to find one in my old bike toolbox. I you need one it can be found online by searching for "Pedal Wrench Double Sided Bicycle Pedal Removal 15/16/17mm Bike Spanner Home Mechanic Pedal Repair Tool With Long Hand Comfortable"]. Flip the bike back onto it's wheels and put down the kickstand. The XC model has no fenders, rack or rear light. Install the front light under the bolt at the back of the lower fork brace with the washer against the bolt head. Loosen the little front brake cable retaining guide (between the forks) and retighten with the front brake cable routed through the cable guide. Carefully make the electrical connection to the Brose computer/controller. The connection is keyed, and it takes reasonably significant force to seat the connectors, but the two connectors FIRST MUST be precisely aligned (or pin damage will occur). Take some time/care to route the cables under/over/behind the front light. Repeatedly turn the handlebars 45 degrees left and then 45 degrees right and observe the cable movements and reroute if necessary until cabling stays put, and doesn't foul, move or block the light. Flip the bike back over to rest on the handlebars and seat. Spin the front wheel. The wheel should spin true (not wobble or drag), and the brake rotor should spin freely within the brake pads. Spin it again harder and then reach down and squeeze the front brake lever to check the front braking operation (I did this several times to help center and seat the pads). Repeat the above process for the rear wheel. Return the Bike to upright. My handlebars and front wheel were not in alignment as shipped, but this was easy to adjust: (Do ONLY if necessary) Below the handlebar clamp is a steering stem clamp that has an upper and lower bolt that face in opposite directions. I loosened but did not remove the two bolts, held the front tire between my knees and then gently adjusted (turned) the bars until the wheel was pointing exactly straight when the handlebars were straight; then retightened the two bolts. If you do this and the handlebars and wheel don't turn independently, DO NOT force this adjustment - if the correct bolts are loosened the handlebars should turn independent of the front wheel/forks with very low force. If this adjustment is made or attempted, make sure to properly tighten the two steering stem clamp bolts or a serious crash will be virtually certain. RELATED/OTHER There is also an available adjustment to raise the steering stem in order to raise the bars, but I did not choose to perform this adjustment. Based on my experience, the deraileur cable and/or other adjusters will almost certainly need to be adjusted after your first ride of any significant length. Make sure to do this in a timely fashion - particularly if you find that the chain is on the verge of going beyond the necessary range of travel for shifting, or if the bike is shifting gears unexpectedly. One of the most overlooked adjustments is proper seat hight, but many people are unwilling or unable to ride with the seat at the correct height in order to pedal ergonomically, and usually suffer knee pain or worse as a result - but that is outside the scope of this writing. Talk to your local bike shop if you have questions regarding to adjust the seat height to the optimal position, and/or how to ride safely using the correct seat height. Happy Riding.

(25) (0)
Image #28 from J. Nelson

J. Nelson

Ride1Up Prodigy XC Review TLDR SUMMARY +Great, Solid Choice for a class 3, 5 stage pedal assist mid drive E MTN Bike. +Solid Build, quality enginering. +Excellent Power and Range. +If the Prodigy XC fits your needs, I don't think you'll find another option where you'll get more for your money. -Range as displayed by the Brose controller/computer is wildly incorrect (pessimistic). -A fair bit (5 lbs, or 10%) Heavier than claimed. -High cross bar: Riders with much less than a 32" inseam may want to look elsewhere. A Couple Of Opinions To Start: This E MTN Bike delivers a LOT for your money. Being that this is my first E Bike (to own, not ride), I personally like the philosophy that Ride1Up apparently subscribes to: * No Brick and mortar - Leverage the Web and Fedex. * Go with quality components - But shun any particular component brand loyalty. * Allow the purchaser to trade off some time and effort to unbox and perform (reasonably straightforward) assembly to facilitate additional $avings. Be safe: Especially if you are unfamiliar with bicycles and/or mechanics, have someone qualified assemble or check out your assembled bike for you. Get and install a red flashing light to help make you visible from the back (online search "NiteRider Omega 300 Lumens USB Rechargeable Bike Tail Light Powerful Daylight Visible Bicycle LED Rear Light". I also ordered a water bottle and cage at the same time. You may also need a 15mm pedal wrench [read "Install the pedals" in the installation section section below]). Through ride1up when ordering/purchasing the bike I included (and very much like) the available handlebar mount Smart Phone holder. I use this for trail and road Navigation, and it works wonderfully. THE GOOD Happily, there's Lots. Value: Game Changing. I'm sure this bike has competitors scrambling to try and reduce costs. Packaging Quality: Despite some box rash, mine came through unscathed. Build Quality: Yes. Relative ease Of Assembly: My assembly notes below. Front Light Brightness. Good. Brose Drive and Controller: Great... as long as you are ok having motor assist ONLY when you are actually pedaling. The +/- toggle switch for motor assist level is easy and intuitive... Nice. Gearing: Always a trade off; The 8 speeds cover a very reasonable and practical range of speed at one end and gear reduction for hills at the other. Speed: This bike can get you there! Big Battery: Yields an enviable range. Tires: I initially thought I would replace the tires with more streetable "gravel road" tires, but after using am now not feeling the need as they seem surprisingly good (and light) for knobbies. Good Seat (particularly for Middle Aged Men;) IMO. THE NOT SO GOOD Actual Availability Based on my personal experience, expect shipment about a week to 10 days beyond the listed shipping date when ordering. Paint The grey finish on my bike seems a bit too easy to blemish. When starting to thread in one of the pedals, I dropped it and it marred the underside of the crossbar paint. I was a little surprised that the paint was not more durable. It made more of a blemish than just a small chip like a more durable finish typically would. My priorities are clearly function over looks, so this bothered me very little, but for some more astheticly valued customers, accumulation of paint belmishes may be more upsetting. Front Light Control The link says there is supposed to be a button on the Brose controller that allows shutting the front light off. Nuh uh. Front light is on when the Brose computer is turned on, and off when it is off... Period. Front light Mounting The light mount kind of works, but it's not very solid. The plastic light attachment bracket is slightly ramped, so tightening the mount screw slides it upward until it runs out of travel to keep sliding. I don't believe it's harzardous or anything, but then again I don't ride at night. I was actually able to use some of the cable routing in the front light area to help keep it in place... But NOT ideal. This XC bike frame is Tall! I have approximately a 32" inseam, and have almost no clearance between the cross bar and my groin when standing flat footed over the bike. I need to stand with my back pretty much touching the front of the seat... standing any further forward than that and I have insufficient clearance when flat footed. THE BAD Brose Controller, Computed Range The Brose controller screen is not the same as what I found in the supplied link (see uploaded picture). The controls and information are all there, but it takes a little intuition to figure out. I must particularly mention that the "Range" as computed and displayed is less than worthless, and I don't say that lightly. Remaining Range in Miles (M) started off in the 60's, then quickly dropped to 40s, 30s and said 21M at my half way point. I was a bit concerned. Then it dropped from 21M to 14M Range (remaining) after three minutes (less than a mile) of pedaling on Eco (minimal) assist mode. Ugh. It dropped over time but with minimal connection to reality. Unfortunately, on my first long ride I felt like I had to take it seriously because I have a long climb at the end, and would frankly be walking if I had to pedal this bike up that section without assist. But SURPRISE, in the end I got up the hills and home with over half of my battery remaining (as indicated in the picture by 3 out of 5 bars on the left edge of the Brose display), but not being any wiser pedaled up a lot of the hills with minimal assist (until my quads felt to be on fire) simply because of the aforementioned "Range" bug. Word to the Wise... Totally Ignore the Brose computed and displayed "Range" on the Brose display. THE UGLY Well, ugly for me personally anyway. This bike feels heavy. Some would say it's not very heavy for an E MTN Bike, but I want to pedal without motor assist fairly often to get exercise and save the battery. For me, weight was one of my tippety-top criteria whan selecting an E Bike. As it turns out, the bike doesn't just feel heavy, it IS heavy: Heavier than published on the ride1up website by some 5+ pounds. That may not sound like much to some, but the ride1up website says the bike weighs 48 lbs (see picture), and my scale says 53.2 lbs. That's slightly more than a 10% increase from the listed weight. And before anyone asks; No, there were no installed racks, fenders, water bottle or lights - other than the one front light that came with the bike. If I wasn't so otherwise impressed by the Prodigy XC, I would have dropped my rating 1 star for this, but I can't... not based on this discrepancy alone. UNKNOWNS Durability: Personally, I don't feel overly concerned as this bike seems solid and very well engineered, and exudes those traits. MY ASSEMBLY NOTES FOR THE PRODIGY XC. DISCLAIMER: All assembly information are strictly my opinions, based on my singular assembly experience; ALWAYS defer to ride1up company instructions or a cycling professional for safety purposes. General Ensure the appropriate allen wrench is fully inserted into the each allen bolt head before tightening to avoid stripping. Do not overtighten or undertighten bolts - enlist qualified help if this is unfamiliar. Process: Carefully Team Lift the bike out of the box; Go Slow; Particularly protect the front wheel brake disc, and make sure that none of the cables are getting bent, folded or yanked. Once out of the box, carefully clip all of the zip ties (there are a lot of them). One large zip tie compresses the fork spring(s) for shipment. When you cut this zip tie the fork will pop up into it's unsprung position suddenly. Install the seat post. Install the handlebars, but FIRST rotate the fork so the fork tubes are maximally out in front of the bike. When initially installing the handlebars, DO NOT fully tighten the handlebar clamp bolts, just snug the four bolts that clamp the bars in place - you will almost certainly want/need to adjust and/or center the bars before fully tightening, and remember when later fully tightening that the gaps at the top and bottom of the handlebar clamp should be very close to equal in size, and the 4 bolts should be slowly/evenly tightened in a criss-cross pattern (again, tighten securely, but don't overtighten). Flip the bike upside down on cardboard down so it rests on the bars and seat BEING CAREFUL NOT to stress the little square Brose controller/display mounted to the handlebar. Remove the black plastic front brake pad gap keeper - Once removed, do NOT squeeze the front brake lever before the front wheel is installed. Remove the front axel bolt from the front forks and carefully install the front wheel (again, paying close attention to the front brake disc). Tighten the front axel bolt securely. Install the pedals (left pedal threads in counter clockwise; right pedal goes on the DRIVE CHAIN side of the bike). [Note: You will need a 15mm wrench to tighten the pedals, and though I searched exhaustively, my XC E bike did not come with a 15mm wrench. I'm not sure if that was just a packing oversight, but I was able to find one in my old bike toolbox. I you need one it can be found online by searching for "Pedal Wrench Double Sided Bicycle Pedal Removal 15/16/17mm Bike Spanner Home Mechanic Pedal Repair Tool With Long Hand Comfortable"]. Flip the bike back onto it's wheels and put down the kickstand. The XC model has no fenders, rack or rear light. Install the front light under the bolt at the back of the lower fork brace with the washer against the bolt head. Loosen the little front brake cable retaining guide (between the forks) and retighten with the front brake cable routed through the cable guide. Carefully make the electrical connection to the Brose computer/controller. The connection is keyed, and it takes reasonably significant force to seat the connectors, but the two connectors FIRST MUST be precisely aligned (or pin damage will occur). Take some time/care to route the cables under/over/behind the front light. Repeatedly turn the handlebars 45 degrees left and then 45 degrees right and observe the cable movements and reroute if necessary until cabling stays put, and doesn't foul, move or block the light. Flip the bike back over to rest on the handlebars and seat. Spin the front wheel. The wheel should spin true (not wobble or drag), and the brake rotor should spin freely within the brake pads. Spin it again harder and then reach down and squeeze the front brake lever to check the front braking operation (I did this several times to help center and seat the pads). Repeat the above process for the rear wheel. Return the Bike to upright. My handlebars and front wheel were not in alignment as shipped, but this was easy to adjust: (Do ONLY if necessary) Below the handlebar clamp is a steering stem clamp that has an upper and lower bolt that face in opposite directions. I loosened but did not remove the two bolts, held the front tire between my knees and then gently adjusted (turned) the bars until the wheel was pointing exactly straight when the handlebars were straight; then retightened the two bolts. If you do this and the handlebars and wheel don't turn independently, DO NOT force this adjustment - if the correct bolts are loosened the handlebars should turn independent of the front wheel/forks with very low force. If this adjustment is made or attempted, make sure to properly tighten the two steering stem clamp bolts or a serious crash will be virtually certain. RELATED/OTHER There is also an available adjustment to raise the steering stem in order to raise the bars, but I did not choose to perform this adjustment. Based on my experience, the deraileur cable and/or other adjusters will almost certainly need to be adjusted after your first ride of any significant length. Make sure to do this in a timely fashion - particularly if you find that the chain is on the verge of going beyond the necessary range of travel for shifting, or if the bike is shifting gears unexpectedly. One of the most overlooked adjustments is proper seat hight, but many people are unwilling or unable to ride with the seat at the correct height in order to pedal ergonomically, and usually suffer knee pain or worse as a result - but that is outside the scope of this writing. Talk to your local bike shop if you have questions regarding to adjust the seat height to the optimal position, and/or how to ride safely using the correct seat height. Happy Riding.

(25) (0)
Image #29 from Kris H.

Kris H.

I am totally impressed with the Brose drive system on the Prodigy. It's quiet and provides the right amount of power for a great pedaling experience. You can also customize how much power you want from each pedal assist level, but I'm happy with the default settings. The motor is also great on hills! Satisfied with all the other components on the bike too. Nothing is disappointing. The frame is built well with great tracking. I dont miss having a throttle since the motor is so responsive. Takeoffs are smooth and safe. Without front suspension it's best for pavement, but I'll be adding a suspension stem for added comfort. Love the design of the bike and the custom rear rack with an integrated light. Front light is bright too. If you love pedaling a bike with the right amount of assistance, and a quiet ebike, you'll love the Prodigy.

(4) (1)
Image #30 from Kris H.

Kris H.

I am totally impressed with the Brose drive system on the Prodigy. It's quiet and provides the right amount of power for a great pedaling experience. You can also customize how much power you want from each pedal assist level, but I'm happy with the default settings. The motor is also great on hills! Satisfied with all the other components on the bike too. Nothing is disappointing. The frame is built well with great tracking. I dont miss having a throttle since the motor is so responsive. Takeoffs are smooth and safe. Without front suspension it's best for pavement, but I'll be adding a suspension stem for added comfort. Love the design of the bike and the custom rear rack with an integrated light. Front light is bright too. If you love pedaling a bike with the right amount of assistance, and a quiet ebike, you'll love the Prodigy.

(4) (1)
Image #31 from Bruce Heckelman

Bruce Heckelman

My village has lots and lots of hills, so my hope was that the mid-drive Brose would do the job. Today, I took it on it's maiden drive into the hills and I can't believe the power and quiet that this bike produces. I completed some hills and didn't realize I just went up them. I came back home and as excited as a kid with a new toy. Fit and finish is superb. Assembly takes a half hour and figured out the gear shifting quickly. I'm in love! I'm also 75 year old so this is a new lease on life for me. Thank you, Ride1Up.

(12) (1)
Image #32 from Daniel

Daniel

The Ride1up Prodigy XC seems solid and has good value for money. It took me 37 minutes to assemble it. All tools were provided. The trickiest part was the front wheel - you might want a second person to help. I wish they had included Loctite for the screws of the handle bar. It is easy to ride with good stability. The weight comes in around 53.6 lbs (of which roughly 6.8lbs are the removable battery). The Brose motor has lots of torque. However, it feels as if Ride1up tamed it considerably. I rode a Brose motor on another MTB and it had a lot more punch. Nonetheless, it offers plenty of power to get up hills. The shifters are okay and the hydraulic brakes are just sufficient. My hope is that the paint is not as thin and flimsy as on my Ride1up Roadster V2 Gravel (where the coated brake cables completely rubbed off the paint). Compared to the Roadster V2 Gravel, the Prodigy XC offers a much more solid and powerful riding experience. The front shock absorber is great and adds a lot to the stability when riding at higher speeds over uneven surfaces. The only problem I have had with both bikes is that the front wheel needs truing. As with my Roadster V2 Gravel, my Prodigy XC's front brake makes a rasping sound and the tire does not spin evenly. I hope Ride1up will be as generous as before and refund the truing at the local bike store. Bottom line: Lots of Bike for a (relatively) slim budget!

(7) (1)
Image #33 from Daniel

Daniel

The Ride1up Prodigy XC seems solid and has good value for money. It took me 37 minutes to assemble it. All tools were provided. The trickiest part was the front wheel - you might want a second person to help. I wish they had included Loctite for the screws of the handle bar. It is easy to ride with good stability. The weight comes in around 53.6 lbs (of which roughly 6.8lbs are the removable battery). The Brose motor has lots of torque. However, it feels as if Ride1up tamed it considerably. I rode a Brose motor on another MTB and it had a lot more punch. Nonetheless, it offers plenty of power to get up hills. The shifters are okay and the hydraulic brakes are just sufficient. My hope is that the paint is not as thin and flimsy as on my Ride1up Roadster V2 Gravel (where the coated brake cables completely rubbed off the paint). Compared to the Roadster V2 Gravel, the Prodigy XC offers a much more solid and powerful riding experience. The front shock absorber is great and adds a lot to the stability when riding at higher speeds over uneven surfaces. The only problem I have had with both bikes is that the front wheel needs truing. As with my Roadster V2 Gravel, my Prodigy XC's front brake makes a rasping sound and the tire does not spin evenly. I hope Ride1up will be as generous as before and refund the truing at the local bike store. Bottom line: Lots of Bike for a (relatively) slim budget!

(7) (1)
Image #34 from Daniel

Daniel

The Ride1up Prodigy XC seems solid and has good value for money. It took me 37 minutes to assemble it. All tools were provided. The trickiest part was the front wheel - you might want a second person to help. I wish they had included Loctite for the screws of the handle bar. It is easy to ride with good stability. The weight comes in around 53.6 lbs (of which roughly 6.8lbs are the removable battery). The Brose motor has lots of torque. However, it feels as if Ride1up tamed it considerably. I rode a Brose motor on another MTB and it had a lot more punch. Nonetheless, it offers plenty of power to get up hills. The shifters are okay and the hydraulic brakes are just sufficient. My hope is that the paint is not as thin and flimsy as on my Ride1up Roadster V2 Gravel (where the coated brake cables completely rubbed off the paint). Compared to the Roadster V2 Gravel, the Prodigy XC offers a much more solid and powerful riding experience. The front shock absorber is great and adds a lot to the stability when riding at higher speeds over uneven surfaces. The only problem I have had with both bikes is that the front wheel needs truing. As with my Roadster V2 Gravel, my Prodigy XC's front brake makes a rasping sound and the tire does not spin evenly. I hope Ride1up will be as generous as before and refund the truing at the local bike store. Bottom line: Lots of Bike for a (relatively) slim budget!

(7) (1)
Image #35 from Nancie

Nancie

Beautiful bike that comes well packed. FedEx even killed the box, and there was one minor blemish where the fork was out of the box. There were no instructions on assembly however it was very easy to figure out. Everything on this bike seems very high quality. Unfortunately the test ride will have to wait until maybe this afternoon. Also, an issue still waiting for resolution is that my chain is off of the front sprocket when I received it. The sprocket is so close to the motor that it cannot clear to put back on the sprocket. I am awaiting instructions from tech support.

(5) (4)
Image #36 from Nancie

Nancie

Beautiful bike that comes well packed. FedEx even killed the box, and there was one minor blemish where the fork was out of the box. There were no instructions on assembly however it was very easy to figure out. Everything on this bike seems very high quality. Unfortunately the test ride will have to wait until maybe this afternoon. Also, an issue still waiting for resolution is that my chain is off of the front sprocket when I received it. The sprocket is so close to the motor that it cannot clear to put back on the sprocket. I am awaiting instructions from tech support.

(5) (4)
Image #1 from Chip
Image #2 from Mike G.
Image #3 from Mike G.
Image #4 from Mike G.
Image #5 from Michael
Image #6 from Michael
Image #7 from Nemanja P.
Image #8 from Nemanja P.
Image #9 from Mike
Image #10 from Jeff M.
Image #11 from Tristan H.
Image #12 from Tristan H.
Image #13 from James H.
Image #14 from Bob Schwartz
Image #15 from Greg Stein
Image #16 from Michael W.
Image #17 from S Thomas
Image #18 from Kai
Image #19 from Kai
Image #20 from Matthew
Image #21 from Link Lavey
Image #22 from Robert
Image #23 from Robert
Image #24 from Bruce H.
Image #25 from peter
Image #26 from Bob Conder
Image #27 from J. Nelson
Image #28 from J. Nelson
Image #29 from Kris H.
Image #30 from Kris H.
Image #31 from Bruce Heckelman
Image #32 from Daniel
Image #33 from Daniel
Image #34 from Daniel
Image #35 from Nancie
Image #36 from Nancie
  1. Just took delivery of the Prodigy and the mid-drive motor is excellent. Coming from a hub driven e-bike its so much smoother and feels like gliding. The bike is more maneuverable and the torque is ample for hills in my area. I did upgrade the tires to smoother rolling hybrid ones and added end-bars for convenience. Looking forward to more rides!

    Image #1 from Chip
    (0) (0)
    • Love the mods, tires can really tailor it to your needs. Comparing mid-drive to hub-motor can be hard to understand until you experience it!

  2. I bought the XC and love the smoothness and torque of the drive unit. The area I live in ranges in elevation from nearly sea level to 500′ and I appreciate the 90 Nm of torque from the Brose TF-sprinter drive unit to flatten the hills. It doesn’t hurt that it is a class 3 e-bike meaning it will provide assist up to 28 mph/45 kph. Or if you are willing to ride in the lowest power level, it will go 80 miles on a charge.

    I’ve customized my XC by adding fenders and a bike powered taillight. I partially disassembled the battery connection in the bottom tube to run the taillight power internally through the frame. I’m contemplating converting the rear hub and derailleur to a Kindernay VII internal hub in the future which would provide both additional low-end and high-end gear range while improving maintainability with reduced chain wear.

    Fender parts:
    SKS Bluemels STYLE Bicycle Fender Set – 27.5-29″ Wheels
    SKS Fork Adapter for Suntour/Rockshox Straight
    Busch and Muller Secula Plus (eBike version – DC 6v)

    Image #1 from Mike G.
    Image #2 from Mike G.
    Image #3 from Mike G.
    (1) (0)
    • Excellent upgrades and accessories, thanks for sharing! Sounds like the perfect fit for the hills and rides in your area!

  3. Great bike, great value! After weeks of research, I decided on the Prodigy. It’s very well made and quite nimble. The Brose motor is whisper quiet and packs a punch.

    Ride1Up’s service team has been very responsive to my questions during the initial setup (which was pretty easy even for someone with limited mechanical skills)

    I’m still trying to fine-tune the derailleur as the chain skips gears sometimes when pedaling hard in higher gearing.

    I’m also experiencing an intermittent lag in motor power when in Boost mode going uphill. I’ll try removing and replacing the battery to correct any possible loose contacts.

    (0) (0)
  4. Great bike – great service – easy to put together. Only disappointment is the proprietary nature of the charger and the fact that it is undersized.

    (1) (0)
  5. Best emtb for the money

    (0) (0)
  6. I’ve been interested in a E-bike for a couple of years. I have been researching on the internet for an all around bike that would meet all my requirements. I wanted a good quality , affordable bike, with good customer support. An E-bike that can be ridden on pavement, gravel, and light off road trails. A cross between a mountain bike and a touring bike . I also wanted a mid- drive motor that is powerful, and reliable . The market has a lot to chose from but the price was over $3000 or more . I didn’t want to spend more than $2500 on my first E-bike and after many hours searching the internet, I kept coming back to Ride1UP. I was very interested in the Prodigy XC . This bike had everything I was looking for. After reading and watching many reviews on this bike, I decided to “go for it”. On 11/22/22, I received my bike . It came with a torn hole on the bottom of the box and I became worried that the bike may be damaged. I inspected the bike and did not observe any damage to the bike . I was able to easily put the bike together. The following day I took it for a test ride with a big smile on my face . I was very impressed with the power and comfort of this bike . It fulfilled every criteria that I was looking in an E bike. After the ride, I inspected the bike from top to bottom to see if there were any loose bolts or screws. Upon inspection, I noticed a small outward bent on the edge of the rear wheel. It was on one side only; no scratches or any visible evidence of how that happened. Then I remembered the torn on the box from shipping. I immediately went online and wrote an email to customer support along with the photos I took of the damaged box that I had taken the day it was delivered from FedX. I also provided photos of the damaged wheel. The next day, I received a response from customer support. Customer support apologized and showed concerned about the damaged wheel. Customer support assured me that the situation would be resolved. I was given a monetary compensation, or replacement of the wheel. I chose to replace the wheel . Customer support quickly sent me a new wheel. I’m must say, I made the right decision purchasing this E-bike from Ride1UP . The customer support is outstanding and the bike is a well made product with excellent quality for the value. I highly recommend this company and it’s product to anyone. I would have given a 5 Star rating but the Brose Display menu was limited, with some disable features which cannot be over ridden.(e.g. the Bluetooth capability to pair with your smart phone and other settings was disabled for this bike). Overall I’m happy with this purchase.

    (3) (0)
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