EBIKES
Support Hours
Monday – Friday @ 9 am – 4 pm PST
Sales & Product Insight
Phone: 1-877-RIDE1UP (1-877-743-3187)
Email: Please complete Contact Us form below
After Hours: Chat widget will become available
Technical & Order Support
Email: Please complete Contact Us form below
Our San Diego based support team operates via email using the contact form below. Many inquiries can be answered quickest by searching our help center.
Important: For technical support, please include photos and/or videos to help our team expedite your inquiry. If you are having trouble attaching large files, please follow the instructions in our How to Best Share Files with Ride1Up article.
