Portola

In Stock

Compact folding electric bike

155 reviews

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Monday - Friday

8AM-12PM PST - Saturday

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Portola At A Glance

Speed

Speed

Class 1-3 electric bike, with 28mph pedal assist and 20mph throttle

Motor

Motor

Powerful 750w sustained geared hub motor with 65nm torque

Range

Range

(10.4Ah) 20-40 miles, (13.4Ah) 25-45 miles depending on rider weight, terrain, incline, level of assist, etc.

Frame

Frame

Lightweight foldable alloy frame with integrated electrical components

Comfort

Comfort

Frame geometry & components built for "the most comfortable ride ever"

Features & Highlights

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Compact folding design. Hinge points at stem and downtube with secure locking strap. Folded dimensions: 19" x 29.5" x 33" (WxHxL)
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Welded 130lb rated rear rack, passenger and cargo capable. Connect+ system for snap-in of added accessories; basket, passenger seats, and pannier clip for easy pannier use.
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Handlebar mounted 2.2" LCD display. Customize each level of pedal assist and view live wattage output.
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Integrated LED 40 LUX front headlight and rear brake light. Display operated. See and be seen in low visibility.
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Hardened alloy fenders keep you and your bike clean when the terrain gets messy
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Wide, comfort tires - 20"x3" Designed for roads and trail paths, low profile, and practical.
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Two keys for the removable integrated battery system. Theft protection design - quick swap of additional battery.
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UL certified 48V two amp charger and cable. LED indicator feature provides real-time charging status.
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Heavy duty adjustable length chainstay kickstand. High load capacity for extra support and stability.

Components & Tech Specs

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Motor
Motor
48V 750W Geared Hub Motor, 65nm torque
Motor
Controller
48V 20Amp DMHC Sine-wave
Motor
Battery ($995 Model)
48V 10.4Ah Reention Rhino - 500wh
Motor
Battery ($1,195 Model)
48V 13.4Ah Reention Rhino - 643wh
Motor
Display
KD21C Adjustable Speed Display
Motor
Folding Stem
12° Rise, 285mm length, 31.8mm Bar Clamp
Motor
Fork
80mm Suspension Travel, Hydraulic Lockout, 110mm dropout
Motor
PAS Sensor
Ride1Up R1CBC (Current-Based-Cadence System)
Learn More
Motor
Brakes
Dual Piston Hydraulic Brakes, Electric Cut-Off Sensor, 180mm Rotors
Motor
Tires
20”x3” Cross-Country Low-tread Tires
Motor
Throttle
Left Hand Thumb Throttle
Motor
Handlebar
Straight Bars: 31.8mm Bar Clamp, 6° Sweep, 0° Rise, 600mm Width
Motor
Grips
Ergonomic Rubber Grips
Motor
Shifters
Shimano Altus 8-speed trigger shifter
Motor
Gearing
48T Front Alloy Chainring
Motor
Freewheel
11-32T R1U Approved Freewheel
Motor
Derailleur
Shimano Altus RD-M310
Motor
Chain
KMC Professional 8-Speed Chain
Motor
Rims
20in Double Walled
Motor
Spokes
Stainless steel, 12G rear, 13G front
Motor
Fenders
Hardened Alloy Fenders
Motor
Rear Rack
130lbs Rated Loading Weight With Pannier Side Mount
Motor
Front light
12V 40 Lux Front Light
Motor
Rear light
6V Commuter Brake Light
Motor
Saddle
DDK City Comfort Saddle
Motor
Seat Post
Zoom 31.6mm x 350mm
Motor
Pedals
Sunlite Folding Pedals
Motor
Additional
Water Bottle Bosses and Chainstay Guard

Dimensions & Sizing

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Portola
Bike Weight
Weight Capacity
Rider Height Range
A - Maximum Seat Height
B - Minimum Seat Height
C - Stand-over Height
D - Wheelbase
E - Downtube Length
F - Headtube Length
G - Seat Tube Length
H - Chainstay Length
I - Fork Length
J - Head Tube Angle
K - Seat Tube Angle
L - Stack
M - Handlebar Reach
N - Total Length
O - Handlebar Height
59lbs
300lbs
4'10"-6'4"
968mm 38.2in
766mm 30.2in
463mm 18.2in
1127mm 44.3in
608mm 23.9in
155mm 6.1in
360mm 14.7in
421mm 16.5in
420mm 16.5in
69°
75°
502mm 19.7in
459mm 18in
1683mm 66.2in
1130mm 44.4in
CONVERT MEASUREMENTS

Assembly & Support

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Bike Will Arrive 95% Assembled (electronics are pre-assembled).

Bikes In Stock Ship In Under 24 Hours. Email Tracking Provides Transit And Delivery Estimates Once Shipped. Package Size is 36″x29″x17″ and just under 83 lbs.

FAQ'S

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What are the benefits of folding bikes? minus plus

Folding electric bikes offer a multitude of benefits for urban commuters and outdoor enthusiasts. Their compact design allows for easy storage and transport, making them ideal for crowded city living or trips with limited space. The Portola’s powerful motor reduces the effort required for commuting and extends the range of your rides. Folding ebikes emit zero emissions and reduce your carbon footprint. Overall, the Portola folding electric bike offers a practical, sustainable, and health-conscious transportation solution in today’s world where conserving space and energy is a priority. To lean more, read our article on the benefits of folding ebikes.

Can you change the classes on the Portola? minus plus

Yes you can! The Portola folding ebike arrives in Class 2 out-of-the-box. You can easily change between a Class 1, 2, or 3 ebike through the handlebar display. This offers various benefits where you may need to limit your speed and capabilities depending on the where you are riding.

Can I test ride a bike? minus plus

We are a direct-to-consumer company both in pricing and strategy. You will generally pay a premium for the ability to test ride through a dealer. However, our bikes have been thoroughly tested by top reviewers such as Electric Bike Review, Electric Bike Report, Cycling Weekly, Clean Technica, Electrek and many others who have published their reviews on YouTube. Additionally, we are now supporting an independent network of owners offering their bikes for demos. Learn more here Locations

What can I expect ordering a bike from Ride1UP? minus plus

This article will explain all about what to expect when ordering a bike from us. Ordering With Us

Can I upgrade the battery? minus plus

Unfortunately the 14ah battery pack is the largest available that will fit this frame.

Can I switch the handlebars to another model? minus plus

No. The variations you see on the site are the only options we have.

Can you ship to _______? minus plus

We only ship within North America. The Continental United States is FREE. Hawaii and Alaska is $600. Shipping to Canada is $100. We are not responsible for any additional tariffs charged by your local government which often times applied after importing. Unfortunately, we are not able to ship our bikes directly to Europe. You can use a shipping forwarder like ShopUsa.com to reach your country.

Are the bikes water-proof? minus plus

The bikes are not water-proof, they are water-resistant, rated IP-65. While we do not recommend leaving the bikes out in the rain or riding in the rain or other hazardous conditions due to personal safety, the bikes can handle water exposure.

Reviews

4.9
Based on 155 reviews
Showing 22 of 155 reviews (4 star). See all 155 reviews

Customer Images

Image #1 from raymond g.
Image #2 from raymond g.
Image #3 from Juan P.
Image #4 from Michael S.
Image #5 from Michael S.
Image #1 from raymond g.

raymond g.

Extremely nice. By far one of the best ebikes made. Bought one for myself to try out. 2 days later, bought another for my wife. We have a disabled 20-year-old daughter that we pull on a trailer. She absolutely loves it.The bikes do great. We have been riding at campgrounds. Today we went to Wildwood New Jersey road 20 miles Open down the boardwalks.

(4) (0)
Image #2 from raymond g.

raymond g.

Extremely nice. By far one of the best ebikes made. Bought one for myself to try out. 2 days later, bought another for my wife. We have a disabled 20-year-old daughter that we pull on a trailer. She absolutely loves it.The bikes do great. We have been riding at campgrounds. Today we went to Wildwood New Jersey road 20 miles Open down the boardwalks.

(4) (0)
Image #3 from Juan P.

Juan P.

More capacity of the battery for more miles.

(1) (0)
Image #4 from Michael S.

Michael S.

I love how foldable and light weight the Portola is compared to other e-bikes. We are loading them into 40 gal tubs folded, then sliding along a 2x6 to get them in and out of our cars. We remove the seat and battery to load and unload to make them lighter and more compact. They fit into a Subaru Forester or an Outback ( we have both. ) I love the locking folding strap. The seat is super comfy /a surprise ! I am thrilled with the responsive customer service. Great group If technical advisors, as well as Stephen in Cleveland. Nice paint, but scratched already. (Need touch up Paint- turquoise.) I wished they had a usb for my phone. I thought they did. Also wish the display lay on my husband’s bike didn’t unplug with folding and unfolding. I was sent an extension but it’s way too long. Doesn’t solve the problem. Although the shocks appear to Be adjustable for a preload, they are not. Another wish would be to be able to lock them with the key. I was surprised the key is just to remove the battery. We are riding them as class three, but always peddling plenty. Great value for the money and checked most of our boxes. Secure inside the vehicle for travel, fun, fast as hell!

(11) (1)
Image #5 from Michael S.

Michael S.

I love how foldable and light weight the Portola is compared to other e-bikes. We are loading them into 40 gal tubs folded, then sliding along a 2x6 to get them in and out of our cars. We remove the seat and battery to load and unload to make them lighter and more compact. They fit into a Subaru Forester or an Outback ( we have both. ) I love the locking folding strap. The seat is super comfy /a surprise ! I am thrilled with the responsive customer service. Great group If technical advisors, as well as Stephen in Cleveland. Nice paint, but scratched already. (Need touch up Paint- turquoise.) I wished they had a usb for my phone. I thought they did. Also wish the display lay on my husband’s bike didn’t unplug with folding and unfolding. I was sent an extension but it’s way too long. Doesn’t solve the problem. Although the shocks appear to Be adjustable for a preload, they are not. Another wish would be to be able to lock them with the key. I was surprised the key is just to remove the battery. We are riding them as class three, but always peddling plenty. Great value for the money and checked most of our boxes. Secure inside the vehicle for travel, fun, fast as hell!

(11) (1)
Image #6 from Michael S.

Michael S.

I love how foldable and light weight the Portola is compared to other e-bikes. We are loading them into 40 gal tubs folded, then sliding along a 2x6 to get them in and out of our cars. We remove the seat and battery to load and unload to make them lighter and more compact. They fit into a Subaru Forester or an Outback ( we have both. ) I love the locking folding strap. The seat is super comfy /a surprise ! I am thrilled with the responsive customer service. Great group If technical advisors, as well as Stephen in Cleveland. Nice paint, but scratched already. (Need touch up Paint- turquoise.) I wished they had a usb for my phone. I thought they did. Also wish the display lay on my husband’s bike didn’t unplug with folding and unfolding. I was sent an extension but it’s way too long. Doesn’t solve the problem. Although the shocks appear to Be adjustable for a preload, they are not. Another wish would be to be able to lock them with the key. I was surprised the key is just to remove the battery. We are riding them as class three, but always peddling plenty. Great value for the money and checked most of our boxes. Secure inside the vehicle for travel, fun, fast as hell!

(11) (1)
Image #7 from Tien Hoang

Tien Hoang

I bought a Portola few weeks ago. The bike came in the good shape along with rear seat package. It is easy to assemble, but the rear brake pads intermittently contacted to the brake disc. Hopefully after brake-in periods the intermittent noise will go away. The Portola e-bike is doing awesome uphill and very smooth(with a driver and a rear passenger). Here are some things that I suggest improve: *Ride1up should use a better controller display. Current version is hard to use or setup. * The Portola feed through wires hole to battery compartment need a gourmet or something to prevent bugs or water gets into. Overall it’s a very good e-bike for the low budget.

(4) (1)
Image #8 from Bradford

Bradford

Great bike, built well, easy to fold and unfold. The features for this price point are excellent for example, the 750 motor and long range battery. I bought two and they are fun to ride.

(6) (0)
Image #9 from Daniel S.

Daniel S.

Delivered quickly well packaged. Very responsive braking and shifting with light finger tip control. After 216 miles and no complaints.

(5) (1)
Image #10 from Daniel S.

Daniel S.

Delivered quickly well packaged. Very responsive braking and shifting with light finger tip control. After 216 miles and no complaints.

(5) (1)
Image #11 from Javier G.

Javier G.

Best e-bike in the $1k range. Opting for the higher range battery was a no brainer as it was only an additional $100. Location of the key and battery is an improvement over the Lectric 3.0 and Vitilan. Allowed my two brothers to test ride mine (one has a Lectric and the other a Vitilan) and they ended up ordering their own Portolas. Great decision! 😃

(4) (0)
Image #12 from Derrick D.

Derrick D.

My second Ride 1up purchase in 12 months. Life changing. I Love them both for different reasons. I use the Portola for road trips away from home. Fold it up and toss it easily into my RAV4. Lots of power and range to sightsee and explore all day. I’m 6’4” tall with a 38” inseam and I enjoy the fit of this Portola as much as my Cafe Cruiser. NOT too small. Handles tight and quick. So so much fun ! Same great components as my Cafe Cruiser. Great brakes with brake light, smooth derailer and shifter, powerful throttle. I like that the controller and components are the same on both bikes. Tires and suspension are extremely comfortable on both bikes.

(6) (2)
Image #13 from Derrick D.

Derrick D.

My second Ride 1up purchase in 12 months. Life changing. I Love them both for different reasons. I use the Portola for road trips away from home. Fold it up and toss it easily into my RAV4. Lots of power and range to sightsee and explore all day. I’m 6’4” tall with a 38” inseam and I enjoy the fit of this Portola as much as my Cafe Cruiser. NOT too small. Handles tight and quick. So so much fun ! Same great components as my Cafe Cruiser. Great brakes with brake light, smooth derailer and shifter, powerful throttle. I like that the controller and components are the same on both bikes. Tires and suspension are extremely comfortable on both bikes.

(6) (2)
Image #14 from Derrick D.

Derrick D.

My second Ride 1up purchase in 12 months. Life changing. I Love them both for different reasons. I use the Portola for road trips away from home. Fold it up and toss it easily into my RAV4. Lots of power and range to sightsee and explore all day. I’m 6’4” tall with a 38” inseam and I enjoy the fit of this Portola as much as my Cafe Cruiser. NOT too small. Handles tight and quick. So so much fun ! Same great components as my Cafe Cruiser. Great brakes with brake light, smooth derailer and shifter, powerful throttle. I like that the controller and components are the same on both bikes. Tires and suspension are extremely comfortable on both bikes.

(6) (2)
Image #15 from Derrick D.

Derrick D.

My second Ride 1up purchase in 12 months. Life changing. I Love them both for different reasons. I use the Portola for road trips away from home. Fold it up and toss it easily into my RAV4. Lots of power and range to sightsee and explore all day. I’m 6’4” tall with a 38” inseam and I enjoy the fit of this Portola as much as my Cafe Cruiser. NOT too small. Handles tight and quick. So so much fun ! Same great components as my Cafe Cruiser. Great brakes with brake light, smooth derailer and shifter, powerful throttle. I like that the controller and components are the same on both bikes. Tires and suspension are extremely comfortable on both bikes.

(6) (2)
Image #16 from Derrick D.

Derrick D.

My second Ride 1up purchase in 12 months. Life changing. I Love them both for different reasons. I use the Portola for road trips away from home. Fold it up and toss it easily into my RAV4. Lots of power and range to sightsee and explore all day. I’m 6’4” tall with a 38” inseam and I enjoy the fit of this Portola as much as my Cafe Cruiser. NOT too small. Handles tight and quick. So so much fun ! Same great components as my Cafe Cruiser. Great brakes with brake light, smooth derailer and shifter, powerful throttle. I like that the controller and components are the same on both bikes. Tires and suspension are extremely comfortable on both bikes.

(6) (2)
Image #17 from Mark A.

Mark A.

Great bike, meets all my needs. Wish it was fully waterproof just in case. Not many ebikes are, but would be nice.

(0) (0)
Image #18 from Cory MacAdams

Cory MacAdams

I’ve only put 400 miles on this bike since I purchased it, but I know this is THE WAY to commute from now on. Powerful Portable Practical FUN!!!!!

(0) (0)
Image #19 from Maria

Maria

I purchased my Portola in April. It was very easy to assemble. But then it was pretty much assembled coming out of the box! I enjoy riding my bike. I’m 65 years old, gives me the sense of freedom I had as a kid! There are two negatives, if you can call it that. One it is heavier than my last ebike ( but it performs better) and one on me I should have purchased the second year warranty as I love the bike and plan to keep for a long time!!

(2) (0)
Image #20 from Jeffrey B.

Jeffrey B.

I love my new Portola!! It was delivered just two days after ordering. It was easy to unpack and basically just installing the handlebars. I went over every nut,bolt and fastener. Absolutely nothing needed to be tightened or adjusted. It's so much fun!!

(3) (0)
Image #21 from Jeremy

Jeremy

The option for a longer seat post and street tires would have been nice, otherwise this bike is almost perfect. The wattmeter is wildly inaccurate and so is the battery gauge, even after reprogramming.

(1) (1)
Image #22 from Jeremy

Jeremy

The option for a longer seat post and street tires would have been nice, otherwise this bike is almost perfect. The wattmeter is wildly inaccurate and so is the battery gauge, even after reprogramming.

(1) (1)
Image #23 from Patricia R.

Patricia R.

Stylish, fun ride but heavy. The bike arrived in just a few days, and packaged very securely. Assembling was a breeze especially with both written and video instructions. Tools supplied were very useful. I took it to a local bike shop for a safety check before riding, just to be sure the brakes and gears were in good working order and that I had put it together safely. I love the color, the size fits me well (I’m 5’5”, 145 pounds, 65 years old). Folding and unfolding it is awkward and challenging to maneuver (not as easy as the videos show). At 63 pounds, lifting it into the back of my Honda CR-V requires two people. I appreciate the attached strap to stabilize the wheels when folded. Shifting gears is smooth; shifting PAS levels is easy; using the push throttle tab is a nice option when needed. I appreciate the solid ride with the wide tires as it feels more secure going over cracks and bumps on the road and bike path.

(7) (2)
Image #24 from Patricia R.

Patricia R.

Stylish, fun ride but heavy. The bike arrived in just a few days, and packaged very securely. Assembling was a breeze especially with both written and video instructions. Tools supplied were very useful. I took it to a local bike shop for a safety check before riding, just to be sure the brakes and gears were in good working order and that I had put it together safely. I love the color, the size fits me well (I’m 5’5”, 145 pounds, 65 years old). Folding and unfolding it is awkward and challenging to maneuver (not as easy as the videos show). At 63 pounds, lifting it into the back of my Honda CR-V requires two people. I appreciate the attached strap to stabilize the wheels when folded. Shifting gears is smooth; shifting PAS levels is easy; using the push throttle tab is a nice option when needed. I appreciate the solid ride with the wide tires as it feels more secure going over cracks and bumps on the road and bike path.

(7) (2)
Image #25 from Joey B.

Joey B.

Great bike for the price especially for the first time e-bike purchaser!

(1) (1)
Image #26 from Scott B.

Scott B.

Ride1Up did a great job on this ebike. Easy to fold, great size and wonderful color. I do wish the handle bar stem was adjustable but that is something minor that I can live with. Every ride I have taken so far has been great except for the flats. Tires seem to be easy to puncture or its just my luck. Constantly get stopped and asked about this bike.

(5) (2)
Image #27 from Michael McCracken

Michael McCracken

We love our Portolas. We are full time Rv’ers and traveling the country. We like to explore the rv parks and the cities we visit on our bikes. My wife’s is the sea turquoise and boy does it attract a lot of attention. Everyone loves the color.

(1) (0)
Image #28 from Dana Kelly

Dana Kelly

This is a great e bike for the money. I am still in the process of making a few more videos for Ride1Up as a content creator on You Tube. This bike is built with quality components and assembly was easy. I would recommend this bike to anyone especially for seniors and people with disabilities. Great job Ride1Up! Anyone interested in this bike watch my videos on my You Tube channel. https://www.youtube.com/channel/UCSBkaqwetvDN3v66shPFbmA

(3) (1)
Image #29 from GABRIEL

GABRIEL

Portola was shipped very quickly and i received it within 1 week. Little assembly required with minimal work. Portola has a high quality look and feel. Rides great and its very familiar to me since i grew up riding BMX style bikes. The best thing i like about it and the reason i wanted it is because it folds in half and is easily stored in the back of my Tacoma that has a Camper Shell on it when going on camping trips pulling my Travel Trailer or bike rides. No need for any bike racks. Also a major factor in buying it was it didn't break my bank account. This bike is the sweet spot for high quality with out overpaying.

(4) (2)
Image #30 from GABRIEL

GABRIEL

Portola was shipped very quickly and i received it within 1 week. Little assembly required with minimal work. Portola has a high quality look and feel. Rides great and its very familiar to me since i grew up riding BMX style bikes. The best thing i like about it and the reason i wanted it is because it folds in half and is easily stored in the back of my Tacoma that has a Camper Shell on it when going on camping trips pulling my Travel Trailer or bike rides. No need for any bike racks. Also a major factor in buying it was it didn't break my bank account. This bike is the sweet spot for high quality with out overpaying.

(4) (2)
Image #31 from GABRIEL

GABRIEL

Portola was shipped very quickly and i received it within 1 week. Little assembly required with minimal work. Portola has a high quality look and feel. Rides great and its very familiar to me since i grew up riding BMX style bikes. The best thing i like about it and the reason i wanted it is because it folds in half and is easily stored in the back of my Tacoma that has a Camper Shell on it when going on camping trips pulling my Travel Trailer or bike rides. No need for any bike racks. Also a major factor in buying it was it didn't break my bank account. This bike is the sweet spot for high quality with out overpaying.

(4) (2)
Image #32 from Steven Wolfe

Steven Wolfe

The Portola is a top-quality e-bike at a great price point. It's my first e-bike and I couldn't be happier with my choice. And as I have an RV it's perfect to take with me since it's foldable.

(4) (1)
Image #33 from Steven Wolfe

Steven Wolfe

The Portola is a top-quality e-bike at a great price point. It's my first e-bike and I couldn't be happier with my choice. And as I have an RV it's perfect to take with me since it's foldable.

(4) (1)
Image #34 from Steve Wolfe

Steve Wolfe

My Portola arrived in a few days and and after watching the video it was a breeze to assemble. It took a few tries to get the folding method right but that was probably the owner's fault. It's the perfect bike for commuting in my tiny community that has paved and well-groomed dirt roads. I had problems with my feet slipping off the pedals so I bought a pair on Amazon with larger anti-skid nails. Customer service is awesome with a fast response time (thanks Chad in Minnesota). The only issue I've had is the locking latch at the bottom which when unlocked is too loose and can get in the way of folding the bike back up. I like the now-included derailleur protector which reviewers said was missing when it first came out. I've been recommending the Portola on my social media page as a quality e-bike at a great price point. Keep up the good work Ride1Up!

(8) (1)
Image #35 from Steve Wolfe

Steve Wolfe

My Portola arrived in a few days and and after watching the video it was a breeze to assemble. It took a few tries to get the folding method right but that was probably the owner's fault. It's the perfect bike for commuting in my tiny community that has paved and well-groomed dirt roads. I had problems with my feet slipping off the pedals so I bought a pair on Amazon with larger anti-skid nails. Customer service is awesome with a fast response time (thanks Chad in Minnesota). The only issue I've had is the locking latch at the bottom which when unlocked is too loose and can get in the way of folding the bike back up. I like the now-included derailleur protector which reviewers said was missing when it first came out. I've been recommending the Portola on my social media page as a quality e-bike at a great price point. Keep up the good work Ride1Up!

(8) (1)
Image #36 from BobP

BobP

Only took 6 days to ship from Salt Lake City to mid TN by FedEx. Great customer service, requested the bolts needed for the Passenger seat and received them before the bike. I also ordered it with the bigger battery. It and the passenger seat were easy to assemble. I used an in-lb. torque wrench to tighten the stem cap bolt, 7nm=62 in-lbs. This bike is built like a tank, well constructed. I took it for a short ride and everything is working perfectly, no adjustments necessary. I agree with some of the reviews that the strap, worse with the passenger seat, that holds the front and back together when folded, is tooo short. It took me 15 minutes to get it snapped. Is there a secret to securing the frame latch when the bike is folded. It sort of flops around. It could easily be broken off. (see pic) I secured it with a small strap. A velcro strap would work better. I also agree with some reviewers that when folded there are possible wear points where the front and back come together. I stuck small pieces of thin foam from the passenger seat packing between them. The bike when folded fits perfectly in the back of my Hyundai Tucson. I was able to get it in without scratching anything. Overall, IMO, this is the best bang for your buck foldable e-bike out there.

(9) (2)
Image #37 from BobP

BobP

Only took 6 days to ship from Salt Lake City to mid TN by FedEx. Great customer service, requested the bolts needed for the Passenger seat and received them before the bike. I also ordered it with the bigger battery. It and the passenger seat were easy to assemble. I used an in-lb. torque wrench to tighten the stem cap bolt, 7nm=62 in-lbs. This bike is built like a tank, well constructed. I took it for a short ride and everything is working perfectly, no adjustments necessary. I agree with some of the reviews that the strap, worse with the passenger seat, that holds the front and back together when folded, is tooo short. It took me 15 minutes to get it snapped. Is there a secret to securing the frame latch when the bike is folded. It sort of flops around. It could easily be broken off. (see pic) I secured it with a small strap. A velcro strap would work better. I also agree with some reviewers that when folded there are possible wear points where the front and back come together. I stuck small pieces of thin foam from the passenger seat packing between them. The bike when folded fits perfectly in the back of my Hyundai Tucson. I was able to get it in without scratching anything. Overall, IMO, this is the best bang for your buck foldable e-bike out there.

(9) (2)
Image #38 from BobP

BobP

Only took 6 days to ship from Salt Lake City to mid TN by FedEx. Great customer service, requested the bolts needed for the Passenger seat and received them before the bike. I also ordered it with the bigger battery. It and the passenger seat were easy to assemble. I used an in-lb. torque wrench to tighten the stem cap bolt, 7nm=62 in-lbs. This bike is built like a tank, well constructed. I took it for a short ride and everything is working perfectly, no adjustments necessary. I agree with some of the reviews that the strap, worse with the passenger seat, that holds the front and back together when folded, is tooo short. It took me 15 minutes to get it snapped. Is there a secret to securing the frame latch when the bike is folded. It sort of flops around. It could easily be broken off. (see pic) I secured it with a small strap. A velcro strap would work better. I also agree with some reviewers that when folded there are possible wear points where the front and back come together. I stuck small pieces of thin foam from the passenger seat packing between them. The bike when folded fits perfectly in the back of my Hyundai Tucson. I was able to get it in without scratching anything. Overall, IMO, this is the best bang for your buck foldable e-bike out there.

(9) (2)
Image #39 from Jerome Waites

Jerome Waites

This is a great price for the price and great customer service. When I got my bike in as I was doing an unboxing video I found the manufacturer had left the battery off of my bike. I contacted Ride1 Up and they sent me a battery. Great great great support.

(5) (2)
Image #40 from Jerome Waites

Jerome Waites

This is a great price for the price and great customer service. When I got my bike in as I was doing an unboxing video I found the manufacturer had left the battery off of my bike. I contacted Ride1 Up and they sent me a battery. Great great great support.

(5) (2)
Image #41 from Anonymous

Anonymous

Too cold to give it a real ride yet. Hopefully soon

(1) (1)
Image #42 from Mason S.

Mason S.

Love these bikes. I bought one for me and one for my wife. I recommend the extended battery. We’ve put about 200 miles on them and have never had to worry about battery life. There perfect for camping. Easy to fold and transport. We’ve also taken them anytime we go out of town to explore. I really want to get the extra seat accessory it would be nice to have a passenger. Highly recommend these bikes.

(6) (2)
Image #43 from Mason S.

Mason S.

Love these bikes. I bought one for me and one for my wife. I recommend the extended battery. We’ve put about 200 miles on them and have never had to worry about battery life. There perfect for camping. Easy to fold and transport. We’ve also taken them anytime we go out of town to explore. I really want to get the extra seat accessory it would be nice to have a passenger. Highly recommend these bikes.

(6) (2)
Image #44 from Laura Fielder

Laura Fielder

I’ve had the bike a couple of months and while winter weather has dampened my ability to ride often, I have really enjoyed the bike so far. I’m about 5’3” and the geometry works great for me and I find it easy to use and love the folding features and the extra throttle power from on hills and when needing to navigate at intersections. It arrived nicely packaged — no damage at all. Easy minor assembly. Lots of extra features and settings that I’m looking forward to exploring in the spring.

(7) (1)
Image #45 from Laura Fielder

Laura Fielder

I’ve had the bike a couple of months and while winter weather has dampened my ability to ride often, I have really enjoyed the bike so far. I’m about 5’3” and the geometry works great for me and I find it easy to use and love the folding features and the extra throttle power from on hills and when needing to navigate at intersections. It arrived nicely packaged — no damage at all. Easy minor assembly. Lots of extra features and settings that I’m looking forward to exploring in the spring.

(7) (1)
Image #46 from Bradley

Bradley

This is a pretty good deal and I am glad to have this bike, and thankful for the Colorado rebate that allowed me to get it. I hate cars and dream of a world without them. For the past 3 years I’ve been zipping around on a Segway Ninebot Max and LOVE scooting. The Portola looks a lot nicer than it actually is. It’s got pretty cool styling but looking more closely at it there are some issues. I first noticed that there is a little bit, maybe a few millimeters of play at the frame hinge. The plastic throttle looks like garbage. The seat post clamp seems to need a lot of force to hold the seat at the proper height, otherwise it slips down. I wouldn’t doubt if the quick release, bends and snaps eventually. I like that it’s quick to adjust though. Overall the bike rides very rough and you can feel every bump in the road with such a hard seat. Further, I’m not sure how long the battery is lasting but it’s long enough for the amount of time you’d want to spend on this bike. The small wheels with the heavy frame makes this bike handle unlike any non electric bike I’ve ever ridden. This all said, I’m happy with it, for what we fill use it for and with the Colorado rebate, it was worth the price that I paid. I appreciated the good service from Ride1Up, also honoring the discount for the “pledge.” I could go on about the little rattles and clicks, but you get my point. It’s worth the money I paid.

(7) (5)
Image #47 from Mark Cannon

Mark Cannon

It is my first folding bike and first bike with small tires. Bike was pretty straight forward to assemble. Some challenges with the different versions of the instructions. Best to use assembly video. It is very responsive and has a good range. I have a 30 km round trip commute across the Vancouver peninsula with a climb of 95 m and then back down 94 m. Battery life is fine, easily getting three round trips without charging. It is not a light bike ~60 kg. With that much weight, the folding aspect is not terribly useful - possibly good when having to move the bike by car. I would not like to have to carry it up a lot of stairs :-) Happy with my purchase.

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Reviews With Photos
1-6 of 155 reviews
  1. Garrett C.

    An absolute joy to ride and I even haven’t tried Class 3 yet. Have had my Portola for about a month now and I want to ride it every day. It has been great for running errands, going to the park, breweries, etc. Highly recommend the Portola for anyone looking for a way to drive less and bike more.


    How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. : Fits great for my size, 6'0", 180lbs


    4 days ago
    (2) (0)
  2. raymond g.

    Extremely nice. By far one of the best ebikes made. Bought one for myself to try out. 2 days later, bought another for my wife. We have a disabled 20-year-old daughter that we pull on a trailer. She absolutely loves it.The bikes do great. We have been riding at campgrounds. Today we went to Wildwood New Jersey road 20 miles Open down the boardwalks.

    Reviews With Photos
    Image #1 from raymond g.
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    5 days ago
    (4) (0)
  3. Mary Lou S.

    We love our bikes. Mine arrived with the chain off, but I was able to get it back on. I am 81 years old, so that is amazing. We still have no idea what the hook is for that came in the box with the tools and the hat. But the bikes are so easy to ride and operate.

    1 week ago
    (2) (0)
  4. Eric W.

    Excellent product! Would buy again!

    3 weeks ago
    (1) (0)
  5. William A.

    Bike works perfectly love it simple assembly only thing I would have preferred was to have the shock absorbers seat installed and not have to order it separately. Great bike a little hard on your back if you’re going over a lot of bumps. Plan on ordering the shock absorbers seat when back in stock.


    How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. : 5'9 bike seems fine for my height back very straight posture of a comfort bike.


    3 weeks ago
    (4) (0)
  6. Craig H.

    A nicely designed folding bike. Great for RV travel


    How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. : The bike can work for small and large people.


    3 weeks ago
    (1) (1)