Reviews
| 5 star | 82 | 82% |
| 4 star | 16 | 16% |
| 3 star | 0 | 0% |
| 2 star | 0 | 0% |
| 1 star | 0% |
Customer Images
Anonymous
Love my Portola
Kenneth C.
Bike came in and I rode for a few days and then the battery went out. I called customer support and they immediately approved my claim with some evidence and sent me a new battery. I have since put about 50 more miles on it and I am loving it. Folds up and fits tight in the back seat of a Honda Civic and the ride is very smooth and comfortable. I also have dumped it once on the side and after making sure everything was tightened up it still rode great. I definitely recommend this bike and company to new ebike riders!
Kenneth C.
Bike came in and I rode for a few days and then the battery went out. I called customer support and they immediately approved my claim with some evidence and sent me a new battery. I have since put about 50 more miles on it and I am loving it. Folds up and fits tight in the back seat of a Honda Civic and the ride is very smooth and comfortable. I also have dumped it once on the side and after making sure everything was tightened up it still rode great. I definitely recommend this bike and company to new ebike riders!
Luis G.
Awesome 😎
Luis G.
Awesome 😎
Daniel M.
I purchased a Portola to do some local errands and for just enjoyment and exercise. As soon as my wife tried it, I had to purchase a second one. In less than a month, I have over 100 miles. I have not been riding a bike for years and this bike not only helped me get back into the sport/shape, but this is such a high quality bike that already from time to time I find that I can turn off the PAS. I have topped 30MPH in class 3 PAS 5. Without the 8 speed shifting, I don't think that would have been possible. I love the higher quality smooth 8 speeds of this bike. Just riding the Portola in bike mode only, is very comfortable. Our local area has a lot of steep hills and the PAS modes have no issues navigating them. We have also purchased some 40 gal storage bins from Walmart to put the bikes in the bins when we transport them for camping or for trail rides in local parks. They fit perfect and we are planning to take them on a camping trip in a week. I think I will get a rear basket soon so I can do some errands to the local shops/grocery. So much better than having to take the car. Great product and I am sure I will get many years of enjoyment out of them.
Daniel M.
I purchased a Portola to do some local errands and for just enjoyment and exercise. As soon as my wife tried it, I had to purchase a second one. In less than a month, I have over 100 miles. I have not been riding a bike for years and this bike not only helped me get back into the sport/shape, but this is such a high quality bike that already from time to time I find that I can turn off the PAS. I have topped 30MPH in class 3 PAS 5. Without the 8 speed shifting, I don't think that would have been possible. I love the higher quality smooth 8 speeds of this bike. Just riding the Portola in bike mode only, is very comfortable. Our local area has a lot of steep hills and the PAS modes have no issues navigating them. We have also purchased some 40 gal storage bins from Walmart to put the bikes in the bins when we transport them for camping or for trail rides in local parks. They fit perfect and we are planning to take them on a camping trip in a week. I think I will get a rear basket soon so I can do some errands to the local shops/grocery. So much better than having to take the car. Great product and I am sure I will get many years of enjoyment out of them.
Marc F.
Very Happy with my new Portola folding eBike
Marc F.
Very Happy with my new Portola folding eBike
Daniel K.
I like everything but the cadence sensor. For a few dollars more they could use a torque sensor that would be much safer to ride.
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It is way more fun than I thought it would be.
How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. Yes, no problem with fit.
Absolutely a great bike. Customer service is not so good. It was delivered on time. Fedxex didn’t ask for a signature. I live on the 3rd floor. Left it down stairs. No big. It was very easy to assemble. Very straight forward. 25 to 30 mins. After that? Sent several messages as to why I’m only getting 10 miles per charge. No reply. Thankfully found what I needed on you tube. With the help of you tube videos I finally got my bike where I need it. Absolutely love it. It’s a great!!! Bike, just don’t count on much personal help from ride1up.
My wife loves her new Portola for 46th anniversary! Even with PAS off the bike pedals easily unlike so others. There are only 2 complaints after 20 miles on a gravel rail trail: seat post needs shock absorption, and the handle bars are too far away, wish it had a BMX style handlebar.
Extended battery after 10 miles on PAS1 and another 10 miles on PAS2 battery still indicator had not even dropped 1bar!
How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. The Portola comes in one frame size, fits her perfectly at 60 inches tall. Myself at 71 inches, 195# and long legs would prefer a 24 inch x 2.8 tire size.
Excellent bike only negative is seat not very comfortable
How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. 5'6" fit well on a portola
Love my Portola
How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. I'm 5'7" and the bike fits me well I ride it mainly on paved trials. It is comfortable and I had an easy time putting it together. Took about 45 minutes. Love that the battery is on the top of the down tube so easy to put in and take out. I have had a few questions and Ride1 UP support got back to me right away. Very happy with the bike
Easy to assemble. Excellent commuter/town bike.