Connect+ Front Rack

In Stock

65 reviews

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Reviews

4.0
Based on 64 reviews
Showing 5 of 64 reviews (1 star). See all 64 reviews

Customer Images

Image #1 from Kris
Image #2 from Kris
Image #3 from Paul
Image #4 from Paul
Image #5 from Paul
Image #1 from Kris

Kris

This rack is sturdy and should be easy to install on a "compatible" ebike. If I had one of those bikes I would probably have given it 4 or 5 stars. I have a Turris, but customer service said the rack would work with two minor changes: 1. Order an extension for the headlight power cord. Open the upper part of the battery compartment to access the controller and install the extension. 2. Bend the mounting tab on the rack so it tilts upwards and has enough clearance that the Connect+ bracket doesn't hit the fender. I decided to try it. With the rack unbent and the legs pushed up as high as possible on the fork the basket tilted backwards about 9 degrees. If I had to guess I'd say this rack is made of an aluminum alloy, and those usually can't be bent very many times before breaking. So that, combined with not wanting to tilt the basket even further, prompted me to make my own adapter bracket. Luckily I had a piece of scrap aluminim with two holes of exactly the right size that were about the right distance apart. I sawed off the excess to make an ugly but totally functional bracket. Now there's plenty of clearance between the fender and rack, and luckily the makeshift bracket barely clears the front of the top of the fork when the suspension is fully compressed. The clamps that come with the rack for attaching it to the legs of the fork are not the right size for the Turris. The included shims are far too thick but with no shims the clamps slide up and down. I had to cut my own shims from an old inner tube and, since I'm a bit of a perfectionist, attached them to the insides of the clamps with vulcanizing cement from a patch kit. The headlight extension cable is still in the mail. Having read the Turris controller access page on the Ride1up support site I expect the installation to be a little tedious but easy overall. (Those complaining about tearing their headlight cable or having to splice it would benefit from reading the controller access info for their bike. There IS a connector in there where you can insert an extension and if you just need a bit more slack re-arranging the cables in there might do it.) Now that it's installed I can lift the front of the bike by the rack and there's no wobble when I shake it. Considering the weight of the Turris and that front racks are usually light weight, I think that speaks pretty highly of this rack. I was told to expect some installation difficulty but it ended up being more difficult than expected. It turned out really well and I'm quite happy with it but after having to make my own adapter bracket to fit the Turris I just can't give this rack more than two stars.

(4) (2)
Image #2 from Kris

Kris

This rack is sturdy and should be easy to install on a "compatible" ebike. If I had one of those bikes I would probably have given it 4 or 5 stars. I have a Turris, but customer service said the rack would work with two minor changes: 1. Order an extension for the headlight power cord. Open the upper part of the battery compartment to access the controller and install the extension. 2. Bend the mounting tab on the rack so it tilts upwards and has enough clearance that the Connect+ bracket doesn't hit the fender. I decided to try it. With the rack unbent and the legs pushed up as high as possible on the fork the basket tilted backwards about 9 degrees. If I had to guess I'd say this rack is made of an aluminum alloy, and those usually can't be bent very many times before breaking. So that, combined with not wanting to tilt the basket even further, prompted me to make my own adapter bracket. Luckily I had a piece of scrap aluminim with two holes of exactly the right size that were about the right distance apart. I sawed off the excess to make an ugly but totally functional bracket. Now there's plenty of clearance between the fender and rack, and luckily the makeshift bracket barely clears the front of the top of the fork when the suspension is fully compressed. The clamps that come with the rack for attaching it to the legs of the fork are not the right size for the Turris. The included shims are far too thick but with no shims the clamps slide up and down. I had to cut my own shims from an old inner tube and, since I'm a bit of a perfectionist, attached them to the insides of the clamps with vulcanizing cement from a patch kit. The headlight extension cable is still in the mail. Having read the Turris controller access page on the Ride1up support site I expect the installation to be a little tedious but easy overall. (Those complaining about tearing their headlight cable or having to splice it would benefit from reading the controller access info for their bike. There IS a connector in there where you can insert an extension and if you just need a bit more slack re-arranging the cables in there might do it.) Now that it's installed I can lift the front of the bike by the rack and there's no wobble when I shake it. Considering the weight of the Turris and that front racks are usually light weight, I think that speaks pretty highly of this rack. I was told to expect some installation difficulty but it ended up being more difficult than expected. It turned out really well and I'm quite happy with it but after having to make my own adapter bracket to fit the Turris I just can't give this rack more than two stars.

(4) (2)
Image #3 from Paul

Paul

Id say if your an experienced mechanic with a good set of tools it's moderately easy to install only because the rubber clamp things are a pain. I ended having to use needle nose pliers on side side to clamp it while trying to put the screw through and the nut on. I think if the bolts were 5mm longer they would be easier to put on. That's the only downside, I wrestled with those clamps for a good hour. Its really sturdy and I custom mounted a pet carrier to it. My dog weighs about 15lbs and the bike rides great with this setup. Nice design, just needs a little work on the hardware side to make the install smoother.

(8) (0)
Image #4 from Paul

Paul

Id say if your an experienced mechanic with a good set of tools it's moderately easy to install only because the rubber clamp things are a pain. I ended having to use needle nose pliers on side side to clamp it while trying to put the screw through and the nut on. I think if the bolts were 5mm longer they would be easier to put on. That's the only downside, I wrestled with those clamps for a good hour. Its really sturdy and I custom mounted a pet carrier to it. My dog weighs about 15lbs and the bike rides great with this setup. Nice design, just needs a little work on the hardware side to make the install smoother.

(8) (0)
Image #5 from Paul

Paul

Id say if your an experienced mechanic with a good set of tools it's moderately easy to install only because the rubber clamp things are a pain. I ended having to use needle nose pliers on side side to clamp it while trying to put the screw through and the nut on. I think if the bolts were 5mm longer they would be easier to put on. That's the only downside, I wrestled with those clamps for a good hour. Its really sturdy and I custom mounted a pet carrier to it. My dog weighs about 15lbs and the bike rides great with this setup. Nice design, just needs a little work on the hardware side to make the install smoother.

(8) (0)
Image #6 from HILARY K.

HILARY K.

Awful design, took 3 people to get it on, left screw came off within 1 week, now it’s unusable.

(6) (2)
Image #7 from daco328

daco328

Like another review mentioned, I also pulled out the light and the cable ripped. Not sure what I can do about that. Have not even rode it yet. After watching the video it appears there is several inches of slack in the braded cables. This does not appear to be the care with the turris. I also have exposed wires and not enough slack. Also, the rack will not fit with the fender. Again, the video appears there is plenty of room for clearance.

(5) (2)
Image #8 from daco328

daco328

Like another review mentioned, I also pulled out the light and the cable ripped. Not sure what I can do about that. Have not even rode it yet. After watching the video it appears there is several inches of slack in the braded cables. This does not appear to be the care with the turris. I also have exposed wires and not enough slack. Also, the rack will not fit with the fender. Again, the video appears there is plenty of room for clearance.

(5) (2)
Image #9 from Sara

Sara

After waiting 2 weeks for the rack and basket combo, I struggled significantly to put the rack on my Core 5. Despite the front rack listing 2 other models (Roadster and Rev 1) as not compatible- I learned later through a separate support article that the front rack is ALSO not compatible with the Core 5 model. Would have greatly appreciated having this information listed on the front rack purchasing page with the other incompatible models. Had the rack been able to be installed, I'm sure it would have functioned fine (thus my 2 stars instead of 1). However, now I have a partially assembled rack, a basket with no purpose, and damage to my headlight. The headlight specifically was written as needing to "pull out" the wires to reach the front of the rack, and upon unraveling the coating and pulling gently on the wire, my headlight ripped right out leaving exposed wires. Now my bike and I will have a separation until I can figure out how to safely rewire it since my commute to and from work as a nurse is typically in the dark at least one way.

(9) (0)
Image #10 from Sara

Sara

After waiting 2 weeks for the rack and basket combo, I struggled significantly to put the rack on my Core 5. Despite the front rack listing 2 other models (Roadster and Rev 1) as not compatible- I learned later through a separate support article that the front rack is ALSO not compatible with the Core 5 model. Would have greatly appreciated having this information listed on the front rack purchasing page with the other incompatible models. Had the rack been able to be installed, I'm sure it would have functioned fine (thus my 2 stars instead of 1). However, now I have a partially assembled rack, a basket with no purpose, and damage to my headlight. The headlight specifically was written as needing to "pull out" the wires to reach the front of the rack, and upon unraveling the coating and pulling gently on the wire, my headlight ripped right out leaving exposed wires. Now my bike and I will have a separation until I can figure out how to safely rewire it since my commute to and from work as a nurse is typically in the dark at least one way.

(9) (0)
Image #11 from Don Maggetti

Don Maggetti

Very nice rack and easy to install. Got the quick release basket to go with it. Love it.

(1) (2)
Image #12 from Don Maggetti

Don Maggetti

Very nice rack and easy to install. Got the quick release basket to go with it. Love it.

(1) (2)
Image #13 from Suzanne Gleed

Suzanne Gleed

Love the rack and front basket. Our puppy loved it as well❤️?

(6) (1)
Image #14 from Douglas J Hirsch

Douglas J Hirsch

The front rack came with no instructions, but it seemed simple enough to figure out. A quick Google Search suggested a YouTube video titled “How to install Ride1Up Basket + Platform.” The first minute showed what I needed to know. The only trouble I had was extending the wiring for the headlamp. The video shows extra wire wrapped up in the front wiring harness – just enough to allow the light’s new placement at the front of the rack. That was not the case for my 700XR. I ended up splicing in a foot of wire so my headlight could reach the front of the rack. I used solder and heat-shrink for the extension. The installed front rack provides a platform measuring roughly 12 inches by 5 inches. With racks over both wheels now, my bike looks balanced. In addition, I can better distribute the weight of my gear on my next long ride. I have tried a few items. The rack can hold a sleeping bag, tent, or cooler – the possibilities are exciting. Overall, I am extremely satisfied with the front rack. My 700 looks better and is more functional with the front rack than without it. What do I like best? I like how the front rack moves the headlight forward. The new light placement eliminates the long shadow cast by my front tire. This was an unexpected improvement. At night, all I see now is the road. (Maybe R1U could call it the “Headlight Extension Kit + Platform.”)

(3) (1)
Image #1 from Kris
Image #2 from Kris
Image #3 from Paul
Image #4 from Paul
Image #5 from Paul
Image #6 from HILARY K.
Image #7 from daco328
Image #8 from daco328
Image #9 from Sara
Image #10 from Sara
Image #11 from Don Maggetti
Image #12 from Don Maggetti
Image #13 from Suzanne Gleed
Image #14 from Douglas J Hirsch
Reviews With Photos
1-6 of 64 reviews
  1. Matt V.

    Works as advertised


    How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. : Fits great, for my wife, she’s 5’4”


    1 week ago
    (0) (0)
  2. Carlos G.

    Great addition, always at use , great for close and quick access.

    2 weeks ago
    (0) (0)
  3. Scott C.

    great to be able to move the basket from front to back with just a spring-snap (also have rear rack)

    4 weeks ago
    (0) (0)
  4. Emily

    The quick release system is genius. I love being able to change the basket from the front to the back based on my needs. And I can take the basket off when I need to fit the bike in the back of my van.


    How does the bike* fit? Please share your height/size and the frame type you ordered, if applicable. : Perfect size


    1 month ago
    (0) (0)
  5. Paul

    Fits well. Might consider warning that it’s not a seat.

    1 month ago
    (0) (0)
  6. Joseph O A.

    Super strong front rack. New wheel for my Core5. Had a broken wheel on my Core5 and couldn’t find one anywhere. Grandson went up a curb. Ordered a wheel and a front rack so my total would be over $100.00. That way I got free shipping.

    3 months ago
    (0) (1)