500 Series (Discontinued)

Out Of Stock

Classic comfort style ebike

704 reviews

The 500 Series has been discontinued.

It was the first ebike introduced by Ride1Up. To this day, it continues to provide riders countless miles of memorable experiences and reliable performance.

Current owners of the 500 Series will continue to receive the same quality of service and support expected from Ride1Up.

If you were planning to purchase the 500 Series, we recommend looking into the 700 Series ebike.

View 700 Series

Frame Type ST
ST - Step-Through
XR - Step-Over

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Service & Support

Seasoned Bike Mechanics Offer Expert Technical Support and Friendly Customer Service.

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1-Year Warranty*

Every Ride1UP eBike Comes With a Warranty Against Manufacturing Defects. *Terms Apply

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30-Day Returns*

We’re Confident That You’ll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. *Terms Apply

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Free Shipping

On All Bikes to Contiguous 48 States. $100 Direct Shipping to Canada. Exclusions Apply.

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Is this the right bike for me? Let's chat: 1-877-RIDE1UP
Pre-sale support hours

9:00 AM - 5:00 PM PST

Monday - Friday

8AM-12PM PST - Saturday

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500 Series (Discontinued) At A Glance

Speed

Speed

Class 3 electric bike, with 28mph pedal assist and 20mph throttle

Motor

Motor

Powerful 750w sustained geared hub motor with 60nm torque

Range

Range

25-45 miles depending on rider weight, terrain, incline, and riding style

Frame

Frame

Lightweight 6061 alloy frame with internal protected & locked electronics

Comfort

Comfort

Frame geometry & components built for "the most comfortable ride ever"

Features & Highlights

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Integrated LED Headlight. Operated From The Display. See and Be Seen!
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48V Two Amp Charger and Cable. LED Indicator Feature Provides Realtime Charging Status.
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Handlebar Mounted 2.2" Two-Tone LCD Display. Customizable Pedal Assist (PAS) and Advanced Metrics for Intelligent Riding Feedback.
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All-Terrain eBike Tires Featuring K-Shield Protection for Puncture Resistance. High Performing and Reliable - Perfect for Variable Terrain.
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Two Keys for the Removable Integrated Battery System. Theft Protection Design - Battery Anxiety Begone!
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Heavy Duty Adjustable Chainstay Kickstand. High Load Capacity for Extra Support and Stability.

Components & Tech Specs

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Motor
Motor
48V Geared Hub Shengyi Motor, 750W Sustained
Motor
Controller
48V22A Lishui Sine-wave (potential peak output of 1000w)
Motor
Battery
48V 13AH Reention Dorado ID Plus with LG cells and Smart BMS
Motor
Display
KD21C Adjustable Speed LCD
Motor
PAS Sensor
12 Magnet Sensitive Cadence sensor
Motor
Throttle
Left Side Thumb Throttle
Motor
Brakes
Tektro Aries 160mm Mechanical Disc with Electric Cut-Off Sensor
Motor
Front Hub
Joy tech 115mm
Motor
Tires
Kenda Kwick Seven.5 27.5"x2.2" (650b)
Motor
Saddle
Selle Royal Freeway Plush Comfort
Motor
Seat Post
XR 27.2mm diameter, ST 28.6mm diameter, x350mm Adjustable Angle Seat Post
Motor
XR Stem
PROMAX MA-45 1 1/8” Fork, 90mm 10° ext, 25.4mm Bar Clamp
Motor
ST Stem
PROMAX Adjustable 0-60° 60mm ext, 31.8mm Bar Clamp
Motor
Fork
Suntour XCT Coil Spring 100mm Travel
Motor
Gearing
44T Chainring 11-30T Shimano Cassette
Motor
Shifters
Shimano Acera Rapid-Fire
Motor
Derailleur
Shimano Acera RD-M360
Motor
Cassette
Shimano 8-Speed
Motor
Spokes
Black Steel, black 12G Rear, 13G Front
Motor
Pedals
Wellgo Full Alloy Platform
Motor
Kickstand
Adjustable Arm Chainstay Mounted
Motor
Front Light
Buchel 50 Lux Front Light

Dimensions & Sizing

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XR
ST
Height range
Stand-over height
Handlebar reach
Handlebar height
5'5"-6'4"
28.5"
24"
42"
5'1"-6-2"
15"
18"
40"
CONVERT MEASUREMENTS

Assembly & Support

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Bike Will Arrive 85% Assembled (electronics are pre-assembled). Basic Assembly Steps Are Required As Noted In The Video Below.

Bikes In Stock Ship In Under 24 Hours. Email Tracking Provides Transit And Delivery Estimates Once Shipped. Package Size is 52″x30″x8″ and just under 70lbs.

FAQ'S

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Can I test ride a bike? minus plus

We are a direct-to-consumer company both in pricing and strategy. You will generally pay a premium for the ability to test ride through a dealer. However, our bikes have been thoroughly tested by top reviewers such as Electric Bike Review, Electric Bike Report, Cycling Weekly, Clean Technica, Electrek and many others who have published their reviews on YouTube. Additionally, we are now supporting an independent network of owners offering their bikes for demos. Learn more here Locations

Can I upgrade the battery? minus plus

Upgraded batteries are available, but ONLY as a separate purchase.

What can I expect ordering a bike from Ride1UP? minus plus

This article will explain all about what to expect when ordering a bike from us. Ordering With Us

Can you ship to _______? minus plus

We only ship within North America. The Continental United States is FREE. Hawaii and Alaska is $400. Shipping to Canada is $100. We are not responsible for any additional tariffs charged by your local government which often times applied after importing. Unfortunately, we are not able to ship our bikes directly to Europe. You can use a shipping forwarder like ShopUsa.com to reach your country.

Can I switch the handlebars to another model? minus plus

No. The variations you see on the site are the only options we have.

Are the bikes water-proof? minus plus

The bikes are not water-proof, they are water-resistant, rated IP-65. While we do not recommend leaving the bikes out in the rain or riding in the rain or other hazardous conditions due to personal safety, the bikes can handle water exposure.

Made to keep you moving

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The 500 Series has been discontinued. It was the first ebike introduced by Ride1Up. To this day, it continues to provide riders countless miles of memorable experiences and reliable performance. Current owners of the 500 Series will continue to receive the same quality of service and support expected from Ride1Up. If you were planning to purchase the 500 Series, we recommend looking into the 700 Series ebike. View 700 Series

Reviews

4.8
Based on 703 reviews

Customer Images

Image #1 from Charles Hall
Image #2 from Charles Hall
Image #1 from Gary
Video #1 from Gary
Image #1 from Anonymous
Image #1 from John F.
Image #2 from John F.
Image #1 from Anonymous
Image #1 from Mary Lou
Image #2 from Mary Lou
Image #1 from Charles Hall

Charles Hall

Awesome bike 500 series that over 7,000 miles on it I have no problems other than regular maintenance

(9) (3)
Image #2 from Charles Hall

Charles Hall

Awesome bike 500 series that over 7,000 miles on it I have no problems other than regular maintenance

(9) (3)
Image #1 from Gary

Gary

Great bike. I Like how you can charge your phone while riding. Easy to put together. Very happy with purchase.

(3) (3)
Video #1 from Gary

Gary

Great bike. I Like how you can charge your phone while riding. Easy to put together. Very happy with purchase.

(3) (3)
Image #1 from Anonymous

Anonymous

Ride1Up is the perfect bike for me! Love the ease of pedalling and getting distance I want to go. Here I am rockin' it on the Northern Rail Trail at the Boston mile marker. Final words - sorry I waited so long to purchase!!

(4) (1)
Image #1 from John F.

John F.

Absolutely loving my Ride 1UP 500 Series. Super battery life and all the power I need. The attached photo on the shore of the Hudson River in NYS requires a 3 mile return trip home uphill all the way. The climb home varies between 5-30 degree incline and with a fresh charge I still have four bars on the power pack. This 66 year old couldn’t be happier with this bike, customer service and support. If you’re on the fence, take it from me and just buy it!

(3) (0)
Image #2 from John F.

John F.

Absolutely loving my Ride 1UP 500 Series. Super battery life and all the power I need. The attached photo on the shore of the Hudson River in NYS requires a 3 mile return trip home uphill all the way. The climb home varies between 5-30 degree incline and with a fresh charge I still have four bars on the power pack. This 66 year old couldn’t be happier with this bike, customer service and support. If you’re on the fence, take it from me and just buy it!

(3) (0)
Image #1 from Anonymous

Anonymous

It is a great Ebike I wish it was belt drive of course will be much more expensive.

(1) (0)
Image #1 from Mary Lou

Mary Lou

I love the bike. It came quickly and was well packaged! It is a joy to ride???? The gears shift easily and are well placed on the handlebar. It is easy to peddle with or without the assist. Riding uphill is a joy???? I could ride the bike all day! I love it!

(3) (0)
Image #2 from Mary Lou

Mary Lou

I love the bike. It came quickly and was well packaged! It is a joy to ride???? The gears shift easily and are well placed on the handlebar. It is easy to peddle with or without the assist. Riding uphill is a joy???? I could ride the bike all day! I love it!

(3) (0)
Image #1 from Charles Hall
Image #2 from Charles Hall
Image #1 from Gary
Video #1 from Gary
Image #1 from Anonymous
Image #1 from John F.
Image #2 from John F.
Image #1 from Anonymous
Image #1 from Mary Lou
Image #2 from Mary Lou
Reviews With Photos
1-6 of 703 reviews
  1. Tom Dodd

    I have over 1650 miles on my series 500 and it has been a perfectly fine bike for the last three years. I’ve had minor tuning done, but less than with my old mountain bike. More range on the battery is the only thing I’d like, but it has worked well for me and the quality of the construction has been proven to be good. My normal local rides are between 12 and 26 miles, with some hill climbs. No complaints.
    I have no idea why they discontinued such a good, practical bike.

    Sizing/Fit Notes:

    Series 500 step over

    5 months ago
    (1) (0)
    • Ride1Up

      Thank you for your review, Tom We appreciate it.

      5 months ago
  2. Marco Rodiguez

    Love my bike!! Iv hady bike for 2 years already and have taken it on many adventures. It’s my go to solo camping partner and wouldn’t change it for the world.

    9 months ago
    (1) (0)
  3. David Schulien

    This bike is awesome!
    My wife can finally ride with me. Thanks Ride1up!

    2 years ago
    (1) (0)
  4. Paul I.

    Bike Came well packaged , shipped promptly and the video was good in the assembly stage, However after 2 weeks of riding with about 60 miles on the bike Im hearing a rattling noise coming from rear hub on left side and cant figure it out. And when i try to access online support the page doesn’t load for me to inquire about the issue

    2 years ago
    (0) (0)
    • Ride1UP

      We are very sorry to hear that. I will send you an email to follow up. Our contact us page is working: https://ride1up.com/contact/.
      If that does not work, please feel free to call us and ask them to create a support request: (888) 494-1415

      2 years ago
  5. Eric B.

    Love my new bike, easy enough to assemble , rides great .
    Would like to review again in a couple of months after I really get a chance venture out and do some longer tours .

    2 years ago
    (0) (0)
  6. James

    Excellent bike, excellent value.

    2 years ago
    (0) (0)