Reviews
5 star | 84% | |
4 star | 13% | |
3 star | 1% | |
2 star | 0% | |
1 star | 0% |
Customer Images









On this page you will find all of the available ebikes with special discount pricing under our UC program.
Please note that you must be signed in in order to purchase an ebike using the special pricing. UC pricing will be marked in red.
The 500 Series has been discontinued.
It was the first ebike introduced by Ride1Up. To this day, it continues to provide riders countless miles of memorable experiences and reliable performance.
Current owners of the 500 Series will continue to receive the same quality of service and support expected from Ride1Up.
If you were planning to purchase the 500 Series, we recommend looking into the 700 Series ebike.
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Class 3 electric bike, with 28mph pedal assist and 20mph throttle
Powerful 750w sustained geared hub motor with 60nm torque
25-45 miles depending on rider weight, terrain, incline, and riding style
Lightweight 6061 alloy frame with internal protected & locked electronics
Frame geometry & components built for "the most comfortable ride ever"
Bike Will Arrive 85% Assembled (electronics are pre-assembled). Basic Assembly Steps Are Required As Noted In The Video Below.
Bikes In Stock Ship In Under 24 Hours. Email Tracking Provides Transit And Delivery Estimates Once Shipped. Package Size is 52″x30″x8″ and just under 70lbs.
We are a direct-to-consumer company both in pricing and strategy. You will generally pay a premium for the ability to test ride through a dealer. However, our bikes have been thoroughly tested by top reviewers such as Electric Bike Review, Electric Bike Report, Cycling Weekly, Clean Technica, Electrek and many others who have published their reviews on YouTube. Additionally, we are now supporting an independent network of owners offering their bikes for demos. Learn more here Locations
Upgraded batteries are available, but ONLY as a separate purchase.
This article will explain all about what to expect when ordering a bike from us. Ordering With Us
We only ship within North America. The Continental United States is FREE. Hawaii and Alaska is $400. Shipping to Canada is $100. We are not responsible for any additional tariffs charged by your local government which often times applied after importing. Unfortunately, we are not able to ship our bikes directly to Europe. You can use a shipping forwarder like ShopUsa.com to reach your country.
No. The variations you see on the site are the only options we have.
The bikes are not water-proof, they are water-resistant, rated IP-65. While we do not recommend leaving the bikes out in the rain or riding in the rain or other hazardous conditions due to personal safety, the bikes can handle water exposure.
5 star | 84% | |
4 star | 13% | |
3 star | 1% | |
2 star | 0% | |
1 star | 0% |
Customer Images
Seasoned Bike Mechanics Offer Expert Technical Support and Friendly Customer Service.
Learn MoreEvery Ride1Up ebike Comes With a Warranty Against Manufacturing Defects. *Terms Apply
Learn MoreWe're Confident That You'll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. *Terms and Model Exclusions Apply
Learn MoreOn All Bikes to Contiguous 48 States. $100 Direct Shipping to Canada. Exclusions Apply.
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I have over 1650 miles on my series 500 and it has been a perfectly fine bike for the last three years. I’ve had minor tuning done, but less than with my old mountain bike. More range on the battery is the only thing I’d like, but it has worked well for me and the quality of the construction has been proven to be good. My normal local rides are between 12 and 26 miles, with some hill climbs. No complaints.
I have no idea why they discontinued such a good, practical bike.
Series 500 step over
Thank you for your review, Tom We appreciate it.
Love my bike!! Iv hady bike for 2 years already and have taken it on many adventures. It’s my go to solo camping partner and wouldn’t change it for the world.
This bike is awesome!
My wife can finally ride with me. Thanks Ride1up!
Bike Came well packaged , shipped promptly and the video was good in the assembly stage, However after 2 weeks of riding with about 60 miles on the bike Im hearing a rattling noise coming from rear hub on left side and cant figure it out. And when i try to access online support the page doesn’t load for me to inquire about the issue
We are very sorry to hear that. I will send you an email to follow up. Our contact us page is working: https://ride1up.com/contact/.
If that does not work, please feel free to call us and ask them to create a support request: (888) 494-1415
Love my new bike, easy enough to assemble , rides great .
Would like to review again in a couple of months after I really get a chance venture out and do some longer tours .
Excellent bike, excellent value.