25 reviews for Basket
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Ed Hilton
The basket is well-built, up to a point. I suspect no one at corporate HQ has tried to assemble one, or seen a finished basket. Overall I like it. But here’s the issue: the small m5x10 screws that hold the basket halves together. I have attached a couple of pictures. Two problems: the screws are very tight to tighten, resulting in the allen head recess getting mangled about halfway, so you need to finish with vice grip pliers. And then once the screws are fully inserted … they don’t sit flush, they stand proud by quite a bit. Looks very unprofessional. Because the bars are round, i don’t know how you would do it differently, but the way it is now is unacceptable.
Ed Hilton
The basket is well-built, up to a point. I suspect no one at corporate HQ has tried to assemble one, or seen a finished basket. Overall I like it. But here’s the issue: the small m5x10 screws that hold the basket halves together. I have attached a couple of pictures. Two problems: the screws are very tight to tighten, resulting in the allen head recess getting mangled about halfway, so you need to finish with vice grip pliers. And then once the screws are fully inserted … they don’t sit flush, they stand proud by quite a bit. Looks very unprofessional. Because the bars are round, i don’t know how you would do it differently, but the way it is now is unacceptable.
Ed Hilton
The basket is well-built, up to a point. I suspect no one at corporate HQ has tried to assemble one, or seen a finished basket. Overall I like it. But here’s the issue: the small m5x10 screws that hold the basket halves together. I have attached a couple of pictures. Two problems: the screws are very tight to tighten, resulting in the allen head recess getting mangled about halfway, so you need to finish with vice grip pliers. And then once the screws are fully inserted … they don’t sit flush, they stand proud by quite a bit. Looks very unprofessional. Because the bars are round, i don’t know how you would do it differently, but the way it is now is unacceptable.
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Came broken. Customer support was horrible. Will not replace some thing that wasn’t even installed on the bike will never buy from your company again I’m sad that I bought from you in the first place.
We are sorry to hear this. We requested a picture of the damage/issue, but did not receive one. With more information we can certainly make sure this is resolved, whether that means replacing it or returning it.
Won’t work on my bike without more brackets to buy.
Our support team will reach out to assist.
The basket is well-built, up to a point. I suspect no one at corporate HQ has tried to assemble one, or seen a finished basket. Overall I like it. But here’s the issue: the small m5x10 screws that hold the basket halves together.
I have attached a couple of pictures. Two problems: the screws are very tight to tighten, resulting in the allen head recess getting mangled about halfway, so you need to finish with vice grip pliers. And then once the screws are fully inserted … they don’t sit flush, they stand proud by quite a bit. Looks very unprofessional. Because the bars are round, i don’t know how you would do it differently, but the way it is now is unacceptable.
very confusing u must buy the rack separately in order to place the basket
Some bikes come with a compatible rear rack. However if your bike does not have a rack you need to purchase a compatible front or rear rack from us.
Just received my Cafe Cruiser and I am in love with it. Assembly was easy and it loves up to its name. The bigger tire size is perfect for off road and normal paved roads. The build on this bike is impressive and more sturdy than I ever imagined. Bike is built to last !!!!
Super handy, may buy front rack to install it there instead of back. Only problem is when we go for a ride. Everyone puts their things in it.