Love the bike, but hate the service. I broke my charger (my fault) and ordered a new one from 1-Up. It seems to loosely fit into the battery port but is not making a sufficient connection to charge. There is NO place in all of Utah that will help or repair 1 UP e-bikes so I’m left to trying to handle this remotely and it’s not going well. This is the downside to ordering e-bikes online rather than through a dealer. But I actually love my bike when I can use it. ( the battery has been dead for 5 weeks now)
(1)(0)
Rated 3 out of 5
Alfred shavers –
Nice ride
(0)(0)
Rated 4 out of 5
Alfred shavers –
No problems A happy customer
(0)(0)
Rated 4 out of 5
Alfred shavers –
Very pleased
(0)(0)
Rated 4 out of 5
Christopher S. (verified owner)–
A bit slow with no real indicator on how long you’re waiting.
Corey (verified owner) –
Love the bike, but hate the service. I broke my charger (my fault) and ordered a new one from 1-Up. It seems to loosely fit into the battery port but is not making a sufficient connection to charge. There is NO place in all of Utah that will help or repair 1 UP e-bikes so I’m left to trying to handle this remotely and it’s not going well. This is the downside to ordering e-bikes online rather than through a dealer. But I actually love my bike when I can use it. ( the battery has been dead for 5 weeks now)
Alfred shavers –
Nice ride
Alfred shavers –
No problems A happy customer
Alfred shavers –
Very pleased
Christopher S. (verified owner) –
A bit slow with no real indicator on how long you’re waiting.
ROBERTO LOPEZ (verified owner) –
Great product