Welcome to Ride1Up UC Program!

On this page you will find all of the available ebikes with special discount pricing under our UC program.

Please note that you must be signed in in order to purchase an ebike using the special pricing. UC pricing will be marked in red.

Contact Us

Support Hours
Monday – Friday @ 9 am – 5 pm PST

Sales & Product Insight

Phone: 1-877-RIDE1UP (1-877-743-3187)

Weekend Sales Phone Support: Saturday 8 am – 12 pm PST

Email: Complete contact form below

After Hours: Pre-Purchase Support Chat for pre-sale questions and information only. For all warranty and technical support, please fill the contact form below on this page.

Technical & Order Support

Email: Complete contact form below

Our US based support team operates via email using the Contact Us form. Most inquiries can be answered quickest by searching our Support Page.

Important: For technical support, please include photos and/or videos to help our team expedite your inquiry.

Our product warehouses are located in Sparks Nevada and Salt Lake City Utah, but our operations are based out of San Diego, California.


Service & Support

Seasoned Bike Mechanics Offer Expert Technical Support and Friendly Customer Service.

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1-Year Warranty*

Every Ride1Up ebike Comes With a Warranty Against Manufacturing Defects. *Terms Apply

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30-Day Returns*

We're Confident That You'll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. *Terms and Model Exclusions Apply

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Free Shipping

On All Bikes to Contiguous 48 States. $100 Direct Shipping to Canada. Exclusions Apply.

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