Supporting Our Riders
Supporting our riders is a core pillar for Ride1Up. Too many brands in the industry leave their customers high and dry once they receive their ebikes. At Ride1Up, once you receive your ebike, it is only the start of our commitment. Our US support team is available to assist customers with any issues or questions they may have. We owe much of our success to the recommendations from our loyal customers to their friends and family which are based on our products and customer support.
Value
Ride1Up has earned the reputation of offering high-quality electric bikes with name-brand components at remarkably affordable prices.
US Company
We are proud to be a US company headquartered out of San Diego, CA and have been making ebikes since 2018.
Performance
We’ve curated our ebike line to provide optimal performance and give the power back to riders with our Current-Based Cadence System.
Support
A US-based veteran team of friendly cycling experts, mechanics and ex-shop owners ready to help with our riders.
It’s simple. If the price of the ebike model you bought is reduced to less than what you paid for within 30 days following your purchase, we will refund you the difference! No questions asked.